Account Manager ShareThis
Powering How People Share on the Web
ShareThis offers the most innovative sharing platform for today's social audience. Our suite of solutions for advertisers and publishers inspire people to do more of what we believe is the foundation of digital life - to share.
We make it easy to share ideas and get to the good stuff online. Reaching over 400 million users across nearly a million sites across the web, ShareThis is changing the economics of online publishing by creating a market of influence across the Web. ShareThis allows users to share content from anywhere to anyone while simultaneously enabling publishers and advertisers to tap the value of sharing.
We have experienced significant growth both in adoption by site publishers and share actions by users. The business end of ShareThis involves developing informational insights from data that can be used in online advertising models. The company is currently engaged in several revenue generating opportunities with publishers and advertisers.
Based in Palo Alto, CA, the ShareThis team comes from companies such as Yahoo!, AOL, LinkedIn, Google and MySpace. The company is privately held with funding from Draper Fisher Jurvetson, Blue Chip Venture Company, DFJ Mercury, Reservoir Partners, Illinois Ventures, Queen City Angels and RPM Ventures.
The group : Media Operations
The Media Operations team is responsible for keeping ShareThis growing and profitable. We are dedicated to supporting the company's expanding base of advertisers and the ShareThis sales team by providing them with the highest levels of service. We are responsible for supporting customers and generating revenue from both display advertising as well as social ad units. This means that Media Operations team members need to be proactive, motivated, organized, responsible - and able to work well in a fast-paced, team-oriented environment.
Key Responsibilities :
Independently support the sales team by responding to RFP requests from top advertising clients such as Digitas, RazorFish, OMD, Saatchi & Saatchi, WPP, and others. Client engagement specialists will own these RFP responses by requesting any needed information from other members of the ShareThis team (e.g. marketing for custom mocks, business intelligence team for any extra data).
Proactively manage client follow up questions for RFPs by getting the required information from the development or ad operations team to answer the client's questions for the sales team while communicating proactively on the status of the request with the sales team.
Independently manage the launch of custom ShareThis rich media campaigns. The ShareThis social ad launch process is one that requires a high level of coordination between a client and the Sharethis development team, with the Account Managers driving communication. Account Managers should be able to lead the client communication to collect the customer requirements, manage the expectations of the internal teams (dev, marketing, sales), and manage process for client deliverables in order to reach launch dates.
Independently work with clients to get I.O.s signed and collect the assets needed to run 3rd party creative for campaigns - tags, logins to 3rd party DFA or other reporting systems, 3rd party tracking tags, and anything else required by the client in order to run the campaign.
As needed, a client engagement specialist should work with finance and legal teams to resolve issues with the Ts & Cs relating to IOs that come in.
Work with customers to get social optimization tags put up to support campaigns that are run by Sharethis.
Develop and maintain a deep understanding of the online advertising industry.
BA/BS degree preferred with a strong academic record.
Up to 3 years of experience in sales, account management (digital preferred), marketing (product, digital preferred), marketing program management, digital ad operations, digital yield management, digital ad trafficking or consulting.
Proven ability to manage multiple projects at a time while paying strict attention to detail.
Proven ability to be resilient when faced with obstacles and to stay calm under pressure.
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Palo Alto, CA 94304