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Technical Support, Tier 1 Jobs

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TIER 2 TECHNICAL SUPPORT ENGINEER

Allegiance

Position Summary: The Tier 2 Technical Support Engineer will work as the second layer of technical support between Tier 1 Support and engineering/development teams. The Tier 2 representative will be highly skilled in troubleshooting, identifying root cause, and resolving issues

9/8/2014  South Jordan, UT  Save This Job

Technical Support Specialist

Ooma

FLSA Classification: Exempt Department: Customer Support Location: Palo Alto, CA Reports to: Director of Customer Support Summary: The role of Technical Support Specialist, is an experienced technical position in a high-volume fast-paced VoIP technical contact center. The

10/9/2014  Palo Alto, CA  Save This Job

TECHNICAL SUPPORT ENGINEER, TIER 2

AtTask

DESCRIPTION: AtTask, Inc., the leading provider of project and portfolio management software, has an opening for a Technical Support Engineer. The position will primarily be responsible for resolving escalated technical support issues, including: troubleshooting connectivity,

10/8/2014  Lehi, UT  Save This Job

Tier 1 Support Engineer

Vidyo

Vidyo?s customer base is expanding and we are in need of a Tier 1 Support Engineer to join our growing team in Hackensack, NJ to provide a high level of expertise and an exceptional quality of service to the Company?s partners, external and internal customers. Job

9/21/2014  Hackensack, NJ  Save This Job

TIER 1 TECHNICAL SUPPORT ENGINEER

Allegiance

Position Type: Full Time Location: South Jordan, UT Position Summary: We?re seeking a ?can-do? Individual who is the right mix of customer advocate, product champion, and problem-solving enthusiast. A love for technology and software is a must. You?ve got to love our

9/8/2014  South Jordan, UT  Save This Job

Tier 1 Technical Support Specialist

buuteeq

Relocation Assistance Not Available About buuteeq: buuteeq is one of the fastest growing software-as-a-service (SaaS) companies in the world, and we are focused on changing the meaning of web marketing for the hospitality industry. Our cloud-based Digital Marketing System

10/6/2014  Seattle, WA  Save This Job

Technical Support Engineer

KEMP Technologies

More information about this job: Overview: In a collaborative environment, the Customer Support Engineer (CSE) provides technical assistance for KEMP?s LoadMaster and LoadMaster GEO products to customers and partners. CSEs are expected to provide accurate support for a wide

10/20/2014  Melville, NY  Save This Job

Tier III Technical Support Analyst

iPipeline, Inc.

Other LocationPhiladelphia DescriptionTier III Technical Support Analyst Ensure customer satisfaction via support tickets for hardware, software, connectivity, development and product specific problems. Responsibilities Provide support for iPipeline's web based products Answer

8/31/2014  Exton, PA  Save This Job

Technical Support Specialist I

HighJump Software

Job Description: HighJump Software, TrueCommerce EDI Solutions Group provides everything small-to-mid tier companies need to fully implement EDI from one source. Since 1995, our mission has been to make EDI painless by providing a comprehensive, end-to-end EDI solution that is

9/29/2014  Cranberry, PA  Save This Job

Technical Support Engineer

EMN8

THE BIG PICTURE: Are you looking for a way to advance beyond your current support role or technology development position? Have you ever felt the urge to jump out of your org chart box to really make a difference? Do you get energized and challenged by juggling multiple

10/14/2014  Alpharetta, GA  Save This Job

Customer Support

iPipeline, Inc.

DescriptionCustomer Support Support new client set up requirements. Answer phone calls and emails to resolve Tier-1 and Tier-2 service issues in support of the company product suite. Skills Requirements: Communication skills to interact with callers effectively and to be able

8/31/2014  Exton, PA  Save This Job

Application Support Specialist

CaseNET

JOB DESCRIPTION: Application Support Analyst? Software Applications: The continued success and rapid growth of our company has created the need for a Customer Support Specialist to join the support team providing 2nd level of support. You will serve as a primary point of

9/9/2014  Bedford, MA  Save This Job

IT Support Analyst

Cypress Care

Objective/Purpose: The Support Data Analyst provides Tier-1/Tier-2 support for the operational data (including financial) that is used by the systems and applications within Cypress Care. This position is part data analyst and part support. The position requires the ability to

10/29/2014  Duluth, GA  Save This Job

Senior Support Engineer

Exari Group

Company Background Exari is a fast-growing provider of enterprise software in the document automation and contract management markets with offices in Boston, London, Munich, and Melbourne. The company leads the world in complex document assembly and is revolutionizing the way

9/29/2014  Boston, MA  Save This Job

Customer Support Engineer

Sparta Systems

Overview: As the leader in Enterprise Quality Management Solutions, Sparta Systems created TrackWise quality management software. As the industry-leading solution for global quality and compliance management, TrackWise is a web based software application to assist companies?

9/16/2014  Holmdel, NJ  Save This Job

CUSTOMER SERVICE SUPPORT REPRESENTATIVE

SCIenergy

Reports To: Director of Customer Service The role of the Customer Service Support Representative is to ensure high levels of customer satisfaction for client portfolios. The Customer Service Support Representative will also help develop customer objectives in conjunction with the

10/1/2014  Dallas, TX  Save This Job

Customer Support Representative - POS Solutions

ExaDigm

ExaDigm, Inc., the renown innovator of Point of Sale solutions for the financial services industry, currently has an opportunity for a motivated individual to fill an open position as Senior Technical Support Representative in its 24/7 Customer Support Group. Job Purpose: Job

9/29/2014  Santa Ana, CA  Save This Job

Technical Writer

Cloudmark

Company Overview Cloudmark produces high performance messaging security solutions to the world?s largest ISPs, mobile and social networks. Our customers include over 100 of the world's largest Internet service providers, including the majority of tier-1 operators in North

9/29/2014  San Francisco, CA  Save This Job

Customer Support

Nakina Systems Inc.

Closing date: N/A Position Reference number: CS0108 Customer Support As part of the Nakina Systems Support Team you will field Customer Calls and raise Customer Support Cases to track the issues. The position is based in Kanata where the Customer Support Team works together to

9/8/2014  Boston, MA  Save This Job

NOC Tier I Technician

RingCentral

RingCentral NOC Tier I Technician Greenwood Village, CO, United States Since 2003, RingCentral has been breaking down the communication barriers created by complex on-premise hardware. RingCentral delivers cloud business communications solutions that frees people to work the

10/28/2014  Greenwood Village, CO  Save This Job