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Manager, Customer Contact Center Jobs

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Product Manager, Customer Engagement

Calabrio

POSITION SUMMARY Are you an experienced and motivated Product Manager with a passion for launching new products who is seeking to join an innovative software company? If so then read on: We are looking for experienced Product Manager to join our team in Minneapolis, MN. This is a

5/8/2017  Minneapolis, MN  Save This Job

Manager, Contact Center Operations - SurePayroll

SurePayroll

ABOUT THE ORGANIZATIONPaychex, Inc. (NASDAQ: PAYX) is a leading provider of integrated human capital management solutions for payroll, HR, retirement, and insurance services. By combining its innovative software-as-a-service technology and mobility platform with dedicated,

6/15/2017  Glenview, IL  Save This Job

Manager Customer Support

Vertafore, Inc.

US-TN-Pulaski Apply View All Jobs Share This Job Job Description Vertafore has an opening for an experienced, energetic Customer Support Manager. The position requires a business leader with commitment to customer service and the ability to grow and develop leaders and a

5/30/2017  Pulaski, TN  Save This Job

Contact Center Analytics Consultant

Calabrio

POSITION SUMMARY This position within the Calabrio Innovation Center is responsible for working with new, existing, and potential clients to demonstrate the Art of the Possible with the Calabrio Speech Analytics solution. They will help clients drive valuable business and

5/8/2017  Minneapolis  Save This Job

Senior Product Manager

Nexidia

Job Details Job Location USA-GA-Atlanta Education Level 4 Year Degree Description The Senior Product Manager has a key role in establishing Nexidia?s vision, strategy, and product roadmap for Nexidia?s Contact Center Speech Analytics solutions, including with regard to the

3/22/2017  Atlanta, GA  Save This Job

Senior Project Manager

Calabrio

POSITION SUMMARY The Calabrio Professional Services (CPS) Sr. Project Manager (PM) leads, coordinates and monitors all key activities/projects from initiation through delivery. A Sr. Project Manager will be able to be given minimal direction and work independently,

5/8/2017  Minneapolis, MN  Save This Job

Project Manager

Calabrio

POSITION SUMMARY The Calabrio Professional Services (CPS) Project Manager (PM) leads, coordinates and monitors all key activities/projects from initiation through delivery. A Project Manager will be able to be given minimal direction and work independently, providing updates

5/8/2017  Minneapolis, MN  Save This Job

Innovation Center Engineer

Calabrio

WHAT YOU?LL BE DOING The Calabrio Innovation Center specializes in developing business solutions around industry best practices to accelerate adoption and generate optimal business value from Calabrio software solutions. Through proof of concepts, industry solution demonstrations

5/8/2017  Minneapolis, MN  Save This Job

Manager, Workforce Analysis

MindBody Software

Customer Service San Luis Obispo, California APPLY Description JOB SUMMARY: This position oversees the Workforce Management team, which is responsible for accurate contact center forecasting, staffing and scheduling, real-time adjustments for support channels, and reporting on

6/23/2017  San Luis Obispo, CA  Save This Job

Territory Account Manager

Calabrio

POSITION SUMMARY The primary responsibility of this role is to create and execute a regional sales plan focused on Calabrio Software sales activity through direct sales. Prospect within the market, develop pipeline and close active opportunities. Support and leverage

5/8/2017  Minneapolis, MN  Save This Job

Escalation Manager

Calabrio

IMAGINE A JOB WHERE YOU? ? Work directly with senior management on a regular basis contributing to product development and delivery ? Have a meaningful impact on the mission-critical products and services that clients rely on every single day ? Enjoy a no-nonsense working

5/8/2017  Minneapolis, MN  Save This Job

UI Manager

Calabrio

IMAGINE A JOB WHERE YOU? ? Work directly with senior management on a regular basis contributing to product development and delivery ? Have a meaningful impact on the mission-critical products and services that clients rely on every single day ? Enjoy a no-nonsense working

5/8/2017  Minneapolis, MN  Save This Job

Instructional Design Project Manager

Arise

State/Province .. City Any City/ State Position Type Regular Full-Time Opportunity Details: Overview: Arise is a pioneer of on-demand customer management technology and business process outsourcing. Our powerful cloud-based platform provides a virtual nationwide network to

6/23/2017  Miramar, FL  Save This Job

Software Product Marketing Manager

Calabrio

To apply for this position, click here! Do you know and love the technology space but also want to be close to the business? Were you once a sales engineer who wants to be close to the product and sales, but perhaps spend less time on the road and scale your skills across more

5/8/2017  Minneapolis, MN  Save This Job

Senior Client Results Manager

Arise

State/Province .. City Any City/ State Position Type Regular Full-Time Opportunity Details: Overview: Arise is a pioneer of on-demand customer management technology and business process outsourcing. Our powerful cloud-based platform provides a virtual nationwide network to

6/23/2017  Miramar, FL  Save This Job

Level 3 Technical Customer Support Engineer

Calabrio

POSITION SUMMARY A Level 3 Support Engineer is a mediator for engineering and customers. They are the escalation point for complex customer reported technical issues. In addition, the L3 Support Engineer provides subject matter expertise and internal support. The L3 is

5/8/2017  Minneapolis, MN  Save This Job

Level 1 Technical Customer Support Engineer

Calabrio

POSITION SUMMARY A Level 1 Support Engineer is a mediator for engineering and customers. They are the escalation point for customer reported technical issues. The L1 is responsible ensuring all customer issues are addressed in a timely and efficient manner. CORE EXPECTATIONS ?

5/8/2017  Minneapolis, MN  Save This Job

Sales Engineering Manager - Enterprise Testing Group

Empirix

at Empirix (View all jobs) US A bit about the gig: Empirix stands alone at the forefront of network performance solutions that preempt technology issues, ensure peak level performance, and predict the smartest actions for delighting customers, controlling costs, and optimizing

5/17/2017  Billerica, MA  Save This Job

Supervisor, Caring Center Quality Assurance

GreatCall

Location Reno, NV Req Department 365-Quality Assurance-Reno Apply Now POSITION: Supervisor, Caring Center Quality Assurance DEPARTMENT: Quality Assurance (365) REPORTING SUPERVISOR: Manager, Contact Center Quality Assurance DIRECT REPORTS: Yes FLSA: Exempt TRAVEL

4/29/2017  Reno, NV  Save This Job

Software Product Manager

CallMiner

Position Summary CallMiner is looking for a Product Manager with interactive web application or SaaS product management experience to help us to continue to evolve our market leading customer interaction analytics solutions. Customer interaction analytics or the analysis of both

5/9/2017  Fort Myers, FL  Save This Job