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Manager, Customer Contact Center Jobs

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CONTACT CENTER MANAGER

MedSynergies

AT MEDSYNERGIES, INC. Date Posted: 4/11/2015 JOB DESCRIPTION The Contact Center Manager is a combination of subject matter expert, coach, trainer and mentor and is responsible for leading day-to-day Contact Center operations including capacity planning and workforce scheduling to

4/29/2015  Tacoma, WA  Save This Job

Manager, Contact Center Operations

SurePayroll

ABOUT THE ORGANIZATIONWith 100+ office locations across the nation, Paychex produced $2.3 billion in revenue in fiscal 2013. The company offers an ever-growing variety of payroll and human resource products and services that help clients do what they do best - run their business.

5/19/2015  Glenview, IL  Save This Job

Contact Center Representative

AppFolio

Are you ready to be a part of a rapid growth company? If so, read on. AppFolio, a leading Software as a Service (SaaS) company is hiring now for our contact center. Who we are: AppFolio was founded by the team that built GoToMeeting, a market leading enterprise software

4/14/2015  Santa Barbara, CA  Save This Job

Contact Center Representative

AppFolio

Are you ready to be a part of a rapid growth company? If so, read on. AppFolio, a leading Software as a Service (SaaS) company is hiring now for our contact center. Who we are: AppFolio was founded by the team that built GoToMeeting, a market leading enterprise software

4/14/2015  Dallas, TX  Save This Job

CUSTOMER ADVOCACY ANALYTICS MANAGER

Belkin Corporation

What you?ll do As a Customer Advocacy Analytics Manager you will responsible for quantifying and measuring contact center site performance, forecasting workforce demands and clearly articulating trends and potential areas for improvement. You will collaborate with all call

4/20/2015  Los Angeles, CA  Save This Job

Senior Manager, Client Services

The Honest Company

Santa Monica, CA Full Time Client Services Senior Manager/Supervisor SHARE Client Services Senior Manager is responsible for overseeing the client services department for the Santa Monica, CA location. Responsibilities include but are not limited to staff forecasting,

4/7/2015  Santa Monica, CA  Save This Job

Customer Support Manager

DocuSign

Customer Service & Support Seattle, United States Providing the highest level of technical support to customers and partners An incredible opportunity to work on next-gen SaaS and Enterprise Application systems at a fast-growing market leader, delivering Products that are

3/23/2015  Seattle, WA  Save This Job

Instructional Design Project Manager

Arise

Opportunity Details: Overview: Arise Virtual Solutions is a work-at-home business process outsourcing company that uniquely blends crowdsourcing innovation, virtual technology and operational efficiencies to deliver better results. Recognized as a work-at-home call center

4/20/2015  Miramar, FL  Save This Job

Senior Call Center Supervisor

HealthHelp, Inc.

Job Description Major Repsonsibilities Supervises a team of Customer Service Representatives and Team Leads. Responsible for knowing the intricacies of all contracts and complying with contract standards. Coordinates customers? service needs within assigned team as required to

4/30/2015  Houston, TX  Save This Job

Senior Manager, Marketing Communications

Transera Communications

The Senior Manager Marketing Communications will be the outbound voice of the Transera analytics-driven customer engagement product line for contact centers. This is an opportunity for the right person to define and create, from the ground up, the sales and marketing content,

3/23/2015  Sunnyvale, CA  Save This Job

Product Manager

Calabrio

POSITION SUMMARY Provide leadership and life-cycle management, marketing and development direction and performance management software product offerings in the Contact Center and Unified Communications markets. Be responsible for complete business case and management

4/7/2015  Minneapolis, MN  Save This Job

Analytics Product Manager

Calabrio

POSITIONSUMMARY Provide leadership and life-cycle management, marketing and development direction of the analytics and performance management software product offerings in the Contact Center and Unified Communications markets. Be responsible for complete business case and

4/7/2015  Minneapolis, MN  Save This Job

Channel Marketing Manager

Calabrio

POSITION SUMMARY The Channel Marketing Manager role is focused on channel marketing strategy and execution. This individual will effectively create and manage marketing programs to generate revenue and acquire customers by collaborating with Calabrio?s vast network of channel

4/7/2015  Minneapolis, MN  Save This Job

Customer Service Manager

The RealReal

SECAUCUS, NJ - CUSTOMER SERVICE The RealReal is the country?s largest online luxury consignment marketplace. Founded in 2011, we are growing rapidly and have established ourselves as the leader in online consignment sales of designer fashion, handbags, fine jewelry & watches,

3/17/2015  SECAUCUS, NJ  Save This Job

Customer Care Operations Manager

Jawbone

The Customer Care team is looking for a motivated candidate to manage its Call Center vendor operations.The candidate must be self directed and motivated with strong analytical, management and coordination skills to handle a variety of activities and complexities spanning across

4/18/2015  San Francisco, CA  Save This Job

Operations Manager in Hebron, KY

Newgistics

Overview: The Operations Manager is responsible for all day to day functions related to delivery and returns parcel processing. The Operations Manager will directly and indirectly manage an hourly workforce of 30 to 55+ employees with assistance from the supervisory staff and

3/20/2015  Austin, TX  Save This Job

Sr. Manager, Software Development

Booker

Stage 4: Shipping Product $20 - 50M raised$20 - 50M raised$20 - 50M raised

Booker is transforming the way local services are managed by businesses and discovered by consumers. Booker replaces everything from manual methods to disconnected software, and unifies the essential components of running a service business into a single

5/13/2015  Lansdale, PA  Save This Job

CALL CENTERTRAINING MANAGER

NetSpend

DESCRIPTION Position Description: The Call Center Training Manager is responsible for delivering instructor-led training classes to new and existing Customer Service Representatives, assisting in curriculum development, and assisting with successful integration of new program and

3/22/2015  Austin, TX  Save This Job

Vice-President/General Manager

Peak 10

Peak 10 provides IT infrastructure solutions that ensure the 24/7/365 availability and security of our customers? critical data and applications. Customer-centric and cost-competitive, Peak 10 IT infrastructure solutions are designed to scale and adapt to customers? changing

5/13/2015  Charlotte, NC  Save This Job

Vice-President/General Manager

Peak 10

Peak 10 provides IT infrastructure solutions that ensure the 24/7/365 availability and security of our customers? critical data and applications. Customer-centric and cost-competitive, Peak 10 IT infrastructure solutions are designed to scale and adapt to customers? changing

5/13/2015  Raleigh, NC  Save This Job