Account Manager - Chicago (Bilingual) Turn
THIS JOB HAS EXPIRED About
Turn delivers real-time insights that transform the way leading advertising agencies and marketers make decisions. Our cloud applications and Internet-scale architecture work together to provide a complete picture of customers, execute cross-channel campaigns, and connect with a worldwide ecosystem of over 100 partners. Turn is headquartered in Silicon Valley with offices in Amsterdam, Charlotte, Chicago, Dallas, Hamburg, Hong Kong, London, Los Angeles, New York, Paris, San Francisco, Singapore, Sydney and Sao Paolo. For more information, visit turn.com or follow @turnplatform.
Please take a moment to view our award-winning culture video at: http://www.turn.com/working-at-turn/
--- Please note that this position requires verbal and written fluency with both Spanish and English ---
As part of a close knit, cohesive Client Services team, the Account Manager will work closely and collaboratively with the Sales, Professional Services, and Sales Engineering teams to deliver best of breed client service, strategic vision, and customized campaign management and planning, and drive product adoption. The Account Manager will play an integral role in recommending and implementing strategies for meeting client goals. The Account Manager will also be responsible for educating clients about all aspects of our next generation tools, ensuring that solutions meet objectives while simultaneously solving specific problems.
We are looking for someone to raise the bar.
The Account Manager will be responsible for successful campaign management operations by proactively:
Developing, owning and nurturing client partnerships
Monitoring performance and delivery against client objectives while seeking out additional KPIs and trends
Using data, trends, market insights, and logic to develop valuable, customized and strategic recommendations
Leading account business reviews and goal-setting sessions
Working cross functionally to implement plans to achieve goals
Identifying opportunities and pathways for campaign and overall client success
Client management experience (internal and external) preferred, including proven ability to handle multiple deliverables with tight deadlines
Fluent written and verbal communication skills in both Spanish and English
Demonstrable ability to take ownership and accountability, and act on client goals and objectives in a technical environment
Troubleshooting skills, with creative ability to overcome challenges and problem-solve
Comfortable with ?test and learn? approach for best practice sharing
Strong organizational, analytical, and project management skills
Excellent written and verbal communication skills
Flexible, team-oriented collaborator
Self-starter capable of thriving in a startup environment ? able to multi-task
Understanding of web-based applications
Emphatic interest in online advertising
1 ? 3 years experience in Client Services / Account Management in digital or online advertising preferred
Experience with online advertising management (ad serving) systems, self service bidding systems, or online shopping engine systems a major plus
Client-facing Ad Agency / Publisher / Ad Network / Advertising Technology Vendor / Technical Engineering or Account Management experience in the interactive marketing space
Experience using Customer Relationship Management applications
BA/BS degree preferred with a strong academic record or relevant combination of education and experience
In addition to our great environment, we offer a competitive base salary, bonus program, stock options, employee development programs and other comprehensive benefits. Please send a cover letter along with your resume when applying to the position of interest located at Turn.com. We are an Equal Opportunity Employer. No phone calls and no recruiting agencies, please.
||Chicago, IL |
THIS JOB HAS EXPIRED