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Manager, Customer Contact Center Jobs

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CONTACT CENTER MANAGER

MedSynergies

JOB DESCRIPTION Contact Center Manager The Contact Center Manager is a combination of subject matter expert, coach, trainer and mentor and is responsible for leading day-to-day Contact Center operations including capacity planning and workforce scheduling to ensure that service

6/27/2016  Broomfield, CO  Save This Job

Contact Center Analytics Consultant

Calabrio

POSITION SUMMARY This position within the Calabrio Innovation Center is responsible for working with new, existing, and potential clients to demonstrate the Art of the Possible with the Calabrio Speech Analytics solution. They will help clients drive valuable business and

4/30/2016  Minneapolis  Save This Job

Technical Account Manager

24/7 Customer

Customer Success Campbell, California Description Position at 24/7 Customer Success: Technical Account Manager As a member of the 247 Team, the Technical Account Manager (TAM) is responsible for the ongoing success of 247 clients and partners who have launched applications

5/26/2016  Campbell, CA  Save This Job

Senior Product Manager

Nexidia

Job Details Job Location USA-GA-Atlanta Education Level 4 Year Degree Description The Senior Product Manager has a key role in establishing Nexidia?s vision, strategy, and product roadmap for Nexidia?s Contact Center Speech Analytics solutions, including with regard to the

6/21/2016  Atlanta, GA  Save This Job

Customer Operations Manager

Freightquote.com

What?s the opportunity? The Manager of Customer Service Operations is responsible for the development and management of the full customer service process and customer experience. The Customer Service Operations Manager, functions as the operations expert for customer contact

6/15/2016  Kansas City, MO  Save This Job

Territory Account Manager

Calabrio

POSITION SUMMARY The primary responsibility of this role is to create and execute a regional sales plan focused on Calabrio Software sales activity through direct sales. Prospect within the market, develop pipeline and close active opportunities. Support and leverage

4/30/2016  Minneapolis, MN  Save This Job

Technical Project Manager - Atlanta, GA

LiveVox

To apply, send your resume in English to OLazareva@livevox.com Position Summary The Technical Project Manager is part of the Product Project Management team which works closely with Development and Engineering resources. The Technical Project Manager is primarily involved in

6/7/2016  Atlanta, GA  Save This Job

Senior Manager, Demand Generation

Calabrio

Calabrio, Inc. has an opportunity for a Sr. Manager of Demand Generation at our headquarters in Minneapolis, Minn. A critical part of our growing marketing team, this role manages development and execution of lead gen programs that drive new demand and business growth for

4/30/2016  Minneapolis, MN  Save This Job

Human Resource Manager

LiveVox

To apply, send your resume in English to jobs-la@livevox.com Position Overview: LiveVox?s growth has generated a need for a highly-skilled HR professional to join our team as Human Resources Manager. This is an opportunity to play a key role in elevating our HR offerings and

6/7/2016  San Francisco, CA  Save This Job

Workforce Management Manager

LegalZoom

Customer care is our passion here at LegalZoom. Our goal is to delight our customers, resolve questions, and always provide best-in-class customer care so each and every customer leaves with the same feeling about LegalZoom that we share as a company ? it?s a great place. As

5/9/2016  Austin, TX  Save This Job

Software Product Manager

CallMiner

Reports to: Director, Product Management Location: Fort Myers, FL (remote work considered) Position Summary Get out of the cold! Come work for a hot technology company in sunny Southwest Florida. CallMiner is looking for a Product Manager with interactive web application or

5/1/2016  Fort Myers, FL  Save This Job

Software Product Manager

CallMiner

Reports to: Director, Product Management Location: Fort Myers, FL (remote work considered) Position Summary Get out of the cold! Come work for a hot technology company in sunny Southwest Florida. CallMiner is looking for a Product Manager with interactive web application or

5/1/2016  Fort Myers, FL  Save This Job

Product Manager

Calabrio

POSITION SUMMARY Provide leadership and life-cycle management, marketing and development direction of software product offerings in the Contact Center and Unified Communications markets. Be responsible for complete business case and management including: hardware/software feature

4/30/2016  Minneapolis, MN  Save This Job

CIS Technical Project Manager

Calabrio

POSITION SUMMARY The Calabrio Implementation Services (CIS) Technical Project Manager (PM) leads, coordinates and monitors all key activities/projects from initiation through delivery. A Technical Project Manager will be able to be given minimal direction and work independently,

4/30/2016  Minneapolis, MN  Save This Job

Customer Experience Quality Manager

Handy

New York, NY Handy At Handy we're on a mission to change the way the world buys home services. Every day, we connect our customers with great home service professionals by leveraging innovative technology, operations, and marketing. We strive to make our customers' lives a

5/1/2016  New York, NY  Save This Job

Project Manager

Interactions

Location Massachusetts-Corporate - Franklin, MA 2038 US (Primary) Education Bachelor's Degree Category Professional Services Shift Type Standard Business Hours Employee Type Full-time Willingness to Travel 10-25% Interactions is changing the way leading companies communicate

5/10/2016  Carmel, IN  Save This Job

CALL CENTERTRAINING MANAGER

NetSpend

Location:Austin, TX Job Code:2133 # of Openings:1 DESCRIPTION Position Description: The Call Center Training Manager is responsible for delivering instructor-led training classes to new and existing Customer Service Representatives, assisting in curriculum development, and

5/17/2016  Austin, TX  Save This Job

Program Manager - World Bank

IJet Intelligent Risk Systems

Department:Client Success Location:Washington, DC Click Here to Complete Your Application Under the general direction of the Sr Vice President of Client Success, this position will manage the SOC at the World Bank Group. The Program Manager will be iJET?s primary liaison with the

6/28/2016  Washington, DC  Save This Job

Workforce Management Overlay Sales Engineer

Calabrio

POSITION SUMMARY The Workforce Management Overlay Sales Engineer (WFM-SE) is a subject matter expert in Workforce Management, WFM, technology and applied practices in who will assist the regional sales teams on enterprise class sales opportunities. The WFM-SE consults with the

5/30/2016  Minneapolis, MN  Save This Job

Sales Engineer

Calabrio

POSITION SUMMARY The Sales Engineer (SE) is a technical sales person who will develop and execute sales projects focused on WFO in concert with the Account Manager. The SE acts as the technical sales subject matter expert leading prospects toward Calabrio advantages through

4/30/2016  Minneapolis, MN  Save This Job