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Manager, Customer Contact Center Jobs

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Contact Center Manager

MedSynergies

Tracking Code 2222 Job Description About MedSynergies, Inc. MedSynergies partners with health care organizations and physicians to improve the way healthcare is delivered in the communities they serve. Recently named one of the fastest growing companies in Dallas and one of the

12/13/2014  Irving, TX  Save This Job

Contact Center Manager

MedSynergies

Tracking Code 2293 Job Description The Contact Center Manager is a combination of subject matter expert, coach, trainer and mentor and is responsible for leading day-to-day Contact Center operations including capacity planning and workforce scheduling to ensure that service

12/13/2014  Irving, TX  Save This Job

Manager, Customer Support

Vertafore, Inc.

The Customer Support Manager is responsible managing a team of 12-15 frontline contact center support representatives and solutions center analysts. You will be a key participant in one of our support project teams that will help to improve operational efficiency, drive key

12/8/2014  Bothell, WA  Save This Job

Manager, Customer Support

Vertafore, Inc.

The Customer Support Manager is responsible managing a team of 12-15 frontline contact center support reps and solutions center analysts. You will be a key participant in one of our support project teams that will help to improve operational efficiency, drive key customer

12/8/2014  Atlanta, GA  Save This Job

SENIOR PRODUCT MARKETING MANAGER - CUSTOMER CARE

Interactions

Interactions is changing the way leading companies communicate with their customers by transforming frustrating customer care experiences into productive conversations. We deliver conversational customer sales, service and support solutions based on our patented

12/29/2014  Franklin, MA  Save This Job

Site Production Manager

Say

Say Media, a global online publishing and technology company, is seeking a Site Production Team Manager, who will build and manage a team of Site Producers to partner closely with publishers to migrate their properties to Say Media’s award winn

1/24/2015  Portland, OR  Save This Job

Site Production Manager

Say

Say Media, a global online publishing and technology company, is seeking a Site Production Team Manager, who will build and manage a team of Site Producers to partner closely with publishers to migrate their properties to Say Media’s award winn

1/23/2015  San Francisco, CA  Save This Job

Call Center Campaign Manager

Acurian

Reports to: Sr. Director, Global Consumer Marketing Role: Marketing professional with experience in the development, execution and management of a third party call center in support of Direct-to-Consumer (DTC) inbound and outbound marketing programs. Demonstrate strong

12/28/2014  Horsham, PA  Save This Job

Senior Technical Account Manager

Transera Communications

Transera is seeking the expertise of an experienced Senior Technical Account Manager to join our team to manage existing strategic enterprise accounts. The selected candidate will be ultimately responsible and fully accountable for managing multiple large accounts effectively

12/6/2014  Sunnyvale, CA  Save This Job

Call Center Supervisor

HealthHelp, Inc.

Job Description Position Summary: Responsible for assisting with planning, directing and coordinating day-to-day activities of Contact Center. Job Responsibilities/Performance Competencies: Supervises a team of Customer Service Representatives and Team Leads. Responsible for

12/14/2014  Houston, TX  Save This Job

Senior Manager, Marketing Communications

Transera Communications

The Senior Manager Marketing Communications will be the outbound voice of the Transera analytics-driven customer engagement product line for contact centers. This is an opportunity for the right person to define and create, from the ground up, the sales and marketing content,

12/6/2014  Sunnyvale, CA  Save This Job

Customer Support Operations Manager

Vertafore, Inc.

Vertafore is seeking a strategic leader who thrives in a fast-paced, dynamic organization to manage our customer support operations team. The CS Operations Manager is a key leader; having a large impact in service level management, planning and implementing contact center

12/8/2014  Bothell, WA  Save This Job

Partner Marketing Manager

Calabrio

POSITION SUMMARY The Partner Marketing Manager role is focused on channel marketing strategy and execution. This individual will effectively manage marketing programs throughout project lifecycle by collaborating with internal and external sources. Primary responsibility is to

12/21/2014  Minneapolis, MN  Save This Job

SENIOR PRODUCT MARKETING MANAGER - NATURAL LANGUAGE OFFERINGS

Interactions

Interactions is changing the way leading companies communicate with their customers by transforming frustrating customer care experiences into productive conversations. We deliver conversational customer sales, service and support solutions based on our patented

11/29/2014  Franklin, MA  Save This Job

KNOWLEDGE MANAGER

NetSpend

DESCRIPTION The primary responsibility of the Knowledge Manager position is to champion knowledge sharing within the Customer Service organization, so that the organization?s expertise, information and experience is shared between all internal partners to maximize productivity

12/2/2014  Austin, TX  Save This Job

Product Marketing Manager

Calabrio

The Product Marketing Manager role is responsible for developing and executing go-to market plans for Calabrio products and services. Reporting to the Vice President of Product Marketing, the Product Marketing Manager is responsible for the delivery of consistent messaging that

12/21/2014  Minneapolis, MN  Save This Job

Product Manager

Calabrio

POSITION SUMMARY Provide leadership and life-cycle management, marketing and development direction and performance management software product offerings in the Contact Center and Unified Communications markets. Be responsible for complete business case and management

12/21/2014  Minneapolis, MN  Save This Job

Maintenance Representative (Inbound Call Center)

AppFolio

The Maintenance Representative handles all types of property management calls from residential property tenants. In this office-based role, you will be part of our exceptional company culture and you will receive training for success. Our goal is to provide service that makes

12/27/2014  Santa Barbara, CA  Save This Job

Analytics Product Manager

Calabrio

POSITIONSUMMARY Provide leadership and life-cycle management, marketing and development direction of the analytics and performance management software product offerings in the Contact Center and Unified Communications markets. Be responsible for complete business case and

12/21/2014  Minneapolis, MN  Save This Job

TECHNICAL SUPPORT VENDOR MANAGER

Belkin Corporation

What you?ll do As a Technical Support Vendor Manager, you will manage outsourced contact center operations, including inbound sales, social, chat, email and technical support calls. In this role, the manager will be responsible for leading multi-vendor performance, quality and

12/31/2014  Los Angeles, CA  Save This Job