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What We Do: The Fieldglass Vendor Management System (VMS) allows organizations to better procure and manage their flexible workforces, including contingent labor, independent contractors and services managed through Statements of Work. Leading companies rely on Fieldglass to8/21/2014 Chicago, IL Save This Job
Summary: The Workforce Analyst is responsible for accurate contact center forecasting, staffing and scheduling, as well as competent real time adjustments for phone, email, forum, and chat based support as well as reporting on workload, forecast accuracy, and schedule adherence.8/27/2014 San Luis Obispo, CA Save This Job