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Location Indiana-iCenter - Indianapolis, IN 46219 US (Primary) Education Bachelor's Degree Category iCenter Support Shift Type 1st Shift Employee Type Full-time Willingness to Travel None Interactions is changing the way leading companies communicate with their customers by12/26/2015 Indianapolis, IN Save This Job
Job Description Use ACD and Workforce Management System to create accurate call volume forecasts and schedules that maximize the effectiveness of staff, IT, and telephony. Provide data analysis and reporting of performance metrics and overall operational functions. Essential2/10/2016 Houston, TX Save This Job