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Manager, Customer Contact Center Jobs

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Contact Center Analytics Consultant

Calabrio

POSITION SUMMARY This position within the Calabrio Innovation Center is responsible for working with new, existing, and potential clients to demonstrate the Art of the Possible with the Calabrio Speech Analytics solution. They will help clients drive valuable business and

3/27/2016  Minneapolis  Save This Job

Technical Account Manager

24/7 Customer

Customer Success Campbell, California Description Position at 24/7 Customer Success: Technical Account Manager As a member of the 247 Team, the Technical Account Manager (TAM) is responsible for the ongoing success of 247 clients and partners who have launched applications

5/26/2016  Campbell, CA  Save This Job

Manager, Sales Operations

Calabrio

The Manager of Sales Operations is responsible for leading a team of sales operators that support all stages of the sales cycle as key members of Calabrio Sales Account Teams. This position will manage and lead a team to deliver sales support for prospects, current customers and

4/26/2016  Minneapolis, MN  Save This Job

Territory Account Manager

Calabrio

POSITION SUMMARY The primary responsibility of this role is to create and execute a regional sales plan focused on Calabrio Software sales activity through direct sales. Prospect within the market, develop pipeline and close active opportunities. Support and leverage

4/26/2016  Minneapolis, MN  Save This Job

Senior Manager, Demand Generation

Calabrio

Calabrio, Inc. has an opportunity for a Sr. Manager of Demand Generation at our headquarters in Minneapolis, Minn. A critical part of our growing marketing team, this role manages development and execution of lead gen programs that drive new demand and business growth for

4/26/2016  Minneapolis, MN  Save This Job

Human Resource Manager

LiveVox

To apply, send your resume in English to jobs-la@livevox.com Position Overview: LiveVox is a leading provider of enterprise-grade cloud customer engagement solutions and an affiliate partner of Aspect Software. Through a patented PCI-certified cloud platform and redundant

4/4/2016  San Francisco, CA  Save This Job

INTRADAY OPERATIONS MANAGER

NetSpend

Location:Austin, TX Job Code:2258 # of Openings:1 DESCRIPTION The Intraday Operations Manager manages daily Customer Service Operations by monitoring performance trending, identifying changes in customer call behavior, making adjustments to call delivery plans and maintaining

4/12/2016  Austin, TX  Save This Job

Workforce Management Manager

LegalZoom

Customer care is our passion here at LegalZoom. Our goal is to delight our customers, resolve questions, and always provide best-in-class customer care so each and every customer leaves with the same feeling about LegalZoom that we share as a company ? it?s a great place. As

4/5/2016  Austin, TX  Save This Job

Software Product Manager

CallMiner

Reports to: Director, Product Management Location: Fort Myers, FL (remote work considered) Position Summary Get out of the cold! Come work for a hot technology company in sunny Southwest Florida. CallMiner is looking for a Product Manager with interactive web application or

3/28/2016  Fort Myers, FL  Save This Job

Software Product Manager

CallMiner

Reports to: Director, Product Management Location: Fort Myers, FL (remote work considered) Position Summary Get out of the cold! Come work for a hot technology company in sunny Southwest Florida. CallMiner is looking for a Product Manager with interactive web application or

3/28/2016  Fort Myers, FL  Save This Job

Network Operations Manager

houzz

Stage 4: Shipping Product $20 - 50M raised$20 - 50M raised$20 - 50M raised

Irvine Responsible for the day-to day coordination of the company?s technology functions and needs for our Southern California Sales and Customer Support center. Including maintaining hardware, software and network assets of the business; coordination of organizing, planning, and

4/11/2016  Irvine, CA  Save This Job

Product Manager

Calabrio

POSITION SUMMARY Provide leadership and life-cycle management, marketing and development direction of software product offerings in the Contact Center and Unified Communications markets. Be responsible for complete business case and management including: hardware/software feature

4/26/2016  Minneapolis, MN  Save This Job

CIS Technical Project Manager

Calabrio

POSITION SUMMARY The Calabrio Implementation Services (CIS) Technical Project Manager (PM) leads, coordinates and monitors all key activities/projects from initiation through delivery. A Technical Project Manager will be able to be given minimal direction and work independently,

4/26/2016  Minneapolis, MN  Save This Job

Customer Experience Quality Manager

Handy

New York, NY Handy At Handy we're on a mission to change the way the world buys home services. Every day, we connect our customers with great home service professionals by leveraging innovative technology, operations, and marketing. We strive to make our customers' lives a

3/28/2016  New York, NY  Save This Job

Channel Marketing Manager

Interactions

Location Massachusetts-Corporate - Franklin, MA 2038 US (Primary) Education Bachelor's Degree Category Sales/Marketing Shift Type Standard Business Hours Employee Type Full-time Willingness to Travel Up to 10% Interactions is changing the way leading companies communicate

5/6/2016  Franklin, MA  Save This Job

Technical Customer Support Engineer

Calabrio

POSITION SUMMARY Technical Customer Support Engineers provide quality support for Calabrio?s customers. This includes receiving product inquiries; answering questions of varying complexity; and resolving problems for direct end-users of the products as well as for engineers

3/27/2016  Minneapolis, MN  Save This Job

Project Manager

Interactions

Location Massachusetts-Corporate - Franklin, MA 2038 US (Primary) Education Bachelor's Degree Category Professional Services Shift Type Standard Business Hours Employee Type Full-time Willingness to Travel 10-25% Interactions is changing the way leading companies communicate

4/6/2016  Carmel, IN  Save This Job

Customer Technical Assistance Center (CTAC) Manager

Education Networks of America

Full-Time Nashville, TN Join our dynamic Internet connectivity and communications company that values employee contributions to customer service excellence and business results, and invests in employees? skills and abilities. ENA, (Education Networks of America) Inc., named

5/3/2016  Nashville, TN  Save This Job

CALL CENTERTRAINING MANAGER

NetSpend

Location:Austin, TX Job Code:2133 # of Openings:1 DESCRIPTION Position Description: The Call Center Training Manager is responsible for delivering instructor-led training classes to new and existing Customer Service Representatives, assisting in curriculum development, and

4/12/2016  Austin, TX  Save This Job

CUSTOMER SERVICE PROJECT MANAGER

NetSpend

Location:Austin, TX Job Code:2242 # of Openings:1 DESCRIPTION The Customer Service Project Manager will be responsible for coordinating project efforts related to system enhancements for the Customer Service organization. Efforts will include but are not limited to requirements

4/12/2016  Austin, TX  Save This Job