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Escalation Engineer Jobs

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Sr. Support Escalation Engineer (Tier 2)

RedSeal Systems

Job Description See escalated customer support cases through to completion. Review network device config files, server logs, and RedSeal source code (Java, XML) to find root causes of customer issues. Communicate requests for product code fixes to developers. Maintain ongoing

7/29/2014  Sunnyvale, CA  Save This Job

QA Escalation Engineer

Aerohive

Overview: Aerohive Networks?the pioneer in controller-less Wi-Fi?reduces the cost and complexity of today's networks with cloud-enabled Wi-Fi and routing solutions for medium and large enterprise headquarters, branch offices and teleworkers. Aerohive?s award-winning cooperative

7/23/2014  Sunnyvale, CA  Save This Job

Senior Escalation Engineer

Nimbus Data Systems

Responsibilities: Interface with customers over the phone or email representing customer support. Proactive management of cases escalated to Level 3 of support. Maintain accurate documentation using support cases in CRM, defects, knowledge bases. Creating defects

6/1/2014  South San Francisco, CA  Save This Job

Sharepoint Application Engineer

All Covered

Job Description Role Summary: The objective of the SharePoint Applications Engineer (SAE) is to provide superb customer service reflecting the client-centric and quality focused mission of All Covered through the direct provision of remote and on-site support to our clients.. The

7/4/2014  Bridgeville, PA  Save This Job

Level 2 Engineer - Network Operations Center

All Covered

Job Description All Covered, a division of Konica Minolta Business Solutions, is currently seeking a Network Operations Center (NOC) Level 2 Engineer. Job Summary: The Network Operations Center Level 2 Engineer (L2) position is a mid-level technical position into our Network

7/4/2014  Phoenix, AZ  Save This Job

Level 2 Engineer - Network Operations Center

All Covered

Job Description All Covered, a division of Konica Minolta Business Solutions, is currently seeking a Network Operations Center (NOC) Level 2 Engineer. Job Summary: The Network Operations Center Level 2 Engineer (L2) position is a mid-level technical position into our Network

7/4/2014  Doral, FL  Save This Job

NOC ENGINEER

RigNet

DESCRIPTION: Primary responsibility of the NOC Engineering Team is to ensure the continued Integrity, Stability and Security of the customer network. The NOC Engineering Team is a level 3 escalation resource within the NOC. The NOC Engineer is also the primary interface with the

5/25/2014  Houston, TX  Save This Job

Systems Engineer

Peak 10

Peak 10 provides IT infrastructure solutions that ensure the 24/7/365 availability and security of our customers? critical data and applications. Customer-centric and cost-competitive, Peak 10 IT infrastructure solutions are designed to scale and adapt to customers? changing

7/29/2014  Raleigh, NC  Save This Job

Systems Engineer

Peak 10

Peak 10 provides IT infrastructure solutions that ensure the 24/7/365 availability and security of our customers? critical data and applications. Customer-centric and cost-competitive, Peak 10 IT infrastructure solutions are designed to scale and adapt to customers? changing

7/29/2014  Richmond, VA  Save This Job

Object Storage Technical Support Engineer - Level 2

DataDirect Networks

Overview DataDirect Networks (DDN.com) is a world leader in massively scalable storage. We are the leading provider of data storage and processing solutions and professional services that enable content-rich and high-growth IT environments to achieve the highest levels of systems

6/7/2014  Chatsworth, CA  Save This Job

Advanced Systems Engineer

R.J. O'Brien & Associates

Business Unit: Technology Location: Chicago, IL Reports To: Sr. Director, IT Infrastructure Full Time/Part Time: Full Time Position Summary: R.J. O?Brien is currently seeking a Microsoft Infrastructure Architect for a

7/21/2014  Chicago, IL  Save This Job

Technical Support Engineer I

SmartDrive Systems

Primary Objective of Position: The Technical Service Engineer (L1) provides support to SmartDrive customers and requires a high level of product knowledge and experience. This individual is qualified to support the products they are assigned, but occasionally requires the

7/9/2014  San Diego, CA  Save This Job

Systems Engineer

Peak 10

Peak 10 provides IT infrastructure solutions that ensure the 24/7/365 availability and security of our customers? critical data and applications. Customer-centric and cost-competitive, Peak 10 IT infrastructure solutions are designed to scale and adapt to customers? changing

6/29/2014  Tampa, FL  Save This Job

West Coast Senior Software Escalation and Maintenance Developer

Bit9

Do you like to use your technical skills to solve problems for other people At Bit9, we protect our customers from malware attacks. We need well-rounded problem solvers to keep our software up and running and on the cutting edge. Our customers depend on i

7/18/2014  Waltham, MA  Save This Job

Software Escalation and Maintenance Developer

Bit9

Do you like to use your technical skills to solve problems for other people Bit9 + Carbon Black, the leader in endpoint threat prevention, detection and response is growing and looking for exceptional engineers to join our team. We need well-rounded probl

7/4/2014  Waltham, MA  Save This Job

Marketing Engineer Program - Now Accepting Applications for January 2015

MediaMath

Overview: -Now accepting applications for the Marketing Engineer Program to begin in January 2015. Interviews with selected candidates will begin in Fall 2014- MediaMath empowers the online marketing professional with technology and services that enable advertisers and their

7/21/2014  New York, NY  Save This Job

Senior Network Engineer

RingCentral

RingCentral provides cloud computing based business phone systems designed for today's mobile and distributed business world. The RingCentral technology platform eliminates the need for expensive and technically complex on-premise legacy phone systems. By combining a hosted,

7/16/2014  Denver, CO  Save This Job

Senior Network Engineer

RingCentral

Senior Network Engineer Network Architecture and Operations Team Job Description Summary This senior network engineer position is responsible for the design, implementation and operation of the RingCentral production global networks ensuring that the network infrastructure

7/16/2014  San Mateo, CA  Save This Job

Systems Engineer, Senior

Layered Technologies

Description Job Title: Sr. Systems Engineer Job Category: Department: Infrastructure Services Location: Dallas Position Type: Exempt/Full-Time Reports To: Director, Systems Infrastructure Summary Layered Tech, the leading global provider of Compliance Services,

7/16/2014  Plano, TX  Save This Job

Senior Network Engineer

MetraTech

Location: Waltham, MA, USA Job Title: Senior Network Engineer Department: Information Technology Description: MetraTech empowers organizations to embrace change through a unique, agreements-based billing and compensation solution that is relationship-driven and supports

7/15/2014  Waltham, MA  Save This Job