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Manager, Customer Contact Center Jobs

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Manager, Customer Support

Vertafore, Inc.

The Customer Support Manager is responsible managing a team of 12-15 frontline contact center support reps and solutions center analysts. You will be a key participant in one of our support project teams that will help to improve operational efficiency, drive key customer

1/13/2015  Atlanta, GA  Save This Job

Manager, Customer Support

Vertafore, Inc.

The Customer Support Manager is responsible managing a team of 12-15 frontline contact center support representatives and solutions center analysts. You will be a key participant in one of our support project teams that will help to improve operational efficiency, drive key

1/13/2015  Bothell, WA  Save This Job

SENIOR PRODUCT MARKETING MANAGER - CUSTOMER CARE

Interactions

Interactions is changing the way leading companies communicate with their customers by transforming frustrating customer care experiences into productive conversations. We deliver conversational customer sales, service and support solutions based on our patented

1/3/2015  Franklin, MA  Save This Job

Content Strategy Manager, Customer Voice S

airbnb

San Francisco, United States We?re looking for an experienced content strategy manager to lead our team of content creators focused on building the world?s most-loved customer support experience. The Customer Voice content team provides the clear, accurate information people

2/26/2015  San Francisco, CA  Save This Job

Technical Account Manager

LogicMonitor

The Technical Account Manager (TAM) is responsible for developing and managing LogicMonitor’s post-sales relationship with key accounts. The TAM will be the point of contact for our strategic accounts and will be responsible for developing their longevi

2/18/2015  Austin, TX  Save This Job

Senior Technical Account Manager

Transera Communications

Transera is seeking the expertise of an experienced Senior Technical Account Manager to join our team to manage existing strategic enterprise accounts. The selected candidate will be ultimately responsible and fully accountable for managing multiple large accounts effectively

1/11/2015  Sunnyvale, CA  Save This Job

Vendor Operations Manager

MegaPath

Job ID 2015-2833 Location Pleasanton CA Posted Date 1/16/2015 Overview: MegaPath is a leading provider of voice, data, networking, security and cloud services for small, medium and enterprise businesses nationwide. Our Hosted Voice solution has won multiple 2014 Product of the

2/17/2015  Pleasanton  Save This Job

Vendor Operations Manager

MegaPath Networks

More information about this job: Overview: MegaPath is a leading provider of voice, data, networking, security and cloud services for small, medium and enterprise businesses nationwide. Our Hosted Voice solution has won multiple 2014 Product of the Year awards, and MegaPath is

2/12/2015  Pleasanton, CA  Save This Job

Senior Manager, Marketing Communications

Transera Communications

The Senior Manager Marketing Communications will be the outbound voice of the Transera analytics-driven customer engagement product line for contact centers. This is an opportunity for the right person to define and create, from the ground up, the sales and marketing content,

1/11/2015  Sunnyvale, CA  Save This Job

SERVICE OPERATIONS MANAGER

NetSpend

DESCRIPTION The Service Operations Manager will be responsible for measuring operational performance, suggesting operational improvements, and understanding the financial impacts of environmental change. The Service Operations Manager will report to the Director of Operations.

2/5/2015  Austin, TX  Save This Job

Partner Marketing Manager

Calabrio

POSITION SUMMARY The Partner Marketing Manager role is focused on channel marketing strategy and execution. This individual will effectively manage marketing programs throughout project lifecycle by collaborating with internal and external sources. Primary responsibility is to

1/26/2015  Minneapolis, MN  Save This Job

KNOWLEDGE MANAGER

NetSpend

DESCRIPTION The primary responsibility of the Knowledge Manager position is to champion knowledge sharing within the Customer Service organization, so that the organization?s expertise, information and experience is shared between all internal partners to maximize productivity

1/6/2015  Austin, TX  Save This Job

SENIOR PRODUCT MARKETING MANAGER - NATURAL LANGUAGE OFFERINGS

Interactions

Interactions is changing the way leading companies communicate with their customers by transforming frustrating customer care experiences into productive conversations. We deliver conversational customer sales, service and support solutions based on our patented

1/3/2015  Franklin, MA  Save This Job

Product Marketing Manager

Calabrio

The Product Marketing Manager role is responsible for developing and executing go-to market plans for Calabrio products and services. Reporting to the Vice President of Product Marketing, the Product Marketing Manager is responsible for the delivery of consistent messaging that

1/26/2015  Minneapolis, MN  Save This Job

Product Manager

Calabrio

POSITION SUMMARY Provide leadership and life-cycle management, marketing and development direction and performance management software product offerings in the Contact Center and Unified Communications markets. Be responsible for complete business case and management

1/26/2015  Minneapolis, MN  Save This Job

Analytics Product Manager

Calabrio

POSITIONSUMMARY Provide leadership and life-cycle management, marketing and development direction of the analytics and performance management software product offerings in the Contact Center and Unified Communications markets. Be responsible for complete business case and

1/26/2015  Minneapolis, MN  Save This Job

TECHNICAL SUPPORT VENDOR MANAGER

Belkin Corporation

What you?ll do As a Technical Support Vendor Manager, you will manage outsourced contact center operations, including inbound sales, social, chat, email and technical support calls. In this role, the manager will be responsible for leading multi-vendor performance, quality and

1/6/2015  Los Angeles, CA  Save This Job

Customer Care Supervisor

Neighborhood Diabetes

Location : Neighborhood Diabetes, Billerica MA US 01821 Job Type : Full Time Career Level : Experienced (Non-Manager) Job Description : Position overview: This position supervises the day to day operations of the Insulet Corporation Customer Care - and will be responsible for

2/4/2015  Billerica, MA  Save This Job

Workforce & Systems Manager

LeadPages

Location: Minneapolis, MNType: Full TimeMin. Experience: Mid Level I promise you haven?t worked with anyone like us before. We?re a Minneapolis / St. Paul, MN based startup that?s changing the way businesses do marketing, lead generation, and conversion rate optimization online.

1/31/2015  Minneapolis, MN  Save This Job

Customer Care Operations Manager

Jawbone

The Customer Care team is looking for a motivated candidate to manage its Call Center vendor operations.The candidate must be self directed and motivated with strong analytical, management and coordination skills to handle a variety of activities and complexities spanning across

1/16/2015  San Francisco, CA  Save This Job