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Escalation Engineer Jobs

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Senior Escalation Engineer

Nimbus Data Systems

Responsibilities: Interface with customers over the phone or email representing customer support. Proactive management of cases escalated to Level 3 of support. Maintain accurate documentation using support cases in CRM, defects, knowledge bases. Creating defects

3/6/2016  South San Francisco, CA  Save This Job

Software Engineer (DevOps)

Waltz Networks

We don't know who you are. We don't know what you want. If you are looking for a job we can tell you we can offer you one, but what we are looking for is a very particular set of skills. Skills you have acquired over a long career of 3+ years. Skills that make you an experienced

4/22/2016  San Francisco, CA  Save This Job

Consulting Deployment Engineer

Silver Peak Systems

We are looking for a Consulting Deployment Engineer role who will be responsible for providing advanced pre- and post-sales support to Silver Peak customers. In this role, you will work with customers to install appliances, assistance with ongoing mainten

4/30/2016  Santa Clara, CA  Save This Job

Sr. Sales Engineer - Houston

Carbon Black

The Sales Engineer is the primary technical resource for a regional territory and is responsible for building technical understanding and credibility during the sale process. As part of a sales pursuit team, the Sales Engineer works closely with sales, ma

4/26/2016  Houston, TX  Save This Job

Sales Engineer - Federal Government

Carbon Black

The Sales Engineer is the primary technical resource for a regional territory and is responsible for building technical understanding and credibility during the sale process. As part of a sales pursuit team, the Sales Engineer works closely with sales, ma

4/22/2016  Washington, DC  Save This Job

Pre-Sales Systems Engineer - Midwest

Silver Peak Systems

The Pre-Sales Systems Engineer (SE) position at Silver Peak is responsible for overcoming and removing all technical barriers in the sales process. In this position you will work with a regional account manager to develop new business working directly wit

4/27/2016  Chicago, IL  Save This Job

Pre-Sales Systems Engineer - Dallas

Silver Peak Systems

The Pre-Sales Systems Engineer (SE) position at Silver Peak is responsible for overcoming and removing all technical barriers in the sales process. In this position you will work with a regional account manager to develop new business working directly wit

4/26/2016  Dallas, TX  Save This Job

Pre-Sales Systems Engineer - Philadelphia

Silver Peak Systems

The Pre-Sales Systems Engineer (SE) position at Silver Peak is responsible for overcoming and removing all technical barriers in the sales process. In this position you will work with a regional account manager to develop new business working directly wit

4/24/2016  Philadelphia, PA  Save This Job

Pre-Sales Systems Engineer - Boston

Silver Peak Systems

The Pre-Sales Systems Engineer (SE) position at Silver Peak is responsible for overcoming and removing all technical barriers in the sales process. In this position you will work with a regional account manager to develop new business working directly wit

4/7/2016  Boston, MA  Save This Job

Pre-Sales Systems Engineer - New York Metro Area

Silver Peak Systems

The Pre-Sales Systems Engineer (SE) position at Silver Peak is responsible for overcoming and removing all technical barriers in the sales process. In this position you will work with a regional account manager to develop new business working directly wit

4/6/2016  New York, NY  Save This Job

Senior Technical Support Engineer - Santa Clara, CA

Silver Peak Systems

Silver Peak is looking for a Senior Technical Support Engineer based out of the Santa Clara, CA office.The Senior Technical Support Engineer will be responsible for helping customers diagnose and resolve complex technical issues. The Senior Technical Supp

4/16/2016  Santa Clara, CA  Save This Job

Technical Support Engineer - Precise products

Idera

Cost of Sales - Needham, MA - Full Time Precise is seeking a Technical Support Engineer to join our team. If you have excellent problem-solving skills and are independent and self-motivated, yet also highly team-oriented, we want you on our team! GENERAL JOB

4/13/2016  Needham, MA  Save This Job

Managed Backup Engineer - L1

All Covered

Greenwood Village, Colorado Job Description All Covered, a division of Konica Minolta Business Solutions, is currently seeking a Network Operations Center (NOC) Level 1 Engineer. Job Summary: The Network Operations Center Level 1 Engineer (L1) position is an entry-level technical

4/7/2016  Greenwood Village, CO  Save This Job

Senior Technical Support Engineer

Ruckus Wireless

Field Operations and Business Development Sunnyvale, California Apply Description Company Overview Ruckus Wireless is a pioneer in the wireless infrastructure market, enabling carriers and enterprises to stay ahead of the exploding demand for high-bandwidth applications and

4/4/2016  Sunnyvale, CA  Save This Job

Senior Technical Support Engineer

Astute, Inc.

Position Summary: This role is the opportunity to diagnose and reproduce the more difficult escalated issues that are reported to the Customer Support team. Primary responsibilities include communicating with customers via telephone, written correspondence, through on-line

4/3/2016  Columbus, OH  Save This Job

Technical Support Engineer 1 - Vancouver, WA (JOB #889)

Tripwire

Job Summary Tier Level 1 Support Engineers are responsible for initial response to all customers inquires via portal, email and telephone. In addition, they manage the Customer Support Lab environments and perform customer advocacy follow-up and communication activities. Tier

3/19/2016  Vancouver, WA  Save This Job

Technial Support Engineer

TeraRecon

Location:USA - Raleigh(Research Triangle Park), NC Company Order Number:404 # of openings:2 Description About the Company Based in Foster City, in the heart of California's Silicon Valley, TeraRecon (www.terarecon.com) is the world's leading independent provider of client-server

3/19/2016  Raleigh, NC  Save This Job

Technical Support Engineer

Nexidia

Job Details Level Experienced Salary Range Undisclosed Job Location USA-GA-Atlanta Travel Percentage None Position Type Full Time Job Shift Undisclosed Education Level 4 Year Degree Job Category Undisclosed Description JOB SUMMARY The Technical Support Engineer provides

3/14/2016  Atlanta, GA  Save This Job

Senior Smart Grid Engineer

Silver Spring Networks

Tracking Code 2125 Job Description Silver Spring Networks, Inc. (SSNI) is seeking highly motivated individuals to join our team as Smart Grid Engineers. In this role, you will be working directly with customers to operate SSNI applications as an integrated resource on the utility

2/22/2016  New York, NY  Save This Job

Sr. System Engineer - Linux

Ellie Mae

Department:Cloud Infrastructure & Operations Location:CA - Pleasanton Job Code:160027 Description Ellie Mae (NYSE:ELLI) is a leading provider of enterprise on-demand solutions, including an online network, software and services for the residential mortgage industry. Ellie Mae is

2/8/2016  Pleasanton, CA  Save This Job