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Job Summary Tier Level 1 Support Engineers are responsible for initial response to all customers inquires via portal, email and telephone. In addition, they manage the Customer Support Lab environments and perform customer advocacy follow-up and communication activities. Tier10/31/2015 Vancouver, WA Save This Job
Tracking Code 91-099 Job Description SUMMARY: The Technical Support Engineer ? Tier 2 (TSE ? L2) has sufficient product knowledge and experience to resolve general inquires and the majority of technical support issues received from customers, field support and internal & external12/1/2015 Cranbury, NJ Save This Job
The Tier 1 Support Engineer at Voonami is the primary contact for our customer base. The Tier 1 Support Engineer is responsible for actively responding to phone calls, emails or other forms of communication from our customer base. The main goal, working in conjunction with our9/26/2015 Orem, UT Save This Job
Tracking Code 70-099 Job Description SUMMARY: The Technical Support SAAS Engineer ? Tier 3 is the final escalation point within the Customer Care & Technical Support Organization. Technical issues that cannot be resolved by levels 1 & 2 support staff are escalated to Technical11/1/2015 Princeton, NJ Save This Job
Position reports to: Senior Director, Customer Success Position Description: The Technical Support Specialist is responsible for providing Tier I and II technical support via phone, email, and web for Mobile Aspects customers. This will be a hands-on position in our global10/31/2015 Pittsburgh, PA Save This Job
Job Details Level Experienced Salary Range Undisclosed Job Location USA-GA-Atlanta Travel Percentage None Position Type Full Time Job Shift Undisclosed Education Level 4 Year Degree Job Category Undisclosed Description JOB SUMMARY The Technical Support Engineer provides10/26/2015 Atlanta, GA Save This Job
Job Summary The Level 2 Tech Support Engineer is responsible for providing business critical technical support to partners, highly-skilled customers, IT and functional staff. In addition, the position requires frequent interaction with Product Development and Consulting10/31/2015 Alpharetta, GA Save This Job
Company Overview Cloudmark produces high performance messaging security solutions to the world?s largest ISPs, mobile and social networks. Our customers include over 100 of the world's largest Internet service providers, including the majority of tier-1 operators in North9/29/2015 San Francisco, CA Save This Job
Job Type:Full-Time Location:Cranberry Township, PA Job Description: HighJump Software, TrueCommerce EDI Solutions Group provides everything small-to-mid tier companies need to fully implement EDI from one source. Since 1995, our mission has been to make EDI painless by9/28/2015 Cranberry Township, PA Save This Job
ID 2015-3246 Job Locations US-CO-Denver Category Technology More information about this job: What We're Looking For: This position requires a highly motivated and multifaceted individual to contribute to and be part of a proactive and client focused advanced technical team11/18/2015 Denver, CO Save This Job
ID 2015-3247 Job Locations US-MD-Landover Category Technology More information about this job: What We're Looking For: This position requires a highly motivated and multifaceted individual to contribute to and be part of a proactive and client focused advanced technical team11/18/2015 Landover, MD Save This Job
We are looking for a talented Customer Support professional to become a Zendesk guru for our customers. You will be providing top-notch support through many different channels of communication ? including: email, phone, chat, forums and social media such as Twitter and Facebook.10/10/2015 Madison, WI Save This Job
Manager, Desktop SupportCompany Overview:Velocify is one of the fastest growing software-as-a-service companies in the country, providing the market-leading solution for intelligent sales automation and cloud-based telephony. Velocifyâs software is designed for high-velocity11/10/2015 El Segundo, CA Save This Job
Department:Technical Support/Customer Support Location:CA - Pleasanton Job Code:1057 Description Ellie Mae (NYSE:ELLI) is a leading provider of enterprise on-demand solutions, including an online network, software and services for the residential mortgage industry. Ellie Mae is12/1/2015 Pleasanton, CA Save This Job
Job Location Concord, ON (1 position)/ Redwood City, CA (1 position) Position Type Full-Time/Regular JOB DESCRIPTION ? Support Engineering Analyst (SEA) / Support Engineer The Support Engineering Analyst (SEA) is a direct resource to respond to customer technical inquiries and10/31/2015 Redwood City, CA Save This Job
FULL TIMEReston, VA ? North America Posted 3 weeks ago Synchronoss Overview Responsibilities: Supervises IT and helpdesk support function for customers using Synchronoss software as a service (SAAS) products, including trouble ticket management, reconciliation and11/3/2015 Reston, VA Save This Job
The Customer Support Engineer (CSE) will be providing technical support for Gainspeed products to Gainspeed Systems Engineers and Cable MSO customers who are diagnosing, troubleshooting, repairing and debugging our products. The CSE must be able to debug product related issues10/6/2015 Sunnyvale, CA Save This Job
Job Location: Chicago, IL Reports to: Manager of Support Engineering Description SpringCM is seeking an experienced customer support technician who has solid knowledge in document management, BPM/workflow, and web services interfaces. This position requires a self-motivated,10/28/2015 Chicago, IL Save This Job
San Mateo, CA About the Job We are seeking a customer support professional to join our iEnergy software support team and move towards the next level of customer satisfaction. The successful candidate will have extensive experience providing technical support in a fast-paced9/29/2015 San Mateo, CA Save This Job