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Escalation Support Engineer Jobs

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Senior Technical Support Engineer (Santa Clara)

Silver Peak Systems

Silver Peak is looking for a Senior Technical Support Engineer based out of the Santa Clara, CA office.The Senior Technical Support Engineer will be responsible for helping customers diagnose and resolve complex technical issues. The Senior Technical Supp

5/29/2015  Santa Clara, CA  Save This Job

Senior Technical Support Engineer - East Coast

Silver Peak Systems

As a member of the Silver Peak technical support team, you will be responsible for helping customers diagnose and resolve complex technical issues. You will work closely with the Silver Peak engineering team. Troubleshooting complex networking issue

7/5/2015  Santa Clara, CA  Save This Job

Technical Support Engineer

Nexidia

Job Details Level Experienced Salary Range Undisclosed Job Location USA-GA-Atlanta Travel Percentage None Position Type Full Time Job Shift Undisclosed Education Level 4 Year Degree Job Category Undisclosed Description JOB SUMMARY The Technical Support Engineer provides

7/6/2015  Atlanta, GA  Save This Job

Technical Support Engineer

Systech

Tracking Code 49-099 Job Description SUMMARY: The Technical Support Engineer ? Tier 2 (TSE ? L2) has sufficient product knowledge and experience to resolve general inquires and the majority of technical support issues received from customers, field support and internal & external

6/5/2015  Princeton, NJ  Save This Job

Senior Technical Support Engineer

Zend Technologies

Zend is looking for an experienced Senior Technical Support Engineer to join the Americas Global Services team. The Sr. Technical Support Analyst is responsible for daily communication with Zend?s customers, strategic partners and field operation teams. The Sr. Analyst oversees

6/2/2015  Cupertino, CA  Save This Job

Sr. Technical Support Engineer

Astute, Inc.

Job Description This role is the opportunity to diagnose and reproduce the more difficult escalated issues that are reported to the Customer Support team. Primary responsibilities include communicating with customers via telephone, written correspondence, through on-line

5/20/2015  Columbus, OH  Save This Job

Technical Support Engineer

Systech

Tracking Code 45-099 Job Description SUMMARY: The Technical Support Engineer ? Tier 2 (TSE ? L2) has sufficient product knowledge and experience to resolve general inquires and the majority of technical support issues received from customers, field support and internal & external

5/6/2015  Cranbury, NJ  Save This Job

Technical Support Engineer

Black Duck Software

Location: Burlington, MA Technical Support Engineer Black Duck Software is seeking an exceptional Technical Support Engineer to join our Technical Support team! The Technical Support Engineer will provide email and telephone based technical and product usage support to Black

5/18/2015  Burlington, MA  Save This Job

Product Support Engineer

Imperva Inc.

Product Support Engineer, Redwood Shores ? Imperva, Inc Imperva is looking for a stellar Product Support Engineer to join our team in our corporate headquarters in Redwood Shores, CA. Imperva is a pioneer and leader of a new category of business security solutions for

6/30/2015  Redwood City, CA  Save This Job

Customer Support Engineer

Vidyo

Vidyo?s customer base is expanding and we are in need of a Support Engineer to join our growing teams in Hackensack, NJ and Redwood Shores, CA to provide a high level of expertise and an exceptional quality of service to the Company?s partners, external and internal

6/3/2015  Hackensack, NJ  Save This Job

Technical Support Engineer, Centrify Identity Services

Centrify

Job Tracking ID: 512449-492258Job Location: Salt Lake City, UTJob Level: AnyLevel of Education: AnyJob Type: Full-Time/RegularDate Updated: April 02, 2015Years of Experience: AnyStarting Date: April 15, 2015 --«Back to job search Invite a friend: Print Job

6/1/2015  Salt Lake City, UT  Save This Job

Designated Support Engineer, Customer/Product Support Team

Imperva Inc.

Designated Support Engineer, Customer/Product Support Team -- Imperva, Inc. Imperva Inc., the leader in Data Security, is looking for a Designated Support Engineer (DSE) who is a leader --- someone who thrives in a fast paced, high energy environment, who have a passion for

5/31/2015  Irving, TX  Save This Job

#AG4.61 Product Support Engineer

Agiliance

COMPANY BACKGROUND Agiliance is the hottest technology company in the Silicon Valley. In the last 12 months alone, Agiliance received more than two dozen prestigious industry accolades, including 2014 SC Magazine Excellence Award Finalist for Best Regulatory Compliance Solution,

5/25/2015  Sunnyvale, CA  Save This Job

Product Support Engineer 2

Ellie Mae

Location:CA-Pleasanton Job Code:893 Description Title: Product Support Engineer II Location: HQ Ellie Mae (NYSE:ELLI) is a leading provider of enterprise on-demand solutions, including an online network, software and services for the residential mortgage industry. Ellie Mae is

6/4/2015  Pleasanton, CA  Save This Job

Senior Technical Support Engineer

Delphix

Menlo Park, Ca. Senior Technical Support Engineer. Menlo Park, Ca. Responsibilities Respond to customer issues as per the SLA guidelines Work cross functionally with engineering, sales and other groups Case Management and customer communication on a continual

6/2/2015  Menlo Park, CA  Save This Job

Senior Technical Support Engineer

Delphix

Denver, Colorado Senior Technical Support Engineer. Denver, Colorado area. (Longmont) Responsibilities Respond to customer issues as per the SLA guidelines Work cross functionally with engineering, sales and other groups Case Management and customer communication on a

6/2/2015  Denver, CO  Save This Job

Technical Support Engineer, Centrify Server Suite (UNIX)

Centrify

Job Tracking ID: 512449-483186Job Location: Santa Clara , CAJob Level: Mid Career (2+ years)Level of Education: AnyJob Type: Full-Time/RegularDate Updated: December 22, 2014Years of Experience: AnyStarting Date: ASAP -----«Back to job search Invite a friend: Print

6/1/2015  Santa Clara, CA  Save This Job

Technical Support Engineer

Canto Software

Summary The Canto Technical Support Engineer will provide first level support and collaborate with second level support teams to reproduce and fix technical issues found in Cumulus, our leading Digital Asset Management System. Job Description Provide support to customers on

5/27/2015  San Francisco, CA  Save This Job

Customer Support Engineer

Ramp

RAMP is looking for a Customer Support Engineer to join the Customer Success team. A successful candidate must have excellent customer interfacing skills, a strong grasp of various web technologies, and the drive to grow professionally at incredible speeds. Candidate must not be

5/12/2015  Boston, MA  Save This Job

IT Desktop Support Engineer

Weebly, Inc.

at Weebly San Francisco, CA As first point of contact, the primary responsibility of the IT Desktop Support Engineer is to triage all Level 1 support requests, organizing and prioritizing those issues that are able to be addressed at the first level. In addition to this, you will

5/11/2015  San Francisco, CA  Save This Job