ACCOUNT EXECUTIVE Satmetrix Systems
Satmetrix is an experienced partner in deploying successful customer loyalty programs that improve the customer experience and drive financial growth. We combine on-demand technology solutions with best practice expertise and consulting to successfully implement program designs to collect and act on customer feedback. Customer information is collected and distributed in real-time allowing employees to rapidly respond to customer feedback, improving loyalty and increasing positive word of mouth.
Satmetrix is the co-developer of Net Promoter, which is proven by leading companies to be the best loyalty metric to drive financial growth. Net Promoter has gained rapid adoption among business leaders due to its ease of adoption and transformational benefits.
Join Satmetrix Systems, a team of highly qualified people passionate about improving their clients' customer experience to improve loyalty and drive profitable growth. Be part of the team that is leading provider of the next generation customer experience solutions. Satmetrix Systems offers competitive compensation, including health benefits, and stock options. For more information on Satmetrix see www.satmetrix.com.
Satmetrix is looking for an Account Executive that closes web-based deals with ease and is comfortable closing deals at the executive level regularly.
A track record of high volume sales. This isn't an enterprise software sale where they sell 4 deals a year. We're looking at selling 2-3 deals per month.
Demo capability. The sales person will be expected to demonstrate the software over the web. Therefore, must have a track record of being able to assess needs over the phone prior to a demo, configure the appropriate sales pitch, present the software, and move to close.
Self-starter, motivated, hungry, etc. This job will definitely NOT suit a person that has been selling $1m+ enterprise license deals at a big firm e.g. Oracle, SAP, IBM, HP, etc. that is used to long sales cycles, having a lot of support and infrastructure, etc.
At least 5-7 years direct sales experience in mid-market or enterprise software. Ideally, phone/web-based selling e.g. Sage, ADP, etc., as well as being comfortable pitching to Sr. Exec's. The point being that they aren't afraid of picking up the phone and selling product and can close deals at the executive level.
A knowledge of the customer satisfaction/loyalty space
Experience in a SaaS environment e.g. Salesforce, Constant Contact, Netsuite, Vovici, etc.
Likes to work in a small team, make an impact, etc.
Excellent phone skills. Must be articulate.
Some travel is required.
Based in San Mateo, CA; no relocation allowance is available.
All your information will be kept confidential according to EEO guidelines.
||San Mateo, CA |