Account Manager houzz
THIS JOB HAS EXPIRED You are a sales and customer support professional who has worked in ad sales or an account management role. You have a great phone voice, friendly personality, are a smart and a hard worker, tech savvy and are skilled in what it takes to maintain and retain accounts. You are known for your your customer service skills. Your written and verbal communication skills are impeccable. You enjoy working with existing accounts, servicing and upselling them. You are a great listener, but also passionate about the product you represent.
You will manage Houzz professionals who have purchased our local marketing programs. You'll reach out to existing accounts shortly after they are sold, review their analytics, and help them improve their Houzz profile, and maintain an ongoing relationship.
Our Irvine Sales office near John Wayne Airport is a professional, modern, comfortable environment with a well-stocked kitchen to keep you fueled, and plenty of areas to just hang out because we know you need that to recharge your batteries.
We offer a ground floor opportunity as part of a fast growing sales organization and technology company. Check us out at houzz.com, sign up for an account, create an ideabook and tell us what your favorite photos and ideas are. And if you are the right fit, you might just get to make your house, our Houzz.
Desired Skills & Experience
Several years of sales experience and/or customer support.
Internet related experience and understanding
Account Management, Upsell and support position in intangibles, i.e. advertising, financial services
Verifiable track record of success
Impeccable verbal and written communication skills
Excellent references from managers to whom you have reported
Familiarity with CRM tools (example: Salesforce.com)
Start-up experience a plus
Comfortable working over the phone with use of onscreen presentation
Bachelor?s degree minimum
||Palo Alto, CA |
THIS JOB HAS EXPIRED
20 - 50M RaisedInvestors: Kleiner Perkins Caufield & Byers
, Sequoia Capital All Jobs: at houzz
|Headquarters:||310 University Avenue|
Palo Alto, CA 94301
|Company Profile:||Join Houzz and help revolutionize the 300B home improvement industry with a combination of mobile, local, social and visual technologies.
We've built a community of more than 16 million design-obsessed unique monthly users and over 300K registered local home improvement professionals. In addition to the core site, our mobile apps include the highest-rated lifestyle iPad app in the Apple AppStore, with over 15 million downloads and an average of five stars from over 100K reviewers. Our software development stack includes Redis, Solr, MySQL, jQuery, a custom ad server, targeting and recommendation engines, and image serving and processing at a very large scale.
We are backed by some of the top venture capital firms in the world, including Sequoia Capital, NEA, GGV and KPCB, and are generating revenue by delivering products that address the needs of homeowners, local professionals and global brands.
We have an entrepreneurial culture, a warm work environment, and a close-knit family that loves to celebrate birthdays and team accomplishments. We offer a competitive salary, generous equity, full benefits and the best team of nice and smart people that you've ever worked with.|
Support houzz with Social Media services