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Job Description: Performance Objectives See escalated customer support cases through to completion Review network device config files, server logs, and RedSeal source code (JAVA, XML) code to find root causes of customer issues Communicate requests for product code fixes to6/23/2015 Sunnyvale, CA Save This Job
Location:CA-Pleasanton Job Code:893 Description Title: Product Support Engineer II Location: HQ Ellie Mae (NYSE:ELLI) is a leading provider of enterprise on-demand solutions, including an online network, software and services for the residential mortgage industry. Ellie Mae is6/9/2015 Pleasanton, CA Save This Job
Tracking Code 45-099 Job Description SUMMARY: The Technical Support Engineer ? Tier 2 (TSE ? L2) has sufficient product knowledge and experience to resolve general inquires and the majority of technical support issues received from customers, field support and internal & external6/9/2015 Cranbury, NJ Save This Job
Tracking Code 49-099 Job Description SUMMARY: The Technical Support Engineer ? Tier 2 (TSE ? L2) has sufficient product knowledge and experience to resolve general inquires and the majority of technical support issues received from customers, field support and internal & external6/9/2015 Princeton, NJ Save This Job
Job Summary Tier Level 1 Support Engineers are responsible for initial response to all customers inquires via portal, email and telephone. In addition, they manage the Customer Support Lab environments and perform customer advocacy follow-up and communication activities. Tier6/9/2015 Portland, OR Save This Job
Position Summary: The Tier 2 Technical Support Engineer will work as the second layer of technical support between Tier 1 Support and engineering/development teams. The Tier 2 representative will be highly skilled in troubleshooting, identifying root cause, and resolving issues4/18/2015 South Jordan, UT Save This Job
Tracking Code 46-099 Job Description SUMMARY: The Technical Support Cloud Engineer ? Tier 3 is the final escalation point within the Customer Care & Technical Support Organization. Technical issues that cannot be resolved by levels 1 & 2 support staff are escalated to Technical6/9/2015 Cranbury, NJ Save This Job
Imperva, the leading cyber-security provider for business, is growing to meet the demands for our products. This growth has caused a need for a Senior Support Engineerin our Incapsula team located in Redwood Shores. Incapsula (www.incapsula.com) is award-winning in Cloud-Based6/30/2015 Redwood City, CA Save This Job
Job Details Level Experienced Salary Range Undisclosed Job Location USA-GA-Atlanta Travel Percentage None Position Type Full Time Job Shift Undisclosed Education Level 4 Year Degree Job Category Undisclosed Description JOB SUMMARY The Technical Support Engineer provides7/6/2015 Atlanta, GA Save This Job
Senior Technical Support Engineer This is a Tier 2/Tier 3 hybrid Technical Support role that is responsible for performing detailed analysis and investigation into incidents for device (phone and tablet) and web applications that are deployed globally for clinical research data5/11/2015 Boston, MA Save This Job
Tracking Code 1454 Job Description Idera is seeking a Technical Support Engineer II to join our team. If you have excellent problem-solving skills and are independent and self-motivated, yet also highly team-oriented, we want you on our team! Job Description Document and7/6/2015 Houston, TX Save This Job
Netronome is seeking a Support Engineer in the Cranberry Twp., PA office. The Support Engineer will be responsible for providing third tier customer support, troubleshooting and providing solutions for the front line support folks; Working with developers to identify and resolve6/30/2015 Pittsburgh, PA Save This Job
MarketLive is a leading eCommerce software and service provider for mid to upper tier retailers. We are seeking a Senior Support Engineer with 4-6 years of experience to join our team in supporting live eCommerce Web sites running the MarketLive platform. Essential Functions,6/16/2015 Petaluma, CA Save This Job
Skytap delivers the world?s most advanced environments for software development, testing and training in the cloud. We are in an especially exciting phase as a tech company emerging from startup, with more than 1100% growth in revenue (#105 on Deloitte?s Fast 500) over the last 36/14/2015 Seattle, WA Save This Job
Location: Bedford, MA Description: As a member of the SaaS Operations Team at FirstBest, the Production Support Engineer will work closely with your team, R&D Engineers, and our Professional Services team to diagnose and resolve technical issues for your customers. You will6/22/2015 Bedford, MA Save This Job
Location:CA-Pleasanton Job Code:939 Description Ellie Mae (NYSE:ELLI) is a leading provider of enterprise on-demand solutions, including an online network, software and services for the residential mortgage industry. Ellie Mae is leading the mortgage industry into the future,7/9/2015 Pleasanton, CA Save This Job
The Tripwire Remote Operations Engineer is responsible for maintaining the customer?s Tripwire environment while responding and working closely with customers to resolve technical issues, produce reporting that provides value to the customer organization, and ensure a high level6/9/2015 Portland, OR Save This Job
Job Location Concord, ON (1 position)/ Redwood City, CA (1 position) Position Type Full-Time/Regular JOB DESCRIPTION ? Support Engineering Analyst (SEA) / Support Engineer The Support Engineering Analyst (SEA) is a direct resource to respond to customer technical inquiries and7/9/2015 Redwood City, CA Save This Job
Engineering San Francisco, CA, United States EMPLOYER: AppDynamics, Inc. POSITION OFFERED: Software Engineer LOCATION: San Francisco, California MULTIPLE POSITIONS JOB DUTIES: Design and develop multi-tier, multi-threaded distributed software that manages application7/9/2015 San Francisco, CA Save This Job
Engineering San Francisco, CA, United States About Us At AppDynamics, our Application Intelligence Platform helps today's software-defined businesses proactively monitor, manage and optimize the most complex software environments. All in real time, and all in production. With6/9/2015 San Francisco, CA Save This Job