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We are looking for an Associate Technical Support Engineer that is hard-working and committed to customer success. The Associate Technical Support Engineer should be comfortable living in both the Support and Engineering environments; translating in8/20/2016 Waltham or Remote, MA Save This Job
San Francisco, CA The Role: As the Quality Assurance Analyst for Customer Support, you will be responsible for supporting our global customer support team by monitoring and reporting back the quality of customer interactions with the Customer Support team. You will work8/13/2016 San Francisco, CA Save This Job
TO APPLY: Submit your resume to email@example.com. Location: Fort Myers, FL About CallMiner: CallMiner is the leading cloud-based customer interaction analytics solution for extracting business intelligence and improving agent performance across all contact channels and8/8/2016 Fort Myers, FL Save This Job
Job Description Use ACD and Workforce Management System to create accurate call volume forecasts and schedules that maximize the effectiveness of staff, IT, and telephony. Provide data analysis and reporting of performance metrics and overall operational functions. Essential7/29/2016 Houston, TX Save This Job