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Call Center Systems Manager Jobs

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Call Center Lead

Zoom Systems

Posted: October 3rd 2014 Open 7 days a week, 365 days a year, the ZoomSystems Call Center is the hub for worldwide network monitoring, service provider dispatch, and customer service operations. We are seeking an energetic self-starter who is passionate about giving great

10/28/2014  San Francisco, CA  Save This Job

Telephony/Workforce Manager

Prosper

Prosper is looking for a flexible and detail oriented individual with experience acquiring, configuring and routing/skilling a large number of TFNs across multiple lines of business (sales, service, investor, credit risk, etc.). The ideal candidate will have hands-on experience

10/31/2014  San Francisco, CA  Save This Job

Account Manager

Spanlink Communications

Department: Sales Reports to: Executive Vice President, Worldwide Sales I. Position Spanlink has been designing, implementing and supporting mid-size and large-scale contact center and customer interaction solutions. Through our partnership with Cisco, we

9/14/2014  Minneapolis, MN  Save This Job

Customer Experience Manager

Prosper

The Customer Experience Team Manager has responsibility for all aspects of customer care, including assisting the Director of CX with staffing, call center management, email, back office, and chat services. Additionally, this person plays an important role in the development and

10/31/2014  Phoenix, AZ  Save This Job

Assistant Manager Customer Experience

Prosper

The Customer Experience Assistant Team Manager has responsibility for all aspects of customer care, including assisting the Team Manager with staffing, scripting, coaching, role plays, email, back office, and chat services. Additionally, this person plays an important role in the

10/31/2014  Phoenix, AZ  Save This Job

End-to-End Domain Manager

Empirix

Empirix is a fast growing, multi-national technology powerhouse providing state-of-the-art Service Quality Assurance solutions for comprehensive Customer Experience Management (CEM) and end-to-end communication analysis of Mobile Broadband and IP-based communications systems. The

9/14/2014  Kansas City, MO  Save This Job

Manager, Customer Support Services

Convercent

The Manager of Customer Support Services plays an integral role in how customers perceive their Convercent experience and how enjoyable their product and service interactions are throughout their engagement. The Manager of Customer Support Services is responsible for delighting

10/6/2014  Denver, CO  Save This Job

Sr. RFP Specialist/Project Manager

Nexidia

Department: Pre-Sales KEY DEPARTMENTAL OBJECTIVES The purpose of the Pre-Sales Department is to oversee and support Business and Sales Operations. JOB SUMMARY The RFP Specialist is responsible for managing the workflow and creation of timely, accurate, professional, and

9/21/2014  Atlanta, GA  Save This Job

Project Manager Analyst

Astute, Inc.

Job Description Responsible for the overall planning, management and completion of technical projects across Astute?s Product offerings. This role will work with customers to develop project scope of work documents and project plans. Uses project management skills to manage

9/7/2014  Columbus, OH  Save This Job

Project Manager

Astute, Inc.

Job Description Responsible for the overall planning, management and completion of technical projects across Astute?s Product offerings. This role will work with customers to develop project scope of work documents and project plans. Uses project management skills to manage

9/7/2014  Columbus, OH  Save This Job

Customer Support Operations Manager

Vertafore, Inc.

Vertafore is seeking a strategic leader who thrives in a fast-paced, dynamic organization to manage our customer support operations team. The CS Operations Manager is a key leader; having a large impact in service level management, planning and implementing contact center

10/28/2014  Bothell, WA  Save This Job

Technical Project Manager

EMN8

What We?re Looking For: A supremely well-organized, big-picture coordinator. In close partnership with the technology leadership team, it?s your job to coordinate the myriad components of technology delivery and to shepherd them seamlessly through the various channels to

10/14/2014  San Diego, CA  Save This Job

Client Services Manager (North America)

HiSoftware

Summary: Join our growing team! Boston-based, HiSoftware/Cryptzone provides access control and data security solutions for the way business works today, enabling enterprises to securely connect and collaborate in a world of cloud apps, mobile devices and ubiquitous

10/14/2014  Boston, MA  Save This Job

Data Manager

Market Force Information

Description About Us: Market Force has recently been recognized as a ?Cool Vendor of the Year? by Gartner Group, a top private company by Colorado Business Magazine, ranked #21 on the Honomichl List and one of the country?s fastest growing companies by the Inc 5005000. Market

9/15/2014  Louisville, CO  Save This Job

Workforce & System Manager

LeadPages

I promise you haven?t worked with anyone like us before. We?re a Minneapolis / St. Paul, MN based startup that?s changing the way businesses do marketing, lead generation, and conversion rate optimization online. With a growing team that works closely together, we move fast and

9/2/2014  St Paul, MN  Save This Job

Remote Support Center Level 1 Engineer

All Covered

Job Description All Covered, a division of Konica Minolta, is focused on enabling the success of small and medium-sized businesses through the effective use and management of technology. The company is the US industry leader in the provision of IT Services for companies with

10/17/2014  Cherry Hill, NJ  Save This Job

Senior Systems Administrator

Ooma

FLSA Classification: Exempt Department: Network Operations Location: Palo Alto, CA Reports to: Manager, Network Operations Summary: Ooma is seeking a rock?star to join our Network Operations team to help support our ever? growing customer base. Duties include general Linux

9/9/2014  Palo Alto, CA  Save This Job

Sr Project Manager

Peak 10

Peak 10 is the only data center solutions company with rock solid people, rock solid solutions and rock solid results. Its dedicated team of experts is empowered to serve clients and proactively embraces the industry's evolving technologies. Peak 10's tailored, reliable and

9/6/2014  Charlotte, NC  Save This Job

Analytics Platform Product Manager

CallMiner

Company Description CallMiner helps organizations gather key business intelligence and improve contact center performance by automating their ability to extract insights from every customer interaction. CallMiner?s market-leading cloud-based Voice of the Customer solution applies

10/1/2014  Waltham, MA  Save This Job

Analytics Platform Product Manager

CallMiner

Reports to: VP, Product Management Company Description CallMiner helps organizations gather key business intelligence and improve contact center performance by automating their ability to extract insights from every customer interaction. CallMiner?s market-leading cloud-based

10/1/2014  Fort Myers, FL  Save This Job