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DESCRIPTION Position Description: The Call Center Training Manager is responsible for delivering instructor-led training classes to new and existing Customer Service Representatives, assisting in curriculum development, and assisting with successful integration of new program and3/22/2015 Austin, TX Save This Job
AT MEDSYNERGIES, INC. Date Posted: 4/11/2015 JOB DESCRIPTION The Contact Center Manager is a combination of subject matter expert, coach, trainer and mentor and is responsible for leading day-to-day Contact Center operations including capacity planning and workforce scheduling to4/29/2015 Tacoma, WA Save This Job
ID 2014-1652 Job Location US-FL-Clearwater Category Human Resources Position Status Regular Full-Time Position Schedule Monday-Friday Shift 8am-5pm Alternative Schedule .. More information about this job: Overview: The primary purpose of this role is to manage the training3/30/2015 Clearwater, FL Save This Job
Job Description Major Repsonsibilities Supervises a team of Customer Service Representatives and Team Leads. Responsible for knowing the intricacies of all contracts and complying with contract standards. Coordinates customers? service needs within assigned team as required to4/30/2015 Houston, TX Save This Job
Santa Monica, CA Full Time Client Services Senior Manager/Supervisor SHARE Client Services Senior Manager is responsible for overseeing the client services department for the Santa Monica, CA location. Responsibilities include but are not limited to staff forecasting,4/7/2015 Santa Monica, CA Save This Job
Tracking Code 252-788 Job Description The Account Manager ? Client Services is responsible for revenue creation and service delivery with Utility Partners. This position will handle partner relations, process management, project implementations and manage various day-to-day4/22/2015 Atlanta, GA Save This Job
What you?ll do As a Customer Advocacy Analytics Manager you will responsible for quantifying and measuring contact center site performance, forecasting workforce demands and clearly articulating trends and potential areas for improvement. You will collaborate with all call4/20/2015 Los Angeles, CA Save This Job
JOB DESCRIPTION The Leveraged Business Unit (LBU) Workforce Management (WFM) Manager is the leader for all call center and back office LBU workflows and facilitates the corporate and operational strategic direction of the revenue cycle workforce management approach by executing4/29/2015 Irving, TX Save This Job
Position Description: This position manages operational functions within the Operations Center, including Customer Service, Audit, Documentation Collection and Validation and/or Explanation of Benefits Processing (EOB) teams. Proactively leads growth opportunities, profitability3/25/2015 Dallas, TX Save This Job
Opportunity Details: Overview: Arise Virtual Solutions is a work-at-home business process outsourcing company that uniquely blends crowdsourcing innovation, virtual technology and operational efficiencies to deliver better results. Recognized as a work-at-home call center4/20/2015 Miramar, FL Save This Job
Location:Reno, NV Job Code:747 # of Openings:1 Description POSITION : Manager, Technical Support DEPARTMENT : Technical Support REPORTING SUPERVISOR : Director, Technical Support & Care Operations DIRECT REPORTS : Yes FLSA : Exempt EMPLOYMENT STATUS : Direct Hire TRAVEL3/29/2015 Reno, NV Save This Job
The Customer Care team is looking for a motivated candidate to manage its Call Center vendor operations.The candidate must be self directed and motivated with strong analytical, management and coordination skills to handle a variety of activities and complexities spanning across4/18/2015 San Francisco, CA Save This Job
Job Purpose: Owns the customer relationship from Assessment Phase though Maintenance phase of Customer Relationship lifecycle. The Senior Account Manager is responsible for the delivery of managed services and on-going needs of assigned customer portfolio. Skills and3/28/2015 Richardson, TX Save This Job
DESCRIPTION The Customer Service Project Manager will be responsible for coordinating project efforts related to system enhancements for the Customer Service organization. Efforts will include but are not limited to requirements gathering, project scoping, task management and4/21/2015 Austin, TX Save This Job
Description JOB SUMMARY: The Manager, Disease Management is responsible for the building of and the clinical oversight of an industry-certified Disease Management program, including supervising program clinical staff. In addition, the Manager will be responsible for managing3/24/2015 Tampa, FL Save This Job
The Manager of Technical Support plays an essential role in the client engagement aspect of the technical services team. The Manager provides the team with the critical business and communication skills needed to deliver best-in-class business and technical support services.Â4/16/2015 Philadelphia, PA Save This Job
Description JOB SUMMARY: The Case Manager position is a full time position that is responsible for conducting case management, disease management, care coordination and quality activities in accordance to HI policies and procedures. The position responsibilities include the4/23/2015 Tampa, FL Save This Job
Date Posted: 03/11/2015 Title: Customer Service Manager ? Full Time Locations: Clearwater, Florida ? Z Headquarters Description: CSDVRS, LLC is seeking an experienced Customer Service Manager to oversee the day-to-day operations of a multi-location customer service operation. The3/28/2015 Clearwater, FL Save This Job
Boston, MA Company Description Smarterer helps people take control of their professional destinies, by quantifying skills in as few as 10 questions and 120 seconds. Skills are changing faster than ever; our dynamic assessment engine and crowdsourcing tools capture what's relevant5/5/2015 Boston, MA Save This Job
Location: Cedar Rapids, Iowa DESCRIPTION JOB SUMMARY: The Project Management utilizes their experience in admissions or higher education to serve as a liaison between Ruffalo Noel Levitz and the client?s enrollment team. The primary responsibility is to build and5/4/2015 Cedar Rapids, IA Save This Job