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Escalation Engineer Jobs

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Sr. Support Escalation Engineer (Tier 2)

RedSeal Systems

Job Description See escalated customer support cases through to completion. Review network device config files, server logs, and RedSeal source code (Java, XML) to find root causes of customer issues. Communicate requests for product code fixes to developers. Maintain ongoing

9/7/2014  Sunnyvale, CA  Save This Job

QA Escalation Engineer

Aerohive

Overview: Aerohive Networks?the pioneer in controller-less Wi-Fi?reduces the cost and complexity of today's networks with cloud-enabled Wi-Fi and routing solutions for medium and large enterprise headquarters, branch offices and teleworkers. Aerohive?s award-winning cooperative

8/31/2014  Sunnyvale, CA  Save This Job

Senior Linux Kernel File System Escalation Engineer #082614-01

Vormetric

We are looking for a candidate who will contribute and influence the design of new features in Linux as well as involving with customer facing issues, root causing and resolving them in a time critical manner. The ideal candidate will keep abreast of features being rolled out in

10/29/2014  San Jose, CA  Save This Job

Senior Escalation Engineer

Nimbus Data Systems

Responsibilities: Interface with customers over the phone or email representing customer support. Proactive management of cases escalated to Level 3 of support. Maintain accurate documentation using support cases in CRM, defects, knowledge bases. Creating defects

9/14/2014  South San Francisco, CA  Save This Job

Sales Engineer - Omaha/KC

Bit9

Seeking a Sales Engineer with significant roots in the technology space coupled with recent sales experience. The Sales Engineer is the liaison between the Field SE Org and other Bit9 departments, ensuring prompt resolution to interdepartmental need

10/28/2014  Omaha / Kansas City, MO  Save This Job

Sales Engineer - Bay Area CA

Bit9

Seeking a Sales Engineer with significant roots in the technology space coupled with recent sales experience. The Sales Engineer is the liaison between the Field SE Org and other Bit9 departments, ensuring prompt resolution to interdepartmental need

10/28/2014  San Francisco, CA  Save This Job

Sales Engineer - Pittsburgh

Bit9

Seeking a Sales Engineer with significant roots in the technology space coupled with recent sales experience. The Sales Engineer is the liaison between the Field SE Org and other Bit9 departments, ensuring prompt resolution to interdepartmental need

10/28/2014  Pittsburgh, PA  Save This Job

Sales Engineer - Denver/Boulder

Bit9

Seeking a Sales Engineer with significant roots in the technology space coupled with recent sales experience. The Sales Engineer is the liaison between the Field SE Org and other Bit9 departments, ensuring prompt resolution to interdepartmental need

10/28/2014  Boulder, CO  Save This Job

Sales Engineer - Philadelphia

Bit9

Seeking a Sales Engineer with significant roots in the technology space coupled with recent sales experience. The Sales Engineer is the liaison between the Field SE Org and other Bit9 departments, ensuring prompt resolution to interdepartmental need

10/28/2014  Philadelphia, PA  Save This Job

Sales Engineer - New York

Bit9

The Sales Engineer is the primary technical resource for a regional territory. This person will play the role of technical advisor and product evangelist. The SE is responsible for building technical understanding and credibility during the sale pro

10/28/2014  New York, NY  Save This Job

Big Data Principal Engineer: (Waltham or Remote)

Bit9

We’re looking for a Big Data Principal Engineer that is equally comfortable diving into the nuts and bolts of building a “big data” server application as well as applying computer and network security expertise to shape and drive the pro

10/28/2014  Waltham, MA  Save This Job

Sharepoint Application Engineer

All Covered

Job Description Role Summary: The objective of the SharePoint Applications Engineer (SAE) is to provide superb customer service reflecting the client-centric and quality focused mission of All Covered through the direct provision of remote and on-site support to our clients.. The

10/17/2014  Bridgeville, PA  Save This Job

Systems Engineer

Peak 10

Peak 10 provides IT infrastructure solutions that ensure the 24/7/365 availability and security of our customers? critical data and applications. Customer-centric and cost-competitive, Peak 10 IT infrastructure solutions are designed to scale and adapt to customers? changing

10/6/2014  Atlanta, GA  Save This Job

Systems Engineer

Peak 10

Peak 10 provides IT infrastructure solutions that ensure the 24/7/365 availability and security of our customers? critical data and applications. Customer-centric and cost-competitive, Peak 10 IT infrastructure solutions are designed to scale and adapt to customers? changing

9/6/2014  Raleigh, NC  Save This Job

Client & Patient Support Engineer

GetWellNetwork

Tracking Code 261-622 Job Description GetWellNetwork, Inc. provides patient engagement solutions that help health care providers engage, educate and empower patients along the care continuum. Our patient-centered platform, delivered across multiple technology platforms including

9/9/2014  Bethesda, MD  Save This Job

Sr Systems Engineer

Peak 10

Peak 10 provides IT infrastructure solutions that ensure the 24/7/365 availability and security of our customers? critical data and applications. Customer-centric and cost-competitive, Peak 10 IT infrastructure solutions are designed to scale and adapt to customers? changing

10/6/2014  Richmond, VA  Save This Job

Operations Engineer

iControl

About Icontrol: Icontrol Networks? vision is to provide a connected home solution for every household, so people worldwide spend less time managing their lives and more time living them. Icontrol is making the connected home a reality through its software platforms, which are

8/30/2014  Redwood City, CA  Save This Job

Senior Software Quality Assurance Engineer

Tenrox

Are you looking for an opportunity to accelerate your career and work with a team of friendly, creative people? Upland Software offers a collaborative work environment full of smart, positive, and passionate people who are respected for their unique talents and empowered to do

10/8/2014  Cambridge, MA  Save This Job

Senior Systems Engineer

Peak 10

Peak 10 provides IT infrastructure solutions that ensure the 24/7/365 availability and security of our customers? critical data and applications. Customer-centric and cost-competitive, Peak 10 IT infrastructure solutions are designed to scale and adapt to customers? changing

10/6/2014  Tampa, FL  Save This Job

Senior Network Engineer

RingCentral

RingCentral provides cloud computing based business phone systems designed for today's mobile and distributed business world. The RingCentral technology platform eliminates the need for expensive and technically complex on-premise legacy phone systems. By combining a hosted,

9/28/2014  Denver, CO  Save This Job