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Technical Escalation Lead Jobs

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Sr. Technical Support Engineer

Astute, Inc.

Job Description This role is the opportunity to diagnose and reproduce the more difficult escalated issues that are reported to the Customer Support team. Primary responsibilities include communicating with customers via telephone, written correspondence, through on-line

3/10/2015  Columbus, OH  Save This Job

Tech Lead - Custom Development Team for Hearst Television Inc. (HTV)

Internet Broadcasting Systems

Internet Broadcasting is seeking a highly motivated and skilled individual to be part of a dedicated development and production team located in Saint Paul, MN for Hearst Television Inc. Hearst Television?s web sites provide local news, weather and information to TV markets across

3/28/2015  St. Paul, MN  Save This Job

IT Lead

AppDynamics

Information Technology San Francisco, CA, United States About Us At AppDynamics, our Application Intelligence Platform helps today's software-defined businesses proactively monitor, manage and optimize the most complex software environments. All in real time, and all in

4/29/2015  San Francisco, CA  Save This Job

Technical Support Engineer-Cloud Services

Systech

Tracking Code 46-099 Job Description SUMMARY: The Technical Support Cloud Engineer ? Tier 3 is the final escalation point within the Customer Care & Technical Support Organization. Technical issues that cannot be resolved by levels 1 & 2 support staff are escalated to Technical

4/29/2015  Cranbury, NJ  Save This Job

Technical Escalations Manager

Mirantis

As a member of the Global Technical Support & Operations Organization, the Critical Situation Manager is assigned to manage and expedite resolution of the most urgent Customer problems involving our products and services. This person serves as the communication focal point for

4/15/2015  Mountain View, CA  Save This Job

Technical Support Engineer

Systech

Tracking Code 45-099 Job Description SUMMARY: The Technical Support Engineer ? Tier 2 (TSE ? L2) has sufficient product knowledge and experience to resolve general inquires and the majority of technical support issues received from customers, field support and internal & external

4/29/2015  Cranbury, NJ  Save This Job

Director of Global Technical Support

Centrify

Job Tracking ID: 512449-492939Job Location: Santa Clara, CAJob Level: AnyLevel of Education: AnyJob Type: Full-Time/RegularDate Updated: April 13, 2015Years of Experience: AnyStarting Date: July 1, 2015 «Back to job search Invite a friend: Print Job

4/21/2015  Santa Clara, CA  Save This Job

Technical Account Manager - Strategic

Actiance Inc.

Location: NYC OPPORTUNITY Today?s communications landscape is dynamic and increasingly complex. Actiance allows companies to use email, enterprise social software, unified communication, instant messaging, and social media in a way that allows them to improve collaboration and

3/23/2015  New York, NY  Save This Job

Technical Account Manager

Mirantis

As our increasing roster of enterprise customers begin their implementation of OpenStack, we are in need of technical talent able to usher our customers through the operational challenges of adopting OpenStack as their cloud computing platform. You will work closely with our

3/16/2015  Mountain View, CA  Save This Job

Technical Customer Success Manager

DocuSign

Customer Service Seattle, WA Send Jobvite Company Information: DocuSign is the Electronic Transaction & Signature Management leader and global standard for signing anything, anytime, anywhere, on any device. We have enabled over 40 million users to DocuSign more than 300 million

2/21/2015  Seattle, WA  Save This Job

Technical Support Specialist, Tier 2

Arise

Opportunity Details: Overview: Arise Virtual Solutions is a business process outsourcing company that uniquely blends crowdsourcing innovation, virtual technology, and operational efficiencies to deliver better results. For nearly a decade, Arise has been recognized as a

4/20/2015  Miramar, FL  Save This Job

Lead Systems Engineer - Linux

Synchronoss Technologies, Inc.

Overview Senior level technical leader accountable for live services, SLA/SLM reporting, customer advocacy, operations support systems and processes of the Global Operations organization. Sets direction for the maintenance and support of all local Operational support systems and

4/2/2015  Dallas, TX  Save This Job

Local Technical Lead / Specialist

Synchronoss Technologies, Inc.

Overview --- Please submit resume with position Inquiry --- Role Summary Senior level technical leader accountable for live services, SLA/SLM reporting, customer advocacy, operations support systems and processes of the Global Operations organization. Sets direction for the

4/2/2015  Dallas, TX  Save This Job

Client Services Team Lead

Billtrust

More information about this job: Overview: Billtrust is a company that leverages leading cloud technology and a commitment to service to support one of the strongest client lists in business. Respected brands like Kraft Foods, CDW, Toshiba, and Stanley Black & Decker rely on us

4/17/2015  Hamilton, NJ  Save This Job

VBMS Technical Engineer

York Telecom

Location : Baltimore MD US 21201 Job Type : Full Time Shift/Hours : First Shift (Day) Career Level : Experienced (Non-Manager) Education : Bachelor's Degree Category : AV Technology Job Description : For over 25 years, Yorktel has been the video managed services partner around

4/21/2015  Baltimore, MD  Save This Job

Engineering Team Lead

All Covered

New York, New York Job Description All Covered, a division of Konica Minolta, is focused on enabling the success of small and medium-sized businesses through the effective use and management of technology. The company is the US industry leader in the provision of IT Services for

4/20/2015  New York, NY  Save This Job

Engineer Team Lead

All Covered

Job Description All Covered, a division of Konica Minolta, is focused on enabling the success of small and medium-sized businesses through the effective use and management of technology. The company is the US industry leader in the provision of IT Services for companies with

4/20/2015  Doral, FL  Save This Job

Cloud Infrastructure Engineer

All Covered

Phoenix, Arizona Job Description Position Summary Reporting to the Director of Infrastructure, the Infrastructure Engineer is responsible for supporting the infrastructure systems and services that support the business and its clients. This includes servers, storage, network,

4/20/2015  Phoenix, AZ  Save This Job

Staff Software Engineer

E2open

Location:TX - Austin Job Category:Professional Services Employment Duration:Full Time # of Openings:1 More and more companies with complex, outsourced networks of suppliers, logistics providers, and distributors lack much needed visibility, collaboration, and control over the

3/3/2015  Austin, TX  Save This Job

Manager of Training and Support

Maxwell Health

Our Manager of Training Support will lead our Product Specialist and Customer Support teams, both of which are client-facing teams with the ultimate goal of helping our customers be as successful as possible using the Maxwell platform. This person will be responsible for building

3/31/2015  Boston, MA  Save This Job