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CALL CENTER MANAGER Jobs

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Contact Center Manager

AppFolio

The Contact Center Manager oversees daily operations of their team to ensure customer satisfaction and operational efficiencies are consistently met. The primary functions of this role are supervising overall call traffic and processing incoming calls. This is a hands-on

7/29/2014  Santa Barbara, CA  Save This Job

Call Center Supervisor

HealthHelp, Inc.

Job Description Position Summary: Responsible for assisting with planning, directing and coordinating day-to-day activities of Contact Center. Job Responsibilities/Performance Competencies: Supervises a team of Customer Service Representatives and Team Leads. Responsible for

7/17/2014  East Greenbush, NY  Save This Job

Call Center Supervisor

MotoSport

We have an excellent opportunity for an experienced Call Center Supervisor who will work closely with a team of gearhead enthusiasts. The team will rely on you to provide direction on daily activities, feedback on individual job performance and help resolve customer and employee

6/26/2014  Tualatin, OR  Save This Job

Senior Call Center Supervisor

HealthHelp, Inc.

Job Description Major Repsonsibilities Supervises a team of Customer Service Representatives and Team Leads. Responsible for knowing the intricacies of all contracts and complying with contract standards. Coordinates customers? service needs within assigned team as required to

7/17/2014  Houston, TX  Save This Job

Operations Manager - Fishers, IN

Newgistics

Overview: The Operations Manager is responsible for all day to day functions related to delivery and returns parcel processing. The Operations Manager will directly and indirectly manage an hourly workforce of 30 to 55+ employees with assistance from the supervisory staff

7/24/2014  Austin, TX  Save This Job

Operations Manager - Fishers, IN

Newgistics

Overview: The Operations Manager is responsible for all day to day functions related to delivery and returns parcel processing. The Operations Manager will directly and indirectly manage an hourly workforce of 30 to 55+ employees with assistance from the supervisory staff

7/24/2014  Austin, TX  Save This Job

Account Manager

Spanlink Communications

Department: Sales Reports to: Executive Vice President, Worldwide Sales I. Position Spanlink has been designing, implementing and supporting mid-size and large-scale contact center and customer interaction solutions. Through our partnership with Cisco, we

6/1/2014  Minneapolis, MN  Save This Job

Senior Client Results Manager

Arise

Overview: Arise Virtual Solutions is a work-at-home business process outsourcing company that uniquely blends crowdsourcing innovation, virtual technology and operational efficiencies to deliver better results. Recognized as a work-at-home call center pioneer, Arise has been

7/7/2014  Miramar, FL  Save This Job

Senior Technical Account Manager

Transera Communications

Transera is seeking the expertise of an experienced Senior Technical Account Manager to join our team to manage existing strategic enterprise accounts. The selected candidate will be ultimately responsible and fully accountable for managing multiple large accounts effectively

6/9/2014  Sunnyvale, CA  Save This Job

Manager, Customer Support

Vertafore, Inc.

The Customer Support Manager is responsible for a team of frontline contact center reps including coaching, executing quality programs and presenting scorecards. As a key member of our support project teams you will drive operational efficiency and key customer initiatives as

7/16/2014  Windsor, CT  Save This Job

Senior Project Manager, Implementations

Arise

Opportunity Details: Overview: Arise Virtual Solutions is a work-at-home business process outsourcing company that uniquely blends crowdsourcing innovation, virtual technology and operational efficiencies to deliver better results. Recognized as a work-at-home call center

7/7/2014  Miramar, FL  Save This Job

Technical Support Manager

Zonare Medical Systems

Reports To: Head of Customer Support Job Summary: The Technical Support Manager is responsible for all aspects of customer post-sales technical support delivered through both in and outsourced service providers. The Technical Support Manager supervises the day to day

7/4/2014  Mountain View, CA  Save This Job

Shared Services Client Service Manager

Empyrean Benefit Solutions

The Shared Services Client Service Manager is accountable for all aspects of Shared Services delivery for their clients both internally and externally. The ShareThe Shared Services Client Service Manager is accountable for all aspects of Shared Services delivery for their

6/2/2014  Houston, TX  Save This Job

Regional Sales Manager

Gold Systems

JOB SUMMARY The primary responsibility of the Regional Sales Manager is to identify and close profitable product and professional services business. The Regional Sales Manager will ensure high customer satisfaction and be responsible for maintaining long-term customer

5/28/2014  Boulder, CO  Save This Job

Case Manager-BH

Health Integrated

Description JOB SUMMARY: The Case Manager position is a full time position that is responsible for conducting case management and any related utilization management and quality activities in accordance to HI policies and procedures. The position responsibilities include the

6/10/2014  Tampa, FL  Save This Job

Client Services Manager CSM

iHealth Technologies, Inc.

PRINCIPAL PURPOSE OF JOB: The Client Services Manager is responsible for leading the cross-functional client team and providing the highest level of service to our clients. Role serves as both internal and external client liaison, including triaging, managing, monitoring and

6/3/2014  Atlanta, GA  Save This Job

PROJECT MANAGER (ENROLLMENT MANAGEMENT)

RuffaloCODY

DESCRIPTION JOB SUMMARY: The Project Management utilizes their experience in admissions or higher education to serve as a liaison between RuffaloCODY and the client?s enrollment team. The primary responsibility is to build and maintain an understanding of the partner

7/18/2014  Cedar Rapids, IA  Save This Job

Knowledge Program Manager

Ruckus Wireless

Job Summary The Knowledge Program Manager is responsible for the strategic vision, roadmap, implementation, and adoption of our knowledge base platforms. This will result in increased case deflection and customer satisfaction via the Support Portal as well as more effective case

5/27/2014  Sunnyvale, CA  Save This Job

Project Manager Analyst

Astute, Inc.

Job Description Responsible for the overall planning, management and completion of technical projects across Astute?s Product offerings. This role will work with customers to develop project scope of work documents and project plans. Uses project management skills to manage

6/24/2014  Columbus, OH  Save This Job

Technical Support Manager

Panasas

Panasas is seeking a technical support manager to lead a team of highly skilled, and highly motivated technical support engineers. Panasas technical support team operates 24x7 out of 2 call centers to provide its customer with the highest level of customer support. The

5/27/2014  Pittsburgh, PA  Save This Job