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Services Escalation Manager Jobs

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Technical Services Consultant - Incident Response & Forensics (open location - remote)

Bit9

This role provides training and implementation services for Bit9 customers utilizing the Carbon Black product. The role acts as part of an implementation team under the direction of a PM for large service engagements and as the single point of contact for

7/22/2014  Waltham, MA  Save This Job

Regional Practice Manager, Professional Services

Acquia

Stage 4: Shipping Product 

Acquia is looking for a full-time Regional Practice Manager to lead our Professional Services team of Technical Consultants and Engagement Managers working with clients and partners to implement the fast growing open-source project, Drupal. The ideal candidate is a self-starter

6/16/2014  New York, NY  Save This Job

Regional Practice Manager, Professional Services

Acquia

Stage 4: Shipping Product 

Acquia is looking for a full-time Regional Practice Manager to lead our Professional Services team of Technical Consultants and Engagement Managers working with clients and partners to implement the fast growing open-source project, Drupal. The ideal candidate is a self-starter

6/16/2014  San Francisco, CA  Save This Job

Shared Services Client Service Manager

Empyrean Benefit Solutions

The Shared Services Client Service Manager is accountable for all aspects of Shared Services delivery for their clients both internally and externally. The ShareThe Shared Services Client Service Manager is accountable for all aspects of Shared Services delivery for their

6/2/2014  Houston, TX  Save This Job

Relationship Manager

InvestEdge, Inc.

Company Profile: InvestEdge is a leading provider of wealth management solutions to banks, trust companies, brokerage firms, and financial advisors. It is in our widely diverse and inclusive group of employees, that we combine state of the art technology with years of experience

6/21/2014  Bala Cynwyd, PA  Save This Job

Senior Client Manager

eChalk

eChalk is a leading provider of communication and instruction software for K-12 schools. Our mission is to provide schools with the technology they need to be successful; we do this by creating software supported by exceptional people. Our Client Management team provides the

6/18/2014  New York, NY  Save This Job

Account Manager

BrandMuscle

Description The Account Manager is responsible for the on-going success of client relationships and managing a team of technically focused support staff. It is their responsibility to build strong and lasting Brandmuscle/client relationship based on the company?s success in

7/17/2014  Austin, TX  Save This Job

Knowledge Services Manager/Instructional Designer

Aternity

Location: USA, Westborough, MA Aternity is seeking a Knowledge Services Manager/Instructional Designer to lead product documentation for Aternity?s customers, partners and internal staff. The Knowledge Services Manager/Instructional Designer will be the expert on the creation and

6/27/2014  Westborough, MA  Save This Job

Account Manager

Log-Net

As a global organization which relies heavily on the talents of its staff, LOG-NET realizes the contribution everybody makes. We are a diverse and unique group of hard-working people, and we take pride in the work we do. We hire and promote the most qualified individuals and work

6/8/2014  Red Bank, NJ  Save This Job

Customer Success Manager

Jive Software

Jive is looking for an experienced, results oriented Customer Success Manager who will drive customer adoption, achieve high levels of business value and establish deep customer relationships with some of the world?s most iconic companies. This leader will be responsible for

6/7/2014  New York, NY  Save This Job

Client Services Manager CSM

iHealth Technologies, Inc.

PRINCIPAL PURPOSE OF JOB: The Client Services Manager is responsible for leading the cross-functional client team and providing the highest level of service to our clients. Role serves as both internal and external client liaison, including triaging, managing, monitoring and

6/3/2014  Atlanta, GA  Save This Job

Product Manager - Hardware

GetWellNetwork

Tracking Code 228-621 Job Description GetWellNetwork, Inc. provides patient engagement solutions that help health care providers engage, educate and empower patients along the care continuum. Our patient-centered platform, delivered across multiple technology platforms including

5/27/2014  Bethesda, MD  Save This Job

Customer Support Manager

AnchorFree

AnchorFree?s mission is to provide secure and private access to the world?s information for every person on the planet. AnchorFree?s Hotspot Shield app is the world?s most popular freedom and privacy platform, that has had over 250 million downloads on mobile devices and

7/8/2014  Mountain View, CA  Save This Job

Manager, Platform Support

The Rubicon Project

The Platform Support Manager is a detail-oriented individual with the ability to prioritize and effectively manage multiple tasks in a rapidly changing environment. They are responsible for the operational duties across the Rubicon Project Buyer Cloud and Seller Cloud platforms.

6/10/2014  New York, NY  Save This Job

Customer Success Manager, Solutions Delivery

Hearsay Labs

It is the Customer Success Manager?s responsibility to drive customer adoption and success within a defined set of customers. This individual should be comfortable at both consulting with and negotiating with a tenured audience, backed by a strong understanding of their business

7/3/2014  San Francisco, CA  Save This Job

Senior Manager, Service Delivery

Coyote Logistics

DescriptionThe Service Desk Manager will be responsible for developing metrics and templates to evaluate technical support issue response times and solution solving skills of the team. They will also ensure Service Level Objectives (SLOs) are met or exceeded and provide daily

6/21/2014  Chicago, IL  Save This Job

AVP, Client Services Manager

Envestnet Asset Management

Description Helps ensure the team is properly prioritizing and processing client inquiries and trade related requests Works with the team to manage queue and servicing issues Acts as a team resource and escalation point for complex client issues

6/7/2014  Chicago, IL  Save This Job

Sr. Customer Success Manager

Satisfaction Unlimited

At Get Satisfaction, this is a high profile role requiring someone with a combination of strategy and execution skills. You?ll work with some of our most important clients from launch to maturity, advising, inspiring and driving their productive adoption of Get Satisfaction?s

6/16/2014  San Francisco, CA  Save This Job

Customer Support Manager

NextIO

The Customer Support Engineer is responsible for post sales activities and providing support for NextIO products and framework that simplifies the process to build, manage and connect datacenter computing environments. The ideal candidate will have worked in a Data Center

6/3/2014  Austin, TX  Save This Job

Consulting Services Manager

Artinsoft

Reports to: Chief Technology Officer Function: Consulting Services Management Location: San Jos-, Costa Rica Purpose Statement. To effectively deliver migration projects, increase our understanding about client?s needs, improve our working methodologies, increase efficiency

5/27/2014  San Jose, CA  Save This Job