Account Specialist SpecificMedia
DescriptionAs the first ad management platform dedicated exclusively to video, VINDICO allows advertisers to serve, track and measure all of their online video ad activity. Since 2006, VINDICO has been the gold standard in online video platforms, providing standardized reporting and analytics for the online video industry. The power of online video isn?t just the audiences it reaches and how it reaches them. Its strength also derives from its ability to track an ad campaign and precisely measure the campaign?s effectiveness.
The Account Specialist (ASR) aids their assigned sales team in all aspects of campaign life cycle including initial planning of accounts. They also service the client?s day to day needs to ensure expected delivery and client satisfaction.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
? Support sales staff in all day-to-day activities.
? Service client needs on a daily basis, including updates on campaign performance mid-flight, during, and post analysis/final billing.
? Draft and execute requests for proposals, presentations, and various reports under deadline pressure, ensuring best practices are followed.
? Provide pricing guidelines and network impression availability for all campaign proposals.
? Effectively communicate client objective and campaign goals to Account Manager to ensure campaign success.
? Maintain proactive line of communication with clients, providing constant support.
? Conduct follow-up calls for signed Insertion Orders, rate requests and creatives.
? Respond to and facilitate requests from marketers, online advertisers, and agencies.
? Interface with campaign delivery teams (Account Managers) to ensure campaigns are launching, pacing, tracking, and performing to client expectations and provide regular performance reports to sales team.
? Utilize third party measurement tools to provide market insight to sales team.
? Assist in planning and scheduling meetings for sales team members.
? Run daily reports in third party ad servers, i.e. Atlas/Dart.
? Compare client numbers to Specific Media?s numbers, checking for discrepancies.
? Demonstrate an excellent understanding of Specific Media?s products and services.
? Communicate issues with sales & delivery teams.
? Provide final delivery report for clients to ensure accurate billing.
? Manage a sophisticated database of sales contacts.
RequirementsQualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
To perform the job successfully, an individual should demonstrate the following competencies:
? Interactive media sales support experience preferred.
? Must possess superb organizational, written and verbal communication skills.
? Strong ability to manage multiple tasks and manage priorities.
? Must have excellent details skills and ability to meet deadlines.
? Must be a highly motivated and team player.
Education and/or Experience:
? Associate?s Degree
? One year sales support experience
Computer Skills: To perform this job successfully, an individual should have knowledge of:
? Proficient in MS Office, including PowerPoint
? Exposure to Salesforce.com or similar CRM
? Aptitude for working with custom software systems
||New York, NY |