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Call Center Vendor Manager Jobs

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CALL CENTERTRAINING MANAGER

NetSpend

Location:Austin, TX Job Code:2133 # of Openings:1 DESCRIPTION Position Description: The Call Center Training Manager is responsible for delivering instructor-led training classes to new and existing Customer Service Representatives, assisting in curriculum development, and

3/9/2016  Austin, TX  Save This Job

INTRADAY OPERATIONS MANAGER

NetSpend

Location:Austin, TX Job Code:2258 # of Openings:1 DESCRIPTION The Intraday Operations Manager manages daily Customer Service Operations by monitoring performance trending, identifying changes in customer call behavior, making adjustments to call delivery plans and maintaining

4/8/2016  Austin, TX  Save This Job

Contact Center Analytics Consultant

Calabrio

POSITION SUMMARY This position within the Calabrio Innovation Center is responsible for working with new, existing, and potential clients to demonstrate the Art of the Possible with the Calabrio Speech Analytics solution. They will help clients drive valuable business and

3/27/2016  Minneapolis  Save This Job

Product Manager

Calabrio

POSITION SUMMARY Provide leadership and life-cycle management, marketing and development direction of software product offerings in the Contact Center and Unified Communications markets. Be responsible for complete business case and management including: hardware/software feature

4/26/2016  Minneapolis, MN  Save This Job

CIS Technical Project Manager

Calabrio

POSITION SUMMARY The Calabrio Implementation Services (CIS) Technical Project Manager (PM) leads, coordinates and monitors all key activities/projects from initiation through delivery. A Technical Project Manager will be able to be given minimal direction and work independently,

4/26/2016  Minneapolis, MN  Save This Job

Product Owner

Calabrio

POSITION SUMMARY Are you an experienced and motivated product owner with passion for user experience seeking to join an innovative software company? If so then read on: We are looking for a Product Owner at our Minneapolis headquarters. As a software company, this is a key

4/26/2016  Minneapolis, MN  Save This Job

Help Desk - Level 1 Engineer

All Covered

Deerfield, Illinois Job Description All Covered, a division of Konica Minolta, is focused on enabling the success of small and medium-sized businesses through the effective use and management of technology. The company is the US industry leader in the provision of IT Services for

4/7/2016  Deerfield, IL  Save This Job

Remote Support Engineer, Level 1

All Covered

Greenwood Village, Colorado Job Description All Covered, a division of Konica Minolta, is focused on enabling the success of small and medium-sized businesses through the effective use and management of technology. The company is the US industry leader in the provision of IT

4/7/2016  Greenwood Village, CO  Save This Job

Remote Support Engineer, Level 1

All Covered

Phoenix, Arizona Job Description All Covered, a division of Konica Minolta, is focused on enabling the success of small and medium-sized businesses through the effective use and management of technology. The company is the US industry leader in the provision of IT Services for

4/7/2016  Phoenix, AZ  Save This Job

Help Desk Bilingual Perferd (Spanish)

All Covered

Memphis, Tennessee Job Description All Covered, a division of Konica Minolta, is focused on enabling the success of small and medium-sized businesses through the effective use and management of technology. The company is the US industry leader in the provision of IT Services for

4/7/2016  Memphis, TN  Save This Job

Director, Sales Enablement

Twilio

San Francisco From the hiring manager: This is Jairaj - the hiring manager for this role. There are 3 questions I ask myself when considering new career opportunities: What?s this role all about? Where is this going to take me in my career? Who am I going to work for? What's

3/20/2016  San Francisco, CA  Save This Job

Director, Infrastructure Operations

GT Nexus

Information Technology Oakland, CA, United States GT Nexus is the world?s biggest Cloud-Based business network for global trade and supply chain management. The Company founded in 1999 with headquarters in Oakland, California, USA and has operating hubs in New York, Germany,

4/18/2016  Oakland, CA  Save This Job

Workforce Analyst

Mindbody

Customer Service San Luis Obispo, CA Summary: The Workforce Analyst is responsible for accurate contact center forecasting, staffing and scheduling, as well as competent real time adjustments for phone, email, forum, and chat based support as well as reporting on workload,

2/16/2016  San Luis Obispo, CA  Save This Job

Business Development Representative

Calabrio

POSITION SUMMARY The Business Development Representative is responsible for lead nurturing, generating quality leads and appointment setting for Calabrio sales representatives. This position will coordinate ongoing communications and lifecycle of existing Calabrio leads

3/27/2016  Minneapolis, MN  Save This Job

Technical Customer Support Engineer

Calabrio

POSITION SUMMARY Technical Customer Support Engineers provide quality support for Calabrio?s customers. This includes receiving product inquiries; answering questions of varying complexity; and resolving problems for direct end-users of the products as well as for engineers

3/27/2016  Minneapolis, MN  Save This Job

Technical Customer Service Representative

Calabrio

POSITION SUMMARY The customer service representative is the point of contact for support request coming to the support center. They will have the ability to create assign and triage case for the Level 1-5 engineers. CORE EXPECTATIONS ? Perform complete, accurate, and timely entry

3/27/2016  Minneapolis, MN  Save This Job

Workforce Management Consultant

Calabrio

POSITION SUMMARY The Workforce Management Consultant is responsible for working with clients and prospects to assist in developing business cases, requirements gathering and helping Calabrio clients and partners adopting Calabrio products and Services. This person must have

3/27/2016  Minneapolis, MN  Save This Job

Companies: Call Center Vendor Manager Jobs