340B FULLY MANAGED ACCOUNT MANAGER Talyst
THIS JOB HAS EXPIRED Overview:
Responsible for regularly communicating with Talyst customers, ensuring accurate order processing and report generation for all 340B related products. Educate and guide internal customers on maximizing Talyst 340B products for cost savings and compliancy with the program guidelines.
Regularly contact assigned hospitals and pharmacies to insure customer satisfaction, explain reports and processes, follow-up on issues reported, etc.
Regularly create, customize and manage report requests utilizing various data sources.
Review and analyze data from a variety of data sources on a recurring interval.
Report on findings for data anomalies to the appropriate team members and advise on next steps for resolution when possible.
Create, implement and follow various procedural workflows and ensure appropriate documentation of processes.
Document and continually update steps for reporting standards, common issue resolution, data extraction and analysis, etc.
Set up new 340B accounts with multiple wholesalers.
Assure accurate outgoing orders are being placed in a standard timeframe.
Partner with Sales, Sales Operations and Accounting to ensure a positive Talyst reputation amongst our customers.
Support and promote the Talyst values through positive interactions with both internal and external stakeholders on a regular basis.
Attend to other initiatives and goals as assigned.
Respond to 340B program changes and seamlessly and transparently update account infrastructure.
Ability to analyze technical issues and troubleshoot problems with customer data and/or Talyst?s database schema.
Minimum 3 years of experience with popular and commonly used PC hardware, PC operating systems, and databases (e.g., Windows 7, Windows Server, Microsoft SQL Server).
Proven experience with excel at an intermediate level.
Ability to write and verbally communicate with direct experience interacting with all levels of staff and management within an organization.
Be able to prioritize tasks and accept working in a fast paced environment without getting overwhelmed.
The ability to multitask and show a keen eye for detail.
Passion for being helpful and doing a deep dive into troubleshooting.
Success in coaching and guiding customers in a professional environment both remotely and in person.
Experience working in a goal oriented, delivery focused, and dynamic environment.
The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events.
||Kirkland, WA |
THIS JOB HAS EXPIRED