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Job Description : At X-IO Technologies, we've established a strong foundation for success, based on creating a positive, challenging atmosphere. We believe that people do their best work in a positive, respectful, and challenging environment, where they are empowered with taking3/30/2013 Colorado Springs, CO Save This Job
Responsibilities: Interface with customers over the phone or email representing customer support. Proactive management of cases escalated to Level 3 of support. Maintain accurate documentation using support cases in CRM, defects, knowledge bases. Creating defects4/7/2013 South San Francisco, CA Save This Job
Principle Support Engineer - DDI Technical Support | Santa Clara, CA, United States The Principle Support Engineer is responsible for providing Tier 3 escalation assistance to Infoblox customers and partners. S/he will be the last escalation point for Tier 1 and Tier 2 support5/15/2013 Santa Clara, CA Save This Job
The Application Support Engineer position will provide escalation support via phone and email for NSi products. The Application Support Engineer will test reported issues and work with other technical resources within NSi on problem replication and resolution as required. The4/2/2013 Rockville, MD Save This Job
Purpose of Job: Primary responsibility of the NOC Engineering Team is to ensure the continued Integrity, Stability and Security of the customer network. The NOC Engineering Team is a level 3 escalation resource within the NOC. The NOC Engineer ? System Specialist will have5/16/2013 Houston, TX Save This Job
The Technical Escalation Lead will be focused on resolving critical customer support escalations through engaging proper resources, eliminating obstacles and identifying the necessary steps for effective case resolution/success. This engineer will respond to situations which have3/31/2013 Redwood City, CA Save This Job
(P01033) Ruckus Wireless has an immediate opening position for a Senior Wi-Fi Embedded Software Engineer in our Sunnyvale Headquarters office. The candidate is responsible for investigating, troubleshooting, and resolving escalation issues pertaining to ZoneFlex, Candidate is4/16/2013 Sunnyvale, CA Save This Job
SeaMicro is seeking a talented software engineer to handle sustaining work for the existing SW releases (running on our data center appliance) and also provide Escalation support (to Services organization) from the engineering side. Required Qualifications: Strong background &4/9/2013 Sunnyvale, CA Save This Job
COPE OF POSITION EdgeCast?s Network Operation Center (NOC) Technician is responsible for the 24/7/365 monitoring of the EdgeCast Content Delivery Network and the customers that use it. This network comprises of hardware, software and network technologies. The NOC Technician3/30/2013 Santa Monica, CA Save This Job
A Senior Principal QA Engineer has an exceptional QA background, is an expert with email and UNIX environments, and has an advanced understanding of agile software development. The Senior Principal QA Engineer must also possess white box testing skills and have proven ability toEmeryville, CA Save This Job
Job DetailsJob Title IT Field Support EngineerDepartment ITRequisition Number APAC-2247Country PhilippinesLocation Philippines, Manila,28th St. cor 3rd AveDate Posted Thursday, December 13, 2012Job ProfileA Field Support Engineer is required to provide 2nd level technical support5/11/2013 multiple, multiple Save This Job
Summary Challenging and rewarding opportunity available with growing global technology company. The position is an Automation Engineer role and is based in our global corporate headquarters in Portsmouth, NH, USA. The OnDemand Engineering team designs and develops solutions for5/9/2013 Portsmouth, NH Save This Job
Teliris is the provider of the world?s most innovative fully-managed telepresence and collaboration technology, which replicates the human dynamics of an in-person meeting experience, with installations in 37 countries. Overview We are seeking a Network Engineer experienced in5/8/2013 New York, NY Save This Job
Who you are: Want the chance to work directly with software users, so you can revel in the joy of helping them troubleshoot any issue? Like to work on a team that provides a nearly impossible level of support? Spiceworks just might have an opportunity for you! We?re on the prowl5/2/2013 Austin, TX Save This Job
We are looking for an experienced Regional Technical Support Engineer ? Mid-West (RTSE) (Req #314) to provide escalation support (Tier II) to OptiMedica and Distributor field service engineers. The RTSE is responsible for managing and coordinating field service engineer daily4/24/2013 Santa Clara, CA Save This Job
Designated Support Engineer/Managed Services Consultant, Customer/Product Support Team -- Imperva, Inc Imperva Inc., the leader in Data Security, is looking for a Designated Support Engineer/Managed Services Consultant ideally located at HQ in Redwood Shores, Dallas or remote.4/23/2013 Redwood City, CA Save This Job
Overview: Keynote Systems, Inc. (NASDAQ:KEYN) is the global leader in Internet and mobile cloud testing and monitoring. Before the term ?SaaS? was invented and marketing people labeled everything online as ?the cloud?, Keynote was already helping companies improve the connected4/13/2013 San Mateo, CA Save This Job
You are ambitious. You are motivated. You have ideals. You want to work on cutting edge projects. You prefer the "we" to the "I". You are not afraid of change. You are not afraid of challenges. You have a true passion for what you do. You have dreams and you want to make them a4/6/2013 Waltham, MA Save This Job
Responsibilities: Resolve incoming customer cases in a timely and effective manner to ensure maximum customer satisfaction and success: 80% Provide expert technical and product support to our customers. Respond promptly and professionally to customer issues received via3/31/2013 New York City, NY Save This Job
SCOPE OF POSITION The EdgeCast Network Operation Center (NOC) Senior Support Engineer is an advanced technical individual responsible for addressing and resolving complex application and network problems on the EdgeCast CDN. The Senior Support Engineer needs to have intimate3/30/2013 Santa Monica, CA Save This Job