Account Manager Vertafore, Inc.
THIS JOB HAS EXPIRED We seek an experienced account manager to support and grow our account relationships. This key person serves as the liaison between our organization and the contacts within our customer base. Key goals of this role include directing all activities within an account, maintaining high levels of customer satisfaction, expanding account relationships, growing revenue in the account and managing the transitions from pre-sales to implementation to post-production support.
Who Are You:
Well-versed in financial/insurance industry concepts.
Strong understanding of Insurance business? workflow and business objectives, and ability to translate product application into the solution to the Customer?s business problems.
Strong written, verbal and presentation skills required.
Demonstrated ability to follow sound business ethics when executing job responsibilities to build and maintain management confidence.
Strong technical skills ? WEBEX, Word, Excel, MS Office, PowerPoint.
Excellent knowledge of insurance industry.
Excellent understanding of general business issues including external factors that impact the business and industry.
Qualifications and Requirements:
Develop, maintain and nurture relationships with accounts.
Develop and execute account and sales expansion strategies.
Leverage existing client relationships to close additional sales ? professional services or additional product offerings.
Responsible for ensuring the highest level of client satisfaction through on-going personal attention and by working closely with support functions to ensure smooth hand-offs for conversions, implementations, training, and client support.
Conduct account reviews/planning with customer.
Build and maintain solid pipeline.
Uses Vertafore standard sales methodology in all prospect/ customer contact.
Act as client advocate and escalate issues as necessary.
Maintain the highest level of industry and product expertise.
Keep abreast of competitive activity and Vertafore advantages vs. competition.
Vertafore is transforming the business of insurance: we are the #1 software provider to both agents and carriers. In fact, 95 of the top 100 insurance agencies use products in the Vertafore suite as well as 43 of the top 50 carriers in the U.S. We are transforming our products and services, exploiting advanced techniques, to create new ?ways and means? for the insurance industry, and with that the industry is changing too.
Inc. magazine rated Vertafore as one of the nation?s fastest growing private companies and we were awarded multiple top honors in the 2011 Vanguard in Insurance Practices awards as the ?best of the best? in terms of value delivered to customers.
At Vertafore we work hard, and we play well together. We?re a mid-sized company of 1,300 so what you do, how you do it, and your ideas matter. You can make a difference, and our employees do make the difference every day. We respect and value our team, and we look to bring the best talent together to make the future. Plenty of challenge, plenty of fun with a number 1 team in a number 1 company, making a future that matters! If you?re looking for challenge and opportunity, come join us!
As a Vertafore employee, you?ll receive 18 days PTO and 10+ company holidays; increasing to 24 PTO days upon your 5th anniversary. We have an active Wellness Program to keep you energized and healthy. There is opportunity for relocation assistance and visa sponsorship to qualified candidates.
Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law equal employment. Visit www.vertafore.com
||East Lansing, MI |
THIS JOB HAS EXPIRED