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Call Center Systems Manager Jobs

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Telephony/Workforce Manager

Prosper

Prosper is looking for a flexible and detail oriented individual with experience acquiring, configuring and routing/skilling a large number of TFNs across multiple lines of business (sales, service, investor, credit risk, etc.). The ideal candidate will have hands-on experience

10/31/2014  San Francisco, CA  Save This Job

Customer Experience Manager

Prosper

The Customer Experience Team Manager has responsibility for all aspects of customer care, including assisting the Director of CX with staffing, call center management, email, back office, and chat services. Additionally, this person plays an important role in the development and

10/31/2014  Phoenix, AZ  Save This Job

Assistant Manager Customer Experience

Prosper

The Customer Experience Assistant Team Manager has responsibility for all aspects of customer care, including assisting the Team Manager with staffing, scripting, coaching, role plays, email, back office, and chat services. Additionally, this person plays an important role in the

10/31/2014  Phoenix, AZ  Save This Job

Manager, Customer Support Services

Convercent

The Manager of Customer Support Services plays an integral role in how customers perceive their Convercent experience and how enjoyable their product and service interactions are throughout their engagement. The Manager of Customer Support Services is responsible for delighting

10/7/2014  Denver, CO  Save This Job

Sr. RFP Specialist/Project Manager

Nexidia

Department: Pre-Sales KEY DEPARTMENTAL OBJECTIVES The purpose of the Pre-Sales Department is to oversee and support Business and Sales Operations. JOB SUMMARY The RFP Specialist is responsible for managing the workflow and creation of timely, accurate, professional, and

10/27/2014  Atlanta, GA  Save This Job

Project Manager Analyst

Astute, Inc.

Job Description Responsible for the overall planning, management and completion of technical projects across Astute?s Product offerings. This role will work with customers to develop project scope of work documents and project plans. Uses project management skills to manage

10/11/2014  Columbus, OH  Save This Job

Project Manager

Astute, Inc.

Job Description Responsible for the overall planning, management and completion of technical projects across Astute?s Product offerings. This role will work with customers to develop project scope of work documents and project plans. Uses project management skills to manage

10/11/2014  Columbus, OH  Save This Job

Customer Support Operations Manager

Vertafore, Inc.

Vertafore is seeking a strategic leader who thrives in a fast-paced, dynamic organization to manage our customer support operations team. The CS Operations Manager is a key leader; having a large impact in service level management, planning and implementing contact center

10/29/2014  Bothell, WA  Save This Job

Technical Project Manager

EMN8

What We?re Looking For: A supremely well-organized, big-picture coordinator. In close partnership with the technology leadership team, it?s your job to coordinate the myriad components of technology delivery and to shepherd them seamlessly through the various channels to

10/18/2014  San Diego, CA  Save This Job

Client Services Manager (North America)

HiSoftware

Summary: Join our growing team! Boston-based, HiSoftware/Cryptzone provides access control and data security solutions for the way business works today, enabling enterprises to securely connect and collaborate in a world of cloud apps, mobile devices and ubiquitous

10/18/2014  Boston, MA  Save This Job

Workforce & System Manager

LeadPages

I promise you haven?t worked with anyone like us before. We?re a Minneapolis / St. Paul, MN based startup that?s changing the way businesses do marketing, lead generation, and conversion rate optimization online. With a growing team that works closely together, we move fast and

10/6/2014  St Paul, MN  Save This Job

Manager, Customer Support

Vertafore, Inc.

The Customer Support Manager is responsible managing a team of 12-15 frontline contact center support representatives and solutions center analysts. You will be a key participant in one of our support project teams that will help to improve operational efficiency, drive key

11/28/2014  Bothell, WA  Save This Job

Manager, Customer Support

Vertafore, Inc.

The Customer Support Manager is responsible managing a team of 12-15 frontline contact center support reps and solutions center analysts. You will be a key participant in one of our support project teams that will help to improve operational efficiency, drive key customer

11/28/2014  Atlanta, GA  Save This Job

Director of Information Systems and IT

Virtustream

More information about this job: POSITION SUMMARY & RESPONSIBILITIES: Virtustream (www.virtustream.com) is a leading enterprise cloud software and services provider. The company's secure high-performance cloud platform, xStream, enables hybrid cloud deployments, supports

11/26/2014  Bethesda, MD  Save This Job

IT Systems Engineer

LogiAnalytics

More information about this job: Overview: COMPANY OVERVIEW Founded in 2000, Logi Analytics provides businesses the fastest and easiest way to deliver business analytics, dashboards, and reports to a broad range of users, as well as to embed them into existing applications ?

11/6/2014  McLean, VA  Save This Job

Senior Systems Administrator

Ooma

FLSA Classification: Exempt Department: Network Operations Location: Palo Alto, CA Reports to: Manager, Network Operations Summary: Ooma is seeking a rock?star to join our Network Operations team to help support our ever? growing customer base. Duties include general Linux

10/13/2014  Palo Alto, CA  Save This Job

Sr Project Manager

Peak 10

Peak 10 is the only data center solutions company with rock solid people, rock solid solutions and rock solid results. Its dedicated team of experts is empowered to serve clients and proactively embraces the industry's evolving technologies. Peak 10's tailored, reliable and

10/7/2014  Charlotte, NC  Save This Job

Analytics Platform Product Manager

CallMiner

Company Description CallMiner helps organizations gather key business intelligence and improve contact center performance by automating their ability to extract insights from every customer interaction. CallMiner?s market-leading cloud-based Voice of the Customer solution applies

10/5/2014  Waltham, MA  Save This Job

Analytics Platform Product Manager

CallMiner

Reports to: VP, Product Management Company Description CallMiner helps organizations gather key business intelligence and improve contact center performance by automating their ability to extract insights from every customer interaction. CallMiner?s market-leading cloud-based

10/5/2014  Fort Myers, FL  Save This Job

Analytics Product Manager

Calabrio

POSITIONSUMMARY Provide leadership and life-cycle management, marketing and development direction of the analytics and performance management software product offerings in the Contact Center and Unified Communications markets. Be responsible for complete business case and

10/4/2014  Minneapolis, MN  Save This Job