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CALL CENTER MANAGER Jobs

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Quality Assurance Manager, Call Center

Prosper

We are seeking a Quality Assurance Manager for our call center based at Prosper headquarters in San Francisco. As the Quality Assurance Manager, Call Center, you will be a part of the Customer Experience team with oversight of QA processes for all Customer Service operations

10/31/2014  San Francisco, CA  Save This Job

Call Center Lead

Zoom Systems

Posted: October 3rd 2014 Open 7 days a week, 365 days a year, the ZoomSystems Call Center is the hub for worldwide network monitoring, service provider dispatch, and customer service operations. We are seeking an energetic self-starter who is passionate about giving great

10/28/2014  San Francisco, CA  Save This Job

Technical Assistance Center Manager (TACM)

Peak 10

Peak 10 provides IT infrastructure solutions that ensure the 24/7/365 availability and security of our customers? critical data and applications. Customer-centric and cost-competitive, Peak 10 IT infrastructure solutions are designed to scale and adapt to customers? changing

10/6/2014  Charlotte, NC  Save This Job

Performance Compliance Lead (Call Center Leadership)

Arise

pportunity Details: Overview: Arise Virtual Solutions is a work-at-home business process outsourcing company that uniquely blends crowdsourcing innovation, virtual technology and operational efficiencies to deliver better results. Recognized as a work-at-home call center

9/18/2014  Miramar, FL  Save This Job

Sr. Product Marketing Manager - Call Center

Twilio Inc.

Location: San Francisco, CA About us: Twilio is migrating the communications industry from its 150-year-old legacy in hardware to its future in software. With our cloud communications platform, we fundamentally change how businesses build solutions for their communications

9/28/2014  San Francisco, CA  Save This Job

Telephony/Workforce Manager

Prosper

Prosper is looking for a flexible and detail oriented individual with experience acquiring, configuring and routing/skilling a large number of TFNs across multiple lines of business (sales, service, investor, credit risk, etc.). The ideal candidate will have hands-on experience

10/31/2014  San Francisco, CA  Save This Job

Account Manager

Spanlink Communications

Department: Sales Reports to: Executive Vice President, Worldwide Sales I. Position Spanlink has been designing, implementing and supporting mid-size and large-scale contact center and customer interaction solutions. Through our partnership with Cisco, we

9/14/2014  Minneapolis, MN  Save This Job

Customer Experience Manager

Prosper

The Customer Experience Team Manager has responsibility for all aspects of customer care, including assisting the Director of CX with staffing, call center management, email, back office, and chat services. Additionally, this person plays an important role in the development and

10/31/2014  Phoenix, AZ  Save This Job

Online Merchandising & Revenue Manager

Bridgevine

Description Online Merchandising & Revenue Manager Company Overview We deliver the premiere technology-enabled solutions for customer acquisition and retention around home services (video, data, voice, energy, etc). Our clients are some of the top brands who deeply depend on

10/15/2014  Miami, FL  Save This Job

Assistant Manager Customer Experience

Prosper

The Customer Experience Assistant Team Manager has responsibility for all aspects of customer care, including assisting the Team Manager with staffing, scripting, coaching, role plays, email, back office, and chat services. Additionally, this person plays an important role in the

10/31/2014  Phoenix, AZ  Save This Job

Senior Technical Account Manager

Transera Communications

Transera is seeking the expertise of an experienced Senior Technical Account Manager to join our team to manage existing strategic enterprise accounts. The selected candidate will be ultimately responsible and fully accountable for managing multiple large accounts effectively

9/21/2014  Sunnyvale, CA  Save This Job

Senior Client Results Manager

Arise

Overview: Arise Virtual Solutions is a work-at-home business process outsourcing company that uniquely blends crowdsourcing innovation, virtual technology and operational efficiencies to deliver better results. Recognized as a work-at-home call center pioneer, Arise has been

9/18/2014  Miramar, FL  Save This Job

PHARMACY MANAGER (FRONT-END)

Remedi SeniorCare

General Summary: This is a full time position within Remedi SeniorCare reporting directly to the General Manager. The Front End Manager will provide day-to-day guidance and leadership oversight to the front-end staff pharmacists, order entry, medical records technicians, and

9/30/2014  BALTIMORE, MD  Save This Job

Customer Service Manager

MOpro

Customer Service Manager - (Fulfillment Manager) About Mopro: We?re a can?t stop/won?t stop team of web designers, video producers, mobile developers, hardcore coders, digital dreamers, branding experts and you-name-its assembled to transform local businesses online. Mopro is

10/8/2014  Costa Mesa, CA  Save This Job

CUSTOMER EXPERIENCE QUALITY MANAGER

NetSpend

DESCRIPTION The Customer Experience Quality Manager leads the NetSpend customer interaction quality program. The Quality Manager sets quality guidelines and measures performance based on those guidelines. The Quality Manager provides quantitative and qualitative feedback on

10/17/2014  Austin, TX  Save This Job

Senior Manager, Call Quality

Interactions

At Interactions client satisfaction is our top priority. To ensure we meet our client satisfaction objectives, we have established a team of analysts dedicated to the process of omni-channel quality analytics and reporting (voice, text, chat, etc.) As the leader of this mission

9/13/2014  Franklin, MA  Save This Job

End-to-End Domain Manager

Empirix

Empirix is a fast growing, multi-national technology powerhouse providing state-of-the-art Service Quality Assurance solutions for comprehensive Customer Experience Management (CEM) and end-to-end communication analysis of Mobile Broadband and IP-based communications systems. The

9/14/2014  Kansas City, MO  Save This Job

Manager, Customer Support Services

Convercent

The Manager of Customer Support Services plays an integral role in how customers perceive their Convercent experience and how enjoyable their product and service interactions are throughout their engagement. The Manager of Customer Support Services is responsible for delighting

10/6/2014  Denver, CO  Save This Job

Engagement Manager

Silverlink Communications

RESONSIBILITIES Responsibilities of this position include owning and cultivating client relationships for assigned clients during the implementation phase and throughout the ongoing relationship. This candidate must have excellent communication and client management skills in

9/21/2014  Burlington, MA  Save This Job

Implementation Manager

Silverlink Communications

RESONSIBILITIES Responsibilities of this position include leading training and implementations for small to large scale clients. This candidate must have excellent communication and client management skills in order to maintain positive client relations. This candidate must be

9/21/2014  Burlington, MA  Save This Job