Accounts Receivables-Collections iPipeline, Inc.
Job TitleAccounts Receivables-Collections
LocationExton, PA 19341
The iPipeline Accounting Team is seeking a detail oriented, dependable, highly motivated team player to take ownership and responsibility of its customer?s accounts from a collection perspective. You will be responsible for all collection activity ensuring that we maximize cash flows and achieve all of our key collection KPI?s. The Collections Associate will perform a range of collection duties including monitoring the status of aging accounts and following established policies and procedures to obtain payment on past due accounts via email, letter or phone contacts. Candidates should have excellent communication and documentation skills. Previous collection or customer service experience and strong Microsoft Office skills are preferred. This role will emphasize collections but will also include general accounting functions such as account reconciliations, customer contract and data base administration and assisting with the invoicing process.
Education and Experience Required:
0 to 2 years of collections or general accounting experience.
Accounting degree required.
Proficiency in Microsoft Office
Experience with Intacct, Salesforce.com a plus.
Detail oriented with strong organizational and analytical skills.
Ability to communicate with all levels of the organization
Team player as well as a self starter with the ability to work independently.
Effective time management skills to handle the diverse and challenging position.
Excellent written and verbal communication skills
Monitor accounts receivable balances, contact customers regarding overdue accounts
Conduct account research and analysis
Track and resolve outstanding payment issues
Timely issuance and distribution of invoices
Send statements to customers with outstanding balances
Weekly A/R aging reporting with customer account status and collection notes
Administer automated collections module within Accounting system
Respond to Sales Force cases, Billing inquires, interact with customers to resolve outstanding issues
Enlist the efforts of sales and senior management when necessary to accelerate the collection process.
Establish and maintain effective and cooperative working relationships with customers
General ledger account reconciliations and analysis, reconcile A/R aging to GL
Assist with Billing
Customer contract administration
Customer account setup
General administrative duties
Other work related duties and special projects as assigned
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