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Product Support Engineer-Tier 2 Jobs

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Senior Customer Support Engineer Tier-2

RedSeal Systems

Job Description: Performance Objectives See escalated customer support cases through to completion Review network device config files, server logs, and RedSeal source code (JAVA, XML) code to find root causes of customer issues Communicate requests for product code fixes to

7/29/2015  Sunnyvale, CA  Save This Job

Product Support Engineer 2

Ellie Mae

Department:Technical Support/Customer Support Location:NE - Omaha WD # / Job Code:955 Description Ellie Mae (NYSE:ELLI) is a leading provider of enterprise on-demand solutions, including an online network, software and services for the residential mortgage industry. Ellie Mae is

8/14/2015  Omaha, NE  Save This Job

Product Support Engineer 2

Ellie Mae

Department:Technical Support/Customer Support Location:NE - Omaha WD # / Job Code:1013 Description Ellie Mae (NYSE:ELLI) is a leading provider of enterprise on-demand solutions, including an online network, software and services for the residential mortgage industry. Ellie Mae is

8/14/2015  Omaha, NE  Save This Job

Technical Support Engineer- Level 2 (Alpharetta, GA) (JOB #750)

Tripwire

Job Summary The Level 2 Tech Support Engineer is responsible for providing business critical technical support to partners, highly-skilled customers, IT and functional staff. In addition, the position requires frequent interaction with Product Development and Consulting

8/13/2015  Alpharetta, GA  Save This Job

Technical Support Engineer 1 (JOB #632)

Tripwire

Job Summary Tier Level 1 Support Engineers are responsible for initial response to all customers inquires via portal, email and telephone. In addition, they manage the Customer Support Lab environments and perform customer advocacy follow-up and communication activities. Tier

7/14/2015  Portland, OR  Save This Job

Technical Support Engineer-Cloud Services

Systech

Tracking Code 46-099 Job Description SUMMARY: The Technical Support Cloud Engineer ? Tier 3 is the final escalation point within the Customer Care & Technical Support Organization. Technical issues that cannot be resolved by levels 1 & 2 support staff are escalated to Technical

7/15/2015  Cranbury, NJ  Save This Job

Senior Support Engineer

Imperva Inc.

Imperva, the leading cyber-security provider for business, is growing to meet the demands for our products. This growth has caused a need for a Senior Support Engineerin our Incapsula team located in Redwood Shores. Incapsula (www.incapsula.com) is award-winning in Cloud-Based

7/6/2015  Redwood City, CA  Save This Job

Technical Support Engineer

Nexidia

Job Details Level Experienced Salary Range Undisclosed Job Location USA-GA-Atlanta Travel Percentage None Position Type Full Time Job Shift Undisclosed Education Level 4 Year Degree Job Category Undisclosed Description JOB SUMMARY The Technical Support Engineer provides

7/11/2015  Atlanta, GA  Save This Job

Sr Technical Support Engineer

PHT

Senior Technical Support Engineer This is a Tier 2/Tier 3 hybrid Technical Support role that is responsible for performing detailed analysis and investigation into incidents for device (phone and tablet) and web applications that are deployed globally for clinical research data

5/11/2015  Boston, MA  Save This Job

Technical Support Engineer II - Uptime

Idera

Tracking Code 1454 Job Description Idera is seeking a Technical Support Engineer II to join our team. If you have excellent problem-solving skills and are independent and self-motivated, yet also highly team-oriented, we want you on our team! Job Description Document and

7/11/2015  Houston, TX  Save This Job

Support Engineer

Netronome

Netronome is seeking a Support Engineer in the Cranberry Twp., PA office. The Support Engineer will be responsible for providing third tier customer support, troubleshooting and providing solutions for the front line support folks; Working with developers to identify and resolve

6/30/2015  Pittsburgh, PA  Save This Job

Application Support Engineer [1 Year Fixed Term]

Liquidnet Holdings

Description Application Support Engineer 1 Year Fixed Term Liquidnet Europe Limited is seeking a highly competent Application Support Engineer for its Product Support team. Our small application support team are looking for a switched-on, experienced professional who has the

8/18/2015  New York, NY  Save This Job

Senior Support Engineer

MarketLive

MarketLive is a leading eCommerce software and service provider for mid to upper tier retailers. We are seeking a Senior Support Engineer with 4-6 years of experience to join our team in supporting live eCommerce Web sites running the MarketLive platform. Essential Functions,

7/22/2015  Petaluma, CA  Save This Job

DevOps Engineer - Production Support

FirstBest Systems, Inc.

Location: Bedford, MA Description: As a member of the SaaS Operations Team at FirstBest, the Production Support Engineer will work closely with your team, R&D Engineers, and our Professional Services team to diagnose and resolve technical issues for your customers. You will

7/28/2015  Bedford, MA  Save This Job

Senior Network Engineer

Ellie Mae

Location:CA-Pleasanton Job Code:939 Description Ellie Mae (NYSE:ELLI) is a leading provider of enterprise on-demand solutions, including an online network, software and services for the residential mortgage industry. Ellie Mae is leading the mortgage industry into the future,

7/15/2015  Pleasanton, CA  Save This Job

Remote Operations Engineer (Portland, OR) (JOB #741)

Tripwire

The Tripwire Remote Operations Engineer is responsible for maintaining the customer?s Tripwire environment while responding and working closely with customers to resolve technical issues, produce reporting that provides value to the customer organization, and ensure a high level

8/13/2015  Portland, OR  Save This Job

Remote Operations Engineer (JOB #702)

Tripwire

The Tripwire Remote Operations Engineer is responsible for maintaining the customer?s Tripwire environment while responding and working closely with customers to resolve technical issues, produce reporting that provides value to the customer organization, and ensure a high level

7/14/2015  Portland, OR  Save This Job

Support Engineering Analyst/Engineer

Trilliant

Job Location Concord, ON (1 position)/ Redwood City, CA (1 position) Position Type Full-Time/Regular JOB DESCRIPTION ? Support Engineering Analyst (SEA) / Support Engineer The Support Engineering Analyst (SEA) is a direct resource to respond to customer technical inquiries and

7/14/2015  Redwood City, CA  Save This Job

Software Engineer

AppDynamics

Engineering San Francisco, CA, United States EMPLOYER: AppDynamics, Inc. POSITION OFFERED: Software Engineer LOCATION: San Francisco, California MULTIPLE POSITIONS JOB DUTIES: Design and develop multi-tier, multi-threaded distributed software that manages application

7/14/2015  San Francisco, CA  Save This Job

Support Leader

Ayasdi

Delivery Menlo Park, CA, United States Ayasdi uses a pioneering approach to automatically discover insights from complex data. Founded in 2008 after a decade of research at Stanford, DARPA, and NSF, Ayasdi uses Topological Data Analysis (TDA) to unify best-of-breed machine

8/23/2015  Menlo Park, CA  Save This Job