Account Lead Gotuit Media
The Account Lead will successfully develop excellent client relationships and ensure that our clients receive the highest possible level of value from Digitalsmiths products and services.
Essential Job Functions:
Manage day-to-day client relationships from both a strategic and operational perspective.
Develop collaborative trusting relationships between Digitalsmiths and clients.
Establish deep knowledge of all client strategic objectives, roadmaps and contractual obligations.
Advocate for clients within Digitalsmiths; advocate for Digitalsmiths within clients; drive a high level
of responsiveness between Digitalsmiths and clients.
Communicate with extreme efficiency and effectiveness to all levels within the client organization.
Constantly reinforce Digitalsmiths thought leadership within the client environment.
Maximize and monitor Digitalsmiths product/service utilization and value to clients.
Serve as the client?s primary escalation point and demonstrate excellent mediation skills.
Identify, assess and manage direct and indirect competitive threats.
Discover and lead inside sales opportunities to expand Digitalsmiths client footprint.
Creative thinker who quickly conceives of creative solutions and map business objectives to Digitalsmiths products and services.
Patient yet aggressive player who strikes the right balance between long-term strategic objectives and tactical opportunism.
Cool and collected leader who effectively manages the risk, ambiguity and frequent change that accompany rapid innovation in emerging markets.
Passionate motivator with a high level of commitment, energy and proactivity
Multi-faceted actor with the ability to multi-task, wear multiple hats, and apply both quantitative analysis and deductive reasoning to approach opportunities and problems.
Experience developing trusted consultative relationships with clients.
Background in consultative sales, customer management or program/product management with experience in Media and Entertainment industries.
Track record leading cross-organizational teams.
Strong knowledge base of current internet, social media, and entertainment technologies.
Startup experience with an entrepreneurial attitude and spirit.
Extraordinary communication and organizational skills.
Undergraduate Degree. A MBA preferred. Project Management experience a plus.
Location is flexible. Raleigh/Durham, NY, LA, SF, Denver preferable.
Ability to travel as necessary on short notice.
Guided by the belief that consumers should not have to work to find relevant content?the content should find them?Digitalsmiths provides the industry?s most comprehensive video discovery platform, offering personalized search, recommendations and browsing, social trending, mood-based recommendations, and a business rules engine for all connected devices. Built for service providers, content providers and consumer electronics manufacturers, Digitalsmiths Seamless Discovery enables personalized discovery experiences that instantly connect consumers to the most relevant movies, TV shows and live events available, at any time, on any screen.
Digitalsmiths serves customers across all media channels and devices including Cisco, Warner Bros., Paramount, Technicolor, Turner, the NBA, the PGA and NASCAR. Digitalsmiths is privately held and backed by .406 Ventures, Aurora Funds, Chrysalis Ventures, Cisco and Technicolor.
Digitalsmiths full-time employees receive comprehensive benefits including stock options, vacation time, sick time, paid holidays, health insurance, life insurance, disability insurance and retirement program. We have a relaxed, open and collaborative work environment where both achievement and fun are valued and everyone plays a key role.
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