Account Manager- Pay-Plus Solutions PHX
THIS JOB HAS EXPIRED Description
Pay-Plus is a dynamic e-Payment Healthcare Solutions company that is continuing to grow at an amazing pace. Due to increasing business needs, PPS is seeking a new, value-added Account Manager who will have responsibility for overall management of client relationships within an assigned book of business and will work with Account Management and Executive Teams to deliver best-in-class service and proactive solutions in order to maintain positive client relationships. The Account Manager will be based in our Bedminster, NJ office and will have responsibility for retention, upselling and maximizing existing service lines for an assigned book of business.
Support implementation and maintenance of client account from administrative installation to ensuring ongoing client satisfaction.
Analyze performance results on a monthly basis to determine and confirm trends, opportunities, competitive landscape, etc.
Create and present performance information to clients
Partner with Sales and Marketing, develop strategic plans to promote new/additional services offered by PPS
Participate in PPS RFP processes/procedures
Conduct/participate in quarterly and/or semi-annual client meetings at client sites and/or PPS headquarters
Partner with IT to create new reports, streamline processes, etc.
Participate in weekly sales and marketing meetings
Provide timely reports, as required, and provide consultation, expertise and assistance to team members as needed
QUALIFICATIONS / EDUCATION / EXPERIENCE REQUIRED:
Experience working with/for TPAs or PPO Networks in account management and/or similar role
Dynamic interpersonal skills that will enable developing strong rapport with clients
Ability to clearly communicate to client and internal PPS stakeholders
Sense of urgency, ability to multi-task
Thorough knowledge of Excel and other MS Suite products
Ability to travel domestically 20-25%
||Bedminster, NJ |
THIS JOB HAS EXPIRED