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Product Support Engineer-Tier 2 Jobs

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Sr. Support Escalation Engineer (Tier 2)

RedSeal Systems

Job Description See escalated customer support cases through to completion. Review network device config files, server logs, and RedSeal source code (Java, XML) to find root causes of customer issues. Communicate requests for product code fixes to developers. Maintain ongoing

10/11/2014  Sunnyvale, CA  Save This Job

Technical Support Engineer 1 (JOB #584)

Tripwire

Job Summary Tier Level 1 Support Engineers are responsible for initial response to all customers inquires via portal, email and telephone. In addition, they manage the Customer Support Lab environments and perform customer advocacy follow-up and communication activities. Tier

12/3/2014  Portland, OR  Save This Job

TIER 2 TECHNICAL SUPPORT ENGINEER

Allegiance

Position Summary: The Tier 2 Technical Support Engineer will work as the second layer of technical support between Tier 1 Support and engineering/development teams. The Tier 2 representative will be highly skilled in troubleshooting, identifying root cause, and resolving issues

10/12/2014  South Jordan, UT  Save This Job

Customer Support Engineer

Sparta Systems

Overview: As the leader in Enterprise Quality Management Solutions, Sparta Systems created TrackWise quality management software. As the industry-leading solution for global quality and compliance management, TrackWise is a web based software application to assist companies?

10/20/2014  Holmdel, NJ  Save This Job

DevOps Engineer - Production Support

FirstBest Systems, Inc.

Location: Bedford, MA Description: As a member of the SaaS Operations Team at FirstBest, the Production Support Engineer will work closely with your team, R&D Engineers, and our Professional Services team to diagnose and resolve technical issues for your customers. You will

12/19/2014  Bedford, MA  Save This Job

Design Engineer

Cambric

Job Description / Responsibilities: Provide design support for the Tier 2 Well Frac Trailer NPI program. This includes, but is not limited to: Pro/E Design, modeling and working with 3rd party detailers Quality Inspection - Determining why a part does not fit, Whether a part is

11/8/2014  Griffin, GA  Save This Job

Design Engineer

Cambric

GRIFFIN Job Description / Responsibilities: Provide design support for the Tier 4 Well Frac Trailer NPI program. This includes, but is not limited to: Pro/E Design, modeling and working with 3rd party detailers Quality Inspection - Determining why a part does not fit, Whether

11/8/2014  Griffin, GA  Save This Job

Software Engineer (C#/.NET/Windows)

AppDynamics

Engineering San Francisco, CA, United States About Us At AppDynamics, our Application Intelligence Platform helps today's software-defined businesses proactively monitor, manage and optimize the most complex software environments. All in real time, and all in production.

12/3/2014  San Francisco, CA  Save This Job

Principal Software Engineer (C#/.NET/Windows)

AppDynamics

Engineering San Francisco, CA, United States About Us At AppDynamics, our Application Intelligence Platform helps today's software-defined businesses proactively monitor, manage and optimize the most complex software environments. All in real time, and all in production.

12/3/2014  San Francisco, CA  Save This Job

Sr. Software Engineer (C#/.NET/Windows)

AppDynamics

Engineering San Francisco, CA, United States About Us At AppDynamics, our Application Intelligence Platform helps today's software-defined businesses proactively monitor, manage and optimize the most complex software environments. All in real time, and all in production.

12/3/2014  San Francisco, CA  Save This Job

Sr. Software Engineer (Java Agent)

AppDynamics

Engineering San Francisco, CA, United States About Us At AppDynamics, our Application Intelligence Platform helps today's software-defined businesses proactively monitor, manage and optimize the most complex software environments. All in real time, and all in production.

12/3/2014  San Francisco, CA  Save This Job

Senior Software Engineer

Orchestro

Orchestro seeks a Senior Software Engineer to be part of a growing team delivering top-tier analytics and visualization solutions for Orchestro?s customers. Our Senior Software Engineer will work as part of a team to build compelling and scalable solutions using both Microsoft

12/18/2014  McLean, VA  Save This Job

SOFTWARE ENGINEER

Orchestro

The Orchestro Software Engineer will be part of a growing team to deliver top tier analytics for Orchestro?s customers. The Software Engineer will work as part of the Platform Team at Orchestro to build compelling and scalable solutions. The candidate must be able to deliver

11/18/2014  Mclean, VA  Save This Job

Senior DevOps Operations Engineer

Gree

DevOps Engineer GREE International, Inc San Francisco, CA  DescriptionDo you crave the adrenaline rush of supporting the production infrastructure that powers some of the world’s greatest mobile games? Are you a fanatic when it comes to quashing operational

San Francisco, CA  Save This Job

DevOps Engineer

Gree

DevOps Engineer GREE International, Inc San Francisco, CA  DescriptionDo you crave the adrenaline rush of supporting the production infrastructure that powers some of the world’s greatest mobile games? Are you a fanatic when it comes to quashing operational

San Francisco, CA  Save This Job

Field Service Engineer

Tantalus Systems Corp.

TUNet ? the Tantalus Utility Network ? is deployed at utilities throughout North America determined to drive down operational costs, increase reliability and deliver top-tier customer service. TUNet provides the rapid and reliable two-way data communications utilities need today

11/16/2014  Dallas, TX  Save This Job

Sales Engineer

Granicus

As a key member of our Operations team, the Sales Engineer will play an integral role between the entire Sales and Professional Services Organizations. Through the lifecycle of the sales process, the Sales Engineer will work with the Sales group to ensure client?s workflow

11/18/2014  San Francisco, CA  Save This Job

Software Engineer II

Verimatrix

A Software Engineer II at Verimatrix participates in the creation of a large product suite that enables content protection and security for video delivered via satellite, cable, or the Internet. The software engineer collaborates with his/her teammates to deliver

10/22/2014  San Diego, CA  Save This Job

Sales Engineer

Zuora

Join the Subscription Generation! Zuora is the hottest SaaS company in the Silicon Valley. We were built to change the way people do business and fuel the Subscription Economy. Since our founding in 2007 we have defined the Subscription Economy, raised over $130M in funding

11/21/2014  Boston, MA  Save This Job

Enterprise Sr. Sales Engineer

Zuora

Join the Subscription Generation! Zuora is the hottest SaaS company in the Silicon Valley. We were built to change the way people do business and fuel the Subscription Economy. Since our founding in 2007 we have defined the Subscription Economy, raised over $130M in funding

11/21/2014  Foster City, CA  Save This Job