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Escalation Engineer--VPN Jobs

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Escalation Engineer

SailThru

Client Services New York, NY, United States The Role The Escalation Engineer is a Senior position that requires advanced knowledge of the Sailthru product, backend, and Support/Engineering workflow. It requires the ability to prioritize urgent issues, clearly communicate and

12/2/2014  New York, NY  Save This Job

Sr. Support Escalation Engineer (Tier 2)

RedSeal Systems

Job Description See escalated customer support cases through to completion. Review network device config files, server logs, and RedSeal source code (Java, XML) to find root causes of customer issues. Communicate requests for product code fixes to developers. Maintain ongoing

10/11/2014  Sunnyvale, CA  Save This Job

Senior Linux Kernel File System Escalation Engineer #082614-01

Vormetric

We are looking for a candidate who will contribute and influence the design of new features in Linux as well as involving with customer facing issues, root causing and resolving them in a time critical manner. The ideal candidate will keep abreast of features being rolled out in

11/8/2014  San Jose, CA  Save This Job

Senior Escalation Engineer

Nimbus Data Systems

Responsibilities: Interface with customers over the phone or email representing customer support. Proactive management of cases escalated to Level 3 of support. Maintain accurate documentation using support cases in CRM, defects, knowledge bases. Creating defects

10/18/2014  South San Francisco, CA  Save This Job

Sales Engineer - NC/TN

Bit9

Seeking a Sales Engineer with significant roots in the technology space coupled with recent sales experience. The Sales Engineer is the liaison between the Field SE Org and other Bit9 departments, ensuring prompt resolution to interdepartmental need

11/1/2014  Charlotte, NC  Save This Job

Sales Engineer - Pittsburgh

Bit9

Seeking a Sales Engineer with significant roots in the technology space coupled with recent sales experience. The Sales Engineer is the liaison between the Field SE Org and other Bit9 departments, ensuring prompt resolution to interdepartmental need

10/28/2014  Pittsburgh, PA  Save This Job

Sales Engineer - Denver/Boulder

Bit9

Seeking a Sales Engineer with significant roots in the technology space coupled with recent sales experience. The Sales Engineer is the liaison between the Field SE Org and other Bit9 departments, ensuring prompt resolution to interdepartmental need

10/28/2014  Boulder, CO  Save This Job

Sales Engineer - Bay Area CA

Bit9

Seeking a Sales Engineer with significant roots in the technology space coupled with recent sales experience. The Sales Engineer is the liaison between the Field SE Org and other Bit9 departments, ensuring prompt resolution to interdepartmental need

10/28/2014  San Francisco, CA  Save This Job

Sales Engineer - Philadelphia

Bit9

Seeking a Sales Engineer with significant roots in the technology space coupled with recent sales experience. The Sales Engineer is the liaison between the Field SE Org and other Bit9 departments, ensuring prompt resolution to interdepartmental need

10/28/2014  Philadelphia, PA  Save This Job

Sales Engineer - New York

Bit9

The Sales Engineer is the primary technical resource for a regional territory. This person will play the role of technical advisor and product evangelist. The SE is responsible for building technical understanding and credibility during the sale pro

10/28/2014  New York, NY  Save This Job

Big Data Principal Engineer: (Waltham or Remote)

Bit9

We’re looking for a Big Data Principal Engineer that is equally comfortable diving into the nuts and bolts of building a “big data” server application as well as applying computer and network security expertise to shape and drive the pro

10/28/2014  Waltham, MA  Save This Job

Sharepoint Application Engineer

All Covered

Job Description Role Summary: The objective of the SharePoint Applications Engineer (SAE) is to provide superb customer service reflecting the client-centric and quality focused mission of All Covered through the direct provision of remote and on-site support to our clients.. The

10/21/2014  Bridgeville, PA  Save This Job

NOC ENGINEER

RigNet

Effective Date: February 24, 2014 Department: Operations Location: Houston, Lafayette or New Orleans DESCRIPTION: Primary responsibility of the NOC Engineering Team is to ensure the continued Integrity, Stability and Security of the customer network. The NOC Engineering Team

11/10/2014  Houston, TX  Save This Job

Systems Engineer

Peak 10

Peak 10 provides IT infrastructure solutions that ensure the 24/7/365 availability and security of our customers? critical data and applications. Customer-centric and cost-competitive, Peak 10 IT infrastructure solutions are designed to scale and adapt to customers? changing

12/18/2014  Charlotte, NC  Save This Job

Service Delivery Engineer

Peak 10

Peak 10 provides IT infrastructure solutions that ensure the 24/7/365 availability and security of our customers? critical data and applications. Customer-centric and cost-competitive, Peak 10 IT infrastructure solutions are designed to scale and adapt to customers? changing

12/18/2014  Atlanta, GA  Save This Job

Systems Engineer

Peak 10

Peak 10 provides IT infrastructure solutions that ensure the 24/7/365 availability and security of our customers? critical data and applications. Customer-centric and cost-competitive, Peak 10 IT infrastructure solutions are designed to scale and adapt to customers? changing

12/18/2014  Charlotte, NC  Save This Job

Service Delivery Engineer (SDE)

Peak 10

Peak 10 provides IT infrastructure solutions that ensure the 24/7/365 availability and security of our customers? critical data and applications. Customer-centric and cost-competitive, Peak 10 IT infrastructure solutions are designed to scale and adapt to customers? changing

12/18/2014  Richmond, VA  Save This Job

NOC L1 Engineer

All Covered

Phoenix, Arizona Job Description All Covered, a division of Konica Minolta Business Solutions, is currently seeking a Network Operations Center (NOC) Level 1 Engineer. This position will be a nights/weekend shift. Job Summary: The Network Operations Center Level 1 Engineer (L1)

11/20/2014  Phoenix, AZ  Save This Job

Technical Support Engineer 1 (JOB #584)

Tripwire

Job Summary Tier Level 1 Support Engineers are responsible for initial response to all customers inquires via portal, email and telephone. In addition, they manage the Customer Support Lab environments and perform customer advocacy follow-up and communication activities. Tier

12/3/2014  Portland, OR  Save This Job

Sr. Customer Solutions Engineer (003241)

Cleversafe

Job Number:003241 Job Title:Sr. Customer Solutions Engineer Number of Openings:1 Job Type (Employment Type):Direct Hire Country:United States State/Province:Illinois City:Chicago Job Schedule:Full Time Level of Education:Four-Year Degree Years of Experience:7 Position

12/1/2014  Chicago, IL  Save This Job