Account Manager PaySimple, Inc.
PaySimple is creating a world-class service organization and our Account Management team is critical to our
continued success. The Account Manager will own a portfolio of small business customers and provide proactive
outreach to help facilitate each customers adoption and integration of the product. The Account Manager is
responsible for establishing relationships with new and existing customers in order to drive utilization of our
products and services as well as increase retention across their portfolio. The Account Manager will communicate
with customers via email and phone with a heavy emphasis on outbound calling.
Manage a portfolio of small business customers, prioritizing daily tasks based on customer usage and
Increase utilization, revenue and reduce attrition within portfolio.
Master PaySimples product and service offering in order to provide small business customers with
informative, consultative guidance and information.
Build rapport with each small business customer in order to promote longevity and satisfaction within the
Using a consultative approach, determine the product feature set that matches the customer need, drive
traffic to training webinars, inform customers of new product enhancements, and drive referral programs
or special offers for qualified customers.
Passionately support PaySimples commitment to create an outstanding experience for our customers.
2 4 years related work experience required
Proven Project and Account Management experience required
Experience and demonstrated success placing outbound phone calls in a sales or account management
Organized, detail-oriented individual capable of meeting short-deadline goals on a daily basis
Strong written and oral communication skills
A team player who performs well independently
Ability to multitask, take direction and execute with precision
Previous startup experience a plus
Must be a confident, adaptable self-starter who thrives in an empowered, fast-paced environment
The PaySimple Solution is a cloud-based receivables management software that enables small businesses to bill,
collect, and manage their customers payments under one user-friendly system. PaySimple headquarters is
located in the heart of LoDo. We are building an extraordinary company and looking for talented, energetic and
motivated individuals to join our unique environment.
||Denver, CO |