Account Manager RecycleBank
The Account Manager is a unique, full-time position responsible building and maintaining client relationships with municipalities and channel partners in the Southern region communities where Recyclebank operates. This position also serves as liaison between the clients and all other functional teams within Recyclebank (Data, Insights, Rewards, Marketing, and Product) to ensure that all aspects of the Client/Partner relationship are effectively managed and executed.
The role of the Account Manager will be to:
Acting as the single point of contact for the relationship and account management of Recyclebank communities
Managing all aspects of local hauler and municipal account relationships working closely with marketing, operations and technology to ensure implementation of Recyclebank?s contractual obligations to clients.
Maintaining and growing relationships in conjunction with the lead on the account.
Reporting, conducting regular phone calls, presenting at in-person meetings and status updates to clients.
Critically analyzing client performance metrics to identify the specific needs of the client.
Helping promote the program locally through events and PR
KNOWLEDGE, SKILLS & ABILITIES
Excellent oral and written communications including making effective and persuasive speeches and presentations.
Experience in account management function, independently managing multiple clients
Excellent interpersonal skills: interacting effectively with people of diverse levels and backgrounds.
Excellent organizational and time management skills: prioritizing and addressing multiple tasks simultaneously.
Experience analyzing data and solving problems resulting in effective business decisions.
Strong customer service orientation.
Self-motivation and an ability to work independently with little supervision.
Entrepreneurially inclined and desire to work in a start-up environment.
Flexible and adapt well to a constantly changing environment.
Highly proficient in Microsoft Office (Excel, PowerPoint, Word).
Willing to travel throughout the South
EDUCATION & EXPERIENCE
5-7 years of account management experience