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Escalation Engineer Jobs

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Sr. Support Escalation Engineer (Tier 2)

RedSeal Systems

Job Description See escalated customer support cases through to completion. Review network device config files, server logs, and RedSeal source code (Java, XML) to find root causes of customer issues. Communicate requests for product code fixes to developers. Maintain ongoing

7/29/2014  Sunnyvale, CA  Save This Job

QA Escalation Engineer

Aerohive

Overview: Aerohive Networks?the pioneer in controller-less Wi-Fi?reduces the cost and complexity of today's networks with cloud-enabled Wi-Fi and routing solutions for medium and large enterprise headquarters, branch offices and teleworkers. Aerohive?s award-winning cooperative

7/28/2014  Sunnyvale, CA  Save This Job

Senior Escalation Engineer

Nimbus Data Systems

Responsibilities: Interface with customers over the phone or email representing customer support. Proactive management of cases escalated to Level 3 of support. Maintain accurate documentation using support cases in CRM, defects, knowledge bases. Creating defects

7/7/2014  South San Francisco, CA  Save This Job

Data Performance Engineer (Waltham or Remote)

Bit9

We’re looking for a data performance engineer that is equally comfortable diving into the nuts and bolts of building a “big data” server application as well as applying computer and network security expertise to shape and drive the produ

8/28/2014  Waltham, MA  Save This Job

Data Performance Engineer (Waltham or Remote)

Bit9

We’re looking for a data performance engineer that is equally comfortable diving into the nuts and bolts of building a “big data” server application as well as applying computer and network security expertise to shape and drive the produ

8/27/2014  Waltham, MA  Save This Job

Data Performance Engineer (Waltham or Remote)

Bit9

We’re looking for a data performance engineer that is equally comfortable diving into the nuts and bolts of building a “big data” server application as well as applying computer and network security expertise to shape and drive the produ

8/26/2014  Waltham, MA  Save This Job

Data Performance Engineer (Waltham or Remote)

Bit9

We’re looking for a data performance engineer that is equally comfortable diving into the nuts and bolts of building a “big data” server application as well as applying computer and network security expertise to shape and drive the produ

8/25/2014  Waltham, MA  Save This Job

Data Performance Engineer (Waltham or Remote)

Bit9

We’re looking for a data performance engineer that is equally comfortable diving into the nuts and bolts of building a “big data” server application as well as applying computer and network security expertise to shape and drive the produ

8/24/2014  Waltham, MA  Save This Job

Data Performance Engineer (Waltham or Remote)

Bit9

We’re looking for a data performance engineer that is equally comfortable diving into the nuts and bolts of building a “big data” server application as well as applying computer and network security expertise to shape and drive the produ

8/23/2014  Waltham, MA  Save This Job

Data Performance Engineer (Waltham or Remote)

Bit9

We’re looking for a data performance engineer that is equally comfortable diving into the nuts and bolts of building a “big data” server application as well as applying computer and network security expertise to shape and drive the produ

8/22/2014  Waltham, MA  Save This Job

Data Performance Engineer (Waltham or Remote)

Bit9

We’re looking for a data performance engineer that is equally comfortable diving into the nuts and bolts of building a “big data” server application as well as applying computer and network security expertise to shape and drive the produ

8/21/2014  Waltham, MA  Save This Job

Data Performance Engineer (Waltham or Remote)

Bit9

We’re looking for a data performance engineer that is equally comfortable diving into the nuts and bolts of building a “big data” server application as well as applying computer and network security expertise to shape and drive the produ

8/20/2014  Waltham, MA  Save This Job

Data Performance Engineer (Waltham or Remote)

Bit9

We’re looking for a data performance engineer that is equally comfortable diving into the nuts and bolts of building a “big data” server application as well as applying computer and network security expertise to shape and drive the produ

8/19/2014  Waltham, MA  Save This Job

Data Performance Engineer (Waltham or Remote)

Bit9

We’re looking for a data performance engineer that is equally comfortable diving into the nuts and bolts of building a “big data” server application as well as applying computer and network security expertise to shape and drive the produ

8/18/2014  Waltham, MA  Save This Job

Data Performance Engineer (Waltham or Remote)

Bit9

We’re looking for a data performance engineer that is equally comfortable diving into the nuts and bolts of building a “big data” server application as well as applying computer and network security expertise to shape and drive the produ

8/5/2014  Waltham, MA  Save This Job

Sharepoint Application Engineer

All Covered

Job Description Role Summary: The objective of the SharePoint Applications Engineer (SAE) is to provide superb customer service reflecting the client-centric and quality focused mission of All Covered through the direct provision of remote and on-site support to our clients.. The

7/13/2014  Bridgeville, PA  Save This Job

Level 1 Engineer - Network Operations Center

All Covered

Job Description All Covered, a division of Konica Minolta Business Solutions, is currently seeking a Network Operations Center (NOC) Level 2 Engineer. Job Summary: The Network Operations Center Level 2 Engineer (L2) position is a mid-level technical position into our Network

8/12/2014  Phoenix, AZ  Save This Job

NOC ENGINEER

RigNet

DESCRIPTION: Primary responsibility of the NOC Engineering Team is to ensure the continued Integrity, Stability and Security of the customer network. The NOC Engineering Team is a level 3 escalation resource within the NOC. The NOC Engineer is also the primary interface with the

6/30/2014  Houston, TX  Save This Job

NOC Level 3 Engineer

All Covered

Job Description All Covered, a division of Konica Minolta Business Solutions, is currently seeking a Network Operations Center (NOC) Level 3 Engineer. Job Summary: The Network Operations Center Level 3 Engineer (L3) is to provide excellent customer service and technical support

8/12/2014  Phoenix, AZ  Save This Job

Systems Engineer

Peak 10

Peak 10 provides IT infrastructure solutions that ensure the 24/7/365 availability and security of our customers? critical data and applications. Customer-centric and cost-competitive, Peak 10 IT infrastructure solutions are designed to scale and adapt to customers? changing

7/29/2014  Richmond, VA  Save This Job