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Position Summary: The Tier 2 Technical Support Engineer will work as the second layer of technical support between Tier 1 Support and engineering/development teams. The Tier 2 representative will be highly skilled in troubleshooting, identifying root cause, and resolving issues10/12/2014 South Jordan, UT Save This Job
Job Summary Tier Level 1 Support Engineers are responsible for initial response to all customers inquires via portal, email and telephone. In addition, they manage the Customer Support Lab environments and perform customer advocacy follow-up and communication activities. Tier12/3/2014 Portland, OR Save This Job
Job Location: Chicago, IL Reports to: Support Engineer Team Lead Description SpringCM is seeking an experienced customer support technician who has solid knowledge in document management, BPM/workflow, and web services interfaces. This position requires a self-motivated,12/2/2014 Chicago, IL Save This Job
THE BIG PICTURE: Are you looking for a way to advance beyond your current support role or technology development position? Have you ever felt the urge to jump out of your org chart box to really make a difference? Do you get energized and challenged by juggling multiple11/17/2014 Alpharetta, GA Save This Job
More information about this job: Overview: In a collaborative environment, the Customer Support Engineer (CSE) provides technical assistance for KEMP?s LoadMaster and LoadMaster GEO products to customers and partners. CSEs are expected to provide accurate support for a wide11/25/2014 Melville, NY Save This Job
Location: Bedford, MA Description: As a Production Support Engineer at FirstBest you will work closely with your team, R&D Engineers, and our Professional Services team to diagnose and resolve technical issues for your customers. You will respond to situations across all10/13/2014 Bedford, MA Save This Job
Overview: As the leader in Enterprise Quality Management Solutions, Sparta Systems created TrackWise quality management software. As the industry-leading solution for global quality and compliance management, TrackWise is a web based software application to assist companies?10/20/2014 Holmdel, NJ Save This Job
Job Description See escalated customer support cases through to completion. Review network device config files, server logs, and RedSeal source code (Java, XML) to find root causes of customer issues. Communicate requests for product code fixes to developers. Maintain ongoing10/11/2014 Sunnyvale, CA Save This Job
PERFORMANCE PROFILE: Boingo Wireless is looking for a highly energetic and customer focused person with comprehensive knowledge of IP-based network systems, including Ethernet and WiFi. THIS POSITION WILL INITIALLY INSTALL AND LAUNCH THE BROADBAND NETWORK AT Fort Bragg,10/26/2014 Fort Bragg, NC Save This Job
A Software Engineer II at Verimatrix participates in the creation of a large product suite that enables content protection and security for video delivered via satellite, cable, or the Internet. The software engineer collaborates with his/her teammates to deliver10/22/2014 San Diego, CA Save This Job
Airbnb?s mission is to allow anyone to belong anywhere. We want people to feel at home, in a welcoming community, whenever they?re away from their actual home. We strive for a similar approach throughout our offices as well. A majority of our meeting rooms are modeled after11/17/2014 San Francisco, CA Save This Job
TUNet ? the Tantalus Utility Network ? is deployed at utilities throughout North America determined to drive down operational costs, increase reliability and deliver top-tier customer service. TUNet provides the rapid and reliable two-way data communications utilities need today11/16/2014 Dallas, TX Save This Job
Job Description / Responsibilities: Provide design support for the Tier 2 Well Frac Trailer NPI program. This includes, but is not limited to: Pro/E Design, modeling and working with 3rd party detailers Quality Inspection - Determining why a part does not fit, Whether a part is11/8/2014 Griffin, GA Save This Job
Job Description The Field Applications Engineer provides pre-sales and post-sales technical support to top tier customers in the Bay Area. Work closely with Sales, Marketing, and Engineering to deliver best-in-class solutions to a demanding customer base. Routine tasks will10/26/2014 Carlsbad, CA Save This Job
REPORTS DIRECTLY TO THE DIRECTOR OF OPERATIONS Principal Area of Responsibility The position is responsible for professionally installing and maintaining healthcare equipment and maximizing customer satisfaction. Specific Duties Install company equipment according standards10/13/2014 Mountain View, CA Save This Job
Location:TX - Austin Job Category:Professional Services Employment Duration:Full Time # of Openings:1 More and more companies with complex, outsourced networks of suppliers, logistics providers, and distributors lack much needed visibility, collaboration, and control over the12/16/2014 Austin, TX Save This Job
Operations and Customer Success San Francisco, CA, United States About Us At AppDynamics, our Application Intelligence Platform helps today's software-defined businesses proactively monitor, manage and optimize the most complex software environments. All in real time, and all12/3/2014 San Francisco, CA Save This Job
Engineering Plano, TX, United States About Us At AppDynamics, our Application Intelligence Platform helps today's software-defined businesses proactively monitor, manage and optimize the most complex software environments. All in real time, and all in production. With cloud12/3/2014 Plano, TX Save This Job
Operations and Customer Success San Francisco, CA, United States About Us At AppDynamics, our Application Intelligence Platform helps today's software-defined businesses proactively monitor, manage and optimize the most complex software environments. All in real time, and12/3/2014 San Francisco, CA Save This Job
Sales Los Angeles, CA, United States About Us At AppDynamics, our Application Intelligence Platform helps today's software-defined businesses proactively monitor, manage and optimize the most complex software environments. All in real time, and all in production. With cloud12/3/2014 Los Angeles, CA Save This Job