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Account Manager Zillow
THIS JOB HAS EXPIRED
We?re looking for a smart and customer-focused Account Manager to manage key sections of the Zillow Premier Agent business. This person will be directly responsible for working with existing high value accounts, getting them set up for success, and working with Zillow executives to identify new strategies to make real estate agents more successful with Zillow.Key responsibilities:
Engage and respond to customers where their monthly subscription price is changing
Work with agents who request to cancel or change their membership
Identify agents which need help, and engaging/working with those real estate agents
Engage customers on a daily basis and building out best practices for success
Key requirements:
Bright, energetic, and motivated to make customers happy
Steady under pressure, and able to handle difficult conversations well
2-3 years in an account management role for a high tech company; online advertising account experience preferred
Proficient in Microsoft Office, including Word, Excel, and Outlook. Salesforce experience a plus
Exhibit a high energy, strong desire to achieve top results with a charismatic, positive ?can-do? attitude
BA degree required
| Location: | Irvine, CA United States |
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THIS JOB HAS EXPIRED
Zillow
Investors: Benchmark Capital, Technology Crossover VenturesAll Jobs: at Zillow
| Web Site: | www.zillow.com |
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| Headquarters: | 999 Third Avenue Suite 4600 Seattle, WA 98104 United States |
| Industry: | IT Services |
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