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Technical Escalation Lead Jobs

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Sr. Technical Support Engineer

Astute, Inc.

Job Description This role is the opportunity to diagnose and reproduce the more difficult escalated issues that are reported to the Customer Support team. Primary responsibilities include communicating with customers via telephone, written correspondence, through on-line

3/15/2014  Columbus, OH  Save This Job

Vice President, Technical Solutions

The Rubicon Project

LOCATION: New York or San Francisco Rubicon Project is seeking a Vice President ? Technical Solutions to join our team based in NY, LA or SF to build and lead a Technical Solutions organization. As the Vice President of Technical Solutions, you will manage a team that possesses

3/21/2014  New York, NY  Save This Job

Vice President, Technical Solutions

The Rubicon Project

LOCATION: New York or San Francisco Rubicon Project is seeking a Vice President ? Technical Solutions to join our team based in NY, LA or SF to build and lead a Technical Solutions organization. As the Vice President of Technical Solutions, you will manage a team that possesses

3/21/2014  New York, NY  Save This Job

Backline Technical Support Engineer, Cloud Services (Office365)

Centrify

Centrify is currently seeking a Backline Technical Support Engineer for its cloud-based services for extending the reach of Active Directory to mobile and the cloud providing a single sign-on experience leveraging existing infrastructure and skillsets. Cloud and mobile

3/21/2014  Santa Clara, CA  Save This Job

Technical Support Specialist Level 3- CLM

SciQuest

Overview: Responsible for providing third tier technical support to software clients, SciQuest?s Support Analysts maintain a close relationship with key client contacts as well as utilizing their technical skills to resolve application issues. Support Analysts also play a key

3/27/2014  Cary, NC  Save This Job

Technical Assistance Center Manager?s

Peak 10

Peak 10 is the only data center solutions company with rock solid people, rock solid solutions and rock solid results. Its dedicated team of experts is empowered to serve clients and proactively embraces the industry's evolving technologies. Peak 10's tailored, reliable and

4/9/2014  Charlotte, NC  Save This Job

Technical Support Manager

Catbird Networks

Why Our Company Catbird brings the excitement of the start-up, a fun and collaborative work environment, with a culture focused on innovation and excellence. The company's products are cutting edge, loved by our customers who see the impact of better security and the direct

3/26/2014  Scotts Valley, CA  Save This Job

Technical Support Engineer

Axeda Corporation

Do you enjoy solving problems? Are you getting tired of solving the same old problems? Do you want to be challenged to Apply Nowexpand your skill set, knowledge and add value? Axeda is the place to be. Axeda Corporation is at the center of the machine to machine emerging

4/3/2014  Foxboro, MA  Save This Job

Associate Technical Support Engineer

Axeda Corporation

Axeda Customer Support is the gateway to advanced technical roles within Axeda. It takes technical chops to learn how the Axeda Machine Cloud works and once you have demonstrated your abilities, more advanced technical roles within Axeda IT, Engineering and Operations become

3/4/2014  Foxboro, MA  Save This Job

Technical Program Manager

EPAM Systems

Common information: We are currently seeing a Technical Program Manager to join our Conshohocken area team. This can either be long term contract or a full-time role. As a Technical Program Manager, you are responsible for all activities across multiple internal and external

2/22/2014  Conshohocken, PA  Save This Job

Data Team Lead

Outcome Software, Inc.

Description PURPOSE Manage end-to-end delivery of data management services for single/multi-service projects, ensuring quality deliverables on time and within budget, to customer satisfaction. Provide comprehensive data management expertise to Clinical Data Management (CDM)

2/25/2014  Cambridge, MA  Save This Job

Data Team Lead

Outcome Software, Inc.

Description PURPOSE Manage end-to-end delivery of data management services for single/multi-service projects, ensuring quality deliverables on time and within budget, to customer satisfaction. Provide comprehensive data management expertise to Clinical Data Management (CDM)

2/25/2014  Cambridge, MA  Save This Job

Sr Technical Project Manager

Outcome Software, Inc.

Job Description Sr Technical Project Manager-1401871 Description PURPOSE Oversees and manages the operational aspects of ongoing projects and programs. Will ensure that all project work is completed in accordance with SOPs, policies and practices. RESPONSIBILITIES

2/25/2014  Cambridge, MA  Save This Job

Support Manager - Technical Account Management Team

Jive Software

The Technical Account Management Team Support Manager is a leader and advocate for customer success in Jive Customer Support. In this role you will lead a team of high-performing, seasoned Technical Account Managers and will ultimately be responsible for the technical success of

3/20/2014  Portland, OR  Save This Job

Technical Project Manager

Outcome Software, Inc.

Description PURPOSE Lead and manage delivery of client technical specifications to project team with minimal guidance which includes gathering requirements and creating specifications; ensuring and managing quality deliverables on time and within budget, to customer

2/25/2014  Cambridge, MA  Save This Job

Technical Program Manager

Turn

About Turn delivers real-time insights that transform the way leading advertising agencies and marketers make decisions. Our cloud applications and Internet-scale architecture work together to provide a complete picture of customers, execute cross-channel campaigns, and connect

2/20/2014  Redwood City, CA  Save This Job

Lead Technical Support Engineer

SailPoint Technologies

Description : Aiding the Support Director in managing the US based IdentityIQ Support Team in addition to the duties of a Support Engineer. Regular Team Meetings with the US Support team to review open cases. Handling case escalations from Account Managers to ensure customer

2/23/2014  Austin, TX  Save This Job

Regional Practice Director, Professional Services

Acquia

Stage 4: Shipping Product 

Acquia is looking for a full-time Regional Practice Director to lead our Professional Services team of Technical Consultants and Engagement Managers working with clients and partners to implement the fast growing open-source project, Drupal. The ideal candidate is a self-starter

3/24/2014  Burlington, MA  Save This Job

Regional Practice Director, Professional Services

Acquia

Stage 4: Shipping Product 

Acquia is looking for a full-time Regional Practice Director to lead our Professional Services team of Technical Consultants and Engagement Managers working with clients and partners to implement the fast growing open-source project, Drupal. The ideal candidate is a self-starter

3/24/2014  Burlington, MA  Save This Job

Practice Director, Digital Continuous Development

Acquia

Stage 4: Shipping Product 

Practice Director, Digital Continuous Development Acquia is looking for a full-time Practice Director to lead our Digital Continuous Development team of Technical Consultants and Digital Product managers working with clients and partners to implement the fast growing open-source

2/22/2014  Burlington, MA  Save This Job