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Manager, Customer Contact Center Jobs

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CONTACT CENTER MANAGER

MedSynergies

JOB DESCRIPTION Contact Center Manager The Contact Center Manager is a combination of subject matter expert, coach, trainer and mentor and is responsible for leading day-to-day Contact Center operations including capacity planning and workforce scheduling to ensure that service

6/27/2016  Broomfield, CO  Save This Job

Contact Center Analytics Consultant

Calabrio

POSITION SUMMARY This position within the Calabrio Innovation Center is responsible for working with new, existing, and potential clients to demonstrate the Art of the Possible with the Calabrio Speech Analytics solution. They will help clients drive valuable business and

6/2/2016  Minneapolis  Save This Job

Technical Account Manager

24/7 Customer

Customer Success Campbell, California Description Position at 24/7 Customer Success: Technical Account Manager As a member of the 247 Team, the Technical Account Manager (TAM) is responsible for the ongoing success of 247 clients and partners who have launched applications

5/31/2016  Campbell, CA  Save This Job

Senior Product Manager

Nexidia

Job Details Job Location USA-GA-Atlanta Education Level 4 Year Degree Description The Senior Product Manager has a key role in establishing Nexidia?s vision, strategy, and product roadmap for Nexidia?s Contact Center Speech Analytics solutions, including with regard to the

6/26/2016  Atlanta, GA  Save This Job

Territory Account Manager

Calabrio

POSITION SUMMARY The primary responsibility of this role is to create and execute a regional sales plan focused on Calabrio Software sales activity through direct sales. Prospect within the market, develop pipeline and close active opportunities. Support and leverage

6/2/2016  Minneapolis, MN  Save This Job

Technical Project Manager - Atlanta, GA

LiveVox

To apply, send your resume in English to OLazareva@livevox.com Position Summary The Technical Project Manager is part of the Product Project Management team which works closely with Development and Engineering resources. The Technical Project Manager is primarily involved in

6/11/2016  Atlanta, GA  Save This Job

Product Marketing Manager

LiveVox

To apply, send your resume to jheinen@livevox.com Position Summary We seek a Product Marketing Manager to join a growing Marketing team in LiveVox? corporate headquarters in San Francisco. The company is increasing market share and also expanding into new markets; talented

7/11/2016  San Francisco, CA  Save This Job

Product Manager SaaS Lifecycle

Calabrio

Are you an experienced and motivated Product Manager with passion for launching new products? Are you seeking to join an innovative software company? If so, then read on: We are looking for an experienced Product Manager at our Minneapolis headquarters. As a software company,

7/2/2016  Minneapolis, MN  Save This Job

Human Resource Manager

LiveVox

To apply, send your resume in English to jobs-la@livevox.com Position Overview: LiveVox?s growth has generated a need for a highly-skilled HR professional to join our team as Human Resources Manager. This is an opportunity to play a key role in elevating our HR offerings and

6/11/2016  San Francisco, CA  Save This Job

Workforce Management Manager

LegalZoom

Customer care is our passion here at LegalZoom. Our goal is to delight our customers, resolve questions, and always provide best-in-class customer care so each and every customer leaves with the same feeling about LegalZoom that we share as a company ? it?s a great place. As

6/12/2016  Austin, TX  Save This Job

Seasonal Customer Service Counselor

Vermont Teddy Bear Company

Requisition Number16-0014 Post Date6/29/2016 TitleSeasonal Customer Service Counselor CityShelburne StateVT DescriptionIf you love to chat on the phone or in person, helping people fulfill their gift needs, we are looking for you! The Vermont Teddy Bear Co. is in search of

7/22/2016  Shelburne, VT  Save This Job

CIS Technical Project Manager

Calabrio

POSITION SUMMARY The Calabrio Implementation Services (CIS) Technical Project Manager (PM) leads, coordinates and monitors all key activities/projects from initiation through delivery. A Technical Project Manager will be able to be given minimal direction and work independently,

6/2/2016  Minneapolis, MN  Save This Job

Technical Customer Support Engineer

Calabrio

POSITION SUMMARY Technical Customer Support Engineers provide quality support for Calabrio?s customers. This includes receiving product inquiries; answering questions of varying complexity; and resolving problems for direct end-users of the products as well as for engineers

7/2/2016  Minneapolis, MN  Save This Job

Project Manager

Interactions

Location Massachusetts-Corporate - Franklin, MA 2038 US (Primary) Education Bachelor's Degree Category Professional Services Shift Type Standard Business Hours Employee Type Full-time Willingness to Travel 10-25% Interactions is changing the way leading companies communicate

6/12/2016  Carmel, IN  Save This Job

Manager NOC

Alert Logic

Location:United States - Houston Department:Technical Services Description Alert Logic, the leader in security and compliance solutions for the cloud, provides Security-as-a-Service for on-premises, cloud, and hybrid infrastructures, delivering deep security insight and

7/19/2016  Houston, TX  Save This Job

CALL CENTERTRAINING MANAGER

NetSpend

Location:Austin, TX Job Code:2133 # of Openings:1 DESCRIPTION Position Description: The Call Center Training Manager is responsible for delivering instructor-led training classes to new and existing Customer Service Representatives, assisting in curriculum development, and

6/20/2016  Austin, TX  Save This Job

Vice-President/General Manager

Peak 10

Peak 10 provides IT infrastructure solutions that ensure the 24/7/365 availability and security of our customers? critical data and applications. Customer-centric and cost-competitive, Peak 10 IT infrastructure solutions are designed to scale and adapt to customers? changing

7/5/2016  Charlotte, NC  Save This Job

Program Manager - World Bank

IJet Intelligent Risk Systems

Department:Client Success Location:Washington, DC Click Here to Complete Your Application Under the general direction of the Sr Vice President of Client Success, this position will manage the SOC at the World Bank Group. The Program Manager will be iJET?s primary liaison with the

6/28/2016  Washington, DC  Save This Job

Client Engagement & Optimization Manager

MatchCraft

Description: The Client Engagement & Optimization Manager is a key member of our cross-functional client service team. You will be focused on driving the success of a portfolio of clients who need support of their day to day activities in using our platform to be successful. You

7/7/2016  Santa Monica, CA  Save This Job

Customer Service Representative

Calabrio

POSITION SUMMARY The customer service representative is the point of contact for support request coming to the support center. They will have the ability to create assign and triage case for the Level 1-5 engineers. CORE EXPECTATIONS ? Perform complete, accurate, and timely entry

7/2/2016  Minneapolis, MN  Save This Job