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Responsibilities: Interface with customers over the phone or email representing customer support. Proactive management of cases escalated to Level 3 of support. Maintain accurate documentation using support cases in CRM, defects, knowledge bases. Creating defects5/13/2013 South San Francisco, CA Save This Job
Seeking a Sales Engineer with significant roots in the technology space coupled with recent sales experience. The Sales Engineer is the liaison between the Field SE Org and other Bit9 departments, ensuring prompt resolution to interdepartmental need5/31/2013 San Francisco, CA Save This Job
Seeking a Corporate Sales Engineer with significant roots in the technology space coupled with recent sales experience. The Sales Engineer is the liaison between the Field SE Org and other Bit9 departments, ensuring prompt resolution to interdepartm5/31/2013 Waltham, MA Save This Job
Seeking a Sales Engineer with significant roots in the technology space coupled with recent sales experience. The SE is the primary technical resource for the Inside Sales team and must be a key technical advisor and evangelist for the company5/31/2013 Washington, DC Save This Job
Principle Support Engineer - DDI Technical Support | Santa Clara, CA, United States The Principle Support Engineer is responsible for providing Tier 3 escalation assistance to Infoblox customers and partners. S/he will be the last escalation point for Tier 1 and Tier 2 support6/11/2013 Santa Clara, CA Save This Job
As a Network Management Systems Engineer, you will manage, develop and maintain a comprehensive suite of network monitoring and management tools. This key position will expand Boingo?s ability to assure revenue and maintain service levels through the prompt detection/escalation6/6/2013 Los Angeles, CA Save This Job
Purpose of Job: Primary responsibility of the NOC Engineering Team is to ensure the continued Integrity, Stability and Security of the customer network. The NOC Engineering Team is a level 3 escalation resource within the NOC. The NOC Engineer ? System Specialist will have5/16/2013 Houston, TX Save This Job
eHarmony is a growing, global technology company built on the belief that marrying computer science and relationship psychology can change the way people find their most significant relationships. Do you want to bring happiness to people’s lives whi6/1/2013 Santa Monica, CA Save This Job
Tracking Code 140-621 Job Description GetWellNetwork, Inc. provides patient engagement solutions that help health care providers engage, educate and empower patients along the care continuum. Our patient-centered platform, delivered across multiple technology platforms including5/22/2013 Bethesda, MD Save This Job
SeaMicro is seeking a talented software engineer to handle sustaining work for the existing SW releases (running on our data center appliance) and also provide Escalation support (to Services organization) from the engineering side. Required Qualifications: Strong background &5/14/2013 Sunnyvale, CA Save This Job
(P01033) Ruckus Wireless has an immediate opening position for a Senior Wi-Fi Embedded Software Engineer in our Sunnyvale Headquarters office. The candidate is responsible for investigating, troubleshooting, and resolving escalation issues pertaining to ZoneFlex, Candidate is4/16/2013 Sunnyvale, CA Save This Job
Job Summary: Technical Support owns the post-sales customer relationship and aims to delight customers with every engagement. In this role the successful candidate will be performing the duties of a technical support professional within the support team to deliver results that6/6/2013 San Diego, CA Save This Job
Empirix is rapidly growing and aggressively expanding its product portfolio of 3G/4G Service Assurance products into global markets. With 300 employees worldwide, Empirix is growing revenue at double digit rates and has achieved market leadership in Service Assurance technologies5/23/2013 Billerica, MA Save This Job
COPE OF POSITION EdgeCast?s Network Operation Center (NOC) Technician is responsible for the 24/7/365 monitoring of the EdgeCast Content Delivery Network and the customers that use it. This network comprises of hardware, software and network technologies. The NOC Technician5/4/2013 Santa Monica, CA Save This Job
You are ambitious. You are motivated. You have ideals. You want to work on cutting edge projects. You prefer the "we" to the "I". You are not afraid of change. You are not afraid of challenges. You have a true passion for what you do. You have dreams and you want to make them a6/11/2013 Austin, TX Save This Job
Volusion is a one-stop shop for all things ecommerce. We?re also a pretty great place to work. Based in Austin, TX, we?re currently serving 40,000+ customers and have big plans for the future. Being an industry leader isn?t easy, but we know how to make it fun. Equipped with our5/22/2013 Austin, TX Save This Job
Overview: Keynote Systems, Inc. (NASDAQ:KEYN) is the global leader in Internet and mobile cloud testing and monitoring. Before the term ?SaaS? was invented and marketing people labeled everything online as ?the cloud?, Keynote was already helping companies improve the connected5/19/2013 San Mateo, CA Save This Job
A Senior Principal QA Engineer has an exceptional QA background, is an expert with email and UNIX environments, and has an advanced understanding of agile software development. The Senior Principal QA Engineer must also possess white box testing skills and have proven ability toEmeryville, CA Save This Job
DESCRIPTION Professional Services Engineer II Seattle-based Varolii is the leading provider of enterprise customer interaction management solutions that enable dynamic conversations between companies and the customers they serve. Our interactive communication solutions are a6/13/2013 Seattle, WA Save This Job
Job DetailsJob Title IT Field Support EngineerDepartment ITRequisition Number APAC-2248Country PhilippinesLocation Philippines, Manila,28th St. cor 3rd AveDate Posted Thursday, December 13, 2012Job ProfileA Field Support Engineer is required to provide 2nd level technical support6/8/2013 multiple, multiple Save This Job