Account Manager Vibrant Media

Vibrant (www.vibrantmedia.com) is a world leader in contextual technology aligning billions of words across the Internet with relevant video, information, tools, and advertising. With over 6,000 premium publishers, reaching over 250 million unique users per month, Vibrant gives top brand marketers the opportunity to deliver highly targeted advertisements within premium Web content and offers publishers premium editorial tools to re-circulate users throughout their websites. Vibrant was founded in 2000 and has offices in London, New York, Boston, Detroit, Chicago, San Francisco, Los Angeles, Paris, Hamburg, Munich and Dusseldorf. Vibrant's rapid growth has been recognized by the Inc. 500 and Deloitte Fast 50 lists. Vibrant has been named a "Best Place to Work†by Ad Age and Crain's.

We are looking for someone that can:
- Manage day to day post-sales relationships and assist the Sales team with pre-sales processes on assigned accounts as needed
- Demonstrate bigger picture understanding of client's marketing strategy and communicate how current data insights/tactics associate with longer-term strategy objectives
- Assist current sales reps in communicating the company's value proposition to new and existing clients to ensure that offerings are in line with company needs
- Set and attend regular strategy sessions with assigned accounts to ensure clients are maximizing their use of Vibrant's products
- Create, maintain, and update a “blue sheet†and understand key touch points/contacts within assigned accounts
- Create custom presentations with marketing support to maintain pre and post-sales activities with a goal to increase account revenues (campaign reports, up-sell and cross-sell opportunities)
- Analyze and report margin and profitability on key accounts as appropriate
- Work with the appropriate contacts for creative assets to ensure campaign success and timely delivery
- Liaise between the Ad Ops and Sales teams to make sure campaigns follow the project timeline and successfully deliver on campaign goals and performance metrics
- Publish call reports on any Sales meetings attended
- Support the Sales team with meeting revenue goals on assigned accounts
- Deliver excellent customer service to existing clients to meet and exceed expectations

You'll need these skills to be successful in this role:
- Minimum 3+ years of experience in advertising agency account management or planner role
- Thorough understanding of the internet and interactive advertising; familiarity with online advertising terminology
- Internet savvy and proficient in office productivity tools (i.e. Outlook, Word, Excel, PowerPoint); exposure to sales databases/tools
- Excellent organizational and communication skills
- Strong attention to detail and ability to prioritize
- Show a high degree of self-motivation and work well within an individual and team environment
- Demonstrated ability to provide a high level of customer service
- Flexibility to work outside of normal business hours (if necessary) to accomplish business objectives
- Bachelor's Degree

All regular Vibrant Employees are eligible for competitive pay and benefits packages.
Vibrant is an Equal Opportunity Employer.