Account Director ePrize
The Account Director will own the client relationship, revenue goals, and serve as an interactive promotion expert for HelloWorld. They will be responsible for managing and coordinating all client activities with the corresponding HelloWorld Business Development, Account Services, Project Management, Strategy, and Development teams, as well as working with those teams to provide the client with long-term, strategic value and customer service. They must possess the ability to prospect, close business, and to sell ideas based on clients stated business objectives. They will also need to continually grow/strengthen client relationships and build networking possibilities, and manage a small team of direct reports.
Description and Responsibilities:
Assist in creating the overall roadmap and plan for Business Development, Project Management, and resourcing to support client?s business.
Forecast partnership potential and set revenue goals. Maintain ongoing sales pipeline and track sales based on goals set.
Work closely with client to ensure that corporate brand, marketing, and business objectives are being met.
Ensure that both HelloWorld and client are working together optimally to foster growth of each other?s businesses.
Share HelloWorld expertise, knowledge, and capabilities within client.
Maintain working knowledge of research products, industry trends, and competitive set as they relate to the client?s business.
Actively consult and provide client with ongoing creative and strategic recommendations to help support their business.
Serve as the client advocate inside HelloWorld to ensure that all HelloWorld teams have the necessary information to scope and complete a project, on schedule and on budget, which includes: client program goals, product knowledge, best practices, and content.
Effectively communicate and support HelloWorld?s Business Development and Project Management teams, process, and documentation.
Continuously manage and set both internal (HelloWorld) and external (client) expectations.
Collaborate with multiple partners, vendors, and agencies to help facilitate any partnership opportunities.
Monitor and track client?s performance objectives for all their existing initiatives to ensure program goals are being met/exceeded.
Focus on building strong, in-person client relationships through regular contact.
Job Specifications and Competencies:
Education: Bachelor's Degree
5-8 years of experience in sales, marketing, client services, and/or strategy
Proven track record of driving revenue
Excellent organization, communication, and follow-up skills
Excellent interpersonal, writing, grammatical and proofing skills
Strong analytical skills
Ability to handle multiple projects, relationships, and tasks simultaneously
Extreme attention to detail
Proficient in MS Word, MS PowerPoint, and MS Excel
Personnel management experience
Excellent client management, expectation management, negotiation, and conflict resolution skills
Background in interactive digital marketing with experience in web-related production is strongly preferred
Excellent presentation skills
Strong grammatical/proofing skills
- See more at: http://www.helloworld.com/company/careers/account-director-seattle/#sthash.Z34RLdaQ.dpuf
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