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Technical Support, Tier 1 Jobs

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Technical Support Engineer 1 (JOB #632)

Tripwire

Job Summary Tier Level 1 Support Engineers are responsible for initial response to all customers inquires via portal, email and telephone. In addition, they manage the Customer Support Lab environments and perform customer advocacy follow-up and communication activities. Tier

6/9/2015  Portland, OR  Save This Job

Advanced Support Tier 2 Representative

Jawbone

Jawbone believes Customer Service is an extension of the product, and should be as exquisitely designed as our award-winning products. Customer Service is our most important direct dialogue with users – it’s a touchpoint that follows the customer from product

6/24/2015  San Francisco, CA  Save This Job

Tier 1 Tech Support - Full Time, Part Time (all shifts available)

Voonami

The Tier 1 Support Engineer at Voonami is the primary contact for our customer base. The Tier 1 Support Engineer is responsible for actively responding to phone calls, emails or other forms of communication from our customer base. The main goal, working in conjunction with our

6/9/2015  Orem, UT  Save This Job

TIER 2 TECHNICAL SUPPORT ENGINEER

Allegiance

Position Summary: The Tier 2 Technical Support Engineer will work as the second layer of technical support between Tier 1 Support and engineering/development teams. The Tier 2 representative will be highly skilled in troubleshooting, identifying root cause, and resolving issues

4/18/2015  South Jordan, UT  Save This Job

Technical Support Engineer

Systech

Tracking Code 45-099 Job Description SUMMARY: The Technical Support Engineer ? Tier 2 (TSE ? L2) has sufficient product knowledge and experience to resolve general inquires and the majority of technical support issues received from customers, field support and internal & external

6/9/2015  Cranbury, NJ  Save This Job

Technical Support Engineer

Systech

Tracking Code 49-099 Job Description SUMMARY: The Technical Support Engineer ? Tier 2 (TSE ? L2) has sufficient product knowledge and experience to resolve general inquires and the majority of technical support issues received from customers, field support and internal & external

6/9/2015  Princeton, NJ  Save This Job

Technical Support Engineer-Cloud Services

Systech

Tracking Code 46-099 Job Description SUMMARY: The Technical Support Cloud Engineer ? Tier 3 is the final escalation point within the Customer Care & Technical Support Organization. Technical issues that cannot be resolved by levels 1 & 2 support staff are escalated to Technical

6/9/2015  Cranbury, NJ  Save This Job

Technical Support Specialist

Mobile Aspects

Position reports to: Senior Director, Customer Success Position Description: The Technical Support Specialist is responsible for providing Tier I and II technical support via phone, email, and web for Mobile Aspects customers. This will be a hands-on position in our global

6/8/2015  Pittsburgh, PA  Save This Job

TIER 1 TECHNICAL SUPPORT ENGINEER

Allegiance

Position Type: Full Time Location: South Jordan, UT Position Summary: We?re seeking a ?can-do? Individual who is the right mix of customer advocate, product champion, and problem-solving enthusiast. A love for technology and software is a must. You?ve got to love our

4/18/2015  South Jordan, UT  Save This Job

Technical Support Manager - Boston

Exari Group

Company Background Exari is an exciting and vibrant multinational company with an office in the heart of Boston?s Back Bay. We are a global leader in the development of document automation, document assembly and Contract Lifecycle Management (CLM) solutions for large and

7/13/2015  Boston, MA  Save This Job

Technical Support Engineer

Nexidia

Job Details Level Experienced Salary Range Undisclosed Job Location USA-GA-Atlanta Travel Percentage None Position Type Full Time Job Shift Undisclosed Education Level 4 Year Degree Job Category Undisclosed Description JOB SUMMARY The Technical Support Engineer provides

7/6/2015  Atlanta, GA  Save This Job

Sr Technical Support Engineer

PHT

Senior Technical Support Engineer This is a Tier 2/Tier 3 hybrid Technical Support role that is responsible for performing detailed analysis and investigation into incidents for device (phone and tablet) and web applications that are deployed globally for clinical research data

5/11/2015  Boston, MA  Save This Job

Tier 1 Voice Support

MegaPath

Job ID 2015-2931 Location Herndon VA Posted Date 6/24/2015 Overview: MegaPath is a leading cloud communications company that empowers businesses to easily and securely communicate between their headquarters, employees and business partners. The company offers a comprehensive

7/8/2015  Herndon, VA  Save This Job

Tier 1 Voice Support

MegaPath Networks

Job ID 2015-2931 Location Herndon VA Posted Date 6/24/2015 Alternate Job Location(s) .. More information about this job: Overview: MegaPath is a leading cloud communications company that empowers businesses to easily and securely communicate between their headquarters,

7/6/2015  Herndon, VA  Save This Job

Technical Support Engineer II - Uptime

Idera

Tracking Code 1454 Job Description Idera is seeking a Technical Support Engineer II to join our team. If you have excellent problem-solving skills and are independent and self-motivated, yet also highly team-oriented, we want you on our team! Job Description Document and

7/6/2015  Houston, TX  Save This Job

Technical Support Agent - Tier 1

CommericalTribe

CommercialTribe is a social learning platform that enables sales reps to teach and learn from one another. Headquartered in Denver, we?re a proven start-up that has passed the initial product development phase. We?re currently working with several brand-name enterprise customers

7/22/2015  Denver, CO  Save This Job

Senior Technical Support Engineer

Cloudmark

Company Overview Cloudmark produces high performance messaging security solutions to the world?s largest ISPs, mobile and social networks. Our customers include over 100 of the world's largest Internet service providers, including the majority of tier-1 operators in North

6/13/2015  San Francisco, CA  Save This Job

Technical Support Specialist I

HighJump Software

Job Type:Full-Time Location:Cranberry Township, PA Job Description: HighJump Software, TrueCommerce EDI Solutions Group provides everything small-to-mid tier companies need to fully implement EDI from one source. Since 1995, our mission has been to make EDI painless by

6/13/2015  Cranberry Township, PA  Save This Job

Technical Support

Virtustream

Job ID 2015-1740 Job Location US-MD-Bethesda Type Regular Full-Time Posted Date 5/19/2015 Targeted Job Start Date 6/2/2014 # of Openings 1 More information about this job: POSITION SUMMARY & RESPONSIBILITIES: Virtustream (www.virtustream.com) is a leading enterprise

6/3/2015  Bethesda, MD  Save This Job

Tier 1 Software Support Representative

iPipeline, Inc.

ID 2015-1768 # of Openings 1 Job Locations US-UT-Salt Lake City Posted Date 6/4/2015 Category Information Technology More information about this job: Overview: iPipeline is a leading provider of cloud-based software solutions for the life insurance industry. Through our SaaS

6/16/2015  Salt Lake City, UT  Save This Job