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CALL CENTER MANAGER Jobs

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Quality Assurance Manager, Call Center

Prosper

We are seeking a Quality Assurance Manager for our call center based at Prosper headquarters in San Francisco. As the Quality Assurance Manager, Call Center, you will be a part of the Customer Experience team with oversight of QA processes for all Customer Service operations

3/2/2015  San Francisco, CA  Save This Job

CALL CENTERTRAINING MANAGER

NetSpend

DESCRIPTION Position Description: The Call Center Training Manager is responsible for delivering instructor-led training classes to new and existing Customer Service Representatives, assisting in curriculum development, and assisting with successful integration of new program and

3/22/2015  Austin, TX  Save This Job

Contact Center Manager

MedSynergies

Job Snapshot Employee Type: Full-Time Location: Broomfield, CO Job Type: Management, Customer Service Experience: Not Specified Date Posted: 3/20/2015 Job Description The Contact Center Manager is a combination of subject matter expert, coach, trainer and mentor and is

3/25/2015  Broomfield, CO  Save This Job

Technical Service Center Manager

Draker

Stage 4: Shipping Product 

The Technical Service Center Manager reports directly to the VP of Operations. The manager oversees daily operations of the technical support team and works directly with Operations, Sales, Engineering, and Finance teams to continually improve processes and policies that provide

3/7/2015  Burlington, VT  Save This Job

Training Manager - Call Center Operations

CCS Medical Holdings, Inc.

ID 2014-1652 Job Location US-FL-Clearwater Category Human Resources Position Status Regular Full-Time Position Schedule Monday-Friday Shift 8am-5pm Alternative Schedule .. More information about this job: Overview: The primary purpose of this role is to manage the training

2/22/2015  Clearwater, FL  Save This Job

Executive Tech Support (Client Success Manager)

ExecOnline

The Client Success Manager provides immediate and amazing service to our executive students worldwide. This person champions customer happiness, satisfaction, and success through patience, understanding and technical expertise. NYC-based.

3/30/2015  New York, NY  Save This Job

Senior Manager, Client Services

The Honest Company

Santa Monica, CA Full Time Client Services Senior Manager/Supervisor SHARE Client Services Senior Manager is responsible for overseeing the client services department for the Santa Monica, CA location. Responsibilities include but are not limited to staff forecasting,

4/2/2015  Santa Monica, CA  Save This Job

Account Manager - Client Services

Allconnect

Tracking Code 252-788 Job Description The Account Manager ? Client Services is responsible for revenue creation and service delivery with Utility Partners. This position will handle partner relations, process management, project implementations and manage various day-to-day

4/22/2015  Atlanta, GA  Save This Job

CUSTOMER ADVOCACY ANALYTICS MANAGER

Belkin Corporation

What you?ll do As a Customer Advocacy Analytics Manager you will responsible for quantifying and measuring contact center site performance, forecasting workforce demands and clearly articulating trends and potential areas for improvement. You will collaborate with all call

4/20/2015  Los Angeles, CA  Save This Job

Sr. Manager of Operations

OmniSYS

Position Description: This position manages operational functions within the Operations Center, including Customer Service, Audit, Documentation Collection and Validation and/or Explanation of Benefits Processing (EOB) teams. Proactively leads growth opportunities, profitability

3/25/2015  Dallas, TX  Save This Job

Instructional Design Project Manager

Arise

Opportunity Details: Overview: Arise Virtual Solutions is a work-at-home business process outsourcing company that uniquely blends crowdsourcing innovation, virtual technology and operational efficiencies to deliver better results. Recognized as a work-at-home call center

4/20/2015  Miramar, FL  Save This Job

Customer Service Manager

MOpro

Fulfillment - Costa Mesa, California Customer Service Manager - (Fulfillment Manager) About Mopro: We?re a can?t stop/won?t stop team of web designers, video producers, mobile developers, hardcore coders, digital dreamers, branding experts and you-name-its assembled to

4/10/2015  Costa Mesa, CA  Save This Job

Manager, Technical Support

GreatCall

Location:Reno, NV Job Code:747 # of Openings:1 Description POSITION : Manager, Technical Support DEPARTMENT : Technical Support REPORTING SUPERVISOR : Director, Technical Support & Care Operations DIRECT REPORTS : Yes FLSA : Exempt EMPLOYMENT STATUS : Direct Hire TRAVEL

3/24/2015  Reno, NV  Save This Job

Sales Manager, Customer Experience

Prosper

Location: San Francisco, CA or Phoenix, AZ We are seeking an individual with a passion for sales and customer service to join Prosper?s Customer Experience team. The Sales Manager is responsible for managing all aspects of inside sales department and lead generation

4/1/2015  San Francisco, CA  Save This Job

Customer Care Operations Manager

Jawbone

The Customer Care team is looking for a motivated candidate to manage its Call Center vendor operations.The candidate must be self directed and motivated with strong analytical, management and coordination skills to handle a variety of activities and complexities spanning across

4/18/2015  San Francisco, CA  Save This Job

Senior Account Manager

EnTouch Controls

Job Purpose: Owns the customer relationship from Assessment Phase though Maintenance phase of Customer Relationship lifecycle. The Senior Account Manager is responsible for the delivery of managed services and on-going needs of assigned customer portfolio. Skills and

2/21/2015  Richardson, TX  Save This Job

CUSTOMER SERVICE PROJECT MANAGER

NetSpend

DESCRIPTION The Customer Service Project Manager will be responsible for coordinating project efforts related to system enhancements for the Customer Service organization. Efforts will include but are not limited to requirements gathering, project scoping, task management and

4/21/2015  Austin, TX  Save This Job

Technical Support Manager

Granicus

If you have a deep interest in software and its ability to impact global democracy, citizen engagement, and increased government transparency, we are interested in talking to you. As the leader in government technology, we?ve chosen to create a home in the heart of downtown

4/8/2015  Denver, CO  Save This Job

Sr. Manager, Technical Account Management

24/7 Customer

Client Services - USA Alameda or Campbell, CA, United States Manage high performing team Own the end-to-end support of 247's customers. Ensure the team meets and exceeds all commitments. Develop, maintain and report on key operational metrics Set vision and roadmap for the

3/2/2015  Campbell, CA  Save This Job

Manager Customer Connectivity

Optovue

The position has responsibility for all matters pertaining to global customer connectivity as it relates to Optovue Products. This includes supporting marketing, sales & installation/training, and providing all technical support to customers for connectivity-related matters.

2/23/2015  Fremont, CA  Save This Job