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Escalation Engineer Jobs

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ESCALATION ENGINEER - REDWOOD SHORES, CA

Imperva Inc.

R&D Redwood City, CA, United StatesApply Now Escalation Engineer - Redwood Shores, CA Our Company IT Security is a big deal. It?s in the news, growing rapidly, a critical tool for every company, and our specialty. Now is the time to be part of an organization that is

6/22/2017  Redwood City, CA  Save This Job

Escalation Engineer

A10 Networks

PROF San Jose, California Apply Now As an Escalation Engineer, you will directly interact with Tier 2 TAC engineers and other functional groups within A10 Networks to troubleshoot, identify and resolve product, configuration or network related issues. You will capture and

5/31/2017  San Jose, CA  Save This Job

Java Support Escalation Engineer

MapR Technology

Technical Support San Jose, CA, United States Apply Send Jobvite About MapR Technologies Headquartered in San Jose, Calif., MapR provides the industry?s only Converged Data Platform that enables customers to harness the power of big data by combining analytics in real-time to

5/24/2017  San Jose, CA  Save This Job

Senior Escalation Engineer

Nimbus Data Systems

Responsibilities: Interface with customers over the phone or email representing customer support. Proactive management of cases escalated to Level 3 of support. Maintain accurate documentation using support cases in CRM, defects, knowledge bases. Creating defects

5/17/2017  South San Francisco, CA  Save This Job

Software Engineer (DevOps)

Waltz Networks

We don't know who you are. We don't know what you want. If you are looking for a job we can tell you we can offer you one, but what we are looking for is a very particular set of skills. Skills you have acquired over a long career of 3+ years. Skills that make you an experienced

5/11/2017  San Francisco, CA  Save This Job

Escalation Manager

Calabrio

IMAGINE A JOB WHERE YOU? ? Work directly with senior management on a regular basis contributing to product development and delivery ? Have a meaningful impact on the mission-critical products and services that clients rely on every single day ? Enjoy a no-nonsense working

5/8/2017  Minneapolis, MN  Save This Job

Workforce Management Support Engineer

Calabrio

To apply for this position, click here! Do you have a deep expertise within the WFM industry? Are you an engineer that enjoys consulting and supporting clients? Does working in a fast-paced growing software organization motivate you? Our Support Services Organization is looking

6/7/2017  Minneapolis, MN  Save This Job

SAAS Engineer - Level 3

Systech

Tracking Code 138-099 Job Description SUMMARY: The Technical Support SAAS Engineer ? Level 3 is the final escalation point within the Customer Care & Technical Support Organization. Technical issues that cannot be resolved by levels 1 & 2 support staff are escalated to

5/31/2017  Princeton, NJ  Save This Job

Level 3 Technical Customer Support Engineer

Calabrio

POSITION SUMMARY A Level 3 Support Engineer is a mediator for engineering and customers. They are the escalation point for complex customer reported technical issues. In addition, the L3 Support Engineer provides subject matter expertise and internal support. The L3 is

5/8/2017  Minneapolis, MN  Save This Job

Level 1 Technical Customer Support Engineer

Calabrio

POSITION SUMMARY A Level 1 Support Engineer is a mediator for engineering and customers. They are the escalation point for customer reported technical issues. The L1 is responsible ensuring all customer issues are addressed in a timely and efficient manner. CORE EXPECTATIONS ?

5/8/2017  Minneapolis, MN  Save This Job

Service Delivery Engineer

Peak 10

General Description The Service Delivery Engineer (SDE) is responsible for working with existing and potential Peak 10 customers to assist in developing solutions for their business needs, performing Joint Technical Reviews/Quarterly Business Reviews, serve as a technical

6/12/2017  Tampa, FL  Save This Job

Technical Support Engineer 1 - Vancouver, WA (JOB 1025)

Tripwire

Job Summary Tier Level 1 Support Engineers are responsible for initial response to all customers inquires via portal, email and telephone. In addition, they manage the Customer Support Lab environments and perform customer advocacy follow-up and communication activities. Tier

5/30/2017  Vancouver, WA  Save This Job

Technical Support Engineer

SmartDrive Systems

Job Details Job LocationUSA-CA-San Diego Position TypeFull Time Description SmartDrive Systems gives fleets and drivers unprecedented driving performance insight and analysis, helping save fuel, expenses and lives. Its video analysis, predictive analytics and personalized

5/22/2017  San Diego, CA  Save This Job

Technical Support Engineer

Nexidia

Job Details Level Experienced Job Location USA-GA-Atlanta Travel Percentage None Position Type Full Time Education Level 4 Year Degree Description JOB SUMMARY The Technical Support Engineer provides effective technical customer support to our customer base, delivering solutions

3/22/2017  Atlanta, GA  Save This Job

Data Center Cloud Engineer

All Covered

Phoenix, Arizona Job Description Position Summary Reporting to the Director of Infrastructure, the Infrastructure Engineer is responsible for supporting the infrastructure systems and services that support the business and its clients. This includes servers, storage, network,

6/22/2017  Phoenix, AZ  Save This Job

Cloud Services Engineer

Imperva Inc.

Customer Success Redwood City, CA, United States Apply Send Jobvite Cloud Services Engineer - Redwood Shores, CA OR Dallas, TX IT Security is a big deal. It?s in the news, growing rapidly, a critical tool for every company, and our specialty. Now is the time to be part of an

6/22/2017  Redwood City, CA  Save This Job

APPLICATION SUPPORT ENGINEER CPQ

Zuora

Customer Success and SupportSan Mateo, CAFull Time Apply Now! Careers / San Mateo, CA /Application Support Engineer CPQ Zuora is a SaaS company and the world?s foremost evangelist of the Subscription Economy. Zuora?s leading subscription relationship management platform helps

5/22/2017  San Mateo, CA  Save This Job

APPLICATION SUPPORT ENGINEER

Zuora

Customer Success and SupportSan Mateo, CAFull Time Apply Now! Careers / San Mateo, CA /Application Support Engineer Zuora is a SaaS company and the world?s foremost evangelist of the Subscription Economy. Zuora?s leading subscription relationship management platform helps enable

5/22/2017  San Mateo, CA  Save This Job

Cloud Systems Engineer

ClearDATA

Basic Description: ClearDATA is in search of a Systems Engineer that is looking to help make a difference in Healthcare IT! The mission of the Systems Engineer is to build, manage, and automate ClearDATA?s AWS Healthcare overlay infrastructure. The ideal candidate will be

5/23/2017  Austin, TX  Save This Job

Network Engineer

InTouch Health

Location: Goleta, CAType: Full TimeMin. Experience: Experienced InTouch Health is a leading telehealth solution company enabling remote physician care anytime, anywhere. Our solutions are robust, secure, and provide excellent physician-patient experiences to maximize care and

6/14/2017  Goleta, CA  Save This Job