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DESCRIPTION The Senior Supervisor will be responsible for management and administrative duties related to the professional caller development, on-going caller coaching and mentoring, individual caller and program performance metrics in the Fundraising Management Division. The7/18/2014 Cedar Rapids, IA Save This Job
Job Description Major Repsonsibilities Supervises a team of Customer Service Representatives and Team Leads. Responsible for knowing the intricacies of all contracts and complying with contract standards. Coordinates customers? service needs within assigned team as required to7/17/2014 Houston, TX Save This Job
POSITIONSUMMARY The customer service representative is the point of contact for support request coming to the support center. They will have the ability to create assign and triage case for the Level 1-5 engineers. COREEXPECTATIONS ? Perform complete, accurate, and timely entry7/22/2014 Minneapolis, MN Save This Job
POSITIONSUMMARY Provide leadership and life-cycle management, marketing and development direction of the analytics and performance management software product offerings in the Contact Center and Unified Communications markets. Be responsible for complete business case and7/22/2014 Minneapolis, MN Save This Job