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The Contact Center Manager oversees daily operations of their team to ensure customer satisfaction and operational efficiencies are consistently met. The primary functions of this role are supervising overall call traffic and processing incoming calls. This is a hands-on7/29/2014 Santa Barbara, CA Save This Job
The Customer Support Manager is responsible for a team of frontline contact center reps including coaching, executing quality programs and presenting scorecards. As a key member of our support project teams you will drive operational efficiency and key customer initiatives as7/21/2014 Windsor, CT Save This Job
Overview: The Operations Manager is responsible for all day to day functions related to delivery and returns parcel processing. The Operations Manager will directly and indirectly manage an hourly workforce of 30 to 55+ employees with assistance from the supervisory staff8/12/2014 Austin, TX Save This Job
Department: Sales Reports to: Executive Vice President, Worldwide Sales I. Position Spanlink has been designing, implementing and supporting mid-size and large-scale contact center and customer interaction solutions. Through our partnership with Cisco, we7/7/2014 Minneapolis, MN Save This Job
DESCRIPTION The Instructional Design and Communications Manager will be responsible for the design, implementation, and maintenance of Netspend?s Customer Service training content. This position will create and roll out communications that support Netspend?s contact centers for8/12/2014 Austin, TX Save This Job
Transera is seeking the expertise of an experienced Senior Technical Account Manager to join our team to manage existing strategic enterprise accounts. The selected candidate will be ultimately responsible and fully accountable for managing multiple large accounts effectively7/15/2014 Sunnyvale, CA Save This Job
What you?ll do As a Technical Support Vendor Manager, you will manage outsourced contact center operations, including inbound sales, social, chat, email and technical support calls. In this role, the manager will be responsible for leading multi-vendor performance, quality and7/12/2014 Los Angeles, CA Save This Job
Overview: Arise Virtual Solutions is a work-at-home business process outsourcing company that uniquely blends crowdsourcing innovation, virtual technology and operational efficiencies to deliver better results. Recognized as a work-at-home call center pioneer, Arise has been7/13/2014 Miramar, FL Save This Job
Location:Mesa, AZ Department:Account Management Posted:06-27-2014 Location Name: Mesa, AZ Wage:Depends on Experience Position Type:Full time Shift:Standard Edupoint Educational Systems, voted in 2013 and 2014 as a "Top Companies to Work For" is currently seeking an Account7/13/2014 Mesa, AZ Save This Job
The Senior Manager Marketing Communications will be the outbound voice of the Transera analytics-driven customer engagement product line for contact centers. This is an opportunity for the right person to define and create, from the ground up, the sales and marketing content,7/15/2014 Sunnyvale, CA Save This Job
pportunity Details: Overview: Arise Virtual Solutions is a work-at-home business process outsourcing company that uniquely blends crowdsourcing innovation, virtual technology and operational efficiencies to deliver better results. Recognized as a work-at-home call center8/12/2014 Miramar, FL Save This Job
Empirix is a fast growing, multi-national technology powerhouse providing state-of-the-art Service Quality Assurance solutions for comprehensive Customer Experience Management (CEM) and end-to-end communication analysis of Mobile Broadband and IP-based communications systems. The7/7/2014 Billerica, MA Save This Job
The Product Marketing Manager role is responsible for developing and executing go-to market plans for Calabrio products and services. Reporting to the Vice President of Product Marketing, the Product Marketing Manager is responsible for the delivery of consistent messaging that8/27/2014 Minneapolis, MN Save This Job
POSITION SUMMARY Provide leadership and life-cycle management, marketing and development direction and performance management software product offerings in the Contact Center and Unified Communications markets. Be responsible for complete business case and management8/27/2014 Minneapolis, MN Save This Job
POSITIONSUMMARY Provide leadership and life-cycle management, marketing and development direction of the analytics and performance management software product offerings in the Contact Center and Unified Communications markets. Be responsible for complete business case and7/28/2014 Minneapolis, MN Save This Job
GFI MAX ? Technical Support Manager GFI Software pioneers powerful, award-winning IT solutions for small and medium-sized businesses (SMBs) ? and we make them affordable and easy to use. We are a dynamic, growing technology company with offices, customers and partners around the8/7/2014 Durham, NC Save This Job
Overview: Founded in 1997, Arise Virtual Solutions Inc. is the world?s leading provider of virtual business process outsourcing and contact center services for brands seeking to improve business results through their sales and service channels. Headquartered in Miramar,7/13/2014 Miramar, FL Save This Job
I promise you haven?t worked with anyone like us before. We?re a Minneapolis / St. Paul, MN based startup that?s changing the way businesses do marketing, lead generation, and conversion rate optimization online. With a growing team that works closely together, we move fast and7/28/2014 St Paul, MN Save This Job
RESONSIBILITIES Responsibilities of this position include owning and cultivating client relationships for assigned clients during the implementation phase and throughout the ongoing relationship. This candidate must have excellent communication and client management skills in8/19/2014 Burlington, MA Save This Job
Job Type: Full-Time See who you know at Silver Peak Systems The Regional Sales Manager will be responsible for winning new customers and expanding revenue at current customers. The role requires cold calling plus extensive interaction with channel partners and technology peers6/23/2014 Seattle, WA Save This Job