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Technical Support Engineer, Tier 2 Jobs

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Technical Support Engineer

Systech

Tracking Code 49-099 Job Description SUMMARY: The Technical Support Engineer ? Tier 2 (TSE ? L2) has sufficient product knowledge and experience to resolve general inquires and the majority of technical support issues received from customers, field support and internal & external

6/5/2015  Princeton, NJ  Save This Job

Technical Support Engineer

Systech

Tracking Code 45-099 Job Description SUMMARY: The Technical Support Engineer ? Tier 2 (TSE ? L2) has sufficient product knowledge and experience to resolve general inquires and the majority of technical support issues received from customers, field support and internal & external

5/6/2015  Cranbury, NJ  Save This Job

TIER 2 TECHNICAL SUPPORT ENGINEER

Allegiance

Position Summary: The Tier 2 Technical Support Engineer will work as the second layer of technical support between Tier 1 Support and engineering/development teams. The Tier 2 representative will be highly skilled in troubleshooting, identifying root cause, and resolving issues

4/18/2015  South Jordan, UT  Save This Job

Technical Support Engineer-Cloud Services

Systech

Tracking Code 46-099 Job Description SUMMARY: The Technical Support Cloud Engineer ? Tier 3 is the final escalation point within the Customer Care & Technical Support Organization. Technical issues that cannot be resolved by levels 1 & 2 support staff are escalated to Technical

5/6/2015  Cranbury, NJ  Save This Job

Sr Technical Support Engineer

PHT

Senior Technical Support Engineer This is a Tier 2/Tier 3 hybrid Technical Support role that is responsible for performing detailed analysis and investigation into incidents for device (phone and tablet) and web applications that are deployed globally for clinical research data

5/11/2015  Boston, MA  Save This Job

Technical Support Engineer

Sumo Logic

at Sumo Logic (View all jobs) Redwood City, CA Are you looking to join one of Silicon Valley?s hottest startups, with top-tier VC funding and all-star engineering, product, and sales teams? We are Sumo Logic and we are building the Next Generation Log Management and Analytics

6/22/2015  Redwood City, CA  Save This Job

Technical Support Engineer 1 (JOB #632)

Tripwire

Job Summary Tier Level 1 Support Engineers are responsible for initial response to all customers inquires via portal, email and telephone. In addition, they manage the Customer Support Lab environments and perform customer advocacy follow-up and communication activities. Tier

5/5/2015  Portland, OR  Save This Job

Technical Support Engineer II

Ping Identity

Identity is the new perimeter At Ping Identity we are solving today?s most important security issues: How do I access all the websites and resources I need securely? How do I manage all my employees? credentials for SaaS applications? How do I integrate my business partners and

5/6/2015  Denver, CO  Save This Job

TECHNICAL SUPPORT ENGINEER

SpringCM

Job Location: Chicago, IL Reports to: Support Engineer Team Lead Description SpringCM is seeking an experienced customer support technician who has solid knowledge in document management, BPM/workflow, and web services interfaces. This position requires a self-motivated,

5/4/2015  Chicago, IL  Save This Job

Product Support Engineer 2

Ellie Mae

Location:CA-Pleasanton Job Code:893 Description Title: Product Support Engineer II Location: HQ Ellie Mae (NYSE:ELLI) is a leading provider of enterprise on-demand solutions, including an online network, software and services for the residential mortgage industry. Ellie Mae is

6/4/2015  Pleasanton, CA  Save This Job

Senior Support Engineer

Imperva Inc.

Imperva, the leading cyber-security provider for business, is growing to meet the demands for our products. This growth has caused a need for a Senior Support Engineerin our Incapsula team located in Redwood Shores. Incapsula (www.incapsula.com) is award-winning in Cloud-Based

6/30/2015  Redwood City, CA  Save This Job

Support Engineer

Netronome

Netronome is seeking a Support Engineer in the Cranberry Twp., PA office. The Support Engineer will be responsible for providing third tier customer support, troubleshooting and providing solutions for the front line support folks; Working with developers to identify and resolve

5/25/2015  Pittsburgh, PA  Save This Job

Senior Support Engineer

MarketLive

MarketLive is a leading eCommerce software and service provider for mid to upper tier retailers. We are seeking a Senior Support Engineer with 4-6 years of experience to join our team in supporting live eCommerce Web sites running the MarketLive platform. Essential Functions,

5/12/2015  Petaluma, CA  Save This Job

Application Support Engineer

Market Force Information

Description About Us: Market Force has been recognized as a ?Cool Vendor of the Year? by Gartner Group, a top private company by Colorado Business Magazine, ranked #21 on the Honomichl List and one of the country?s fastest growing companies by the Inc 5005000. Market Force is

5/27/2015  Louisville, CO  Save This Job

Support Engineer (2)

Skytap

Skytap delivers the world?s most advanced environments for software development, testing and training in the cloud. We are in an especially exciting phase as a tech company emerging from startup, with more than 1100% growth in revenue (#105 on Deloitte?s Fast 500) over the last 3

5/10/2015  Seattle, WA  Save This Job

Tier 2 Application Support Engineer

Synchronoss Technologies, Inc.

Overview --- Please submit resume with position Inquiry --- GENERAL DESCRIPTION: Tier2 Application Support engineers research and diagnose issues reported by internal teams and customers. They apply required troubleshooting steps and implement solutions for those issues to meet

5/13/2015  Bethlehem, PA  Save This Job

DevOps Engineer - Production Support

FirstBest Systems, Inc.

Location: Bedford, MA Description: As a member of the SaaS Operations Team at FirstBest, the Production Support Engineer will work closely with your team, R&D Engineers, and our Professional Services team to diagnose and resolve technical issues for your customers. You will

5/18/2015  Bedford, MA  Save This Job

Tier 1 Tech Support - Full Time, Part Time (all shifts available)

Voonami

The Tier 1 Support Engineer at Voonami is the primary contact for our customer base. The Tier 1 Support Engineer is responsible for actively responding to phone calls, emails or other forms of communication from our customer base. The main goal, working in conjunction with our

5/5/2015  Orem, UT  Save This Job

TIER II ACTIVATION/TURN UP ENGINEER

Masergy

JOB DESCRIPTION The Tier 2 Voice Activation Engineer is a carrier voice engineer supporting many customers on a shared voice platform. The position is responsible for maintaining a global unified communications network in addition to implementing new projects intended to expand

6/30/2015  Plano, TX  Save This Job

Infrastructure Engineer

IntraLinks

Job ID: 17605 Job Location: Waltham MA Overview of Role: Responsible for 24/7 support of network, VMWare, monitoring and Storage of virtual environments. Able to solve issues and develop proactive methods to support global business infrastructure for Intralinks. Overview of

6/3/2015  Waltham, MA  Save This Job