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We are seeking a Quality Assurance Manager for our call center based at Prosper headquarters in San Francisco. As the Quality Assurance Manager, Call Center, you will be a part of the Customer Experience team with oversight of QA processes for all Customer Service operations3/2/2015 San Francisco, CA Save This Job
DESCRIPTION Position Description: The Call Center Training Manager is responsible for delivering instructor-led training classes to new and existing Customer Service Representatives, assisting in curriculum development, and assisting with successful integration of new program and3/22/2015 Austin, TX Save This Job
Job Snapshot Employee Type: Full-Time Location: Broomfield, CO Job Type: Management, Customer Service Experience: Not Specified Date Posted: 3/20/2015 Job Description The Contact Center Manager is a combination of subject matter expert, coach, trainer and mentor and is3/25/2015 Broomfield, CO Save This Job
The Technical Service Center Manager reports directly to the VP of Operations. The manager oversees daily operations of the technical support team and works directly with Operations, Sales, Engineering, and Finance teams to continually improve processes and policies that provide3/7/2015 Burlington, VT Save This Job
ID 2014-1652 Job Location US-FL-Clearwater Category Human Resources Position Status Regular Full-Time Position Schedule Monday-Friday Shift 8am-5pm Alternative Schedule .. More information about this job: Overview: The primary purpose of this role is to manage the training2/22/2015 Clearwater, FL Save This Job
The Client Success Manager provides immediate and amazing service to our executive students worldwide. This person champions customer happiness, satisfaction, and success through patience, understanding and technical expertise. NYC-based.3/30/2015 New York, NY Save This Job
Santa Monica, CA Full Time Client Services Senior Manager/Supervisor SHARE Client Services Senior Manager is responsible for overseeing the client services department for the Santa Monica, CA location. Responsibilities include but are not limited to staff forecasting,4/2/2015 Santa Monica, CA Save This Job
Tracking Code 252-788 Job Description The Account Manager ? Client Services is responsible for revenue creation and service delivery with Utility Partners. This position will handle partner relations, process management, project implementations and manage various day-to-day4/22/2015 Atlanta, GA Save This Job
What you?ll do As a Customer Advocacy Analytics Manager you will responsible for quantifying and measuring contact center site performance, forecasting workforce demands and clearly articulating trends and potential areas for improvement. You will collaborate with all call4/20/2015 Los Angeles, CA Save This Job
Position Description: This position manages operational functions within the Operations Center, including Customer Service, Audit, Documentation Collection and Validation and/or Explanation of Benefits Processing (EOB) teams. Proactively leads growth opportunities, profitability3/25/2015 Dallas, TX Save This Job
Opportunity Details: Overview: Arise Virtual Solutions is a work-at-home business process outsourcing company that uniquely blends crowdsourcing innovation, virtual technology and operational efficiencies to deliver better results. Recognized as a work-at-home call center4/20/2015 Miramar, FL Save This Job
Fulfillment - Costa Mesa, California Customer Service Manager - (Fulfillment Manager) About Mopro: We?re a can?t stop/won?t stop team of web designers, video producers, mobile developers, hardcore coders, digital dreamers, branding experts and you-name-its assembled to4/10/2015 Costa Mesa, CA Save This Job
Location:Reno, NV Job Code:747 # of Openings:1 Description POSITION : Manager, Technical Support DEPARTMENT : Technical Support REPORTING SUPERVISOR : Director, Technical Support & Care Operations DIRECT REPORTS : Yes FLSA : Exempt EMPLOYMENT STATUS : Direct Hire TRAVEL3/24/2015 Reno, NV Save This Job
Location: San Francisco, CA or Phoenix, AZ We are seeking an individual with a passion for sales and customer service to join Prosper?s Customer Experience team. The Sales Manager is responsible for managing all aspects of inside sales department and lead generation4/1/2015 San Francisco, CA Save This Job
The Customer Care team is looking for a motivated candidate to manage its Call Center vendor operations.The candidate must be self directed and motivated with strong analytical, management and coordination skills to handle a variety of activities and complexities spanning across4/18/2015 San Francisco, CA Save This Job
Job Purpose: Owns the customer relationship from Assessment Phase though Maintenance phase of Customer Relationship lifecycle. The Senior Account Manager is responsible for the delivery of managed services and on-going needs of assigned customer portfolio. Skills and2/21/2015 Richardson, TX Save This Job
DESCRIPTION The Customer Service Project Manager will be responsible for coordinating project efforts related to system enhancements for the Customer Service organization. Efforts will include but are not limited to requirements gathering, project scoping, task management and4/21/2015 Austin, TX Save This Job
If you have a deep interest in software and its ability to impact global democracy, citizen engagement, and increased government transparency, we are interested in talking to you. As the leader in government technology, we?ve chosen to create a home in the heart of downtown4/8/2015 Denver, CO Save This Job
Client Services - USA Alameda or Campbell, CA, United States Manage high performing team Own the end-to-end support of 247's customers. Ensure the team meets and exceeds all commitments. Develop, maintain and report on key operational metrics Set vision and roadmap for the3/2/2015 Campbell, CA Save This Job
The position has responsibility for all matters pertaining to global customer connectivity as it relates to Optovue Products. This includes supporting marketing, sales & installation/training, and providing all technical support to customers for connectivity-related matters.2/23/2015 Fremont, CA Save This Job