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Technical Escalation Lead Jobs

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Senior Technical Support Engineer

Astute, Inc.

Position Summary: This role is the opportunity to diagnose and reproduce the more difficult escalated issues that are reported to the Customer Support team. Primary responsibilities include communicating with customers via telephone, written correspondence, through on-line

4/3/2016  Columbus, OH  Save This Job

Technical Services Team Lead

MongoDB

Servicing the most popular NoSQL database, with growth in every industry vertical, presents new challenges every day. Successful members of the Technical Services team will not only be comfortable diving into these uncharted waters but will be excited to solve the problems our

2/24/2016  Palo Alto, CA  Save This Job

Lead Infrastructure Engineer

iPipeline, Inc.

ID 2016-2693 # of Openings 1 Job Locations US-PA-Exton Posted Date 4/2/2016 Category Information Technology More information about this job: Overview: iPipeline is a leading provider of cloud-based software solutions for the life insurance industry. Through our SaaS

4/26/2016  Exton, PA  Save This Job

Technical Support Engineer - Level III Database tools

Idera

Cost of Sales - Houston, TX - Full Time IDERA is seeking a Senior Technical Support Engineer III for our Global Technical Support Team. If you have 5+ years of customer support experience providing top level software technical support and experience working with relational

5/17/2016  Houston, TX  Save This Job

Team Lead, Agency Ad Operations

Operative

Operative is a software and services company that helps both digital agencies and publishers simplify the business of advertising. As a lead of our agency ad operations team you will act as player/coach to help guide a team of ad operations mangers and drive successful

5/16/2016  New York, NY  Save This Job

Team Lead, Publisher Ad Operations

Operative

Operative is a software and services company that helps both digital agencies and publishers simplify the business of advertising. As a lead of our publisher ad operations team you will act as player/coach to help guide a team of ad operations mangers and drive successful

5/16/2016  New York, NY  Save This Job

Technical Delivery Services Manager

Zuora

The Zuora Customer Success Team is seeking a proven leader to drive product adoption, share best practices and implement growth and optimization strategies in order to drive maximum value and success within our customer base. Join the Subscription Revolution! Zuora is the

5/12/2016  Foster City, CA  Save This Job

Technical Support Manager

Coursera

Administration Mountain View, CA Coursera is scaling a global platform to provide universal access to the world?s best education, and we?re driven by the passion and mission to let people learn without limits. At Coursera, our IT team focuses on continually improving our

5/24/2016  Mountain View, CA  Save This Job

Customer Technical Assistance Center (CTAC) Manager

Education Networks of America

Full-Time Nashville, TN Join our dynamic Internet connectivity and communications company that values employee contributions to customer service excellence and business results, and invests in employees? skills and abilities. ENA, (Education Networks of America) Inc., named

5/3/2016  Nashville, TN  Save This Job

Lead Field Engineer

York Telecom

Location : San Francisco CA US 94101 Job Type : Full Time Shift/Hours : First Shift (Day) Career Level : Experienced (Non-Manager) Education : Bachelor's Degree Category : AV Technology Job Description : For over 25 years, Yorktel has been the video managed services partner

4/12/2016  San Francisco, CA  Save This Job

Cloud Infrastructure Engineer

All Covered

Vienna, Virginia Job Description Position Summary Reporting to the Director of Infrastructure, the Infrastructure Engineer is responsible for supporting the infrastructure systems and services that support the business and its clients. This includes servers, storage, network,

5/11/2016  Vienna, VA  Save This Job

Enterprise Professional Services Manager

LogRhythm

Boulder, CO LogRhythm is looking for an Enterprise Professional Services Manager who will lead a team of consultants responsible for a world class delivery of our product to our customers. With the hyper competitive nature of this domain and the threats our customers face we

4/26/2016  Boulder, CO  Save This Job

Solutions Analyst

Retrofit

Location: Chicago, ILDepartment: OperationsType: Full TimeMin. Experience: Mid Level Who we are: Retrofit?s vision is to transform lives and workplaces by improving health, happiness and performance. Our mission is to deliver the most personalized weight-management and

4/28/2016  Chicago, IL  Save This Job

Supplier Technology Engineer - Avionics

SpaceX

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on

4/28/2016  Hawthorne, CA  Save This Job

Security Operations Manager

Alert Logic

Location:United States - Houston Department:SOC Description Alert Logic, the leader in security and compliance solutions for the cloud, provides Security-as-a-Service for on-premises, cloud, and hybrid infrastructures, delivering deep security insight and continuous protection

5/11/2016  Houston, TX  Save This Job

Account Director, Demand

PulsePoint

New York About PulsePoint PulsePoint? is a next-gen advertising technology platform that fuses the science of programmatic targeting, distribution and optimization with the art of content marketing. Our platform is powered by terabytes of impression-level data, allowing

4/27/2016  New York, NY  Save This Job

Solutions Architect

All Covered

Deerfield, Illinois Job Description Job Summary: The objective of the Solutions Architect is to develop technology solutions and strategies for clients and ensure the growth of the project revenue stream by facilitating the sale of opportunities, ensuring project services through

5/11/2016  Deerfield, IL  Save This Job

Senior Manager, Digital Marketing Operations

Cord Blood Registry

Scope: As a member of the Marketing Team, the Senior Manager of Digital Marketing Operations is responsible for identifying key opportunities to improve user engagement through improving technology, data, systems and process. He/she will develop road map to support digital

5/9/2016  San Bruno, CA  Save This Job

Head of IT Operations

PulsePoint

at PulsePoint New York The Director of IT Operations will be tasked with delivering the strategic and tactical changes necessary to support and operate a high volume, high-transaction dynamic and rapidly changing 24/7 systems environment covering our ad exchange, RTB platform,

5/27/2016  New York, NY  Save This Job

Help Desk Technician I

Astadia

Job Details Requisition Number16-0054 Post Date5/11/2016 Posting TitleHelp Desk Technician I CityJacksonville StateFL DescriptionReporting to Team Lead or designated manager, this person serves as the first point of contact with client in order to solve incidents. Needs to

5/17/2016  Jacksonville, FL  Save This Job