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MANAGER, INCIDENT MANAGEMENT Jobs

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IT Operations Manager

Bit9

Reporting to the CIO, the IT Operations Manager is responsible for managing the overall corporate and client facing IT day-to-day operations to improve infrastructure costs, performance and end-user satisfaction. Provides leadership in planning and managi

3/19/2014  Waltham, MA  Save This Job

Shared Services Client Service Manager

Empyrean Benefit Solutions

The Shared Services Client Service Manager is accountable for all aspects of Shared Services delivery for their clients both internally and externally. The ShareThe Shared Services Client Service Manager is accountable for all aspects of Shared Services delivery for their

2/12/2014  Houston, TX  Save This Job

OSS Tools Manager

mBlox

OSS Tools Manager Atlanta The OSS Manager leads the global OSS team whose primary responsibility is to configure, review and maintain various tools, including but not limited to monitoring, ticketing, information, auditing and reporting systems within the mBlox live

2/19/2014  Atlanta, GA  Save This Job

DevOps Manager

Proofpoint

Description We are looking for an outstanding DevOps manager with previous experience working with both Operations and Engineering on service delivery in a highly available production environment (e.g., we're running at 99.999%) that can support large-scale customers in the

3/26/2014  Sunnyvale, CA  Save This Job

DevOps Manager

Proofpoint

Description We are looking for an outstanding DevOps manager with previous experience working with both Operations and Engineering on service delivery in a highly available production environment (e.g., we're running at 99.999%) that can support large-scale customers in the

3/26/2014  Sunnyvale, CA  Save This Job

Technical Project Manager

LeadPages

I promise you haven?t worked with anyone like us us before. We?re a Minneapolis / St. Paul, MN based startup that?s changing the way businesses do marketing, lead generation, and conversion rate optimization online. With a growing team that works closely together, we move fast

4/9/2014  St. Paul, MN  Save This Job

(14R-058) MANAGER GLOBAL CUSTOMER CARE

RigNet

DESCRIPTION (Summary): This Manager will lead a 24X7 customer care team located in multiple regions throughout the world. The primary objective of this manager is to build and maintain a team focused on the continuous improvement of customer experience. PRIMARY DUTIES AND

4/14/2014  Houston, TX  Save This Job

ENVIRONMENTAL HEALTH & SAFETY MANAGER

Aurora Flight Sciences

DESCRIPTION Be Part of the Next Generation of Flight Aurora Flight Sciences is a leader in unmanned aerial systems, with a fleet of innovative aircraft designed to empower small tactical units, and safeguard our borders. Aurora provides the capabilities and process controls of

2/17/2014  Columbus, MS  Save This Job

Global Services Manager

Verimatrix

erimatrix provides market leading content security solutions to some of the world?s largest cable, satellite, IPTV and Internet TV operators. Our award winning products offer an innovative approach for operators to cost-effectively extend their networks and enable new business

3/21/2014  San Diego, CA  Save This Job

Technical Assistance Center Manager

Peak 10

Peak 10 is the only data center solutions company with rock solid people, rock solid solutions and rock solid results. Its dedicated team of experts is empowered to serve clients and proactively embraces the industry's evolving technologies. Peak 10's tailored, reliable and

4/9/2014  Charlotte, NC  Save This Job

Account Manager - Client Services

Allconnect

Tracking Code 114-788 Job Description The Account Manager ? Client Services is responsible for revenue creation and service delivery with Utility Partners. This position will handle partner relations, process management, project implementations and manage various day-to-day

3/25/2014  Atlanta, GA  Save This Job

SERVICE DELIVERY MANAGER

RigNet

DESCRIPTION: It is imperative to understand that in this role you are an integral part of the overall success of RigNet. In this role you are a representative of every department and person within the RigNet organization and how you gather and communicate information is

4/14/2014  Houston, TX  Save This Job

Technical Account Manager

Jive Software

Social software is all about relationships. As a Jive Technical Account Manager you will be responsible for building great relationships with our most valuable clients, service as their trusted technical advisor and internal advocate. Jive TAMs mitigate risk and maximize the

2/18/2014  Portland, OR  Save This Job

Support Manager - Technical Account Management Team

Jive Software

The Technical Account Management Team Support Manager is a leader and advocate for customer success in Jive Customer Support. In this role you will lead a team of high-performing, seasoned Technical Account Managers and will ultimately be responsible for the technical success of

3/20/2014  Portland, OR  Save This Job

Sr. Technical Support Engineer

xMatters

Description: Overview: xMatters, founded in 2000 as AlarmPoint Systems, is a leading provider of relevance engines. Our partners include BMC Software, HP, IBM and other leading ITSM/BSM companies. Our products are used by the Fortune 500 and we have developed a hard-earned

2/17/2014  San Ramon, CA  Save This Job

Information Security Analyst

Five9

Five9 is a leader in Cloud Contact Center solutions and one of the Bay Area?s fastest growing companies. To complement our rapid growth, we are actively looking for an Information Security Analyst to join our Technology Risk Management group. Our headquarters is located in San

3/13/2014  San Ramon, CA  Save This Job

Network-Voice Engineer

Arise

Overview: Arise Virtual Solutions is a work-at-home business process outsourcing company that uniquely blends crowdsourcing innovation, virtual technology and operational efficiencies to deliver better results. Recognized as a work-at-home call center pioneer, Arise has been

3/20/2014  Miramar, FL  Save This Job

Senior Support Engineer

ServiceSource

Job Description: Senior Support Engineer Under the direction of the Theater Manager, Global Customer Support, this position will be responsible for the support of ServiceSource?s Recurring Revenue Management application product suite. This role will assume the responsibility

2/16/2014  San Francisco, CA  Save This Job

Sales Engineer

Triumfant

Triumfant, Inc. requires a Sales Support Engineer for supporting sales and installations of its Triumfant Resolution Manager cyber security product. This position will preferably be located in the Rockville, MD headquarters of Triumfant or the New York City metropolitan

2/17/2014  New York City, NY  Save This Job

Sr. DevOps Engineer

SailPoint Technologies

Description About SailPoint: SailPoint is empowering some of the world?s largest organizations to mitigate risk, reduce IT costs and demonstrate compliance efforts ? all while meeting the highest standards of corporate governance. SailPoint IdentityIQ is a business-oriented

2/23/2014  Austin, TX  Save This Job