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Responsibilities: Interface with customers over the phone or email representing customer support. Proactive management of cases escalated to Level 3 of support. Maintain accurate documentation using support cases in CRM, defects, knowledge bases. Creating defects6/30/2015 South San Francisco, CA Save This Job
We’re seeking a Sales Engineer with significant security domain expertise coupled with strong client facing skills. This is a pre-sales role focused on the Wisconsin area. This person will play the role of technical advisor and produ8/30/2015 Milwaukee, WI Save This Job
The Sales Engineer is the primary pre-sales technical resource for a regional territory and is responsible for building technical understanding and credibility during the sales process. As a key part to field sales success, this person will act as t8/11/2015 San Francisco, CA Save This Job
HubSpot is looking to add a Network Engineer to our growing IT team. As a Network Engineer at HubSpot, you will provide leadership in network design, deployment, maintenance, and 24x7 operational support. A successful candidate will be able to multitask i7/23/2015 Cambridge, MA Save This Job
The Pre-Sales Systems Engineer (SE) for Service Provider position is responsible for working with the VP of Service Provider Sales to grow the carrier and service provider business at Silver Peak. In this position the SE is responsible for architecting&nb8/11/2015 Denver, CO Save This Job
Are you passionate about building leading edge software Do you love using new and emerging technologies, collaborating with your team, and seeing your hard work used by thousands of happy businesses AppFolio is hiring a Software Engineer to wo8/5/2015 Santa Barbara, CA Save This Job
The Pre-Sales Systems Engineer (SE) position at Silver Peak is responsible for overcoming and removing all technical barriers in the sales process. In this position you will work with a regional account manager to develop new business working directly wit8/4/2015 New York, NY Save This Job
The Pre-Sales Systems Engineer (SE) position at Silver Peak is responsible for overcoming and removing all technical barriers in the sales process. In this position you will work with a regional account manager to develop new business working directly wit8/3/2015 Houston, TX Save This Job
Job Description: Performance Objectives See escalated customer support cases through to completion Review network device config files, server logs, and RedSeal source code (JAVA, XML) code to find root causes of customer issues Communicate requests for product code fixes to7/29/2015 Sunnyvale, CA Save This Job
Tracking Code 46-099 Job Description SUMMARY: The Technical Support Cloud Engineer ? Tier 3 is the final escalation point within the Customer Care & Technical Support Organization. Technical issues that cannot be resolved by levels 1 & 2 support staff are escalated to Technical7/15/2015 Cranbury, NJ Save This Job
Phoenix, Arizona Job Description All Covered, a division of Konica Minolta Business Solutions, is currently seeking a Network Operations Center (NOC) Level 2 Engineer. Job Summary: The Network Operations Center Level 2 Engineer (L2) position is a mid-level technical position into8/5/2015 Phoenix, AZ Save This Job
Everbridge is the leading critical communications platform trusted by corporations and communities of all sizes to connect the right people for real-time collaboration and response. Connecting more than 100 million people and internet-enabled devices, the8/18/2015 Burlington, MA Save This Job
Tracking Code 2028 Job Description Job: Senior Software Developer for Network Analysis Platform Reports to: Senior Director, Network Integration Lab The Network Integration Lab is a team of Network Analysts dedicated to monitoring,8/28/2015 Redwood City, CA Save This Job
Job Summary The Level 2 Tech Support Engineer is responsible for providing business critical technical support to partners, highly-skilled customers, IT and functional staff. In addition, the position requires frequent interaction with Product Development and Consulting8/13/2015 Alpharetta, GA Save This Job
Senior Security Operations Engineer (Irving, TX) The Senior Security Operations Engineer will be a key part of the Managed Services Delivery group, responsible for providing Managed Security Services for Imperva customers. Specific duties, include: Work alongside professionals8/5/2015 Irving, TX Save This Job
Phoenix, Arizona Job Description All Covered, a division of Konica Minolta Business Solutions, is currently seeking a Network Operations Center (NOC) Level 1 Engineer. Job Summary: The Network Operations Center Level 1 Engineer (L1) position is an entry-level technical position8/5/2015 Phoenix, AZ Save This Job
Peak 10 provides IT infrastructure solutions that ensure the 24/7/365 availability and security of our customers? critical data and applications. Customer-centric and cost-competitive, Peak 10 IT infrastructure solutions are designed to scale and adapt to customers? changing7/28/2015 Charlotte, NC Save This Job