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Technical Support, Tier 1 Jobs

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TIER 2 TECHNICAL SUPPORT ENGINEER

Allegiance

Position Summary: The Tier 2 Technical Support Engineer will work as the second layer of technical support between Tier 1 Support and engineering/development teams. The Tier 2 representative will be highly skilled in troubleshooting, identifying root cause, and resolving issues

3/16/2014  South Jordan, UT  Save This Job

Tier Three Technical Support

Ooma

FLSA Classification: Exempt Department: Customer Service Location: Palo Alto, CA Reports to: Director of Customer Service Summary: The role of Tier Three, Technical Support, is a senior level technical position in a high-volume fast-paced VoIP technical contact center. The

3/18/2014  Palo Alto, CA  Save This Job

Advanced Support/Tier 2 Customer Service Representative

Jawbone

JOB SUMMARY Customer Service is an extension of our award-winning products, and should be as carefully considered and flawlessly executed as everything we sell. The Customer Care team represents the human voice of Jawbone, tailoring it to meet?and exceed?the needs of each

3/23/2014  San Francisco, CA  Save This Job

Technical Support Application Analyst (Tier II CRM)

iPipeline, Inc.

Description Technical Support Application Analyst (Tier II) - CRM - Salt Lake City Ensure customer satisfaction by providing 2nd level technical support via telephone or email for hardware, software, connectivity, and product specific problems. Maintain ticket tracking database

3/4/2014  Salt Lake City, UT  Save This Job

Tier 1 Support Engineer

Vidyo

Vidyo?s customer base is expanding and we are in need of a Tier 1 Support Engineer to join our growing team in Hackensack, NJ to provide a high level of expertise and an exceptional quality of service to the Company?s partners, external and internal customers. Job

3/11/2014  Hackensack, NJ  Save This Job

Senior Technical Support Analyst

Bullhorn

Job Description In the Senior Technical Support Analyst role, you will be the 2nd Tier point of contact for our clients in resolving technical and application related inquiries regarding Bullhorn?s software product. In assessing and resolving end-user questions you will work to

3/31/2014  St. Louis, MO  Save This Job

Technical Support Specialist

HotChalk

Position Summary: HotChalk Inc. is offering a unique and exciting opportunity to be part of a rapidly growing online learning company as a Tier 1 Technical Support Specialist based in Campbell, CA. In this critical role you will be responsible for successfully resolving

4/14/2014  Campbell, CA  Save This Job

Technical Support Specialist, Tier 1

Vox Mobile

Technical Support Specialist, Tier 1 Vox Mobile, a leader in enterprise mobility management, is seeking a Technical Support Specialist, Tier 1 in their Cleveland, Ohio Headquarters. Vox has approximately 120 employees with offices throughout North America and Canada and is a

3/21/2014  Independence, OH  Save This Job

Technical Support Specialist Level 3- CLM

SciQuest

Overview: Responsible for providing third tier technical support to software clients, SciQuest?s Support Analysts maintain a close relationship with key client contacts as well as utilizing their technical skills to resolve application issues. Support Analysts also play a key

3/27/2014  Cary, NC  Save This Job

Technical Support Analyst

Archive Systems

Archive Systems offers a full range of services and solutions for organizations to manage physical and digital records from a single source. For documents stored both on-site and off-site, the company enables complete lifecycle management while addressing regulatory compliance,

3/19/2014  Fairfield, NJ  Save This Job

Technical Support Specialist I

HighJump Software

Job Description: HighJump Software, TrueCommerce EDI Solutions Group provides everything small-to-mid tier companies need to fully implement EDI from one source. Since 1995, our mission has been to make EDI painless by providing a comprehensive, end-to-end EDI solution that is

2/22/2014  Cranberry, PA  Save This Job

Technical Support Engineer

Insight Direct

Job Description Primary responsibilities will include: - Ensuring customer satisfaction with ServiceCEO and Insight direct - Providing tier two phone, email, and live chat support to customer inquiries on technical support problems and training questions

3/10/2014  Boston, MA  Save This Job

Technical Support Specialist

2U, Inc.

Schedule: Monday - Friday 11:30am - 7:30pm PST, flexibility to work some weekends required. What We?re Looking For: This position requires a highly motivated and multifaceted individual to contribute to and be part of a proactive and client focused technical team, supporting

3/18/2014  Los Angeles, CA  Save This Job

Technical Support Specialist

2U, Inc.

Schedule: Monday - Friday 2:30 - 10:30pm EST, flexibility to work some weekends required. What We?re Looking For: This position requires a highly motivated and multifaceted individual to contribute to and be part of a proactive and client focused technical team, supporting

3/18/2014  Landover, MD  Save This Job

CUSTOMER SERVICE AND SUPPORT MANAGER

PanTerra Networks

Job Description: The Customer Service and Support Manager is responsible for the tactical and strategic management of Product Support and Customer Care. This critical position will provide leadership and direction to an organization of people who will be supporting a high volume

3/9/2014  Sunnyvale, CA  Save This Job

Sr. Application Support Engineer

Notable Solutions

Notable Solutions, Inc. (NSi) is a leading provider of intelligent paper, electronic document capture and enterprise output management solutions. NSi?s flagship product, NSi? AutoStore, securely captures business-critical information from virtually any source and then

2/24/2014  Rockville, MD  Save This Job

Customer Support

iPipeline, Inc.

DescriptionCustomer Support Support new client set up requirements. Answer phone calls and emails to resolve Tier-1 and Tier-2 service issues in support of the company product suite. Skills Requirements: Communication skills to interact with callers effectively and to be able

3/4/2014  Exton, PA  Save This Job

Tier 2/3Technical Support Engineer

Aternity

Aternity is seeking a Technical Support Engineer to provide Tier 2 and/or Tier 3 level support to customers and/or partners seeking assistance with Aternity. Key Responsibilities: Deliver high quality technical support and customer service to Aternity?s worldwide customers,

3/19/2014  Westborough, MA  Save This Job

IT Support Engineer II

K2M

The IT Support Engineer II will report to the IT Operations and Support Manager performing Tier 1 and 2 support duties. Duties to include technical leadership for the support team, Infrastructure maintenance, configuration and technical issue resolution. The engineer will work

2/18/2014  Leesburg, VA  Save This Job

Application Support Specialist

CaseNET

JOB DESCRIPTION: Application Support Analyst? Software Applications: The continued success and rapid growth of our company has created the need for a Customer Support Specialist to join the support team providing 2nd level of support. You will serve as a primary point of

4/17/2014  Waltham, MA  Save This Job