Account Coordinator: Volume Orders Blurb
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Blurb is a creative publishing and marketing platform that unleashes the creative genius inside everyone. Blurb's platform makes it easy to design, publish, market and sell professional-quality books, using the Blurb Bookify? online bookmaking tool, Blurb's free, award-winning Blurb BookSmart app or by using Blurb's PDF to Book workflow. Blurb's bookstore and online marketing tools enable customers to market and sell their books, and keep 100% of their profit. Blurb's social and community features allow customers to create and share Blurb books among friends and colleagues with ease.
Blurb was founded by Eileen Gittins in 2005, and includes a team of design, Internet and media veterans who share a passion for helping people bring their stories to life. In 2010, Blurb shipped just under 1.4 million books to more than 70 countries and territories. In 2010, Blurb was ranked the fastest growing media company on the Inc. 500. Blurb is based in San Francisco with offices in London. If you're ready to dive right in, get dirty, work hard and have fun, keep reading.
The Account Coordinator will be responsible for closing sales to reach company targets and objectives. This role reports to the Volume Order team Account Manager. This is a contract to hire type opening.
? Create quotes and closing sales (print-on-demand and offset accounts, not to exceed 4,999 units)
? Identify sales opportunities within existing accounts for upsell opportunities
? Administer appropriate, customer facing lead qualification
? Develop creative pricing packages based upon customer requirements and Blurb's margin of profit
? Field questions regarding Blurb products and offerings and the large order workflow process
? Cultivate accounts and handle post-order account service
? Engage and build key relationships within new and existing accounts
? Follow-up with customers who have received price quotes
? Identify opportunities for case studies and permissioned books
? Increase conversion rate of RFQs -- new and repeat business
? Maintain all opportunities and active accounts within Salesforce
? Oversee the RightNow volume order queue and escalate incidents as appropriate from the Customer Service channel
? Must be a critical thinker -ability to quickly determine and prioritize key issues
? Goal oriented and results driven
? Superb customer service orientation
? Great organization and communication skills
? Good business acumen; understanding of business/deal terms
? Ability to juggle multiple projects
? Minimum one year inside sales experience preferred with track record of closing business or a new graduate who wants to get into sales
? Positive and professional demeanor
? Experience with CRM management tools and Salesforce a plus
Blurb is a small, high-growth company, which means tremendous challenges and opportunities. We are looking for smart people who learn fast, solve problems, and get the job done. Our products and services are focused on the user experience, so you'll need to be user-focused as well. We have a world-class team drawn from companies such as Apple, Adobe, Intuit, Corbis, Current TV, eBay, Kodak, Method, Microsoft, Sun, CNET, Yahoo!, Lonely Planet and Sony.
We're in San Francisco's financial district, and there are plenty of great eating (and drinking) spots close by!
How to Apply:
Blurb is committed to attracting and retaining the most highly qualified candidates available. As a Blurb employee you will be consistently challenged to deliver to the best of your ability. If you are prepared for this challenge, tell us your qualifications, experience and interests in this position in a cover letter and resume. Please be sure and tell us why you think you would be a great addition to the Blurberati!
||580 California Street |
San Francisco, CA 94104
THIS JOB HAS EXPIRED