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Customer Support Lead Jobs

StartUpHire is the place to find Customer Support Lead jobs. Review the list of Customer Support Lead career opportunities to the left. These Customer Support Lead jobs represent some of the most rewarding careers available.

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Quality Assurance and Customer Support Lead

teleSys Software

Job Duties: Responsible for testing, deploying teleSys products like STP, SP, and other related technology at teleSys Software; Providing post sales support at teleSys and handling tier one customers across different continents and ensuring 24x7 support/services; Providing

3/8/2014  San Mateo, CA  Save This Job

Customer Support Manager

Bill.com

The Customer Support Manager will be responsible for supporting and managing the relationship with a specific business customer group (groups) managing the quality and delivery of services and assuring customer satisfaction with service delivery. The Customer Support Manager will

2/18/2014  Palo Alto, CA  Save This Job

Manager of Customer Support

Craftsy

Craftsy is known for passionate, friendly and effective customer service. Each day we laugh, smile, and are inspired by the interactions with our passionate members. We are looking for someone who can lead a key part of the customer support team in continuing to turn our members

2/16/2014  Denver, CO  Save This Job

Director, Customer Support

Peopleclick

Job Description The Director, Customer Support position is responsible for managing multiple support teams with strategic importance. This position is accountable for customer satisfaction levels, ensuring quality and timely delivery of support services, and the direction and

3/20/2014  Raleigh, NC  Save This Job

Senior Director - Customer Support

Liaison Technologies

Stage 5: Profitable 

Reporting to the COO, the Senior Director of Customer Support will manage a large fast-growing technical support group that provides premium-level technical support 24x7x365 to Liaison customers and partners. Critical to the success of the group, is the ability of the senior

3/12/2014  Atlanta, GA  Save This Job

Director of Customer Support

Carnegie Learning

This position leads the customer support activities of the company with the goal of optimizing customer satisfaction, increase renewal rates and retention. Specific responsibilities include: Lead Customer Support organization. Create and implement departmental plans. Assure

2/22/2014  Pittsburgh, PA  Save This Job

Director, Customer Support

Vertafore, Inc.

The Director, Customer Support position requires demonstrated commitment to uncompromised customer service. The candidate will have extensive knowledge and successful experience in leading contact center operations and customer support organizations in a technology company.

2/20/2014  Bothell, WA  Save This Job

Customer Experience Lead

airbnb

No global movement springs from individuals. It takes an entire team united behind something big. Together, we work hard, we laugh a lot, we brainstorm nonstop, we use hundreds of Post-Its a week, and we give the best high-fives in town. We are looking for an enthusiastic,

4/8/2014  Portland, OR  Save This Job

Technical Support Lead

GlobalWare Solutions

GlobalWare Solutions (GWS) is a leader in customized supply chain management solutions. With facilities in Massachusetts, California, and Europe, GWS provides end-to-end e-commerce and supply chain management solutions that encompass both digital and physical fulfillment

2/12/2014  Haverhill, MA  Save This Job

DocuSign Technical Lead

iPipeline, Inc.

Job ID 774747 Location Exton, PA 19341 Other LocationCharlotte, NC DescriptionFounded in 1995, iPipeline is the industry leader in SaaS-based software solutions for marketing, selling, and processing life insurance. Our vision is to continue to revolutionize the insurance

3/4/2014  Exton, PA  Save This Job

Technical Support Specialist Level 3- CLM

SciQuest

Overview: Responsible for providing third tier technical support to software clients, SciQuest?s Support Analysts maintain a close relationship with key client contacts as well as utilizing their technical skills to resolve application issues. Support Analysts also play a key

3/27/2014  Cary, NC  Save This Job

Lead Development Support Engineer

Zettaset

Roles/Responsibilites: As the lead support engineer, you will be lead our customer support efforts, as well as perform QA on our Hadoop large-scale data platform. We are looking for people that have: Minimum Requirements: Experience performing QA and debugging software (huge

3/11/2014  Mountain View, CA  Save This Job

Sr. Technical Support Engineer

Astute, Inc.

Job Description This role is the opportunity to diagnose and reproduce the more difficult escalated issues that are reported to the Customer Support team. Primary responsibilities include communicating with customers via telephone, written correspondence, through on-line

3/15/2014  Columbus, OH  Save This Job

(14R-058) MANAGER GLOBAL CUSTOMER CARE

RigNet

DESCRIPTION (Summary): This Manager will lead a 24X7 customer care team located in multiple regions throughout the world. The primary objective of this manager is to build and maintain a team focused on the continuous improvement of customer experience. PRIMARY DUTIES AND

4/14/2014  Houston, TX  Save This Job

Support Representative

Kapost

Do you like solving problems? Are you an analytical thinker with a knack for non-linear logic? Do you enjoy interacting with people? As a member of Kapost?s Customer Success team, your goal is to provide fast and friendly world-class support through creative, flexible solutions.

3/15/2014  Boulder, CO  Save This Job

CUSTOMER SERVICE AND SUPPORT MANAGER

PanTerra Networks

Job Description: The Customer Service and Support Manager is responsible for the tactical and strategic management of Product Support and Customer Care. This critical position will provide leadership and direction to an organization of people who will be supporting a high volume

3/9/2014  Sunnyvale, CA  Save This Job

Associate Technical Support Engineer

Axeda Corporation

Axeda Customer Support is the gateway to advanced technical roles within Axeda. It takes technical chops to learn how the Axeda Machine Cloud works and once you have demonstrated your abilities, more advanced technical roles within Axeda IT, Engineering and Operations become

3/4/2014  Foxboro, MA  Save This Job

BCS Customer Care Specialist - Tier II

LegalZoom

Customer care is our passion here at LegalZoom. Our goal is to delight our customers, resolve questions, and always provide best-in-class customer care so each and every customer leaves with the same feeling about LegalZoom that we share as a company - it?s a great place. As a

2/11/2014  Glendale, CA  Save This Job

Customer Care Manager

Aegerion Pharmaceuticals, Inc.

POSITION DESCRIPTION This critical position will be central to our Patient Advocacy and Reimbursement group.Overall responsibilities will be to build, develop and maintain relationships with patients, physicians, pharmacists and others who are directly or indirectly involved with

2/22/2014  Cambridge, MA  Save This Job

Customer Service Supervisor (Assistant Manager) - (00166)

SafeNet Inc.

Description Summary: Supervises the execution of all tasks/functions which comprise the day-to-day duties of an assigned team of Customer Service Representatives/Sr. Customer Service Representatives. Responsible for employment related questions/recommendations within regional

3/26/2014  Belcamp, MD  Save This Job

Companies: Customer Support Lead Jobs