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Job Summary Tier Level 1 Support Engineers are responsible for initial response to all customers inquires via portal, email and telephone. In addition, they manage the Customer Support Lab environments and perform customer advocacy follow-up and communication activities. Tier5/5/2015 Portland, OR Save This Job
Jawbone believes Customer Service is an extension of the product, and should be as exquisitely designed as our award-winning products.Â Customer Service is our most important direct dialogue with users â itâs a touchpoint that follows the customer from product6/24/2015 San Francisco, CA Save This Job
Tracking Code 49-099 Job Description SUMMARY: The Technical Support Engineer ? Tier 2 (TSE ? L2) has sufficient product knowledge and experience to resolve general inquires and the majority of technical support issues received from customers, field support and internal & external6/5/2015 Princeton, NJ Save This Job
Tracking Code 45-099 Job Description SUMMARY: The Technical Support Engineer ? Tier 2 (TSE ? L2) has sufficient product knowledge and experience to resolve general inquires and the majority of technical support issues received from customers, field support and internal & external5/6/2015 Cranbury, NJ Save This Job
The Tier 1 Support Engineer at Voonami is the primary contact for our customer base. The Tier 1 Support Engineer is responsible for actively responding to phone calls, emails or other forms of communication from our customer base. The main goal, working in conjunction with our5/5/2015 Orem, UT Save This Job
Position Summary: The Tier 2 Technical Support Engineer will work as the second layer of technical support between Tier 1 Support and engineering/development teams. The Tier 2 representative will be highly skilled in troubleshooting, identifying root cause, and resolving issues4/18/2015 South Jordan, UT Save This Job
Tracking Code 46-099 Job Description SUMMARY: The Technical Support Cloud Engineer ? Tier 3 is the final escalation point within the Customer Care & Technical Support Organization. Technical issues that cannot be resolved by levels 1 & 2 support staff are escalated to Technical5/6/2015 Cranbury, NJ Save This Job
Position Type: Full Time Location: South Jordan, UT Position Summary: We?re seeking a ?can-do? Individual who is the right mix of customer advocate, product champion, and problem-solving enthusiast. A love for technology and software is a must. You?ve got to love our4/18/2015 South Jordan, UT Save This Job
Position reports to: Senior Director, Customer Success Position Description: The Technical Support Specialist is responsible for providing Tier I and II technical support via phone, email, and web for Mobile Aspects customers. This will be a hands-on position in our global5/4/2015 Pittsburgh, PA Save This Job
Senior Technical Support Engineer This is a Tier 2/Tier 3 hybrid Technical Support role that is responsible for performing detailed analysis and investigation into incidents for device (phone and tablet) and web applications that are deployed globally for clinical research data5/11/2015 Boston, MA Save This Job
Identity is the new perimeter At Ping Identity we are solving today?s most important security issues: How do I access all the websites and resources I need securely? How do I manage all my employees? credentials for SaaS applications? How do I integrate my business partners and5/6/2015 Denver, CO Save This Job
Location: Burlington, MA Technical Support Engineer Black Duck Software is seeking an exceptional Technical Support Engineer to join our Technical Support team! The Technical Support Engineer will provide email and telephone based technical and product usage support to Black5/18/2015 Burlington, MA Save This Job
Job Type:Full-Time Location:Cranberry Township, PA Job Description: HighJump Software, TrueCommerce EDI Solutions Group provides everything small-to-mid tier companies need to fully implement EDI from one source. Since 1995, our mission has been to make EDI painless by5/9/2015 Cranberry Township, PA Save This Job
Company Overview Cloudmark produces high performance messaging security solutions to the world?s largest ISPs, mobile and social networks. Our customers include over 100 of the world's largest Internet service providers, including the majority of tier-1 operators in North5/9/2015 San Francisco, CA Save This Job
Job ID 2015-1740 Job Location US-MD-Bethesda Type Regular Full-Time Posted Date 5/19/2015 Targeted Job Start Date 6/2/2014 # of Openings 1 More information about this job: POSITION SUMMARY & RESPONSIBILITIES: Virtustream (www.virtustream.com) is a leading enterprise5/28/2015 Bethesda, MD Save This Job
ID 2015-1768 # of Openings 1 Job Locations US-UT-Salt Lake City Posted Date 6/4/2015 Category Information Technology More information about this job: Overview: iPipeline is a leading provider of cloud-based software solutions for the life insurance industry. Through our SaaS6/11/2015 Salt Lake City, UT Save This Job
Sr. Technical RecruiterCompany Overview:Velocify is one of the fastest growing software-as-a-service companies in the country, providing the market-leading solution for intelligent sales automation and cloud-based telephony. Velocifyâs software is designed for high-velocity6/23/2015 El Segundo, CA Save This Job
Location:CA-Pleasanton Job Code:893 Description Title: Product Support Engineer II Location: HQ Ellie Mae (NYSE:ELLI) is a leading provider of enterprise on-demand solutions, including an online network, software and services for the residential mortgage industry. Ellie Mae is6/4/2015 Pleasanton, CA Save This Job
Imperva, the leading cyber-security provider for business, is growing to meet the demands for our products. This growth has caused a need for a Senior Support Engineerin our Incapsula team located in Redwood Shores. Incapsula (www.incapsula.com) is award-winning in Cloud-Based6/30/2015 Redwood City, CA Save This Job
Location: Atlanta, Georgia DESCRIPTION JOB SUMMARY: The Support Analyst Tier II will analyze, troubleshoot and resolve complex issues arising from internal/external users of Ruffalo Noel Levitz's Enrollment Manager Software and other products and services within the Enrollment5/10/2015 Atlanta, GA Save This Job