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Description Are you a rock star workforce management analyst who loves leading your team to deliver outstanding results to members? Are you working in a bank or financial services call center and craving to leave for a fast-paced startup that is poised to change the banking7/27/2015 Healdsburg, CA Save This Job
DESCRIPTION The Operations Support Analyst assists with the management of Customer Service Operations by monitoring performance trending, identifying changes in customer call behavior, making adjustments to call delivery plans and maintaining web based call routing plans and7/6/2015 Austin, TX Save This Job
DESCRIPTION The Data Analyst will have two primary responsibilities: development, delivery and maintenance of reporting to meet operational needs and to identify, analyze, and make recommendations to improve Customer Service performance. This position works in a contact center8/5/2015 Austin, TX Save This Job