Account Manager PHX
THIS JOB HAS EXPIRED Description
PHX is the fastest growing healthcare cost-management company in NJ. Consistently recognized as an industry leader, we provide our service to HMO, TPA and THF clients nationally. This new, value-added Account Manager will have responsibility for overall management of client relationships within an assigned book of business and will work with Account Management and Executive Teams to deliver best-in-class service and proactive solutions in order to maintain positive client relationships. The Account Manager will be based in our Atlanta, GA office and will have responsibility for retention, upselling and maximizing existing service lines for an assigned book of business.
Support implementation and maintenance of client account from administrative installation to ensuring ongoing client satisfaction.
Analyze performance results on a monthly basis to determine and confirm trends, opportunities, competitive landscape, etc.
Create and present performance information to clients
Partner with Sales and Marketing, develop strategic plans to promote new/additional services offered by PHX
Participate in PHX RFP processes/procedures
Conduct/participate in quarterly and/or semi-annual client meetings at client sites and/or PHX headquarters
Partner with IT to create new reports, streamline processes, etc.
Participate in weekly sales and marketing meetings
Provide timely reports, as required, and provide consultation, expertise and assistance to team members as needed
QUALIFICATIONS / EDUCATION / EXPERIENCE REQUIRED:
Experience working with/for TPAs or PPO Networks in account management and/or similar role
Dynamic interpersonal skills that will enable developing strong rapport with clients
Ability to clearly communicate to client and internal PHX stakeholders
Sense of urgency, ability to multi-task
Thorough knowledge of Excel and other MS Suite products
Ability to travel domestically 20-25%
||Atlanta, GA |
THIS JOB HAS EXPIRED