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Escalation Engineer Jobs

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Senior Software Escalation Engineer

MapR Technology

Technical Support San Jose, CA, United States Apply Send Jobvite MapR delivers on the promise of Hadoop, making managing and analyzing Big Data a reality for more business users. The award-winning MapR Distribution brings unprecedented dependability, speed and ease-of-use to

3/21/2017  San Jose, CA  Save This Job

Senior Escalation Engineer

Nimbus Data Systems

Responsibilities: Interface with customers over the phone or email representing customer support. Proactive management of cases escalated to Level 3 of support. Maintain accurate documentation using support cases in CRM, defects, knowledge bases. Creating defects

3/12/2017  South San Francisco, CA  Save This Job

Software Engineer (DevOps)

Waltz Networks

We don't know who you are. We don't know what you want. If you are looking for a job we can tell you we can offer you one, but what we are looking for is a very particular set of skills. Skills you have acquired over a long career of 3+ years. Skills that make you an experienced

3/11/2017  San Francisco, CA  Save This Job

Technical Escalation Support Engineer

Calabrio

POSITION SUMMARY An Escalation Support Engineer is a specialized resource and escalation point between Calabrio operations and software development. The Escalation Engineer will support critical customers and technical issues. This role will have front-and-center exposure to

3/31/2017  Minneapolis, MN  Save This Job

Escalation Manager

Calabrio

IMAGINE A JOB WHERE YOU? ? Work directly with senior management on a regular basis contributing to product development and delivery ? Have a meaningful impact on the mission-critical products and services that clients rely on every single day ? Enjoy a no-nonsense working

3/1/2017  Minneapolis, MN  Save This Job

SAAS Engineer - Level 3

Systech

Tracking Code 138-099 Job Description SUMMARY: The Technical Support SAAS Engineer ? Level 3 is the final escalation point within the Customer Care & Technical Support Organization. Technical issues that cannot be resolved by levels 1 & 2 support staff are escalated to

4/27/2017  Princeton, NJ  Save This Job

Level 3 Technical Customer Support Engineer

Calabrio

POSITION SUMMARY A Level 3 Support Engineer is a mediator for engineering and customers. They are the escalation point for complex customer reported technical issues. In addition, the L3 Support Engineer provides subject matter expertise and internal support. The L3 is

3/31/2017  Minneapolis, MN  Save This Job

Level 1 Technical Customer Support Engineer

Calabrio

POSITION SUMMARY A Level 1 Support Engineer is a mediator for engineering and customers. They are the escalation point for customer reported technical issues. The L1 is responsible ensuring all customer issues are addressed in a timely and efficient manner. CORE EXPECTATIONS ?

3/31/2017  Minneapolis, MN  Save This Job

Technical Support Engineer 1

Tripwire

Technical Support Engineer 1 - Vancouver, WA or Alpharetta, GA (JOB 1033) Job Summary Tier Level 1 Support Engineers are responsible for initial response to all customers inquires via portal, email and telephone. In addition, they manage the Customer Support Lab environments and

4/26/2017  Vancouver, WA  Save This Job

Technical Support Engineer 1 (Alpharetta, GA) (JOB #1010)

Tripwire

Job Summary Tier Level 1 Support Engineers are responsible for initial response to all customers inquires via portal, email and telephone. In addition, they manage the Customer Support Lab environments and perform customer advocacy follow-up and communication activities. Tier

3/27/2017  Portland, OR  Save This Job

Technical Support Engineer

Nexidia

Job Details Level Experienced Job Location USA-GA-Atlanta Travel Percentage None Position Type Full Time Education Level 4 Year Degree Description JOB SUMMARY The Technical Support Engineer provides effective technical customer support to our customer base, delivering solutions

3/22/2017  Atlanta, GA  Save This Job

Cloud Engineer

All Covered

Phoenix, Arizona Job Description Position Summary Reporting to the Director of Infrastructure, the Infrastructure Engineer is responsible for supporting the infrastructure systems and services that support the business and its clients. This includes servers, storage, network,

4/18/2017  Phoenix, AZ  Save This Job

Senior Sales Engineer - Southeast

Skytap

Senior Sales Engineer - Southeast - Atlanta, Charlotte, Raleigh Sales East Coast, United States Apply Description Senior Sales Engineer - Southeast - Atlanta, Charlotte, Raleigh Skytap is a public cloud provider that specializes in the migration and operation of the enterprise

4/28/2017  Atlanta, GA  Save This Job

Software QA Automation Engineer

CaseNET

JOB DESCRIPTION: Are you looking for an exciting well-funded, privately-held post start-up opportunity? Do you have experience testing software solutions for the healthcare market? Are you interested in joining a fast growing software company delivering enterprise patient care

3/5/2017  Bedford, MA  Save This Job

Senior Quality Engineer

Fluidigm Corporation

APPLY FOR THIS JOB ONLINE Req No.2017-2447Job LocationsDepartmentQuality Assurance / Regulatory MORE INFORMATION ABOUT THIS JOB Collaborative, assertive, flexible, passionate, driven, inspired. These aren?t just nice words, they?re the start of every great Fluidigm career. We

4/21/2017  South San Francisco, CA  Save This Job

Infrastructure Security Engineer

Nomis Solutions

at Nomis Solutions (View all jobs) San Bruno, CA Infrastructure Security Engineer The Nomis Solutions Infrastructure Security Engineer (ISE) reports to the Director of Infrastructure Engineering and is responsible for planning, designing, implementing and maintaining the

3/20/2017  San Bruno, CA  Save This Job

Product Support Engineer, Redwood Shores, CA

Imperva Inc.

Customer Success Redwood City, CA, United StatesApply Now Send Jobvite IT Security is a big deal. It?s in the news, growing rapidly, a critical tool for every company, and our specialty. Now is the time to be part of an organization that is changing the game. We are the ONLY

3/18/2017  Redwood City, CA  Save This Job

Cloud Systems Engineer

ClearDATA

Basic Description: ClearDATA is in search of a Systems Engineer that is looking to help make a difference in Healthcare IT! The mission of the Systems Engineer is to build, manage, and automate ClearDATA?s AWS Healthcare overlay infrastructure. The ideal candidate will be

3/18/2017  Austin, TX  Save This Job

DevOps Engineer - Programmable Voice

Twilio

at Twilio (View all jobs) San Francisco, CA About the job: Twilio's Cloud Communication Platform makes communications easy and powerful. With Programmable Voice, builders can create unique communication experiences to make, receive and control voice interactions around the

4/27/2017  San Francisco, CA  Save This Job

DevOps Engineer

AnchorFree

AnchorFree?s mission is to provide secure and private access to the world?s information for every person on the planet. AnchorFree?s Hotspot Shield app is the world?s most popular freedom and privacy platform. Hotspot Shield is the starting point, for mobile and Web access,

3/20/2017  Menlo Park, CA  Save This Job