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Escalation Support Engineer Jobs

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Senior Technical Support Engineer - Santa Clara, CA

Silver Peak Systems

We are looking a Senior Technical Support Engineer who will be responsible for helping customers diagnose and resolve complex technical issues. You will work closely with our Engineering team. You will be based at our Santa Clara, CA office and be availab

7/2/2016  Santa Clara, CA  Save This Job

Sr. Technical Support Engineer (Tier 2)

Astute, Inc.

Job Description Sr. Technical Support Engineer Position Summary: This role is the opportunity to diagnose and reproduce the more difficult escalated issues that are reported to the Customer Support team. Primary responsibilities include communicating with customers via telephone,

7/7/2016  Columbus, OH  Save This Job

Technical Support Engineer

TeraRecon

Location:USA - Durham(Research Triangle Park), NC Company Order Number:404 # of openings:2 Description About the Company Based in Foster City, in the heart of California's Silicon Valley, TeraRecon (www.terarecon.com) is the world's leading independent provider of client-server

6/23/2016  Durham, NC  Save This Job

Technical Support Engineer

Nexidia

Job Details Level Experienced Job Location USA-GA-Atlanta Travel Percentage None Position Type Full Time Education Level 4 Year Degree Description JOB SUMMARY The Technical Support Engineer provides effective technical customer support to our customer base, delivering solutions

6/21/2016  Atlanta, GA  Save This Job

Senior Technical Support Engineer - 2581

Ruckus Wireless

Customer Support North America Field, United States Apply Description Company Overview Ruckus Wireless is a pioneer in the wireless infrastructure market, enabling carriers and enterprises to stay ahead of the exploding demand for high-bandwidth applications and services. The

6/11/2016  Sunnyvale, CA  Save This Job

Senior Technical Support Engineer

Astute, Inc.

Position Summary: This role is the opportunity to diagnose and reproduce the more difficult escalated issues that are reported to the Customer Support team. Primary responsibilities include communicating with customers via telephone, written correspondence, through on-line

6/7/2016  Columbus, OH  Save This Job

Technical Support Engineer - Level III Database tools

Idera

Cost of Sales - Houston, TX - Full Time IDERA is seeking a Senior Technical Support Engineer III for our Global Technical Support Team. If you have 5+ years of customer support experience providing top level software technical support and experience working with relational

5/22/2016  Houston, TX  Save This Job

TECHNICAL SUPPORT ENGINEER

Aternity

Location: USA, Westborough, MA Aternity is seeking an experienced, detail-oriented Technical Support Engineer to join our growing and dynamic team. Aternity Inc., the industry?s leader in providing End User Experience Management (EUEM) for any application on physical, virtual,

6/12/2016  Westborough, MA  Save This Job

Jr Technical Support Engineer

Black Duck Software

Location Burlington, MA Jr. Technical Support Engineer Black Duck Software is seeking an exceptional Jr Technical Support Engineer to join our Technical Support team! The Jr Technical Support Engineer will provide email and telephone based technical and product usage support to

6/5/2016  Burlington, MA  Save This Job

Technical Assistance Center / Field Support Engineer

SS8 Networks

Customer Service Milpitas, California Apply Description Company Background For nearly 15 years, SS8 has been leading the way in communications innovation. From compliance to information security, we have been transformative in our approach to automating and simplifying complex

5/25/2016  Milpitas, CA  Save This Job

Senior Technical Support Engineer

Core Security Technologies

Roswell, GA Apply View All Jobs Share This Job About Core Security Are you someone who thrives in a fast paced, team environment? Do you like being on the leading edge of technology? If so then come join our innovative, driven, and remarkable team of cyber-security

7/20/2016  Roswell, GA  Save This Job

Technical Support Engineer, Centrify Identity Service

Centrify

Job Tracking ID: 512449-498326Job Location: Murray, UTJob Level: AnyLevel of Education: AnyJob Type: Full-Time/RegularDate Updated: November 05, 2015Years of Experience: AnyStarting Date: November 16, 2015 Apply Now -------«Back to job search Invite a friend facebook

6/20/2016  Murray, UT  Save This Job

Technical Support Engineer - Level II Embarcadero

Idera

Cost of Sales - Houston, TX - Full Time Embarcadero is seeking a Technical Support Engineer II to join our team. If you have excellent problem-solving skills and are independent and self-motivated, yet also highly team-oriented, we want you on our team! Job

5/22/2016  Houston, TX  Save This Job

Technical Support Engineer - Embarcadero

Idera

Cost of Sales - Houston, TX - Full Time We are seeking a Technical Support Engineer to assists Embarcadero customers worldwide who rely on our products and solutions to help them build, optimize, and manage sophisticated database infrastructures powering a wide variety of

5/22/2016  Houston, TX  Save This Job

Support Engineer- Level 2

VBrick Systems

Jobs Login 03-May-2016 to 31-Aug-2016 (EST) Customer Support Herndon, VA, USA Full Time Email Me Similar JobsEmail Me This Job About the Job: The Level 2 (L2) Support Engineer is the first point of escalation for all VBrick customer support inquiries. Inquiries may include, but

5/24/2016  Herndon, VA  Save This Job

Technical Customer Support Engineer

Calabrio

POSITION SUMMARY Technical Customer Support Engineers provide quality support for Calabrio?s customers. This includes receiving product inquiries; answering questions of varying complexity; and resolving problems for direct end-users of the products as well as for engineers

7/2/2016  Minneapolis, MN  Save This Job

Sr Customer Support Engineer (11:30am to 8:30pm shift) 5

Arbor Networks

Sr Customer Support Engineer (11:30am to 8:30pm shift) 5/1/16Full-TimeMA - Westford Refer a friend Apply Job ID: 000125 Company Name: NETSCOUT Direct customer interaction to resolve standard & complex technical support problems Description: Business Unit Posting: NETSCOUT

5/20/2016  MA  Save This Job

Sr Customer Support Engineer

Arbor Networks

Sr Customer Support Engineer 5/5/16Full-TimeMA - Westford Refer a friend Apply Job ID: 000150 Company Name: NETSCOUT Supporting external Customers troubleshooting complex technical support problems Description: Business Unit Posting: NETSCOUT The Technical Customer Support

5/20/2016  Westford, MA  Save This Job

Product Support Engineer at BloomNation

BloomNation

BloomNation is looking for a Product Support Engineer to join the small and growing scrappy Product Management organization. In this role you will be responsible for troubleshooting the technical needs of our florists and customers on BloomNation.com and hundreds of our hosted

7/4/2016  Santa Monica, CA  Save This Job

Technical Support Engineer 1 - Vancouver, WA (JOB #919)

Tripwire

Job Summary Tier Level 1 Support Engineers are responsible for initial response to all customers inquires via portal, email and telephone. In addition, they manage the Customer Support Lab environments and perform customer advocacy follow-up and communication activities. Tier

5/25/2016  Vancouver, WA  Save This Job