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Product Support Engineer-Tier 2 Jobs

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Technical Support Representative - Tier 2

Talyst

Job ID 2015-1189 # Positions 1 Location US-WA-Kirkland Experience (Years) .. Posted Date 1/15/2015 Category Customer Service/Support - Technical Support More information about this job: Overview: Talyst is currently recruiting for a Technical Support Representative ? Tier 2.

4/20/2015  Kirkland, WA  Save This Job

Product Support Engineer 2

Ellie Mae

Location:NE-Omaha Job Code:824 Description Ellie Mae (NYSE:ELLI) is a leading provider of enterprise on-demand solutions, including an online network, software and services for the residential mortgage industry. Ellie Mae is leading the mortgage industry into the future,

3/30/2015  Omaha, NE  Save This Job

Technical Support Engineer

Systech

Tracking Code 45-099 Job Description SUMMARY: The Technical Support Engineer ? Tier 2 (TSE ? L2) has sufficient product knowledge and experience to resolve general inquires and the majority of technical support issues received from customers, field support and internal & external

4/29/2015  Cranbury, NJ  Save This Job

Technical Support Engineer 1- Vancouver, WA (JOB #654)

Tripwire

Job Summary Tier Level 1 Support Engineers are responsible for initial response to all customers inquires via portal, email and telephone. In addition, they manage the Customer Support Lab environments and perform customer advocacy follow-up and communication activities. Tier

4/29/2015  Vancouver, WA  Save This Job

TIER 2 TECHNICAL SUPPORT ENGINEER

Allegiance

Position Summary: The Tier 2 Technical Support Engineer will work as the second layer of technical support between Tier 1 Support and engineering/development teams. The Tier 2 representative will be highly skilled in troubleshooting, identifying root cause, and resolving issues

4/18/2015  South Jordan, UT  Save This Job

Technical Support Engineer 1 (JOB #632)

Tripwire

Job Summary Tier Level 1 Support Engineers are responsible for initial response to all customers inquires via portal, email and telephone. In addition, they manage the Customer Support Lab environments and perform customer advocacy follow-up and communication activities. Tier

3/30/2015  Portland, OR  Save This Job

Technical Support Engineer-Cloud Services

Systech

Tracking Code 46-099 Job Description SUMMARY: The Technical Support Cloud Engineer ? Tier 3 is the final escalation point within the Customer Care & Technical Support Organization. Technical issues that cannot be resolved by levels 1 & 2 support staff are escalated to Technical

4/29/2015  Cranbury, NJ  Save This Job

Sr Technical Support Engineer

PHT

Senior Technical Support Engineer This is a Tier 2/Tier 3 hybrid Technical Support role that is responsible for performing detailed analysis and investigation into incidents for device (phone and tablet) and web applications that are deployed globally for clinical research data

4/6/2015  Boston, MA  Save This Job

Senior Support Engineer

Delphix

Multiple Locations As a Support Team we aim to give the highest level of professional, timely assistance to our customers. We strive to help our customers get the most out of their Delphix Engines. The Position: Delphix strives to give the highest level of professional

4/22/2015  Boston, MA  Save This Job

Support Engineer

Netronome

Netronome is seeking a Support Engineer in the Cranberry Twp., PA office. The Support Engineer will be responsible for providing third tier customer support, troubleshooting and providing solutions for the front line support folks; Working with developers to identify and resolve

5/20/2015  Pittsburgh, PA  Save This Job

Senior Support Engineer

MarketLive

MarketLive is a leading eCommerce software and service provider for mid to upper tier retailers. We are seeking a Senior Support Engineer with 4-6 years of experience to join our team in supporting live eCommerce Web sites running the MarketLive platform. Essential Functions,

4/7/2015  Petaluma, CA  Save This Job

Support Engineer (2)

Skytap

Skytap delivers the world?s most advanced environments for software development, testing and training in the cloud. We are in an especially exciting phase as a tech company emerging from startup, with more than 1100% growth in revenue (#105 on Deloitte?s Fast 500) over the last 3

4/4/2015  Seattle, WA  Save This Job

Technical Support Engineer Tier1 , Associate

AccuRev

Tracking Code US00000070 Job Description This is a technical position within Micro Focus? global Customer Care organization. For an ambitious, self motivated technical person with excellent people skills, this position provides an opportunity to join an award winning Customer

4/21/2015  Rockville, MD  Save This Job

DevOps Engineer - Production Support

FirstBest Systems, Inc.

Location: Bedford, MA Description: As a member of the SaaS Operations Team at FirstBest, the Production Support Engineer will work closely with your team, R&D Engineers, and our Professional Services team to diagnose and resolve technical issues for your customers. You will

4/13/2015  Bedford, MA  Save This Job

Remote Operations Engineer (JOB #702)

Tripwire

The Tripwire Remote Operations Engineer is responsible for maintaining the customer?s Tripwire environment while responding and working closely with customers to resolve technical issues, produce reporting that provides value to the customer organization, and ensure a high level

4/29/2015  Portland, OR  Save This Job

Software Engineer (C#/.NET/Windows)

AppDynamics

Engineering San Francisco, CA, United States About Us At AppDynamics, our Application Intelligence Platform helps today's software-defined businesses proactively monitor, manage and optimize the most complex software environments. All in real time, and all in production. With

4/29/2015  San Francisco, CA  Save This Job

Principal Software Engineer (C#/.NET/Windows)

AppDynamics

Engineering San Francisco, CA, United States About Us At AppDynamics, our Application Intelligence Platform helps today's software-defined businesses proactively monitor, manage and optimize the most complex software environments. All in real time, and all in production.

3/30/2015  San Francisco, CA  Save This Job

Systems Engineer, Contact Center Systems

airbnb

Portland, United States San Francisco, United States Why is Systems Engineering for Contact Center important at Airbnb? In 2014 Airbnb created 3 global contact center hubs for North America, EMEA, and APAC that provide critical 7x24x365 customer service in 10 languages around

4/12/2015  Portland, OR  Save This Job

VBMS Technical Engineer

York Telecom

Location : Baltimore MD US 21201 Job Type : Full Time Shift/Hours : First Shift (Day) Career Level : Experienced (Non-Manager) Education : Bachelor's Degree Category : AV Technology Job Description : For over 25 years, Yorktel has been the video managed services partner around

4/21/2015  Baltimore, MD  Save This Job

Software Engineer - Application Operations

Velocify

Software Engineer (C#) - Application OperationsClick here to see all openings!Company Overview:Velocify is one of the fastest growing software-as-a-service companies in the country, providing the market-leading solution for intelligent sales automation and cloud-based telephony.

5/5/2015  El Segundo, CA  Save This Job