Account Manager - UnsubCentral PulsePoint
THIS JOB HAS EXPIRED
UnsubCentral
UnsubCentral, Inc. provides email suppression and campaign performance management solutions to leading advertisers, ad networks and affiliate networks. UnsubCentral solutions help companies comply with the CAN-SPAM Act and data privacy requirements by allowing them to securely manage opt-out lists across the enterprise, affiliates and various third parties. UnsubCentral is integrated with major affiliate networks and email service providers. For more information, visit: www.unsubcentral.com.
Responsibilities:
Working directly with the marketing teams at major brands, agencies, and affiliate networks to help with their email marketing efforts
Proactive monitoring and communication with clients to address technical and business needs/issues/opportunities
Ensuring client satisfaction with UnsubCentral service offering
Collaboration with clients to identify strategy and goals, including adoption of email marketing best practices and follow through to execution of initiatives
Coordination of initial client setup with the support and development teams, including system configurations and any specific customization
Initial client training to best utilize the UnsubCentral product to most effectively meet client goals
Ongoing advisement of UnsubCentral features to ensure customer satisfaction
Advocate for your clients internally by leveraging various resources
Requires:
Ability and desire to work without being micro-managed
3+ years in client-facing technical support or consulting environment, experience with SaaS solutions a plus
Well-versed in Internet technologies
Affiliate marketing and/or email marketing experience a plus
Bachelor's degree in Business or relevant technical field
Exemplary written and verbal communication skills
Ability to work both independently and as part of a team
Ability to interface with clients? marketing professionals and technologists
Desire to delight customers with service, consulting, and problem solving capabilities
| Location: |
New York City, NY
United States
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THIS JOB HAS EXPIRED