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CALL CENTER MANAGER Jobs

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Supervisor, Call Center

Health Integrated

Description JOB SUMMARY: The Call Center Supervisor is a non-clinical full-time position responsible for the daily management of call center operations in a 24/7 environment which includes staff management, a continuous quality improvement management style and interactions with

8/19/2014  Tampa, FL  Save This Job

Contact Center Manager

AppFolio

The Contact Center Manager oversees daily operations of their team to ensure customer satisfaction and operational efficiencies are consistently met. The primary functions of this role are supervising overall call traffic and processing incoming calls. This is a hands-on

8/3/2014  Santa Barbara, CA  Save This Job

Technical Assistance Center Manager

Peak 10

Peak 10 provides IT infrastructure solutions that ensure the 24/7/365 availability and security of our customers? critical data and applications. Customer-centric and cost-competitive, Peak 10 IT infrastructure solutions are designed to scale and adapt to customers? changing

9/2/2014  Charlotte, NC  Save This Job

Performance Compliance Lead (Call Center Leadership)

Arise

pportunity Details: Overview: Arise Virtual Solutions is a work-at-home business process outsourcing company that uniquely blends crowdsourcing innovation, virtual technology and operational efficiencies to deliver better results. Recognized as a work-at-home call center

8/17/2014  Miramar, FL  Save This Job

Operations Manager - Fishers, IN

Newgistics

Overview: The Operations Manager is responsible for all day to day functions related to delivery and returns parcel processing. The Operations Manager will directly and indirectly manage an hourly workforce of 30 to 55+ employees with assistance from the supervisory staff

8/12/2014  Austin, TX  Save This Job

Email & Mobile Marketing Manager

OpenSky

As the Email and Mobile Marketing lead you'll be responsible for developing and executing a cohesive and thoughtful email and push notification strategy for OpenSky.

9/4/2014  New York, NY  Save This Job

Account Manager

Spanlink Communications

Department: Sales Reports to: Executive Vice President, Worldwide Sales I. Position Spanlink has been designing, implementing and supporting mid-size and large-scale contact center and customer interaction solutions. Through our partnership with Cisco, we

8/11/2014  Minneapolis, MN  Save This Job

Senior Client Results Manager

Arise

Overview: Arise Virtual Solutions is a work-at-home business process outsourcing company that uniquely blends crowdsourcing innovation, virtual technology and operational efficiencies to deliver better results. Recognized as a work-at-home call center pioneer, Arise has been

8/17/2014  Miramar, FL  Save This Job

Senior Technical Account Manager

Transera Communications

Transera is seeking the expertise of an experienced Senior Technical Account Manager to join our team to manage existing strategic enterprise accounts. The selected candidate will be ultimately responsible and fully accountable for managing multiple large accounts effectively

7/15/2014  Sunnyvale, CA  Save This Job

Manager, Global Solution Center

XIO

X-IO Technologies has an exciting opportunity for YOU to join the innovative leader in cloud and enterprise storage and infrastructure technologies! X-IO solutions have been recognized as SQL Server Magazine and Windows IT Pro's 2011 Editors' Best Gold Medal winners, the 2012

8/20/2014  Colorado Springs, CO  Save This Job

Manager, Customer Support

Vertafore, Inc.

The Customer Support Manager is responsible for a team of frontline contact center reps including coaching, executing quality programs and presenting scorecards. As a key member of our support project teams you will drive operational efficiency and key customer initiatives as

7/21/2014  Windsor, CT  Save This Job

IT Manager

Acquia

Stage 4: Shipping Product 

Acquia is growing at light speed and we need our IT systems to keep pace with the rapid expansion in our customer base, revenue and employees. We?re looking for an IT Manager who is both strategic and hands-on. We need someone who can take the lead in managing our business

8/20/2014  Burlington, MA  Save This Job

Customer Experience Vendor Operations Manager

airbnb

No global movement springs from individuals. It takes an entire team united behind something big. Together, we work hard, we laugh a lot, we brainstorm nonstop, we use hundreds of Post-Its a week, and we give the best high-fives in town. This job is based in Portland. We are

8/28/2014  Portland, OR  Save This Job

Senior Manager, Call Quality

Interactions

At Interactions client satisfaction is our top priority. To ensure we meet our client satisfaction objectives, we have established a team of analysts dedicated to the process of omni-channel quality analytics and reporting (voice, text, chat, etc.) As the leader of this mission

9/9/2014  Franklin, MA  Save This Job

End-to-End Domain Manager

Empirix

Empirix is a fast growing, multi-national technology powerhouse providing state-of-the-art Service Quality Assurance solutions for comprehensive Customer Experience Management (CEM) and end-to-end communication analysis of Mobile Broadband and IP-based communications systems. The

9/10/2014  Kansas City, MO  Save This Job

Implementation Manager

Silverlink Communications

RESONSIBILITIES Responsibilities of this position include leading training and implementations for small to large scale clients. This candidate must have excellent communication and client management skills in order to maintain positive client relations. This candidate must be

8/19/2014  Burlington, MA  Save This Job

Engagement Manager

Silverlink Communications

RESONSIBILITIES Responsibilities of this position include owning and cultivating client relationships for assigned clients during the implementation phase and throughout the ongoing relationship. This candidate must have excellent communication and client management skills in

8/19/2014  Burlington, MA  Save This Job

SNP Case Manager

Health Integrated

Description JOB SUMMARY: The Case Manager position is a full time position that is responsible for conducting case management, disease management, care coordination and quality activities in accordance to HI policies and procedures. The position responsibilities include the

8/19/2014  Tampa, FL  Save This Job

Case Manager-BH

Health Integrated

Description JOB SUMMARY: The Case Manager position is a full time position that is responsible for conducting case management and any related utilization management and quality activities in accordance to HI policies and procedures. The position responsibilities include the

7/20/2014  Tampa, FL  Save This Job

Customer Relationship Manager - Mandarin/English

Xoom

Xoom Corporation (Nasdaq: XOOM), one of the fastest growing digital money transfer companies in the world, is revolutionizing the international money transfer market by providing people with an easy, convenient and cost-effective means of sending money worldwide. We?re looking

9/4/2014  San Francisco, CA  Save This Job