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Senior Escalation Support Engineer Jobs

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Senior Technical Support Engineer

Zend Technologies

Zend is looking for an experienced Senior Technical Support Engineer to join the Americas Global Services team. The Sr. Technical Support Analyst is responsible for daily communication with Zend?s customers, strategic partners and field operation teams. The Sr. Analyst oversees

7/7/2015  Cupertino, CA  Save This Job

Senior Technical Support Engineer

Delphix

Denver, Colorado Senior Technical Support Engineer. Denver, Colorado area. (Longmont) Responsibilities Respond to customer issues as per the SLA guidelines Work cross functionally with engineering, sales and other groups Case Management and customer communication on a

7/7/2015  Denver, CO  Save This Job

Senior Technical Support Engineer

Delphix

Menlo Park, Ca. Senior Technical Support Engineer. Menlo Park, Ca. Responsibilities Respond to customer issues as per the SLA guidelines Work cross functionally with engineering, sales and other groups Case Management and customer communication on a continual

7/7/2015  Menlo Park, CA  Save This Job

Senior Customer Support Engineer Tier-2

RedSeal Systems

Job Description: Performance Objectives See escalated customer support cases through to completion Review network device config files, server logs, and RedSeal source code (JAVA, XML) code to find root causes of customer issues Communicate requests for product code fixes to

7/29/2015  Sunnyvale, CA  Save This Job

Senior Software Escalations Engineer

Catbird Networks

Why Our Company Catbird brings the excitement of the start-up, a fun and collaborative work environment, with a culture focused on innovation and excellence. The company's products are cutting edge, loved by our customers who see the impact of better security and the direct

7/19/2015  Scotts Valley, CA  Save This Job

Senior Security Operations Engineer

Imperva Inc.

Senior Security Operations Engineer (Irving, TX) The Senior Security Operations Engineer will be a key part of the Managed Services Delivery group, responsible for providing Managed Security Services for Imperva customers. Specific duties, include: Work alongside professionals

8/5/2015  Irving, TX  Save This Job

Designated Support Engineer, Customer/Product Support Team

Imperva Inc.

Designated Support Engineer, Customer/Product Support Team -- Imperva, Inc. Imperva Inc., the leader in Data Security, is looking for a Designated Support Engineer (DSE) who is a leader --- someone who thrives in a fast paced, high energy environment, who have a passion for

7/6/2015  Irving, TX  Save This Job

Production Support Engineer

CheckPoint HR

Job Location US-NJ-Edison More information about this job: Overview: CheckPoint HR helps SMB organizations automate their HR operations. As a leading Administrative Service Organization (ASO), CheckPoint HR?s powerful, web-based HR Management System (HRMS) offers an affordable,

8/7/2015  Edison, NJ  Save This Job

Senior Escalation Engineer

Nimbus Data Systems

Responsibilities: Interface with customers over the phone or email representing customer support. Proactive management of cases escalated to Level 3 of support. Maintain accurate documentation using support cases in CRM, defects, knowledge bases. Creating defects

6/30/2015  South San Francisco, CA  Save This Job

Senior Client Services Engineer - (01189)

SafeNet Inc.

Description Location: Belcamp, MD Summary: Under general supervision provides technical support to customers, answering moderately complex questions on function and usage of product via the telephone and/or Internet. Serves as primary support liaison between company and

8/18/2015  Belcamp, MD  Save This Job

Escalation and Maintenance Engineer

Bit9

We are looking for an experienced Sustaining Engineer - an exceptional coder, well-rounded problem solver to keep our software up and running and on the cutting edge.

8/5/2015  Waltham, MA  Save This Job

System Design Engineer

Silver Spring Networks

Tracking Code 2028 Job Description Job: Senior Software Developer for Network Analysis Platform Reports to: Senior Director, Network Integration Lab The Network Integration Lab is a team of Network Analysts dedicated to monitoring,

8/28/2015  Redwood City, CA  Save This Job

Software Performance Engineer

Connecture

Job Description The Software Performance Engineer works closely with other members of the Connecture development and QA teams to deliver high quality web-based sales support solutions for the health insurance industry. The Software Performance Engineer?s primary responsibility

8/4/2015  Brookfield, WI  Save This Job

Network Security Engineer - SOC(Shift; Sun - Thurs, 11pm - 7am EST)

Arbor Networks

Network Security Engineer - SOC(Shift; Sun - Thurs, 11pm - 7am EST) in Reston Virginia United States Danaher Company Description Arbor Networks is a leading provider of network security and monitoring solutions for global networks. Its customers include 70 percent of the world?s

7/13/2015  Reston, VA  Save This Job

NOC Engineer

Everbridge

Stage 5: Profitable 

Everbridge is the leading critical communications platform trusted by corporations and communities of all sizes to connect the right people for real-time collaboration and response. Connecting more than 100 million people and internet-enabled devices, the

8/18/2015  Burlington, MA  Save This Job

Systems Senior Engineer

R.J. O'Brien & Associates

Business Unit: Technology Location: Chicago, IL Reports To: Sr. Director, IT Infrastructure Full Time/Part Time: Full Time Hours: Regular Organization Founded in 1914, R.J. O'Brien

8/20/2015  Chicago, IL  Save This Job

Systems Engineer

Peak 10

Peak 10 provides IT infrastructure solutions that ensure the 24/7/365 availability and security of our customers? critical data and applications. Customer-centric and cost-competitive, Peak 10 IT infrastructure solutions are designed to scale and adapt to customers? changing

7/28/2015  Charlotte, NC  Save This Job

Technical Services Engineer, DDR

MongoDB

The Diagnostics & Defect Resolution Engineer (DDRE) is a senior-level role within our world class Technical Services organization. The DDRE applies deep technical expertise in several key subject areas, including diagnosing unexpected behavior in complex distributed systems,

7/28/2015  Austin, TX  Save This Job

Senior Software Engineer (.Net)

Connecture

Job Description The Senior Software Engineer works closely with other members of the Connecture development team to deliver high quality web-based sales support solutions for the health insurance industry. The Software Engineer?s primary responsibility is for presentation-tier

7/5/2015  Farmington, CT  Save This Job

Senior QA Engineer

Sumo Logic

Redwood City, CA Are you looking to join one of Silicon Valley?s hottest startups, with top-tier VC funding and all-star engineering, product, sales, and recruiting teams? We are Sumo Logic and we are building the Next Generation Log Management and Analytics solution ---

8/31/2015  Redwood City, CA  Save This Job