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Technical Support, Tier 1 Jobs

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Technical Support Engineer 1 (JOB #632)

Tripwire

Job Summary Tier Level 1 Support Engineers are responsible for initial response to all customers inquires via portal, email and telephone. In addition, they manage the Customer Support Lab environments and perform customer advocacy follow-up and communication activities. Tier

7/14/2015  Portland, OR  Save This Job

Application Support Engineer [1 Year Fixed Term]

Liquidnet Holdings

Description Application Support Engineer 1 Year Fixed Term Liquidnet Europe Limited is seeking a highly competent Application Support Engineer for its Product Support team. Our small application support team are looking for a switched-on, experienced professional who has the

8/18/2015  New York, NY  Save This Job

Technical Support Manager

Asteres

Asteres is seeking a Technical Support Manager (TSM) to provide high-quality customer support for our ScriptCenter product. The TSM will provide case logging, escalation, technical assistance, and knowledge base administration as part of a 24-7 support organization. This

8/11/2015  San Diego, CA  Save This Job

Tier 1 Tech Support - Full Time, Part Time (all shifts available)

Voonami

The Tier 1 Support Engineer at Voonami is the primary contact for our customer base. The Tier 1 Support Engineer is responsible for actively responding to phone calls, emails or other forms of communication from our customer base. The main goal, working in conjunction with our

7/14/2015  Orem, UT  Save This Job

Technical Support Engineer-Cloud Services

Systech

Tracking Code 46-099 Job Description SUMMARY: The Technical Support Cloud Engineer ? Tier 3 is the final escalation point within the Customer Care & Technical Support Organization. Technical issues that cannot be resolved by levels 1 & 2 support staff are escalated to Technical

7/15/2015  Cranbury, NJ  Save This Job

Technical Support Specialist

Mobile Aspects

Position reports to: Senior Director, Customer Success Position Description: The Technical Support Specialist is responsible for providing Tier I and II technical support via phone, email, and web for Mobile Aspects customers. This will be a hands-on position in our global

7/14/2015  Pittsburgh, PA  Save This Job

Technical Support Manager

Exari Group

Company Background Exari is an exciting and vibrant multinational company with an office in the heart of Boston?s Back Bay. We are a global leader in the development of document automation, document assembly and Contract Lifecycle Management (CLM) solutions for large and

7/19/2015  Boston, MA  Save This Job

Technical Support Engineer

Nexidia

Job Details Level Experienced Salary Range Undisclosed Job Location USA-GA-Atlanta Travel Percentage None Position Type Full Time Job Shift Undisclosed Education Level 4 Year Degree Job Category Undisclosed Description JOB SUMMARY The Technical Support Engineer provides

7/11/2015  Atlanta, GA  Save This Job

Sr Technical Support Engineer

PHT

Senior Technical Support Engineer This is a Tier 2/Tier 3 hybrid Technical Support role that is responsible for performing detailed analysis and investigation into incidents for device (phone and tablet) and web applications that are deployed globally for clinical research data

5/11/2015  Boston, MA  Save This Job

Technical Support Specialist, Engage

MindBody Software

POSITION SUMMARY: The Technical Support Specialist is responsible for Tier 1 and Tier 2 client support in regards to custom mobile applications created and supported MINDBODY. This role fields incoming calls, emails, and social media enquiries from clients and potential clients.

8/5/2015  San Luis Obispo, CA  Save This Job

Technical Support Engineer II - Uptime

Idera

Tracking Code 1454 Job Description Idera is seeking a Technical Support Engineer II to join our team. If you have excellent problem-solving skills and are independent and self-motivated, yet also highly team-oriented, we want you on our team! Job Description Document and

7/11/2015  Houston, TX  Save This Job

Technical Support Agent - Tier 1

CommericalTribe

CommercialTribe is a social learning platform that enables sales reps to teach and learn from one another. Headquartered in Denver, we?re a proven start-up that has passed the initial product development phase. We?re currently working with several brand-name enterprise customers

7/22/2015  Denver, CO  Save This Job

Technical Support Engineer

Black Duck Software

Location: Burlington, MA Technical Support Engineer Black Duck Software is seeking an exceptional Technical Support Engineer to join our Technical Support team! The Technical Support Engineer will provide email and telephone based technical and product usage support to Black

8/27/2015  Burlington, MA  Save This Job

Technical Support Engineer- Level 2 (Alpharetta, GA) (JOB #750)

Tripwire

Job Summary The Level 2 Tech Support Engineer is responsible for providing business critical technical support to partners, highly-skilled customers, IT and functional staff. In addition, the position requires frequent interaction with Product Development and Consulting

8/13/2015  Alpharetta, GA  Save This Job

Manager, Technical Support

GenoLogics Life Sciences Software Inc.

Position Overview The Manager, Technical Support provides guidance and support to the Technical Support Team. This team is responsible for the delivery of technical support to our customer base as well as internal team. The Manager, Technical Support is responsible for ensuring

8/11/2015  Redwood City, WA  Save This Job

Senior Technical Support Engineer

Cloudmark

Company Overview Cloudmark produces high performance messaging security solutions to the world?s largest ISPs, mobile and social networks. Our customers include over 100 of the world's largest Internet service providers, including the majority of tier-1 operators in North

7/19/2015  San Francisco, CA  Save This Job

Technical Support Specialist I

HighJump Software

Job Type:Full-Time Location:Cranberry Township, PA Job Description: HighJump Software, TrueCommerce EDI Solutions Group provides everything small-to-mid tier companies need to fully implement EDI from one source. Since 1995, our mission has been to make EDI painless by

7/18/2015  Cranberry Township, PA  Save This Job

Technical Support

Virtustream

Job ID 2015-1740 Job Location US-MD-Bethesda Type Regular Full-Time Posted Date 5/19/2015 Targeted Job Start Date 6/2/2014 # of Openings 1 More information about this job: POSITION SUMMARY & RESPONSIBILITIES: Virtustream (www.virtustream.com) is a leading enterprise

7/11/2015  Bethesda, MD  Save This Job

Desktop Support Engineer, Team Lead

Velocify

Desktop Support Engineer, Team LeadCompany Overview:Velocify is one of the fastest growing software-as-a-service companies in the country, providing the market-leading solution for intelligent sales automation and cloud-based telephony. Velocify’s software is designed for

8/7/2015  El Segundo, CA  Save This Job

Support Engineering Team Lead

Imperva Inc.

Imperva, the leading cyber-security provider for business, is growing to meet the demands for our products. This growth has caused a need for a Support Engineering Team Lead in our Incapsula team located in Redwood Shores. Incapsula (www.incapsula.com) is award-winning in

8/5/2015  Redwood City, CA  Save This Job