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Escalation Engineer--VPN Jobs

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Senior Escalation Engineer

Nimbus Data Systems

Responsibilities: Interface with customers over the phone or email representing customer support. Proactive management of cases escalated to Level 3 of support. Maintain accurate documentation using support cases in CRM, defects, knowledge bases. Creating defects

6/30/2015  South San Francisco, CA  Save This Job

Sales Engineer - Wisconsin

Bit9

We’re seeking a Sales Engineer with significant security domain expertise coupled with strong client facing skills. This is a pre-sales role focused on the Wisconsin area. This person will play the role of technical advisor and produ

8/30/2015  Milwaukee, WI  Save This Job

Sr. Sales Engineer

Bit9

The Sales Engineer is the primary pre-sales technical resource for a regional territory and is responsible for building technical understanding and credibility during the sales process. As a key part to field sales success, this person will act as t

8/11/2015  San Francisco, CA  Save This Job

Network Engineer

HubSpot

HubSpot is looking to add a Network Engineer to our growing IT team. As a Network Engineer at HubSpot, you will provide leadership in network design, deployment, maintenance, and 24x7 operational support. A successful candidate will be able to multitask i

7/23/2015  Cambridge, MA  Save This Job

Technical Support Engineer

Nexmo

Stage 5: Profitable $> 50M raised$> 50M raised$> 50M raised$> 50M raised

We have the need for a Technical Support Engineer with customer service skills and technical background, who loves different channels of communication, and is able to dive deep into new products.

8/3/2015  San Francisco, CA  Save This Job

Escalation and Maintenance Engineer

Bit9

We are looking for an experienced Sustaining Engineer - an exceptional coder, well-rounded problem solver to keep our software up and running and on the cutting edge.

8/5/2015  Waltham, MA  Save This Job

Software Engineer - Application Support

AppFolio

Are you passionate about building leading edge software Do you love using new and emerging technologies, collaborating with your team, and seeing your hard work used by thousands of happy businesses AppFolio is hiring a Software Engineer to wo

8/5/2015  Santa Barbara, CA  Save This Job

Pre-Sales Systems Engineer - New York City

Silver Peak Systems

The Pre-Sales Systems Engineer (SE) position at Silver Peak is responsible for overcoming and removing all technical barriers in the sales process. In this position you will work with a regional account manager to develop new business working directly wit

8/4/2015  New York, NY  Save This Job

Pre-Sales Systems Engineer - Houston

Silver Peak Systems

The Pre-Sales Systems Engineer (SE) position at Silver Peak is responsible for overcoming and removing all technical barriers in the sales process. In this position you will work with a regional account manager to develop new business working directly wit

8/3/2015  Houston, TX  Save This Job

Senior Customer Support Engineer Tier-2

RedSeal Systems

Job Description: Performance Objectives See escalated customer support cases through to completion Review network device config files, server logs, and RedSeal source code (JAVA, XML) code to find root causes of customer issues Communicate requests for product code fixes to

7/29/2015  Sunnyvale, CA  Save This Job

Technical Support Engineer-Cloud Services

Systech

Tracking Code 46-099 Job Description SUMMARY: The Technical Support Cloud Engineer ? Tier 3 is the final escalation point within the Customer Care & Technical Support Organization. Technical issues that cannot be resolved by levels 1 & 2 support staff are escalated to Technical

7/15/2015  Cranbury, NJ  Save This Job

NOC Systems Engineer Level 2

All Covered

Phoenix, Arizona Job Description All Covered, a division of Konica Minolta Business Solutions, is currently seeking a Network Operations Center (NOC) Level 2 Engineer. Job Summary: The Network Operations Center Level 2 Engineer (L2) position is a mid-level technical position into

8/5/2015  Phoenix, AZ  Save This Job

NOC Engineer

Everbridge

Stage 5: Profitable 

Everbridge is the leading critical communications platform trusted by corporations and communities of all sizes to connect the right people for real-time collaboration and response. Connecting more than 100 million people and internet-enabled devices, the

8/18/2015  Burlington, MA  Save This Job

Technical Support Engineer- Level 2 (Alpharetta, GA) (JOB #750)

Tripwire

Job Summary The Level 2 Tech Support Engineer is responsible for providing business critical technical support to partners, highly-skilled customers, IT and functional staff. In addition, the position requires frequent interaction with Product Development and Consulting

8/13/2015  Alpharetta, GA  Save This Job

Senior Security Operations Engineer

Imperva Inc.

Senior Security Operations Engineer (Irving, TX) The Senior Security Operations Engineer will be a key part of the Managed Services Delivery group, responsible for providing Managed Security Services for Imperva customers. Specific duties, include: Work alongside professionals

8/5/2015  Irving, TX  Save This Job

NOC Engineer Level 1

All Covered

Phoenix, Arizona Job Description All Covered, a division of Konica Minolta Business Solutions, is currently seeking a Network Operations Center (NOC) Level 1 Engineer. Job Summary: The Network Operations Center Level 1 Engineer (L1) position is an entry-level technical position

8/5/2015  Phoenix, AZ  Save This Job

Systems Engineer

Peak 10

Peak 10 provides IT infrastructure solutions that ensure the 24/7/365 availability and security of our customers? critical data and applications. Customer-centric and cost-competitive, Peak 10 IT infrastructure solutions are designed to scale and adapt to customers? changing

7/28/2015  Charlotte, NC  Save This Job

Service Delivery Engineer (SDE)

Peak 10

Peak 10 provides IT infrastructure solutions that ensure the 24/7/365 availability and security of our customers? critical data and applications. Customer-centric and cost-competitive, Peak 10 IT infrastructure solutions are designed to scale and adapt to customers? changing

7/28/2015  Alpharetta, GA  Save This Job

Systems Senior Engineer

R.J. O'Brien & Associates

Business Unit: Technology Location: Chicago, IL Reports To: Sr. Director, IT Infrastructure Full Time/Part Time: Full Time Hours: Regular Organization Founded in 1914, R.J. O'Brien

8/20/2015  Chicago, IL  Save This Job

Principal Engineer

All Covered

Denver, Colorado Job Description Role Summary: The Principal Engineer (PE) is a Regional technical advisor to our clients and client stakeholders to ensure effective implementation of Information technology solutions that drives the most optimal use of available and emerging

8/5/2015  Denver, CO  Save This Job