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Senior Escalation Support Engineer Jobs

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Senior Technical Support Engineer - Santa Clara, CA

Silver Peak Systems

We are looking a Senior Technical Support Engineer who will be responsible for helping customers diagnose and resolve complex technical issues. You will work closely with our Engineering team. You will be based at our Santa Clara, CA office and be availab

5/17/2016  Santa Clara, CA  Save This Job

Senior Technical Support Engineer - East Coast

Silver Peak Systems

We are looking a Senior Technical Support Engineer who will be responsible for helping customers diagnose and resolve complex technical issues. You will work closely with our Engineering team.Your ability to successfully troubleshoot complex networking is

5/17/2016  Santa Clara, CA  Save This Job

Senior Technical Support Engineer - 2548

Ruckus Wireless

Field Operations and Business Development Sunnyvale, California Description Company Overview Ruckus Wireless is a pioneer in the wireless infrastructure market, enabling carriers and enterprises to stay ahead of the exploding demand for high-bandwidth applications and

5/5/2016  Sunnyvale, CA  Save This Job

Senior Technical Support Engineer

Delphix

Menlo Park, CA (HQ) Delphix is the market leader in Data-as-a-Service, which helps enterprises accelerate application projects by 50%, including ERP rollouts, custom development, and migrations to private and public clouds. Delphix provides its DaaS Platform as on-premises or

4/13/2016  Menlo Park, CA  Save This Job

Senior Technical Support Engineer

Delphix

Delphix is the market leader in Data-as-a-Service, which helps enterprises accelerate application projects by 50%, including ERP rollouts, custom development, and migrations to private and public clouds. Delphix provides its DaaS Platform as on-premises or cloud software that

4/13/2016  Longmont, CO  Save This Job

Senior Technical Support Engineer

Lattice Engines

Information Technology San Mateo, CA As a Senior Technical Support Engineer, you thrive in a fast-paced, team-oriented environment where you simultaneously manage numerous tasks while providing technical support for our ?Big Data? predictive-analytics SaaS platform to our

3/30/2016  San Mateo, CA  Save This Job

Senior Technical Support Engineer

Astute, Inc.

Position Summary: This role is the opportunity to diagnose and reproduce the more difficult escalated issues that are reported to the Customer Support team. Primary responsibilities include communicating with customers via telephone, written correspondence, through on-line

4/3/2016  Columbus, OH  Save This Job

Technical Support Engineer - Level III Database tools

Idera

Cost of Sales - Houston, TX - Full Time IDERA is seeking a Senior Technical Support Engineer III for our Global Technical Support Team. If you have 5+ years of customer support experience providing top level software technical support and experience working with relational

5/17/2016  Houston, TX  Save This Job

Senior Software Escalations Engineer

Catbird Networks

Why Our Company Catbird brings the excitement of the start-up, a fun and collaborative work environment, with a culture focused on innovation and excellence. The company's products are cutting edge, loved by our customers who see the impact of better security and the direct

4/24/2016  Scotts Valley, CA  Save This Job

Sr Customer Support Engineer (11:30am to 8:30pm shift) 5

Arbor Networks

Sr Customer Support Engineer (11:30am to 8:30pm shift) 5/1/16Full-TimeMA - Westford Refer a friend Apply Job ID: 000125 Company Name: NETSCOUT Direct customer interaction to resolve standard & complex technical support problems Description: Business Unit Posting: NETSCOUT

5/20/2016  MA  Save This Job

Sr Customer Support Engineer

Arbor Networks

Sr Customer Support Engineer 5/5/16Full-TimeMA - Westford Refer a friend Apply Job ID: 000150 Company Name: NETSCOUT Supporting external Customers troubleshooting complex technical support problems Description: Business Unit Posting: NETSCOUT The Technical Customer Support

5/20/2016  Westford, MA  Save This Job

Designated Support Engineer, Customer/Product Support Team

Imperva Inc.

Customer Success Anywhere in the US, United StatesApply Now IT Security is a big deal. It?s in the news, growing rapidly, a critical tool for every company and our specialty. Now is the time to be part of an organization that is changing the game. We are the ONLY company in

4/11/2016  Redwood Shores, CA  Save This Job

Senior Escalation Engineer

Nimbus Data Systems

Responsibilities: Interface with customers over the phone or email representing customer support. Proactive management of cases escalated to Level 3 of support. Maintain accurate documentation using support cases in CRM, defects, knowledge bases. Creating defects

4/9/2016  South San Francisco, CA  Save This Job

Staff Network Engineer

ServiceSource

Req No. REQ109574 Location US-CO-Denver Category Information Technology More information about this job: Job Description: Senior Network Engineer Infrastructure Operations San Francisco, CA About this position ServiceSource is currently seeking a Senior Network Engineer who

4/10/2016  Denver, CO  Save This Job

Cloud Infrastructure Engineer

All Covered

Vienna, Virginia Job Description Position Summary Reporting to the Director of Infrastructure, the Infrastructure Engineer is responsible for supporting the infrastructure systems and services that support the business and its clients. This includes servers, storage, network,

5/11/2016  Vienna, VA  Save This Job

Senior Quality Engineer

Sumo Logic

Redwood City, California, United States Are you looking to join one of Silicon Valley's hottest startups, with top-tier VC funding and all-star engineering, product, and sales teams? At Sumo Logic, we are building the Next Generation Log Management and Analytics solution ?

4/3/2016  Redwood City, CA  Save This Job

Sr. QA Engineer

Vormetric

Engineering San Jose, California Apply Description Linux Sr/Staff Software QA Engineer (lead or senior): ID#2016-89 As a QA engineer, you will work as part of hard working team responsible for the quality of the Vormetric Data Security product lines. The successful candidate

5/24/2016  San Jose, CA  Save This Job

Cloud Systems Engineer

BioIQ

Job Description The Cloud Systems Engineer is responsible for a combination of system administration and platform engineering with direct responsibility for the builds and ongoing support of multiple clients? environments. You will help drive the design of solutions implemented

4/20/2016  Santa Barbara, CA  Save This Job

Sr. Network Security Engineer

Vertafore, Inc.

Information Technology Atlanta, GA, United States As a Senior Security Engineer in Technology and SaaS Operations, you will design, implement and administer highly available network security systems supporting the entire enterprise. You will be part of a skilled team of

4/17/2016  Atlanta, GA  Save This Job

Systems Engineer Manager - West

Silver Peak Systems

The Silver Peak SE manager is the technical leader for all pre-sales system engineers within the region. In this leadership role you will be required to build, train and provide your team with the tools, training and guidance to be successful selling the

5/7/2016  Santa Clara, CA  Save This Job