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ACCOUNT MANAGER - RETAIL NetSpend
THIS JOB HAS EXPIRED
DESCRIPTIONThe Account Manager serves as the primary business contact for strategic clients and is responsible for building, solidifying, and enhancing client relationships to ensure maximum profitability and growth. The AM is expected to identify opportunities for improvement as well as to communicate and advocate client needs and goals within NetSpend to ensure they are met and properly addressed. The AM will maintain and build account profitability through direct deposit goal attainment, new product sales, and contract renewals. The AM must have excellent communication skills and the ability to sell at all levels of management within the organization.
Responsibilities:
Maintain 100% client retention and satisfaction from sales handoff through life of partnership
Utilize a consultative relationship approach to embed NetSpend value at all levels within organization
Identify and implement educational opportunities throughout organization to maintain and increase sales
Introduce new features and product opportunities
Uncover, introduce, and implement opportunities to increase client satisfaction
Orchestrate and manage various projects and maintain client expectations and necessary NetSpend resources
Responsible for contract renewals and new product sales
Act as an escalation point and ensure resolution of any client issues
Conduct quarterly business reviews with each assigned client
Set, track, and report client goals within client organization and NetSpend
Complete needs analysis for each assigned client
Assist with various tasks to ensure success of assigned strategic clients
Skills/Education/Experience:
Bachelor?s degree or equivalent work experience
Minimum 5 years of relevant work experience in account and project management
Experience developing and maintaining relationships at C-level and Middle Management
Strong time management, organizational and forecasting skills
Track record of revenue generation and maintenance
Strong presentation skills
Motivated, goal oriented and persistent
Excellent verbal and written communication skills
Ability to travel 25%
As provided in NetSpend's Background Check policy, eligible candidates may be subject to drug, criminal history, and credit checks, which will be conducted and used in accordance with applicable local, state, and federal laws
| Location: | P.O. Box 2136 Austin, TX 78768 United States |
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THIS JOB HAS EXPIRED
NetSpend
Investors: Oak Investment PartnersAll Jobs: at NetSpend
| Web Site: | www.netspend.com |
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| Headquarters: | P.O. Box 2136 Austin, TX 78768 United States |
| Industry: | Financial Services |
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