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Technical Escalation Lead Jobs

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Sr. Technical Support Engineer (Tier 2)

Astute, Inc.

Job Description Sr. Technical Support Engineer Position Summary: This role is the opportunity to diagnose and reproduce the more difficult escalated issues that are reported to the Customer Support team. Primary responsibilities include communicating with customers via telephone,

7/7/2016  Columbus, OH  Save This Job

Senior Technical Support Engineer

Astute, Inc.

Position Summary: This role is the opportunity to diagnose and reproduce the more difficult escalated issues that are reported to the Customer Support team. Primary responsibilities include communicating with customers via telephone, written correspondence, through on-line

6/7/2016  Columbus, OH  Save This Job

Technical Lead

Alert Logic

Location:United States - Houston Department:Technical Services Description Alert Logic is a leading provider of on-demand compliance and security solutions for mid-sized organizations. Our on-demand platform utilizes software-as-a-service (SaaS) to provide our customers with the

7/19/2016  Houston, TX  Save This Job

Lead Linux Engineer

iPipeline, Inc.

ID 2016-2693 # of Openings 1 Job Locations US-PA-Exton Posted Date 4/2/2016 Category Information Technology More information about this job: Overview: iPipeline is a leading provider of cloud-based software solutions for the life insurance industry. Through our SaaS

6/2/2016  Exton, PA  Save This Job

TECHNICAL PROGRAM MANAGER

Acquia

Stage 4: Shipping Product 

Department: Engineering Location: Boston, MA We are looking for a Senior Technical Program Manager to lead the continuous delivery of Acquia?s industry-leading Cloud and SaaS products using Agile processes. You will report to the Chief Products Officer, manage product

6/26/2016  Boston, MA  Save This Job

Team Lead, Publisher Ad Operations

Operative

Operative is a software and services company that helps both digital agencies and publishers simplify the business of advertising. As a lead of our publisher ad operations team you will act as player/coach to help guide a team of ad operations mangers and drive successful

6/22/2016  New York, NY  Save This Job

Senior Technical Support Manager, Tier 3

Bill.com

Customer Support Palo Alto, California APPLY Description Senior Technical Support Manager, Tier 3: Job Summary The Tier 3 Technical Support Team is the highest and most senior level of support at Bill.com. The Senior Technical Support Manager, Tier 3 is responsible for the

7/19/2016  Palo Alto, CA  Save This Job

Technical Support Technician, Tier 3

Arise

State/Province Florida City Miramar Position Type .. Opportunity Details: Overview: Arise Virtual Solutions is changing the way companies think about call center services. Arise provides a virtual platform to connect primarily work-at-home service professionals running small

6/20/2016  Miramar, FL  Save This Job

Manager, Support Services

LogRhythm

at LogRhythm (View all jobs) Boulder, CO LogRhythm is looking for a Manager, Support Services who will be responsible and accountable for ensuring technical support excellence through the management of a Support Services team. The Manager will work with other teams to support

7/2/2016  Boulder, CO  Save This Job

Manager, Services Operations

LogRhythm

at LogRhythm (View all jobs) Boulder, CO LogRhythm is looking for a Manager, Services Operations that will lead our Co-Pilot Services and Technical Account Management (TAM) teams tasked with managing the technical relationships with our customer?s and optimizing their security

7/2/2016  Boulder, CO  Save This Job

Implementation Specialist

Retrofit

Open Positions Implementation Specialist Location: Chicago, ILDepartment: OperationsType: Full TimeMin. Experience: Mid Level Who we are: Retrofit?s vision is to transform lives and workplaces by improving health, happiness and performance. Our mission is to deliver the most

6/4/2016  Chicago, IL  Save This Job

Sales Engineering Manager - Federal

LogRhythm

at LogRhythm (View all jobs) Washington, D.C. LogRhythm is searching for a people?focused, highly technical sales professional who provides strong technical sales support, technical direction and business guidance to the sales engineering team. The Sales Engineering Manager

6/2/2016  Washington, DC  Save This Job

Security Operations Manager

Alert Logic

Location:United States - Houston Department:SOC Description Alert Logic, the leader in security and compliance solutions for the cloud, provides Security-as-a-Service for on-premises, cloud, and hybrid infrastructures, delivering deep security insight and continuous protection

6/19/2016  Houston, TX  Save This Job

Senior Security Analyst

Alert Logic

Location:United States - Houston Department:Corporate Security and IT Description Alert Logic is a leading provider of on-demand compliance and security solutions for mid-sized organizations. Our on-demand platform utilizes software-as-a-service (SaaS) to provide our customers

7/19/2016  Houston, TX  Save This Job

Director of IT Operations

PulsePoint

at PulsePoint New York The Director of IT Operations will be tasked with delivering the strategic and tactical changes necessary to support and operate a high volume, high-transaction dynamic and rapidly changing 24/7 systems environment covering our ad exchange, RTB platform,

7/1/2016  New York, NY  Save This Job

Systems Support Senior Associate

R.J. O'Brien & Associates

Business Unit: Technology Location: Chicago Reports To: Manager of Systems Support Full Time/Part Time: Full Time Hours: Regular Position Summary This position will serve as level 2 escalation

6/30/2016  Chicago, IL  Save This Job

Help Desk Technician I

Astadia

Job Details Requisition Number16-0054 Post Date5/11/2016 Posting TitleHelp Desk Technician I CityJacksonville StateFL DescriptionReporting to Team Lead or designated manager, this person serves as the first point of contact with client in order to solve incidents. Needs to

6/26/2016  Jacksonville, FL  Save This Job

Help Desk Technician I

Astadia

Job Details Requisition Number16-0053 Post Date5/11/2016 Posting TitleHelp Desk Technician I CityJacksonville StateFL DescriptionReporting to Team Lead or designated manager, this person serves as the first point of contact with client in order to solve incidents. Needs to

6/26/2016  Jacksonville, FL  Save This Job

Help Desk Technician I

Astadia

Job Details Requisition Number16-0016 Post Date2/3/2016 Posting TitleHelp Desk Technician I CityJacksonville StateFL DescriptionReporting to Team Lead or designated manager, this person serves as the first point of contact with client in order to solve incidents. Needs to

6/26/2016  Jacksonville, FL  Save This Job

VOICE SOLUTION SPECIALIST

Zendesk

Zendesk is building a new business around our Zendesk Voice product and we are looking for someone to lead the enablement of our global sales team as a solution specialist. We are looking for a sales leader to ensure that our go-to-market team is empowered to deliver Zendesk

6/8/2016  San Francisco, CA  Save This Job