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Account Manager ServiceSource
THIS JOB HAS EXPIRED
Role DescriptionThis individual will have the unique opportunity to drive the success of the Service Performance Management portion of our blue chip list client base in the High Tech and Healthcare industry. Responsibilities will include precise sales forecasting, pipeline management, active coaching of Team Leads and reps, client relationship management, client process & operations management, and project management. In addition, this person will be accountable for employee development, reporting, and data manipulation. This individual reports to the Director, Client Delivery and will work with other Sales personnel to achieve deliverables and key objectives.
Responsibilities
1- Sales Management:
Manage the quarterly sales pipeline to ensure closed sales are on pace to achieve forecast
Ensure that teams and sales reps meet assigned performance targets each quarter
Build and monitor a pipeline management plan to closely monitor all performance KPIs
Accurately forecast monthly and quarterly revenue from all accounts
Identify sales trends and implement corrective strategies as needed
Team Management:
Build sales teams and staff according to specific business requirements
Responsible for creation and delivery of Team Lead and rep performance reviews
Assign quotas, incentives and spiffs
Drive call coaching strategy and feedback for reps
Develop and execute ongoing sales training plan for sales reps with support of local Training team
Data Management:
Assign quarterly opportunity to each sales reps
Understand in-depth how client data is structured to effectively determine the value of opportunity and ensure accurate reporting
Closely monitor data integrity and accuracy in our internal systems
Closely monitor unresolved business and implants strategy to resolve
Client Management:
Articulate account strategy and tactical plan in internal and external communications
Effectively communicate quarterly objectives to client
Create and deliver quarterly business review presentations
Assist sales in expanding business
Work closely with client contact on reporting and forecasting
Drive client satisfaction by proactively addressing potential concerns and uncovering hidden value
Other Responsibilities:
Review reporting procedures and processes
Overall resource management responsibility
Maintain overall health of sales organization ensuring high morale and employee satisfaction levels
Communicate and influence corporate business plan and execute against agreed upon objectives
Proactively provide strategic insight to Director, Client Delivery and Sales team on client opportunities
Qualifications
College degree, BA, BS
2-4 yrs Inside Sales Management Experience
Candidate must have experience in the Microsoft Office Suite with an emphasis on Excel and PowerPoint.
B2B Tech experience is a key advantage
Compensation
ServiceSource offers an attractive competitive salary and benefits package.
| Location: | Denver, CO United States |
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THIS JOB HAS EXPIRED
ServiceSource
Investors: Benchmark CapitalAll Jobs: at ServiceSource
| Web Site: | www.servicesource.com |
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| Headquarters: | 735 Battery Street Fourth Floor San Francisco, CA 94111 United States |
| Industry: | Business Products and Services |
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