Account Manager - Mid Market Peopleclick
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The Workforce Compliance and Diversity (WCAD) Solutions Division of Peoplefluent is seeking an experienced Account Manager (Mid-Market). This position serves as current customer?s dedicated resource, focusing on customer success with our products, services and developing an expanded portfolio. This position is based in our Irving, TX office.
We are looking for an Account Manager who consistently exceeds sales goals and experienced selling complex consulting and/or software solutions to Human Resource Executives. The ideal candidate will have a strong understanding of Affirmative Action Compliance, Diversity, eLearning and related Consulting Services. While this position is responsible for maintaining current Annual Recurring Revenue (ARR) within existing customers, the focus will be on upselling within these accounts to increase the ARR and ultimately grow our business.
? Developing and maintaining strong customer relationships, proactive account management, and outstanding customer service while driving sales in a prompt, efficient, and courteous manner.
? Maintains contacts with current accounts through favorable relationships.
? Becomes familiar with customers? businesses and specifically how they use Peoplefluent?s solutions.
? Up-sells and cross sells all products and services to the current customer base (renewals and add-ons).
? Develops and executes a territory plan per the company guidelines.
? Deals directly with outside customers on day-to-day business matters, insuring that the customer understands the value of Peoplefluent products and services and to update the client of Peoplefluent initiatives, accomplishments, opportunities and new release products and services.
? Works closely with the project team to maintain a continuous knowledge of project status to identify and resolve potential issues and uncover opportunities within or related to the project.
? Responsible for maintaining all records of account activities and sales forecasts in Salesforce.com ? Responsible for meeting specified sales quotas.
? Surveys customers frequently for service satisfaction; ensures that clients can and will be references for products they use.
? Experience: 2 years
? Education: Bachelor?s degree
? Travel Requirements: n/a
? Proven track record of quota achievement and success selling consulting services to executives.
? Good knowledge of strategic selling methodologies and marketing techniques.
? Excellent organizational, time management and project management skills.
? Good analytical and problem-solving skills.
? Effective communication and presentation skills
||Irving, TX |
THIS JOB HAS EXPIRED