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About Icontrol Networks: Icontrol Networks? vision is to provide a connected home solution for every household, so people worldwide spend less time managing their lives and more time living them. Icontrol is making the connected home a reality through its software platforms,12/20/2014 Redwood City, CA Save This Job
The Technical Support Manager (TS Manager) is responsible for worldwide as well as Technical Support Scientists and Technical Support Interns. In this role, the TS manager determines case entry and handling procedures, escalation path procedures, definitions and procedures for11/28/2014 North Billerica, MA Save This Job
Responsibilities: The role of the Technical Support Manager is to be the focal point for internal and external escalations regarding both systems-related and customer-reported issues. In that role, the TS Manager will coordinate and lead interdepartmental technical activities,12/23/2014 Campbell, CA Save This Job
Department: Location:Cincinnati, OH Type:FullTime Position #:189353 « Back to Job Listings Description: The Technical Support Analyst is responsible for providing exceptional customer service. The associate will use his/her technical expertise in resolving client problems1/12/2015 Cincinnati, OH Save This Job
Position reports to: Senior Director, Customer Success Position Description: The Technical Support Specialist is responsible for providing Tier I and II technical support via phone, email, and web for Mobile Aspects customers. This will be a hands-on position in our global1/9/2015 Pittsburgh, PA Save This Job
Tracking Code 1754 Job Description This position reports to the Manager of Customer Support. The Technical Support Engineer provides support services and incident management reporting via email, web and telephone to Silver Spring Networks? global utility customers.12/27/2014 Redwood City, CA Save This Job
Location:Carlsbad, CA Job Code:682 # of Openings:1 Description POSITION: Technical Support Supervisor DEPARTMENT: Technical Support REPORTING SUPERVISOR: Technical Support Manager DIRECT REPORTS: Yes FLSA: Exempt TRAVEL REQUIREMENTS: Up to 20% travel in the U.S. SCHEDULE: Willing12/10/2014 Carlsbad, CA Save This Job
Location:Reno, NV Job Code:663 # of Openings:1 Description POSITION: Technical Support Supervisor DEPARTMENT: Technical Support - Reno (341) REPORTING SUPERVISOR: Technical Support Manager DIRECT REPORTS: Yes FLSA: Exempt EMPLOYMENT STATUS: Direct Hire TRAVEL REQUIREMENTS: Up12/10/2014 Reno, NV Save This Job
Reports To: Technical Support Manager JOB SUMMARY: Technical Support Engineer (TSE) supports our premium ultrasound products for our customers and field staff by providing technical assistance and operational guidance. Typically, this technical support role is12/2/2014 Mountain View, CA Save This Job
Description: Overview: xMatters, founded in 2000 as AlarmPoint Systems, is a leading provider of relevance engines. Our partners include BMC Software, HP, IBM and other leading ITSM/BSM companies. Our products are used by the Fortune 500 and we have developed a hard-earned12/1/2014 San Ramon, CA Save This Job
What you?ll do As a Technical Support Vendor Manager, you will manage outsourced contact center operations, including inbound sales, social, chat, email and technical support calls. In this role, the manager will be responsible for leading multi-vendor performance, quality and12/31/2014 Los Angeles, CA Save This Job
Tracking Code 1850 Job Description Come join us and change the world?s relationship with energy, forever. Be a part of a passionate, collaborative and innovative culture at Silver Spring. We create technology platforms that empower networks to perform brilliantly. Connecting12/27/2014 Chicago, IL Save This Job
Diagnostics Sales and Technical Support Associate - Boston or St Louis US Ref: HD-107 Horizon Discovery, a leading provider of translational genomics research tools, is searching for a Sales and Technical Support Specialist to help develop its Diagnostics Customer Services12/2/2014 Boston, MA Save This Job
The Customer Support Manager is responsible managing a team of 12-15 frontline contact center support representatives and solutions center analysts. You will be a key participant in one of our support project teams that will help to improve operational efficiency, drive key12/8/2014 Bothell, WA Save This Job
The Customer Support Manager is responsible managing a team of 12-15 frontline contact center support reps and solutions center analysts. You will be a key participant in one of our support project teams that will help to improve operational efficiency, drive key customer12/8/2014 Atlanta, GA Save This Job
Location: San Francisco, CA About us: Twilio is migrating the communications industry from its 150-year-old legacy in hardware to its future in software. With our cloud communications platform, we fundamentally change how businesses build solutions for their communications12/9/2014 San Francisco, CA Save This Job
The Senior Customer Success Manager (CSM) is responsible for ensuring the overall success for a portfolio of accounts with Bit9 and Carbon Black products. As a key member of the Sales Customer Success team, the Senior CSM’s primary focus is to own t1/27/2015 Waltham, MA Save This Job
The Associate Customer Success Manager (CSM) is responsible for ensuring the overall success of a portfolio of small-to-medium sized accounts with Bit9 and Carbon Black products. As a member of the Sales Customer Success team, the Associate CSM’s pr1/23/2015 Waltham, MA Save This Job
Bit9+Carbon Black creates industry-leading enterprise security software that protects the world’s intellectual property from the hackers who want to steal it. As Escalation and Maintenance Engineering Manager, you will lead the team of engineers who1/12/2015 Waltham, MA Save This Job
The technical product manager will be responsible for defining and for assuring the implementation of the technical strategy of Carbon Black by being exceedingly customer centric, gathering, defining and prioritizing product and customer requirements, sup1/4/2015 Waltham, MA Save This Job