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Escalation Engineer Jobs

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QA/Escalation Engineer (JOB #810)

Tripwire

The Tripwire Services Solutions team is growing and we have an opening for a combined QA and Support Escalation Engineer. This role will be the primary escalation point within the Services Solutions group, for all issues surrounding Tripwire Apps. Technical issues that cannot be

1/9/2016  Portland, OR  Save This Job

Senior Escalation Engineer

Nimbus Data Systems

Responsibilities: Interface with customers over the phone or email representing customer support. Proactive management of cases escalated to Level 3 of support. Maintain accurate documentation using support cases in CRM, defects, knowledge bases. Creating defects

12/27/2015  South San Francisco, CA  Save This Job

Software Engineer (DevOps)

Waltz Networks

We don't know who you are. We don't know what you want. If you are looking for a job we can tell you we can offer you one, but what we are looking for is a very particular set of skills. Skills you have acquired over a long career of 3+ years. Skills that make you an experienced

2/5/2016  San Francisco, CA  Save This Job

Sr. Sales Engineer - Orange Co / Southern CA

Bit9

The Sales Engineer is the primary technical resource for a regional territory and is responsible for building technical understanding and credibility during the sale process. As part of a sales pursuit team, the Sales Engineer works closely with sales, ma

1/26/2016  Los Angeles, CA  Save This Job

Sr. Sales Engineer - Seattle

Bit9

The Sales Engineer is the primary technical resource for a regional territory and is responsible for building technical understanding and credibility during the sale process. As part of a sales pursuit team, the Sales Engineer works closely with sales, ma

1/22/2016  Seattle, WA  Save This Job

Sr. Sales Engineer - MI/IN

Bit9

The Sales Engineer is the primary technical resource for a regional territory and is responsible for building technical understanding and credibility during the sale process. As part of a sales pursuit team, the Sales Engineer works closely with sales, ma

1/22/2016  Detroit, MI  Save This Job

Pre-Sales Systems Engineer - Pacific Northwest

Silver Peak Systems

The Pre-Sales Systems Engineer (SE) position at Silver Peak is responsible for overcoming and removing all technical barriers in the sales process. In this position you will work with a regional account manager to develop new business working directly wit

2/8/2016  Seattle, WA  Save This Job

Pre-Sales Systems Engineer - New York City

Silver Peak Systems

The Pre-Sales Systems Engineer (SE) position at Silver Peak is responsible for overcoming and removing all technical barriers in the sales process. In this position you will work with a regional account manager to develop new business working directly wit

2/4/2016  New York, NY  Save This Job

Pre-Sales Systems Engineer - Midwest

Silver Peak Systems

The Pre-Sales Systems Engineer (SE) position at Silver Peak is responsible for overcoming and removing all technical barriers in the sales process. In this position you will work with a regional account manager to develop new business working directly wit

1/25/2016  Chicago, IL  Save This Job

Service Delivery Engineer

Peak 10

Peak 10 provides IT infrastructure solutions that ensure the 24/7/365 availability and security of our customers? critical data and applications. Customer-centric and cost-competitive, Peak 10 IT infrastructure solutions are designed to scale and adapt to customers? changing

12/19/2015  Charlotte, NC  Save This Job

Technical Support Engineer- Level 2 (Alpharetta, GA) (JOB #750)

Tripwire

Job Summary The Level 2 Tech Support Engineer is responsible for providing business critical technical support to partners, highly-skilled customers, IT and functional staff. In addition, the position requires frequent interaction with Product Development and Consulting

1/9/2016  Alpharetta, GA  Save This Job

Technial Support Engineer

TeraRecon

Location:USA - Raleigh(Research Triangle Park), NC Company Order Number:404 # of openings:2 Description About the Company Based in Foster City, in the heart of California's Silicon Valley, TeraRecon (www.terarecon.com) is the world's leading independent provider of client-server

2/8/2016  Raleigh, NC  Save This Job

Technical Support Engineer

Nexidia

Job Details Level Experienced Salary Range Undisclosed Job Location USA-GA-Atlanta Travel Percentage None Position Type Full Time Job Shift Undisclosed Education Level 4 Year Degree Job Category Undisclosed Description JOB SUMMARY The Technical Support Engineer provides

1/4/2016  Atlanta, GA  Save This Job

Technical Services Engineer, DDR

MongoDB

Austin, New York City, Palo Alto The Diagnostics & Defect Resolution Engineer (DDRE) is a senior-level role within our world class Technical Services organization. The DDRE applies deep technical expertise in several key subject areas, including diagnosing unexpected behavior in

12/14/2015  New York, NY  Save This Job

Sr. System Engineer - Linux

Ellie Mae

Department:Cloud Infrastructure & Operations Location:CA - Pleasanton Job Code:160027 Description Ellie Mae (NYSE:ELLI) is a leading provider of enterprise on-demand solutions, including an online network, software and services for the residential mortgage industry. Ellie Mae is

2/8/2016  Pleasanton, CA  Save This Job

Network Operations Engineer

RingCentral

Job Type: Full-time Location: Denver, CO Department: Operations Responsible for maximizing system performance and availability by overseeing day to day operations of all data network elements, including equipment from the core elements and resolving escalated issues in support

1/5/2016  Denver, CO  Save This Job

Senior Customer Success Engineer

Cleversafe

Technical Support Chicago, IL, United States Apply Send Jobvite Who You Are: Do you have a passion for helping people? Are you a problem solver? Do you like to work with cutting edge technology? Would you thrive in a dynamic, fast-paced, team-oriented environment? If so, then

12/31/2015  Chicago, IL  Save This Job

Senior Customer Success Engineer

Cleversafe

Technical Support Los Angeles, CA, United States Who You Are: Do you have a passion for helping people? Are you a problem solver? Do you like to work with cutting edge technology? Would you thrive in a dynamic, fast-paced, team-oriented environment? If so, then we have the

12/31/2015  Los Angeles, CA  Save This Job

Senior Customer Success Engineer

Cleversafe

Technical Support Atlanta, GA, United States Who You Are: Do you have a passion for helping people? Are you a problem solver? Do you like to work with cutting edge technology? Would you thrive in a dynamic, fast-paced, team-oriented environment? If so, then we have the dream

12/31/2015  Atlanta, GA  Save This Job

Smart Grid Engineer - Hawaii

Silver Spring Networks

Tracking Code 1923 Job Description Silver Spring Networks is seeking highly motivated individuals to join our team as Smart Grid Engineers. In this role, you will be working directly with customers to operate SSN applications as an integrated resource on the utility operations

12/20/2015  Honolulu, HI  Save This Job