Escalation Engineer Jobs
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Senior Escalation Engineer
Nimbus Data Systems
Responsibilities: Interface with customers over the phone or email representing customer support. Proactive management of cases escalated to Level 3 of support. Maintain accurate documentation using support cases in CRM, defects, knowledge bases. Creating defects
5/13/2013 South San Francisco, CA Save This JobSales Engineer - West Coast
Bit9
Seeking a Sales Engineer with significant roots in the technology space coupled with recent sales experience. The Sales Engineer is the liaison between the Field SE Org and other Bit9 departments, ensuring prompt resolution to interdepartmental need
5/31/2013 San Francisco, CA Save This JobCorporate Sales Engineer
Bit9
Seeking a Corporate Sales Engineer with significant roots in the technology space coupled with recent sales experience. The Sales Engineer is the liaison between the Field SE Org and other Bit9 departments, ensuring prompt resolution to interdepartm
5/31/2013 Waltham, MA Save This JobSales Engineer
Bit9
Seeking a Sales Engineer with significant roots in the technology space coupled with recent sales experience. The SE is the primary technical resource for the Inside Sales team and must be a key technical advisor and evangelist for the company
5/31/2013 Washington, DC Save This JobPrinciple Support Engineer - DDI
Netcordia
Principle Support Engineer - DDI Technical Support | Santa Clara, CA, United States The Principle Support Engineer is responsible for providing Tier 3 escalation assistance to Infoblox customers and partners. S/he will be the last escalation point for Tier 1 and Tier 2 support
6/11/2013 Santa Clara, CA Save This JobNetwork Management Systems Engineer
Boingo Wireless
As a Network Management Systems Engineer, you will manage, develop and maintain a comprehensive suite of network monitoring and management tools. This key position will expand Boingo?s ability to assure revenue and maintain service levels through the prompt detection/escalation
6/6/2013 Los Angeles, CA Save This Job(13R-017) NOC ENGINEER - SYSTEMS SPECIALIST
RigNet
Purpose of Job: Primary responsibility of the NOC Engineering Team is to ensure the continued Integrity, Stability and Security of the customer network. The NOC Engineering Team is a level 3 escalation resource within the NOC. The NOC Engineer ? System Specialist will have
5/16/2013 Houston, TX Save This JobNOC Engineer
eHarmony
eHarmony is a growing, global technology company built on the belief that marrying computer science and relationship psychology can change the way people find their most significant relationships. Do you want to bring happiness to people’s lives whi
6/1/2013 Santa Monica, CA Save This JobClient & Patient Support Engineer
GetWellNetwork
Tracking Code 140-621 Job Description GetWellNetwork, Inc. provides patient engagement solutions that help health care providers engage, educate and empower patients along the care continuum. Our patient-centered platform, delivered across multiple technology platforms including
5/22/2013 Bethesda, MD Save This JobSoftware Engineer - Sustaining/Escalation
SeaMicro
SeaMicro is seeking a talented software engineer to handle sustaining work for the existing SW releases (running on our data center appliance) and also provide Escalation support (to Services organization) from the engineering side. Required Qualifications: Strong background &
5/14/2013 Sunnyvale, CA Save This JobSenior Escalation Software Development Engineer
Ruckus Wireless
(P01033) Ruckus Wireless has an immediate opening position for a Senior Wi-Fi Embedded Software Engineer in our Sunnyvale Headquarters office. The candidate is responsible for investigating, troubleshooting, and resolving escalation issues pertaining to ZoneFlex, Candidate is
4/16/2013 Sunnyvale, CA Save This JobTechnical Support Engineer
SmartDrive Systems
Job Summary: Technical Support owns the post-sales customer relationship and aims to delight customers with every engagement. In this role the successful candidate will be performing the duties of a technical support professional within the support team to deliver results that
6/6/2013 San Diego, CA Save This JobSr Technical Support Engineer
Empirix
Empirix is rapidly growing and aggressively expanding its product portfolio of 3G/4G Service Assurance products into global markets. With 300 employees worldwide, Empirix is growing revenue at double digit rates and has achieved market leadership in Service Assurance technologies
5/23/2013 Billerica, MA Save This JobNOC Support Engineer
EdgeCast Networks
COPE OF POSITION EdgeCast?s Network Operation Center (NOC) Technician is responsible for the 24/7/365 monitoring of the EdgeCast Content Delivery Network and the customers that use it. This network comprises of hardware, software and network technologies. The NOC Technician
5/4/2013 Santa Monica, CA Save This JobTest Studio Senior Technical Support Engineer
Telerik
You are ambitious. You are motivated. You have ideals. You want to work on cutting edge projects. You prefer the "we" to the "I". You are not afraid of change. You are not afraid of challenges. You have a true passion for what you do. You have dreams and you want to make them a
6/11/2013 Austin, TX Save This JobLead Support Engineer
Volusion
Volusion is a one-stop shop for all things ecommerce. We?re also a pretty great place to work. Based in Austin, TX, we?re currently serving 40,000+ customers and have big plans for the future. Being an industry leader isn?t easy, but we know how to make it fun. Equipped with our
5/22/2013 Austin, TX Save This JobHardware Engineer
DeviceAnywhere
Overview: Keynote Systems, Inc. (NASDAQ:KEYN) is the global leader in Internet and mobile cloud testing and monitoring. Before the term ?SaaS? was invented and marketing people labeled everything online as ?the cloud?, Keynote was already helping companies improve the connected
5/19/2013 San Mateo, CA Save This JobSenior Principal QA Engineer
Sendmail
A Senior Principal QA Engineer has an exceptional QA background, is an expert with email and UNIX environments, and has an advanced understanding of agile software development. The Senior Principal QA Engineer must also possess white box testing skills and have proven ability to
Emeryville, CA Save This JobPROFESSIONAL SERVICES ENGINEER II
Varolii Corporation
DESCRIPTION Professional Services Engineer II Seattle-based Varolii is the leading provider of enterprise customer interaction management solutions that enable dynamic conversations between companies and the customers they serve. Our interactive communication solutions are a
6/13/2013 Seattle, WA Save This JobIT Field Support Engineer
Infor Global Solutions, Inc.
Job DetailsJob Title IT Field Support EngineerDepartment ITRequisition Number APAC-2248Country PhilippinesLocation Philippines, Manila,28th St. cor 3rd AveDate Posted Thursday, December 13, 2012Job ProfileA Field Support Engineer is required to provide 2nd level technical support
6/8/2013 multiple, multiple Save This JobCompanies: Escalation Engineer Jobs
24/7 CustomerAirband CommunicationsAlianzaAll CoveredArt.com Inc.AternityAuthorHouseAvalaraBATS TradingBit9Boingo WirelessCalabrioCentrifyCogent HealthcareCornerstone OnDemandDeviceAnywhere