Account Manager Jenzabar, Inc.
THIS JOB HAS EXPIRED Description:
Ideal candidate must have a minimum of two years of Higher Education experience preferably in the area of admissions or student services.
?Maintain positive customer relationships to maximize product/service satisfaction.
?Act as liaison between organization and clients.
?Advocate for customer to ensure customer satisfaction while representing and promoting Jenzabar?s interests.
?Keep customers abreast of new Jenzabar services and products.
?Visit each customer at least once every 12 months (as appropriate given situation.)
?Identify, develop and maintain strategic relationships with senior level contacts.
?Identify, communicate and sell features and benefits of Jenzabar maintenance program to clients.
?Develop strategies and plans with customer base to establish future sales.
?Maintain account plans and track overall client satisfaction status.
?Work with customers as assigned. Clients will usually be in a geographic region, but occasionally may be elsewhere.
?Negotiate issues between company and client and develop a compromise.
?Transfer and coordinate sales leads to appropriate sales rep and team.
?Identify and cultivate client references.
?Travel 20-25 weeks per year.
?Other tasks as assigned
EDUCATION AND EXPERIENCE:
Bachelor of Science or Bachelor of Arts
?Background in Higher Education ? must be able to communicate and relate to our clients
?Minimum of two years Higher Education experience
?2 -3 years experience as an Account Manager for a company specializing in products specific to the Higher Education Space.
?Customer service skill and a positive attitude
||Boston, MA |
THIS JOB HAS EXPIRED