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Product Support Engineer-Tier 2 Jobs

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Sr. Support Escalation Engineer (Tier 2)

RedSeal Systems

Job Description See escalated customer support cases through to completion. Review network device config files, server logs, and RedSeal source code (Java, XML) to find root causes of customer issues. Communicate requests for product code fixes to developers. Maintain ongoing

12/27/2014  Sunnyvale, CA  Save This Job

Technical Support Engineer 1 (JOB #632)

Tripwire

Job Summary Tier Level 1 Support Engineers are responsible for initial response to all customers inquires via portal, email and telephone. In addition, they manage the Customer Support Lab environments and perform customer advocacy follow-up and communication activities. Tier

1/9/2015  Portland, OR  Save This Job

Technical Support Engineer 1 (JOB #627)

Tripwire

Job Summary Tier Level 1 Support Engineers are responsible for initial response to all customers inquires via portal, email and telephone. In addition, they manage the Customer Support Lab environments and perform customer advocacy follow-up and communication activities. Tier

1/9/2015  Portland  Save This Job

Technical Support Engineer 1 (JOB #633)

Tripwire

Job Summary Tier Level 1 Support Engineers are responsible for initial response to all customers inquires via portal, email and telephone. In addition, they manage the Customer Support Lab environments and perform customer advocacy follow-up and communication activities. Tier

1/9/2015  Portland, OR  Save This Job

TIER 2 TECHNICAL SUPPORT ENGINEER

Allegiance

Position Summary: The Tier 2 Technical Support Engineer will work as the second layer of technical support between Tier 1 Support and engineering/development teams. The Tier 2 representative will be highly skilled in troubleshooting, identifying root cause, and resolving issues

12/29/2014  South Jordan, UT  Save This Job

Technical Support Engineer 1 (JOB #584)

Tripwire

Job Summary Tier Level 1 Support Engineers are responsible for initial response to all customers inquires via portal, email and telephone. In addition, they manage the Customer Support Lab environments and perform customer advocacy follow-up and communication activities. Tier

12/10/2014  Portland, OR  Save This Job

Tier 2 (Developer) Support Engineer

DreamFactory Software

We are looking for developer support engineer to support SnapShot, our change and release management software for salesforce. You will be working with major customers who are intimately familiar with salesforce's capability and its shortcomings. You will also be developing and/

1/29/2015  Campbell, CA  Save This Job

Senior Support Engineer

MarketLive

MarketLive is a leading eCommerce software and service provider for mid to upper tier retailers. We are seeking a Senior Support Engineer with 4-6 years of experience to join our team in supporting live eCommerce Web sites running the MarketLive platform. Essential Functions,

1/20/2015  Petaluma, CA  Save This Job

Senior Technical Support Engineer

Mashery

About Mashery For over eight years Mashery has had a front row seat to the exploding Web API movement. With over 200 brands, hundreds of APIs, 342,000+ developers, and over 99,000 active applications running on Mashery-powered APIs, we are the market leader in providing API

12/30/2014  San Francisco, CA  Save This Job

Customer Support Engineer

Sparta Systems

Overview: As the leader in Enterprise Quality Management Solutions, Sparta Systems created TrackWise quality management software. As the industry-leading solution for global quality and compliance management, TrackWise is a web based software application to assist companies?

12/1/2014  Hamilton, NJ  Save This Job

DevOps Engineer - Production Support

FirstBest Systems, Inc.

Location: Bedford, MA Description: As a member of the SaaS Operations Team at FirstBest, the Production Support Engineer will work closely with your team, R&D Engineers, and our Professional Services team to diagnose and resolve technical issues for your customers. You will

12/24/2014  Bedford, MA  Save This Job

Sr Network Engineer

Ellie Mae

Location:CA-Pleasanton Job Code:669 Description Ellie Mae (NYSE:ELLI) is a leading provider of enterprise on-demand solutions, including an online network, software and services for the residential mortgage industry. Ellie Mae is leading the mortgage industry into the future,

1/11/2015  Pleasanton, CA  Save This Job

Design Engineer

Cambric

Job Description / Responsibilities: Provide design support for the Tier 2 Well Frac Trailer NPI program. This includes, but is not limited to: Pro/E Design, modeling and working with 3rd party detailers Quality Inspection - Determining why a part does not fit, Whether a part is

12/14/2014  Griffin, GA  Save This Job

Design Engineer

Cambric

GRIFFIN Job Description / Responsibilities: Provide design support for the Tier 4 Well Frac Trailer NPI program. This includes, but is not limited to: Pro/E Design, modeling and working with 3rd party detailers Quality Inspection - Determining why a part does not fit, Whether

12/14/2014  Griffin, GA  Save This Job

Software Engineer (C#/.NET/Windows)

AppDynamics

Engineering San Francisco, CA, United States About Us At AppDynamics, our Application Intelligence Platform helps today's software-defined businesses proactively monitor, manage and optimize the most complex software environments. All in real time, and all in production.

12/10/2014  San Francisco, CA  Save This Job

Sr. Software Engineer (C#/.NET/Windows)

AppDynamics

Engineering San Francisco, CA, United States About Us At AppDynamics, our Application Intelligence Platform helps today's software-defined businesses proactively monitor, manage and optimize the most complex software environments. All in real time, and all in production.

12/10/2014  San Francisco, CA  Save This Job

Principal Software Engineer (C#/.NET/Windows)

AppDynamics

Engineering San Francisco, CA, United States About Us At AppDynamics, our Application Intelligence Platform helps today's software-defined businesses proactively monitor, manage and optimize the most complex software environments. All in real time, and all in production.

12/10/2014  San Francisco, CA  Save This Job

SOFTWARE ENGINEER

Orchestro

The Orchestro Software Engineer will be part of a growing team to deliver top tier analytics for Orchestro?s customers. The Software Engineer will work as part of the Platform Team at Orchestro to build compelling and scalable solutions. The candidate must be able to deliver

12/27/2014  Mclean, VA  Save This Job

Senior Software Engineer

Orchestro

Orchestro seeks a Senior Software Engineer to be part of a growing team delivering top-tier analytics and visualization solutions for Orchestro?s customers. Our Senior Software Engineer will work as part of a team to build compelling and scalable solutions using both Microsoft

12/27/2014  McLean, VA  Save This Job

Software Engineer

CircleUp

Stage 4: Shipping Product $20 - 50M raised$20 - 50M raised$20 - 50M raised

CircleUp is an online marketplace for private investing. Our mission is to help entrepreneurs thrive by giving them the resources and capital they need. We also provide investors access to a highly-curated set of investment opportunities and help those investors connect with the

1/30/2015  San Francisco, CA  Save This Job