Account Specialist Acquia
THIS JOB HAS EXPIRED We are seeking an ambitious account specialist responsible for developing & maintaining existing customer
relationships for our basic through enterprise account subscriptions. This role will proactively engage in
the day to day management of the account including issue resolution. They will become the customer?s
advocate within Acquia creating a positive customer experience that ultimately results in the renewal of
the subscription. This candidate will be responsible for completing day to day tasks including performing
wellness calls, processing, up sells, ssl certs & temp up size amendments, mapping customer needs to a
12 month web road map, updating sales database, etc. This role will work directly with Sales, Technical
Support and Finance.
This is a great opportunity to hit a hot market with best-of-breed open source technology and be the front
lines of our Account Management program.
Maintain solid relationships with customers
Identify new opportunities and work with Sales reps to drive them to a close
Coordinate with business users and procurement to ensure timely renewals
Update and maintain Sales database as appropriate
In order to be successful at Acquia, you must have the following types of traits & skill sets:
2+ years working in a sales / acct management role.
Strong leadership, teamwork, communication & cross-group collaboration skills
Incredibly detailed oriented
Ability to perform in a fast paced environment
MS Office knowledge including Word, Excel, and PowerPoint
Experience with Salesforce.com and other CRM tools
||Burlington, MA |
THIS JOB HAS EXPIRED
We are a new software company that will provide value-added software products and services for the Drupal social publishing system
Shipping Product Investors: NEA
, North Bridge Venture Partners
, O'Reilly Alphatech Ventures
, Sigma Partners All Jobs: at Acquia
|Headquarters:||150 Presidential Way|
Woburn, MA 01801
|Company Profile:||With over two million downloads since inception, Drupal is used by web developers worldwide to build compelling websites. Diverse organizations use Drupal as their core social publishing system, including media companies, non-profit organizations, publishers, and many others.
Acquia plans to accelerate and extend market adoption of Drupal by advancing the core technology and offering value-added software products and network services that dramatically speed deployment and reduce risk.
Our founders are Dries Buytaert, the original creator and project lead of the Drupal open source web content management system, and Jay Batson, previously founder and CEO of Pingtel.|
Support Acquia with Social Media services