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Job Description Position Summary: Responsible for assisting with planning, directing and coordinating day-to-day activities of Contact Center. Job Responsibilities/Performance Competencies: Supervises a team of Customer Service Representatives and Team Leads. Responsible for7/17/2014 East Greenbush, NY Save This Job
We have an excellent opportunity for an experienced Call Center Supervisor who will work closely with a team of gearhead enthusiasts. The team will rely on you to provide direction on daily activities, feedback on individual job performance and help resolve customer and employee6/26/2014 Tualatin, OR Save This Job
Job Description Major Repsonsibilities Supervises a team of Customer Service Representatives and Team Leads. Responsible for knowing the intricacies of all contracts and complying with contract standards. Coordinates customers? service needs within assigned team as required to7/17/2014 Houston, TX Save This Job
Department: Sales Reports to: Executive Vice President, Worldwide Sales I. Position Spanlink has been designing, implementing and supporting mid-size and large-scale contact center and customer interaction solutions. Through our partnership with Cisco, we6/1/2014 Minneapolis, MN Save This Job
INTRODUCTION FPMI provides innovative solutions to the U.S. Federal Government and private industry clients, including products, services and expertise to build a more high-performing, efficient, sustainable and transparent organization. And, since our jobs are as diverse as the6/19/2014 Madison, AL Save This Job
Transera is seeking the expertise of an experienced Senior Technical Account Manager to join our team to manage existing strategic enterprise accounts. The selected candidate will be ultimately responsible and fully accountable for managing multiple large accounts effectively6/9/2014 Sunnyvale, CA Save This Job
Overview: Arise Virtual Solutions is a work-at-home business process outsourcing company that uniquely blends crowdsourcing innovation, virtual technology and operational efficiencies to deliver better results. Recognized as a work-at-home call center pioneer, Arise has been7/7/2014 Miramar, FL Save This Job
Senior Manager, Customer Care Responsibilities: Performance Management: Directly manage San Francisco customer service team. Manage the activities of the inside core team along with the outsourced tier one team with our partner. Achieve service levels, quality improvements and3/26/2014 San Francisco, CA Save This Job
The Customer Support Manager is responsible for a team of frontline contact center reps including coaching, executing quality programs and presenting scorecards. As a key member of our support project teams you will drive operational efficiency and key customer initiatives as7/16/2014 Windsor, CT Save This Job
Opportunity Details: Overview: Arise Virtual Solutions is a work-at-home business process outsourcing company that uniquely blends crowdsourcing innovation, virtual technology and operational efficiencies to deliver better results. Recognized as a work-at-home call center7/7/2014 Miramar, FL Save This Job
Reports To: Head of Customer Support Job Summary: The Technical Support Manager is responsible for all aspects of customer post-sales technical support delivered through both in and outsourced service providers. The Technical Support Manager supervises the day to day7/4/2014 Mountain View, CA Save This Job
The OnDeck Line of Credit - Inside Sales Manager is responsible for building, leading, and managing a winning LOC (Line of Credit), outbound telesales, and organization to achieve OnDeck growth targets, with direct consumer sales. At OnDeck, You Will:4/24/2014 Denver, CO Save This Job
The Shared Services Client Service Manager is accountable for all aspects of Shared Services delivery for their clients both internally and externally. The ShareThe Shared Services Client Service Manager is accountable for all aspects of Shared Services delivery for their6/2/2014 Houston, TX Save This Job
Description JOB SUMMARY: The Case Manager position is a full time position that is responsible for conducting case management and any related utilization management and quality activities in accordance to HI policies and procedures. The position responsibilities include the6/10/2014 Tampa, FL Save This Job
PRINCIPAL PURPOSE OF JOB: The Client Services Manager is responsible for leading the cross-functional client team and providing the highest level of service to our clients. Role serves as both internal and external client liaison, including triaging, managing, monitoring and6/3/2014 Atlanta, GA Save This Job
JOB SUMMARY The primary responsibility of the Regional Sales Manager is to identify and close profitable product and professional services business. The Regional Sales Manager will ensure high customer satisfaction and be responsible for maintaining long-term customer5/28/2014 Boulder, CO Save This Job
DESCRIPTION JOB SUMMARY: The Project Management utilizes their experience in admissions or higher education to serve as a liaison between RuffaloCODY and the client?s enrollment team. The primary responsibility is to build and maintain an understanding of the partner7/18/2014 Cedar Rapids, IA Save This Job
Job Summary The Knowledge Program Manager is responsible for the strategic vision, roadmap, implementation, and adoption of our knowledge base platforms. This will result in increased case deflection and customer satisfaction via the Support Portal as well as more effective case5/27/2014 Sunnyvale, CA Save This Job
Job Description Responsible for the overall planning, management and completion of technical projects across Astute?s Product offerings. This role will work with customers to develop project scope of work documents and project plans. Uses project management skills to manage6/24/2014 Columbus, OH Save This Job
About the Role The Installation Services team at Sunrun is experience enormous growth. We need an ultra-talented leader to grow, motivate and manage our existing support services team to deliver an industry leading service to our customers. Based out of Southern California, this4/25/2014 Brea, CA Save This Job