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Senior Escalation Engineer Jobs

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Senior Escalation Engineer

Nimbus Data Systems

Responsibilities: Interface with customers over the phone or email representing customer support. Proactive management of cases escalated to Level 3 of support. Maintain accurate documentation using support cases in CRM, defects, knowledge bases. Creating defects

6/30/2015  South San Francisco, CA  Save This Job

Senior Software Engineer (.Net)

Connecture

Job Description The Senior Software Engineer works closely with other members of the Connecture development team to deliver high quality web-based sales support solutions for the health insurance industry. The Software Engineer?s primary responsibility is for presentation-tier

7/5/2015  Farmington, CT  Save This Job

Senior Systems Engineer

BTI Photonic Systems Inc.

BTI has an immediate opening in the Bay Area for an experienced Senior Systems Engineer. Responsibilities: Technical prime for winning and growing new $1M+ annual run rate customers. Example targets include Cloud Services and Content Providers, Colocation facilities, IX

7/14/2015  Bay Area, CA  Save This Job

Senior Software Engineer - Cloud

Verimatrix

Engineering - San Diego, CA - Full Time A Senior Software Engineer at Verimatrix participates in the creation of a large product suite that enables content protection and security for video delivered via satellite, cable, or the Internet. The software engineer collaborates with

7/7/2015  San Diego, CA  Save This Job

Senior Network Engineer/Manager

Good Technology

At Good Technology, we secure enterprise information and applications on today?s most popular mobile devices?such as iPhone, iPad, and Android?protecting both company and personal data. An exceptional user experience enhances productivity, whenever and wherever people want or

7/11/2015  Sunnyvale, CA  Save This Job

Senior Software Engineer - Prediction Platform - Speech

24/7 Customer

Do you want to help define the next generation of customer experience? Reshape how consumers interact and engage with businesses? Define new products at the intersection of big data and natural user interfaces (speech, touch, and gesture)? From prediction and engagement through

7/21/2015  Campbell, CA  Save This Job

Escalation and Maintenance Engineer

Bit9

We are looking for an experienced Sustaining Engineer - an exceptional coder, well-rounded problem solver to keep our software up and running and on the cutting edge.

8/5/2015  Waltham, MA  Save This Job

Senior Software Escalations Engineer

Catbird Networks

Why Our Company Catbird brings the excitement of the start-up, a fun and collaborative work environment, with a culture focused on innovation and excellence. The company's products are cutting edge, loved by our customers who see the impact of better security and the direct

7/19/2015  Scotts Valley, CA  Save This Job

Sr. Systems Engineer

All Covered

Phoenix, Arizona Job Description Konica Minolta Business Solutions U.S.A., Inc. is currently seeking a Senior Systems Engineer. The focus of this position is to provide remote and on-site technical support for multiple client networks in collaboration with the Network Operations

8/5/2015  Phoenix, AZ  Save This Job

Senior Customer Support Engineer Tier-2

RedSeal Systems

Job Description: Performance Objectives See escalated customer support cases through to completion Review network device config files, server logs, and RedSeal source code (JAVA, XML) code to find root causes of customer issues Communicate requests for product code fixes to

7/29/2015  Sunnyvale, CA  Save This Job

Linux Systems Engineer

Alert Logic

We are looking for the best and brightest to join of our dynamic team. Due to increased demand for our Web Application Firewall product, we need experienced engineers who understand the big picture when it comes to linux system administration, web server technology, and network

7/5/2015  Houston, TX  Save This Job

NOC Engineer

Everbridge

Stage 5: Profitable 

Everbridge is the leading critical communications platform trusted by corporations and communities of all sizes to connect the right people for real-time collaboration and response. Connecting more than 100 million people and internet-enabled devices, the

8/18/2015  Burlington, MA  Save This Job

Senior Security Operations Engineer

Imperva Inc.

Senior Security Operations Engineer (Irving, TX) The Senior Security Operations Engineer will be a key part of the Managed Services Delivery group, responsible for providing Managed Security Services for Imperva customers. Specific duties, include: Work alongside professionals

8/5/2015  Irving, TX  Save This Job

System Design Engineer

Silver Spring Networks

Tracking Code 2028 Job Description Job: Senior Software Developer for Network Analysis Platform Reports to: Senior Director, Network Integration Lab The Network Integration Lab is a team of Network Analysts dedicated to monitoring,

8/28/2015  Redwood City, CA  Save This Job

Systems Senior Engineer

R.J. O'Brien & Associates

Business Unit: Technology Location: Chicago, IL Reports To: Sr. Director, IT Infrastructure Full Time/Part Time: Full Time Hours: Regular Organization Founded in 1914, R.J. O'Brien

8/20/2015  Chicago, IL  Save This Job

Senior Technical Support Engineer

Zend Technologies

Zend is looking for an experienced Senior Technical Support Engineer to join the Americas Global Services team. The Sr. Technical Support Analyst is responsible for daily communication with Zend?s customers, strategic partners and field operation teams. The Sr. Analyst oversees

7/7/2015  Cupertino, CA  Save This Job

Systems Engineer

Peak 10

Peak 10 provides IT infrastructure solutions that ensure the 24/7/365 availability and security of our customers? critical data and applications. Customer-centric and cost-competitive, Peak 10 IT infrastructure solutions are designed to scale and adapt to customers? changing

7/28/2015  Charlotte, NC  Save This Job

Technical Services Engineer, DDR

MongoDB

The Diagnostics & Defect Resolution Engineer (DDRE) is a senior-level role within our world class Technical Services organization. The DDRE applies deep technical expertise in several key subject areas, including diagnosing unexpected behavior in complex distributed systems,

7/28/2015  Austin, TX  Save This Job

Enterprise Operations Center Engineer

Synchronoss Technologies, Inc.

FULL TIMEBethlehem, PA ? North America Posted 1 week ago Overview --- Please submit resume with position inquiry --- GENERAL DESCRIPTION: The Enterprise Operations Center (EOC) Engineer is a critical role for Synchronoss in delivering highly scalable and reliable cloud platform

8/21/2015  Bethlehem, PA  Save This Job

Software Performance Engineer

Connecture

Job Description The Software Performance Engineer works closely with other members of the Connecture development and QA teams to deliver high quality web-based sales support solutions for the health insurance industry. The Software Performance Engineer?s primary responsibility

8/4/2015  Brookfield, WI  Save This Job