Account Management Operations Specialist Acquia
THIS JOB HAS EXPIRED Reporting to the Sales Operations Manager, this individual will support the account management team. With a keen eye on detail this person will improve overall productivity of the team by pro-actively ensuring data integrity in the system. He/She will support basic operations of the team allowing account managers to focus on customer success.
To sustain our explosive growth, we are looking for drivers?people who thrive on responsibility and are motivated by the next big challenge. We seek to employ the brightest and most forward-thinking talent, and we want to hire people who have their best work ahead of them, not behind them. Accelerate your career and succeed in an environment where you can make an impact daily.
Data Integrity ? Daily, weekly and quarterly tasks to ensure accurate information in the database. Tasks include inputting new opportunities in the database, adjusting existing opportunities and researching past deals to ensure up to date information is in the system.
Reporting ? Updating and creating new reports in Salesforce.com. Ensure existing reports are maintained and displaying accurate data.
Auditing ? Regular reviews of bookings to ensure all data has been entered into the system and no errors have been made. Reviews of terminated customers to ensure access has been de-activate across systems.
Documentation/Training ? Ownership and upkeep of internal process manuals/playbooks. Training co-ordination for new hires.
Order Forms ? Assisting team by correcting errors in submitted order forms.
Ad hoc projects as needed.
Desired Skills & Experience:
Strong organizational and listening skills.
Understand importance of and demonstrate high level of attention to detail.
Able to take direction as well as use initiative to ensure tasks are completed with accuracy and haste.
Strong interpersonal skills. Ability to work as part of a team and communicate efficiently with different personality types.
Proficiency using Microsoft Excel
Prior experience/internships in operations or finance preferred
Salesforce.com experience preferred
Reporting experience preferred
Must have Bachelor?s degree, Finance related degree preferred
||Burlington, MA |
THIS JOB HAS EXPIRED
We are a new software company that will provide value-added software products and services for the Drupal social publishing system
Shipping Product Investors: NEA
, North Bridge Venture Partners
, O'Reilly Alphatech Ventures
, Sigma Partners All Jobs: at Acquia
|Headquarters:||150 Presidential Way|
Woburn, MA 01801
|Company Profile:||With over two million downloads since inception, Drupal is used by web developers worldwide to build compelling websites. Diverse organizations use Drupal as their core social publishing system, including media companies, non-profit organizations, publishers, and many others.
Acquia plans to accelerate and extend market adoption of Drupal by advancing the core technology and offering value-added software products and network services that dramatically speed deployment and reduce risk.
Our founders are Dries Buytaert, the original creator and project lead of the Drupal open source web content management system, and Jay Batson, previously founder and CEO of Pingtel.|
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