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DESCRIPTION The Operations Support Analyst assists with the management of Customer Service Operations by monitoring performance trending, identifying changes in customer call behavior, making adjustments to call delivery plans and maintaining web based call routing plans and6/1/2015 Austin, TX Save This Job
JOB DESCRIPTION The role of Global Service Delivery (GSD) Workforce Management Analyst is to improve workforce management effectiveness by scheduling and forecasting within the MSI service centers for call center and non-phone back-office associates. Successful candidates will6/9/2015 Irving, TX Save This Job
Other Healdsburg, California Apply Description Are you a rock star business operations analyst who loves leading your team to deliver outstanding results to members? Are you working in a bank or financial services call center and craving to leave for a fast-paced startup that7/27/2015 Healdsburg, CA Save This Job
Warning: Using your browser's Back and Forward buttons may produce undesirable results. With 200+ employees worldwide, Empirix is growing revenue at double digit rates and has achieved market leadership in service assurance technologies for next generation IP communications6/30/2015 Bedford, MA Save This Job
Reports to: Director of Customer Analytics Department: Customer Service Position Summary: As an integral part of the fast-growing CallMiner Global Professional Services group, the BIA is accountable for analytical activities to support successful implementation and adoption of6/20/2015 Fort Myers, FL Save This Job
Location Indiana-iCenter - Indianapolis, IN 46219 US (Primary) Education Associate's Degree Category iCenter Support Shift Type 1st Shift Employee Type Full-time Willingness to Travel None Interactions is changing the way leading companies communicate with their customers by6/30/2015 Indianapolis, IN Save This Job
Reporting to the Manager of Network and Security Operations, the Security Analyst will work with Information Systems Management, to implement Tripwire's information security systems and processes, ensure enforcement of security policies, manage the information security threat7/9/2015 Portland, OR Save This Job
Position Type Intern Opportunity Details: Overview: Business Intern Location: Miramar, FL Length: Part-time during the School Year/ Part-time or Full-time for Summer Internships Description Arise Virtual Solutions is changing the way companies think about call center6/1/2015 Miramar, FL Save This Job
ID 2015-1923 Job Location US-PA-Plymouth Meeting Posted Date 6/11/2015 More information about this job: Overview: Accolade Mission Summary: Accolade offers the country?s leading consumer healthcare engagement and influence solution for large self-insured employers and payer7/9/2015 Plymouth Meeting, PA Save This Job
At Pandora, we're a unique collection of engineers, musicians, designers, marketers, and world-class sellers with a common goal: to enrich lives by delivering effortless personalized music enjoyment and discovery. Peopleâthe listeners, the artists, and our employeesâare7/30/2015 Oakland, CA Save This Job
The Director of Telecom is responsible for the strategic planning, developing and executing of the Genesys Program for the company. Exercises broad IT leadership and provides direction by developing and communicating a clear vision of technology uses and benefits. Understands7/29/2015 Austin, TX Save This Job
About Netuitive: Netuitive replaces human guesswork with behavior learning technology to visualize, isolate, and proactively address IT performance issues before they impact the business. The world?s leading companies, including 8 of the 10 largest banks, leading service6/17/2015 Reston, VA Save This Job