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Technical Customer Support Agent Jobs

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CUSTOMER SUPPORT AGENT, TIER 2

Blurb

San Francisco, CA The Role As a Tier 2 Customer Support Agent, you will be responsible for supporting our global customer base through multiple mediums of communication. You will represent the Blurb brand to our customers, supporting them by answering questions, solving

12/25/2015  San Francisco, CA  Save This Job

Technical Customer Support Engineer

Calabrio

POSITION SUMMARY Technical Customer Support Engineers provide quality support for Calabrio?s customers. This includes receiving product inquiries; answering questions of varying complexity; and resolving problems for direct end-users of the products as well as for engineers

12/12/2015  Minneapolis, MN  Save This Job

Technical Customer Experience Agent

Slack

Full-Time ? San Francisco Successful, productive teams use a wide variety of services and products in their day-to-day work. Software developers use source control, social media managers monitor Twitter, accountants share spreadsheets in Google Drive, and designers trade assets

12/21/2015  San Francisco, CA  Save This Job

Sr Analyst, Customer Support Operations

Bill.com

Customer Support Palo Alto, California Description Senior Analyst, Customer Support Operations The Senior Analyst for Customer Support Operations will be responsible for providing analytical, operational, and systems support for the Bill.com customer service organization,

1/28/2016  Palo Alto, CA  Save This Job

Customer Experience Agent

Slack

Full-Time ? San Francisco As a Customer Experience Agent for Slack, your task is to make our customers successful. This is a demanding role that requires a broad skillset. Not only will you be directly responsible for keeping Slack's customers happy and productive, but you will

12/21/2015  San Francisco, CA  Save This Job

Campus - Associate Technical Support Engineer

Bit9

The Technical Support Engineer is the first line of contact for customers experiencing issues with installation, configuration, operation and management of Bit9 solutions. They are, the post-sale “face of Bit9” and must be passionate about hel

1/14/2016  Waltham, MA  Save This Job

Manager, Technical Support

Ellie Mae

Department:Technical Support/Customer Support Location:CA - Pleasanton Job Code:150592 Description Ellie Mae (NYSE:ELLI) is a leading provider of enterprise on-demand solutions, including an online network, software and services for the residential mortgage industry. Ellie Mae is

12/6/2015  Pleasanton, CA  Save This Job

Product Support Engineer 2

Ellie Mae

Department:Technical Support/Customer Support Location:CA - Pleasanton Job Code:1057 Description Ellie Mae (NYSE:ELLI) is a leading provider of enterprise on-demand solutions, including an online network, software and services for the residential mortgage industry. Ellie Mae is

12/6/2015  Pleasanton, CA  Save This Job

Product Support Analyst 2

Ellie Mae

Department:Technical Support/Customer Support Location:NE - Omaha Job Code:150612 Description Ellie Mae (NYSE:ELLI) is a leading provider of enterprise on-demand solutions, including an online network, software and services for the residential mortgage industry. Ellie Mae is

12/6/2015  Omaha, NE  Save This Job

Technical Sales Specialist

Netuitive

Stage 5: Profitable $5 - 20M raised$5 - 20M raised

Netuitive is hiring a Technical Sales Specialist. This position will be responsible for supporting our Inside Sales Division in selling and expanding our SaaS monitoring product. This includes being an internal technical resource and also working with prospects and customers on

12/12/2015  Reston, VA  Save This Job

Staff Software Engineer - Vormetric File System Agent

Vormetric

Engineering San Jose, California Description Vormetric is looking for a senior software engineer to join our Unix File System Agent team to design new features and evolve the AIX platform solution to scale and perform to meet new requirements. The ideal candidate brings file

12/7/2015  San Jose, CA  Save This Job

Associate Technical Support Engineer

Bit9

We are looking for an Associate Technical Support Engineer that is hard-working and committed to customer success. The Associate Technical Support Engineer should be comfortable living in both the Support and Engineering environments; translating internal Engineering-speak

1/20/2016  San Francisco, CA  Save This Job

Customer Integration Manager

CallMiner

Location: Fort Myers, FL Reports to: Vice President of Customer Services About CallMiner: CallMiner is the leading cloud-based customer interaction analytics solution for extracting business intelligence and improving agent performance across all contact channels and currently

12/13/2015  Fort Myers, FL  Save This Job

Technical Consultant, Partner Consulting and Sustainment

Bit9

Technical Consultant, Partner and Consulting Sustainment We are looking for a Technical Consultant for our rapidly growing MSSP/IR program. The ideal candidate is hard-working and committed to partner and customer success. The Technical Consultant should be comfortable living in

1/24/2016  Waltham, MA  Save This Job

Partner Certification and Support Advisor

Bit9

Partner Certification and Support Advisor We are looking for a Technical Advisor to grow and support our rapidly expanding partner ecosystem. Bit9+Carbon Black’s partner certification program enables reseller/channel partner consultants to guide and support their

1/24/2016  Waltham, MA  Save This Job

Agent, Quality Control Monitoring

NewEgg

ID 2015-2644 Job Location US-CA-Whittier Posted Date 12/2/2015 Category Customer Service/Support More information about this job: Purpose Of The Job: To monitor Customer Service Representatives? conversations for quality assurance. Responsibilities/Duties: Utilize in-dept.

1/6/2016  Whittier, CA  Save This Job

Critical Case Manager (21384)

IntraLinks

Requisition ID 21384 - Posted 01/06/2016 - Waltham Job Description Print Preview Return to List Overview As a member of the Intralinks Global Support Team, this position will provide case management leadership for all escalated cases from the Level 2 support team. The

2/5/2016  Waltham, MA  Save This Job

MANAGER, ADVOCACY DEVELOPMENT AND ANALYTICS

Zendesk

We are looking for a manager to lead a development and analytics team within the Zendesk Global Advocacy organization. We are growing a team to help build new stuff for a different kind of customer experience and need a leader to build and inspire a team. We are a data driven

1/20/2016  Madison, WI  Save This Job

SENIOR SALES ENGINEER - Enterprise Testing Group

Empirix

Reports to: Director of Sales Engineering Empirix stands alone at the forefront of network performance solutions that preempt technology issues, ensure peak level performance, and predict the smartest actions for delighting customers, controlling costs, and optimizing business

12/26/2015  Bedford, MA  Save This Job

Quality Engineer

Niagara Thermal

Job Description: Responsible for communicating and facilitating quality throughout the organization and the supply chain. - Daily support of production areas for quality issues, coordination of product and process changes and change requests, questions, troubleshooting guidance

12/26/2015  Niagara Falls, NY  Save This Job