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Account Manager, Digital Marketing Retailigence
THIS JOB HAS EXPIRED
Retailigence helps retailers to improve the effectiveness of their marketing efforts, increasing sales and profitability as a result. The Account Manager is a hand-on position central to our efforts to deliver an outstanding experience for our customers. As a critical role to the company's growth, the successful candidate requires a persistent, high-energy, solution-oriented personality, comfortable with the long, sometimes unstructured hours associated with ensuring our customers' success.Responsibilities
The Account Manager will contribute to the growth of Retailigence in the following ways:
- Collaborate with and complement the digital marketing sales team in interactions with our customers; serve as a liaison between our customers and the technical team
- On-board retailers and brands to the Retailigence digital marketing platform and provide client support, getting "hands-on" with initial integrations, partner/customer training, account reviews, monthly reporting and other customer-related activities
- Be a key team member responsible for creating and delivering successful digital campaigns for our clients
- Help define and develop processes to improve the on-boarding experience; act as a subject matter expert in helping to define tools and materials which improve our ability to serve our customers, providing input to items that require effort from the development team (e.g., priorities for tool development, etc)
- Provide actionable feedback to the sales, marketing and technology team about operational learnings
- Support other internal activities, as required
Desirable Skills and Experience
- Thrive in a fast-paced, small office environment, working with colleagues remotely located
- Experience using databases with an understanding of data organization
- Proficiency with Excel - some use of pivot tables is desirable
- Familiarity with retail point of sale and inventory systems - prior retail experience is a plus
- Knowledge of mobile and/or internet advertising space is a plus
- Experience with client-facing roles including customer support
- Comfortable conversing with both technical and non-technical audiences
- Excellent problem solving skills; ability to work independently as well as in a virtual team
- Ability to independently learn new tools and technologies
| Location: | 541 Jefferson Ave Suite 204 Redwood City, CA 94063 United States |
|---|---|
| Full Time | |
| Operations | |
| account manager digital marketing retail advertising |
THIS JOB HAS EXPIRED
Retailigence
Retailigence provides location-based digital marketing platform to enable next-generation location-based services and advertising solutions. Retailigence helps retailers to increase their foot traffic, sales and profitability and helps brands ensure that their loyal customers can find their products. Retailigence is funded by leading VCs like DFJ, Dave McClure's 500 Startups, Motorola Solutions and Quest Venture Partners. The core team comes from Accenture, RIM, Trader Joe's, Palm, Cisco Systems as well as many start-ups.
Shipping Product 
5 - 20M RaisedInvestors: 500 Startups LLC, Global Brains, Motorola Solutions, Quest Venture Partners
All Jobs: at Retailigence
| Web Site: | www.retailigence.com |
|---|---|
| Headquarters: | 541 Jefferson Ave Suite 204 Redwood City, CA 94063 United States |
| Employees: | 11-40 |
| 2009 | |
| Industry: | Business Products and Services |
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