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Product Support Engineer-Tier 2 Jobs

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Sr. Support Escalation Engineer (Tier 2)

RedSeal Systems

Job Description See escalated customer support cases through to completion. Review network device config files, server logs, and RedSeal source code (Java, XML) to find root causes of customer issues. Communicate requests for product code fixes to developers. Maintain ongoing

8/3/2014  Sunnyvale, CA  Save This Job

Production Support Engineer

FirstBest Systems, Inc.

Location: Bedford, MA Description: As a Production Support Engineer at FirstBest you will work closely with your team, R&D Engineers, and our Professional Services team to diagnose and resolve technical issues for your customers. You will respond to situations across all

9/5/2014  Bedford, MA  Save This Job

TIER 2 TECHNICAL SUPPORT ENGINEER

Allegiance

Position Summary: The Tier 2 Technical Support Engineer will work as the second layer of technical support between Tier 1 Support and engineering/development teams. The Tier 2 representative will be highly skilled in troubleshooting, identifying root cause, and resolving issues

8/5/2014  South Jordan, UT  Save This Job

Tier 1 Support Engineer

Vidyo

Vidyo?s customer base is expanding and we are in need of a Tier 1 Support Engineer to join our growing team in Hackensack, NJ to provide a high level of expertise and an exceptional quality of service to the Company?s partners, external and internal customers. Job

8/20/2014  Hackensack, NJ  Save This Job

Senior Support Engineer

Exari Group

Company Background Exari is a fast-growing provider of enterprise software in the document automation and contract management markets with offices in Boston, London, Munich, and Melbourne. The company leads the world in complex document assembly and is revolutionizing the way

7/22/2014  Boston, MA  Save This Job

Application Support Engineer

Operative

Description Application Support Engineer Why Operative? As the market leader in Advertising Business Management, Operative?s core purpose is to connect people, processes and technology in a way that allows media and advertising industries to run an increasingly complex

8/19/2014  New York, NY  Save This Job

Tier 2 (Developer) Support Engineer

DreamFactory Software

We are looking for developer support engineer to support SnapShot, our change and release management software for salesforce. You will be working with major customers who are intimately familiar with salesforce's capability and its shortcomings. You will also be developing and/

8/9/2014  Mountain View, CA  Save This Job

Sr. Technical Support Engineer

Mashery

About Mashery For over eight years Mashery has had a front row seat to the exploding Web API movement. With over 200 brands, hundreds of APIs, 342,000+ developers, and over 99,000 active applications running on Mashery-powered APIs, we are the market leader in providing API

8/9/2014  San Francisco, CA  Save This Job

Tier 2/3 Customer Support Engineer

Vidyo

Job Description Take full ownership and control of an issue without supervision, to develop and maintain excellent relationships with all of our customers and partners, and to help in continuously improving the support service to maintain a high level of customer

8/20/2014  Hackensack, NJ  Save This Job

Customer Support Engineer

Sparta Systems

Overview: As the leader in Enterprise Quality Management Solutions, Sparta Systems created TrackWise quality management software. As the industry-leading solution for global quality and compliance management, TrackWise is a web based software application to assist companies?

8/13/2014  Holmdel, NJ  Save This Job

Technical Support Engineer

Insight Direct

Job Description Primary responsibilities will include: - Ensuring customer satisfaction with ServiceCEO and Insight direct - Providing tier two phone, email, and live chat support to customer inquiries on technical support problems and training questions

8/2/2014  Boston, MA  Save This Job

Design Engineer

Cambric

Job Description / Responsibilities: Provide design support for the Tier 2 Well Frac Trailer NPI program. This includes, but is not limited to: Pro/E Design, modeling and working with 3rd party detailers Quality Inspection - Determining why a part does not fit, Whether a part is

8/21/2014  Griffin, GA  Save This Job

Design Engineer

Cambric

Job Description / Responsibilities: Provide design support for the Tier 4 Well Frac Trailer NPI program. This includes, but is not limited to: Pro/E Design, modeling and working with 3rd party detailers Quality Inspection - Determining why a part does not fit, Whether a part is

7/22/2014  Griffin, GA  Save This Job

Senior Security Engineer

Silver Spring Networks

Tracking Code 1649 Job Description Responsibilities Conduct regular security vulnerability assessments of the hosted environment. Perform weekly reviews and provide feedback to operations team. Manage and maintain security tools deployed within corporate and data center Provide

8/3/2014  Redwood City, CA  Save This Job

NOC Engineer

Everbridge

Stage 5: Profitable 

This position offers the right candidate an opportunity to participate in two of the fastest growing segments of the Internet – SaaS and the Cloud! Get in on the ground floor at Everbridge, the market leader for Incident Management and Communications.

9/3/2014  Lexington, MA  Save This Job

CLOUD SERVICES ENGINEER

Orchestro

Orchestro seeks a top-notch Cloud Services Engineer to join our growing team in delivering customer-centric top-tier analytics. Our Cloud Services Engineers service our growing population of cloud based customers, provisioning new customers and ensuring seamless operations for

8/3/2014  Mclean, VA  Save This Job

SOFTWARE ENGINEER

Orchestro

The Orchestro Software Engineer will be part of a growing team to deliver top tier analytics for Orchestro?s customers. The Software Engineer will work as part of the Platform Team at Orchestro to build compelling and scalable solutions. The candidate must be able to deliver

8/3/2014  Mclean, VA  Save This Job

QUALITY ASSURANCE ENGINEER

Orchestro

The Orchestro Quality Assurance (QA) Engineer will be part of a growing team to deliver top tier analytics for Orchestro?s customers. The QA Engineer will work as part of the Engineering team at Orchestro to build compelling and scalable solutions. The candidate must be able to

8/3/2014  Mclean, VA  Save This Job

Build & Release Engineer

Gree

Do you crave the adrenaline rush of supporting the production infrastructure that powers some of the world’s greatest mobile games Are you a fanatic when it comes to quashing operational inefficiencies in web infrastructure Do you get a

San Francisco, CA  Save This Job

Build & Release Engineer

Gree

Do you crave the adrenaline rush of supporting the production infrastructure that powers some of the world’s greatest mobile games Are you a fanatic when it comes to quashing operational inefficiencies in web infrastructure Do you get a

San Francisco, CA  Save This Job